Leonardo Hotel Chester is a new property in the centre of Chester, close to the River Dee, the cathedral, and the city walls. With this offer, overnight breaks now start from £89, and save up to 38% on the standard rates.
What's Included
Valid for Sunday-Thursday stays until 30 September, 2022. Fridays are £115, and Saturdays are £155
Overnight accommodation in a Standard Double Room, with continental or full English breakfast, for two
Stay in Superior Room for an extra £10, or an Executive Room for an extra £40 per night
This is a non-refundable rate. Cancellations are not permitted.
Note: Entry restrictions may be in place for this destination, and services at the hotel may be disrupted due to the pandemic. Check advisories for the destination and hotel before making travel arrangements.
Leonardo Chester Pepper Street opened in November, 2021, and is on Pepper Street in the centre of the city. It's less than five minutes' walk from the River Dee, Chester Cathedral, and the Roman Amphitheatre
Facilities at the hotel include the Corvo Bar and Restaurant, which serves a wide selection of drinks and food throughout the day
The hotel is also in a great spot for exploring the shops on Bridge Street, Eastgate Street, Northgate Street, and Watergate Street. There, you'll find The Rows — half-timbered galleries that form a second row of shops above those at street level. Some date back to the 13th century, and they are believed to be unique to Chester, with nothing else like them anywhere in the world
Chester was founded as a Roman fortress in the first century AD, and this heritage is visible not just in its amphitheatre but also in its city walls, which are the most complete in the UK. Walking the whole 2-mile-long circuit is probably the best way to become familiar with the city — the nearest access is a few minutes' walk away at Newgate
Chester Racecourse is 10 minutes' walk from the property, while Chester Zoo is around 15 minutes' drive away
Standard Rooms offer free Wi-Fi, air conditioning, an LCD TV, and tea- and coffee-making facilities, while Superior Rooms add late checkout, biscuits, a newspaper and coffee per guest, and a 10% discount on lunch and dinner in the hotel's Corvo Bar and Restaurant
Executive Rooms include the same benefits as Superior Rooms, plus a Nespresso machine, a drink voucher per guest, soft drinks and chocolate from the in-room fridge, and a 10% discount on lunch and dinner throughout your stay
Amenities
General
Bar
Newspaper / magazines
Restaurant
No pets allowed
100% smoke-free
Services
24-hour front desk
Express check-in / checkout
Room service (limited hours)
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Iron and ironing board
Flatscreen TV
Internet
Complimentary Internet access
Complimentary Wi-Fi throughout
Bathroom
Hair-dryer
Luxury toiletries
Bathtub or shower
Parking
Public car park (fees apply)
Accessibility
Accessible bathroom in some rooms
Accessible path of travel
Accessible restaurant
Roll-in shower
Wheelchair accessible
Policies
Check-in:
Minimum age required to check in: 18. Standard Time is 4pm.
Checkout:
Standard Time is 12pm.
Children and additional guests:
Extra beds are not available. Cot not available.
Pets:
No pets allowed.
Additional details:
Due to local guidelines some amenities and services may be limited or closed during your visit; please contact the hotel for more details.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(313 Member Ratings)
Ratings & reviews reflect verified member feedback for Leonardo Chester Pepper Street over the past 42 months.
Friendly welcome. Nice clean room. Great location. Great breakfast
Other Comments
All the staff were friendly and help.
vaunda28 Jun, 2022High Peak, UK
Enjoyed Most
Dropped my wife and bags off outside the hotel, Parking was just round the corner £10 for 24 hours, we were given a good room with a view of the road outside, room was quiet and the bed really comfortable. Breakfast was excellent could not fault it.
The hotel is bang in the centre of the city and the reception staff were really friendly and helpful.
Nick25 Jun, 2022Yarm, UK
Enjoyed Most
Lovely stay. Not happy with the initial room but swapped with no problem to a quieter room. When we got back to the room in the evening the staff had put a nottle of prosecco in the room. Lovely touch!
Other Comments
Nice central hotel. Lovely staff & a very good breakfast.
Alan24 Jun, 2022Liverpool, UK
Enjoyed Most
The Leonardo Hotel is in a great location for exploring all the Chester as to offer. Minutes for the river Dee and the city walls, the shops and restaurants are all on your doorstep. The room was very clean and beds and bedding so comfy. Breakfast was self service with lots of choice and really fresh produce. The travel zoo offer is great value. Parking in the Grosvenor Shopping centre 24 hrs £10 two minutes walk through centre to Hotel. Would definitely recommend.
RC24 Jun, 2022Harrogate, UK
Enjoyed Most
On arrival we were pleasantly greeted by the hotel staff, and informed of our room location.
They didnt however give us any information about our breakfast times or were the breakfact room was?
Our room was clean and tidy, but discovered the bathroom hand wash dispenser was empty, and only one bath towel was privided? We informed staff of this, and this was rectified later that day while we were out in Chester.
We both slept well overnight, but on waking the following morning, discovered two (approx 2inch) holes in the underside of the duvet cover. We informed the bedroom staff of this as we left, of which they were grateful, but did not mention it to the desk staff on leaving the hotel.
Other Comments
Their website quotes, "additional features include: Complimentary drink voucher, Magazine & daily newspaper, 10% off lunch & dinner discount throughout your stay, Regular size coffee per guest during your stay. (I have edited out details which were available to us).
None of the above was provided or indicated to us during our stay??
Peter12 Jun, 2022Saint Helens, UK
Enjoyed Most
Lovely, helpful staff, particularly on reception. Nothing was too much trouble for them.
Other Comments
Excellent accessible room
Shirley11 May, 2022Evesham, UK
Enjoyed Most
We had a really lovely stay. Unfortunately the restaurant wasn’t open on the night we stayed.
Other Comments
All new & very comfy bed & great breakfast, well organised.
PAULINE05 May, 2022Liverpool, UK
Other Comments
Great location, really friendly and helpful staff.
judith30 Apr, 2022Peterborough, UK
Enjoyed Most
We had an excellent 2 night stay. The hotel was very good.
The hotel was very clean as was our room which had a very comfy, good sized bed.
The bar area was good with good service. The breakfast was excellent and all the staff in the hotel were outstanding being efficient and friendly. Would recommend.
ANDREW30 Apr, 2022Batley, UK
Enjoyed Most
Excellent ! Will return.
Other Comments
Lovely room. Professional friendly staff. Excellent breakfast.
ALISON29 Apr, 2022Warrington, UK
Enjoyed Most
Great hotel, very friendly and helpful staff in every department of the hotel, great choice for breakfast
Other Comments
The hotel is in a great location for all shops, bars and restaurants and not far from the park and river
stephen30 Apr, 2022St Helens, UK
Enjoyed Most
Central location. Very comfortable room. Friendly, helpful staff. Reception staff great, thanks Jess.
G C30 Apr, 2022Leeds, UK
Enjoyed Most
Great from start to finish ...very modern and comfortable rooms ...great king size bed and bedding
Other Comments
Car parking 10 pounds a day In Grovenor car park entrance near hotel
Anne29 Apr, 2022Workington, UK
Enjoyed Most
Nice staff, ok inside but ugly building for Chester.
Other Comments
Pleasant stay with friendly staff.
Fraser02 May, 2022Poulton-le-Fylde, UK
Enjoyed Most
Pretty good, room is perfectly clean
Other Comments
The toilet systems downstairs was poorly designed, as the sensor of the tap had broken or faulty, constantly running clean water, none stop., Wasting lots of water. Although I reported, no one came to fix it. Still running the nt day, probably for nos of days or wks before that....and another one was having the same problem when I left the hotel. Hope the manager would see to the problem quickly.
Fiona20 Apr, 2022Liverpool, UK
Enjoyed Most
We went for our wedding anniversary and it was a beautiful relaxing atmosphere
Other Comments
The staff were amazing
Vicky26 Apr, 2022FleetwoodLancashire, UK
Enjoyed Most
Fabulous location! Really great value hotel.
Janine16 Apr, 2022Rochdale, UK
Enjoyed Most
We wanted to see Chester and walk around the walls. Hotel fantastically located for historical tours, shops, restaurants and bars. It has all you need for a break city break.
Rosemary B E27 Apr, 2022Bristol, UK
Enjoyed Most
A very enjoyable stay located in a great location for local restaurants and bars. Hotel is modern and comfortable, staff very friendly and good choice at breakfast.
Other Comments
Cassie on reception made us feel very welcome with her friendly attitude and efficient service she delivered when checking in.
Diane20 Apr, 2022Liverpool, UK
Enjoyed Most
Not very covid minded otherwise fine
katrina15 Apr, 2022London, UK
Enjoyed Most
Very good value for money, brilliant location and lovely breakfast.
Lesley24 Apr, 2022Wigan, UK
Enjoyed Most
Excellent location, very clean and pleasant (contemporary) decor, extremely welcoming staff
Other Comments
Only that we missed out on a few of the ‘extras’ that came with our room upgrade. Partly our fault but it would have helped if these details had been checked and confirmed on check in and perhaps vouchers given.
Otherwise a great deal in a lovely, comfortable hotel.
Christine27 Apr, 2022York, UK
Enjoyed Most
A very pleasant surprise. Well located for access to shops and attractions. New, clean, very helpful friendly staff
Nicola23 Apr, 2022Wirral, UK
Enjoyed Most
Well planned modern bedroom. Lovely breakfast. Friendly staff. Will definitely book again
peter20 Apr, 2022Conwy, UK
Enjoyed Most
Great Location
WENDY16 Apr, 2022Bury, UK
Enjoyed Most
Well organised hotel, simply checking in/out. Great breakfast, would go back again
Ashwin26 Apr, 2022Bedworth, UK
Enjoyed Most
Great location plenty of restaurants nearby and all the attractions in Chester very close
Other Comments
Was generally very happy to be there as it’s a great location and Room was comfortable
Hiren23 Apr, 2022Knutsford, UK
Enjoyed Most
Fantastic location, lovely clean hotel. Staff friendly & helpful. Great breakfast. Would definitely recommend this hotel & stay again.
Sarah28 Apr, 2022Neath, UK
Enjoyed Most
Whole stay was great...quick check in, helpful reception staff...no hassle...azimg breakfast......contemporary rooms and bar area...great location & value for money
Susan18 Apr, 2022Blackpool, UK
Enjoyed Most
Staff very helpful and friendly, room was immaculate , breakfast plentifully and position very good with parking very close .
Jennifer J22 Apr, 2022BristolChippingSodbury, UK
Enjoyed Most
Happy with everything.
Alison30 Mar, 2022Gloucester, UK
Enjoyed Most
Pleasant
Other Comments
Ease of check in, nearby parking, very nice rooms comfortable bed , spotless , great staff
Breakfast was excellent good variety & good quality food will definitely stay again will recommend to family & friends.
Value for money & great location
Jeffrey02 Apr, 2022Prescot, UK
Enjoyed Most
Excellent and very friendly service from all staff. Superb breakfast. Rooms spacious and clean. Large comfortable bed.
Other Comments
Hotel has no parking, but very nearby is the Grosvenor Shopping Centre multi-storey car park. If you are staying overnight, the charge is £10, whereas the charge at the APCOA Car park across the road is double at £20
Doug31 Mar, 2022Stoke-0n-Trent, UK
Enjoyed Most
Excellent deal from Travelzoo. The room was clean and spacious and the hotel was sleek and modern. There was a plentiful breakfast included in the deal.
Other Comments
Central location with easy walking distance to shops, river and lots of restaurants. Park at the shopping centre car park not Pepper St multistory - big price difference. 15 min walk to railway station, but do-able.
John14 Apr, 2022PrestonPreston, UK
Enjoyed Most
Staff fantastic, especially Carrie on reception and Joe in kit6. Really helpful and friendly.
Avril08 Apr, 2022Basingstoke, UK
Enjoyed Most
Stayed for two nights B&B on Travelzoo deal. Hotel very central. Beds were so comfortable and staff really friendly. Would definitely stay here again.
Elaine02 Apr, 2022Manchester, UK
Enjoyed Most
Good location, excellent staff.
Lionel14 Apr, 2022Oswestry, UK
Enjoyed Most
Central.....polite and friendly staff....comfortable bed.....spotless.
Ann.30 Mar, 2022Llanfairpwllgwyngyll, UK
Enjoyed Most
Excellent location, friendly staff.
Other Comments
Booked 3 nights. No housekeeping, clean towels etc etc in room unless you stay for 4 or more nights. Yes, you can get towels, toilet roll etc from reception... if you ask. We were not informed of this when we booked or at check-in. I at least expect my room to be made up when staying for 3 nights.
Allan08 Apr, 2022Dalry, UK
Enjoyed Most
friendly staff and good breakfast. room too hot and unable to work thermostat.
Fantastic hotel with excellent staff. Would certainly come again.
Sean13 Apr, 2022Carlisle, UK
Enjoyed Most
Thoroughly enjoyable.
Room perfect.
Staff very friendly,especially the lovely hef Joe, who always I introduces himself with a smile, and catered to my needs being coeliac.
Susan08 Apr, 2022Leek, UK
Enjoyed Most
No parking but 1 car park across rd £20 for 24 hrs & 1 in shopping centre bit further away £10 for 24hrs.
Dilys13 Apr, 2022Manchester, UK
Enjoyed Most
Jess in reception looked after us really well and the breakfast exceeded expectations
Diana12 Apr, 2022Farnham, UK
Enjoyed Most
Excellent room - it was a shame their bar and restaurant was closed because of restrictions
Rose19 Jan, 2022Tamworth, UK
Enjoyed Most
Perfect location
Other Comments
The staff were all lovely
Barbara08 Apr, 2022Liverpool, UK
Enjoyed Most
The checkin receptionist was very efficient and friendly. The room was modern, clean and the bed was very comfy. The shower was great, (so often it isn’t ). Breakfast was good, scrambled eggs are made to order so not rubbery. Breakfast staff were lovely.
graham26 Mar, 2022Ilkley, UK
Enjoyed Most
Easy to find, staff very helpful. Central to Chester, very comfortable room, good choice at breakfast. Would certainly recommend this hotel.
Tracey09 Apr, 2022Exeter, UK
Enjoyed Most
2 night break. We’ll worth the money. Staff on reception very helpful and friendly. Young girl on the bar very sweet. Breakfast great. Rooms nice and clean, comfy bed. Great position in the city, very quick and easy to get to the shops/bars/restaurants. Will definitely be back.
Judy31 Mar, 2022Kendal, UK
Enjoyed Most
The hotel decor, rooms and lobby were lovely. Very comfortable beds and even though we were at front, very quiet. Plenty of choice for breakfast, the evening menu was limited so we ate out, which was a shame. Overall a great experience and would recommend it
Linda01 Apr, 2022Aylesbury, UK
Enjoyed Most
Retired couple
Other Comments
The breakfast was excellent plenty of choice of everything lots of different coffees great the beds were so comfy
Ian27 Mar, 2022Sheffield, UK
Enjoyed Most
Friendly service, centtal location, clean warm room, great shower, excellent value, will go again.
Jo01 Apr, 2022Stockport, UK
Enjoyed Most
Cant fault it, hotel have thought of everything, lovely friendly staff and spotlessly clean
Diane06 Apr, 2022Kent, UK
Enjoyed Most
We booked an Executive Suite as a treat and were very disappointed with the size of it. It's what we would have expected for a normal double room.
Other Comments
There was only 1 member of staff working at check-in time so there was quite a queue. No one around to explain breakfast in the restaurant in the morning.
Carol26 Mar, 2022Macclesfield, UK
Enjoyed Most
All the staff were pleasant, helpful with lots of smiles. Jess on reception especially so.
We had standard rooms which were pleasant but small I would consider a larger room if I did a return visit.
The rooms weren't serviced daily so I wondered if this was a continuation of covid restrictions.
Susan14 Apr, 2022Wolverhampton, UK
Enjoyed Most
Enjoyed our stay
Luigia26 Mar, 2022Burnley, UK
Enjoyed Most
Situated near restaurants and only a short walk to main shopping street it has an ideal location. Also close to riverside walk and parks. The staff were very helpful and friendly and the buffet breakfast was varied and plentiful . We had a good night's sleep as the beds were comfortable and the hotel was quiet. Thank you for a great stay.
Glennis07 Apr, 2022Barrow-in-Furness, UK
Enjoyed Most
Welcoming, professional staff, very comfortable and well appointed room. Plenty of choice at breakfast. Excellent position
Shirley02 Apr, 2022ChorleyChorley, UK
Enjoyed Most
Really enjoyed staying at The Leonardo. Rooms first rate, facilities first rate. Bathroom immaculate. Try the hotels restaurant, Corvo, of an evening. Currently got an excellent 2 course offer with free drink on. Food spot on.
William01 Apr, 2022Liverpool, UK
Enjoyed Most
Excellent from start to finish. Nothing was too much trouble. Very friendly staff
Other Comments
Excellent position for all Chester has to offer
Anne08 Apr, 2022Bolton, UK
Enjoyed Most
We arrived early so Mark on reception allowed us to leave our bags. He managed to sort us adjoining rooms as we were 4 girls in 2 doubles. He put glasses in our room for us to use as well as a bucket of ice. The rooms are amazingly clean and the breakfast was tremendous. The chef made us poached eggs and also looked after us. I’ve been before but my friends hadn’t and they were so impressed with the whole thing. We’ll definitely be back!
Babs05 Apr, 2022Hyde, UK
Enjoyed Most
Good location. Rooms very good and breakfast always well prepared.
Jeff09 Mar, 2022Southport, UK
Enjoyed Most
Thought it was great value. Room was quite small but we couldn't fault it. Hotel was quiet and perfect location for town and the river. City Wall was about 100 yds from hotel. Grosvenor shopping centre car park was a couple of minutes walk away. £10 for 24 hours. Clean and felt safe. Loved our stay in chester.
Other Comments
Staff were very friendly and welcoming. Hotel was spotless and newly refurbished. Breakfast was great. All good.
A P19 Mar, 2022Preston, UK
Other Comments
super location hope to certainly stay with you again
robert23 Mar, 2022Stockport, UK
Enjoyed Most
Nice Hotel, good location, handy for shopping & bars/restaurants, would recommend Izakaya Lounge and Artezzan restaurants opposite.
Other Comments
Just missing heated towel rails in bathroom, nice to have warm towels.
Eric19 Jan, 2022Keighley, UK
Enjoyed Most
Very nice hotel, staff were very friendly and helpful,had early check in and breakfast was delicious. Definitely go back.
Ann31 Dec, 2021Prescot, UK
Other Comments
We did not get what we had paid for.
G23 Mar, 2022Wigan, UK
Enjoyed Most
A comfortable stay in a quality hotel with excellent breakfast and friendly helpful staff. The location in the centre of town is perfect. we will return.
Robert15 Jan, 2022Great Malvern, UK
Enjoyed Most
Great price with your offer, lovely new hotel, beds and bedding so comfortable, near to plenty of restaurants and shops
HAZEL20 Jan, 2022HALIFAX, UK
Enjoyed Most
This hotel opened in November 2021. Unfortunately, it is housed in an ugly 60's building, however, once inside it is inviting, well-furnished/decorated and comfortable. We upgraded to an executive room which was very comfortable and with good quality soft furnishings. The bar/restaurant is currently closed from 10.00 am (after breakfast) due to Covid. Breakfast was the usual cold selection with cooked-to-order hot food available. Staff were friendly and efficient. We would be happy to return.
Linda08 Jan, 2022Stafford, UK
Enjoyed Most
Central city centre hotel, newly opened with very comfortable large rooms. Breakfast options were very good, lots of choice and pleasant restaurant staff.
Other Comments
A very good deal with Travelzoo, a highly recommended hotel. Would recommend this upmarket Jury’s hotel chain
Catherine31 Dec, 2021Rochdale, UK
Enjoyed Most
Disappointed the bar wasn't open
Susan01 Feb, 2022Chesterfield, UK
Enjoyed Most
Bedroom was spotless. Lovely walk in shower. Excellent comfy bed as advertised . Nothing was too much trouble for the staff. In particular Hannah extra tea bags etc. Restaurant and bar were temporarily closed after breakfast during our stay because of covid although room service was available. Parked in the grosvenor shopping car park..24 hours for £10. )iterally next to the pepper Street entrance. Superb location for the centre and many eating places. We rebooked for an additional night!!
catherine04 Jan, 2022Brighouse, UK
Enjoyed Most
Loved it
Other Comments
Staff were so friendly, professional and very helpful.
susan15 Mar, 2022Derby, UK
Enjoyed Most
Very enjoyable, clean , roomy and pleasant hotel to stay in . More than adequate breakfast lovely shower although we appear to have been allocated a room for a disabled person
Brian25 Mar, 2022Bromley, UK
Enjoyed Most
Great value
S29 Jan, 2022Rugby, UK
Enjoyed Most
Great location
Other Comments
24hr car parking about £10
michael26 Jan, 2022Doncaster, UK
Enjoyed Most
Hotel was quite new, clean and convenient to all the attractions of Chester. Staff were very friendly and helpful. Breakfast was very good.
John25 Mar, 2022Whitby, UK
Enjoyed Most
Great room at the front of the hotel but no road noise. Comfy bed, settee and armchair. Buffet breakfast was hot with a good selection. Parking at the shopping centre next door was £10 for 24 hours. Keycards needed to be looked at. Three times in a 2 night stay ours failed. We were told at checkin the bar and restaurant weren’t open. There are restaurants close by. Recommend Artezzan for food and cocktails
Mary05 Feb, 2022Scunthorpe, UK
Enjoyed Most
Couldn't check in until 4pm but we were able to leave our csse.
Helen16 Mar, 2022Halifax, UK
Enjoyed Most
It was a lovely stay so friendly
kathleen16 Mar, 2022Congleton, UK
Enjoyed Most
Good location. Average breakfast. Friendly staff.
Gillian17 Mar, 2022Shipley, UK
Enjoyed Most
Great location for the city. Spacious, clean and comfy room, but booking was not straight forward and i was charged twice for the room, still awaiting a refund. Breakfast was fine, but too much unnecessary use of single use plastics with fruit salads and things.
Elaine27 Feb, 2022Aberystwyth, UK
Enjoyed Most
Very new.Great breakfast.Excellent value.Central location and good parking next door at the Grovenor shopping centre
Averil13 Jan, 2022Stafford, UK
Enjoyed Most
Excellent location, close to all amenities and attractions .
The hotel rooms are lovely, bright and modern.
There’s a very fashionable bar within the hotel , decor is stunning .
Reception staff were very helpful too
Mark16 Mar, 2022Manchester, UK
Enjoyed Most
Lovely new hotel, freest location.
June19 Jan, 2022Cwmbran, UK
Enjoyed Most
Fendigedig
Other Comments
Dda Dda iawn
philip18 Mar, 2022beaumaris, UK
Enjoyed Most
Easy to book, excellent value for the price we paid, very comfortable bed, attractive decor and furnishings, central location for the sights of Chester, great breakfast, nice and new.
Christine05 Jan, 2022Thringstone, UK
Enjoyed Most
Very enjoyable stay. Great value for mid week break
Thomas12 Mar, 2022Malvern, UK
Enjoyed Most
The hotel was ideal location for the city. The room was comfortable and quiet. Bed was large and very comfortable, although cold. View was a brick wall! Due to covid the bar and restaurant were not open. We were not offered a newspaper and we could not avail ourselves of the discount on food and drink, which was part of our offer. However we did enjoy our stay.
june30 Jan, 2022Lincoln, UK
Enjoyed Most
everything was 1st class
Other Comments
excellent
alan10 Mar, 2022BRADFORD, UK
Other Comments
I booked an extra night for my elderly parents. They had a fabulous time and have asked that I mention Mark on reception was absolutely outstanding. He went over and above to assist them and their stay was more enjoyable due to him. Every business needs a Mark!
jennifer12 Mar, 2022Burnley, UK
Enjoyed Most
Good central location. Breakfast good quality. All in all a pleasurable experience.
barbara09 Mar, 2022Spennymoor, UK
Enjoyed Most
Stayed for 2 nights after Xmas. Great location. Grosvenor Shoppng Centre car park was next door at £10 for 24 hours. Hotel was good,breakfast was excellent. Only thing was the cleanliness of our room,it wasn’t great.
Peter02 Jan, 2022Thornton Cleveleys, UK
Enjoyed Most
Great value room, good breakfast in great location.
Other Comments
Check the parking, we could of saved ourselves a tenner if we knew about the discounted car park.
Jamie17 Dec, 2021Ripley, UK
Other Comments
Rooms nicely decorated, beds very comfortable, rooms were quiet no noise from either the street or other rooms.
Julia17 Dec, 2021BakewellBakewell, UK
Enjoyed Most
Lovely hotel in a central location. Great facilities, fabulous bed and even though our room overlooked a main road, we couldn't hear a thing due to the great double glazing. Only downside - the bath was a bit of a climb to get into. I'm only short (5ft 2"), but felt that I would need steps to climb into the tub.
Other Comments
Parking at the Grosvenor Shopping Centre is cheaper for 24 hours compared to the NCP on Pepper Street.
Carolyn31 Dec, 2021Manchester, UK
Enjoyed Most
Super friendly staff at reception - nicely furnished rooms.
Other Comments
Reception staff nice.
Nicholas12 Mar, 2022Llangefni, UK
Other Comments
Hotel was a high standard. Lovely breakfast soft fluffy towels an the most comfortable bed can't praise this hotel enough and have no hesitation in recommending. Clara on reception was a joy smiling and helpfull even after a super busy day
Jane25 Jan, 2022Keswick, UK
Enjoyed Most
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Other Comments
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Sharon10 Mar, 2022Sheffield, UK
Enjoyed Most
Wonderful stay in an Executive room with Queen bed. All the staff were so helpful and couldn’t do enough to make our stay so enjoyable despite these difficult times. Thank you.
Other Comments
Parking is best at the Grosvenor Shopping centre car park - £10 for 24 hours. Artezzan restaurant opposite is top drawer.
Richard19 Jan, 2022Preston, UK
Enjoyed Most
Very central hotel, ideal for exploring Chester.
Nice breakfast.
Other Comments
All staff were very pleasant.
Victoria28 Jan, 2022Belper, UK
Other Comments
We purchased a night's stay as a Christmas present and the recipient did not arrive so therefore the hotel charged us, I tried to explain that it was a gift but i was charged anyway.
MIKE19 Jan, 2022Shrewsbury, UK
Enjoyed Most
Had a lovely 2 night break with breakfast. Brilliant location. Very comfy bed.
Other Comments
Downside was that we had noisy children running up and down outside our room for an hour from 10pm.
Linda31 Dec, 2021Aldershot, UK
Enjoyed Most
Excellent - only drawback was the lack of parking although there were nearby public car parks. Cheapest of which was £10 for 24 hours.
Julian23 Feb, 2022Bromsgrove, UK
Enjoyed Most
Nice hotel within walking distance of everything in Chester. Great customer service and cleanliness
Graham19 Mar, 2022Newton-le-Willows, UK
Enjoyed Most
Great location.
Other Comments
Our executive room could only be described as standard, very basic with very little space for clothing. Edge of bath next to shower screen very dirty, unable to use coffee machine due to cups not having been washed. Only mirror in room too far from an electric socket to be off any use for using hairdryer. Off putting / unnecessary herbs sprinkled over breakfast.
Angela16 Mar, 2022Liverpool, UK
Enjoyed Most
Very clean professional and friendly
Tony22 Mar, 2022Lancaster, UK
Enjoyed Most
Very comfortable beds and lovely breakfast.
Christopher09 Mar, 2022Coventry, UK
Enjoyed Most
fantastic hotel and at reception the first people you see absoultly brilliant people
Other Comments
very relucant to share I dont what lots of peole knowing about it, ha!!
lynda13 Jan, 2022Halifax, UK
Enjoyed Most
A great hotel, immaculate. Lovely breakfast
Other Comments
Positioned well
Anne25 Jan, 2022Stourbridge, UK
Other Comments
Very nice hotel, brilliant location, only complaint was the breakfast was cold.
David22 Jan, 2022Hoylake, Wirral, UK
Other Comments
Lovely clean hotel, breakfast great, staff very pleasant and helpful. We will be returning.
Donna23 Mar, 2022Bradford, UK
Enjoyed Most
Friendly efficient and most welcoming from the two young ladies on reception to breakfast staff couldn’t fault them
Richard24 Mar, 2022Carlisle, UK
Enjoyed Most
My husband and I really enjoyed the 2 nights we spent there. It was a pity the restaurant was closed because of covid but the restaurant area looked comfortable when we had our breakfast.
Stephanie19 Jan, 2022Birmingham, UK
Enjoyed Most
Whole experience was very good.
Clare18 Mar, 2022Reading, UK
Enjoyed Most
Staff friendly & helpful
Other Comments
Room very hot
Karen15 Mar, 2022Lancs, UK
Enjoyed Most
Lovely hotel just off the main shopping area but right in the heart of the city. Great for getting out and about with ease. Parking in Chester isn't easiest, Pepper Street NCP just across the road but isn't cheap. Train station a good 15 min walk away. From check in to check out we had a thoroughly enjoyable and relaxing stay. Staff we very helpful notably explaining the current covid restrictions and what was available to us. Won't hesitate rebooking here when we return.
Peter04 Jan, 2022Bradford, UK
Enjoyed Most
Excellent hotel, great location, within easy walking distance of all local attractions. Great breakfast and friendly and helpful staff
Lynette28 Jan, 2022Nottingham, UK
Enjoyed Most
Really enjoyed the stay. The only difficulty I had was trying to establish that there was more than 1 bed in the room. I asked for written confirmation via email in 3 telephone conversations
but I did not receive an email to this effect which was very frustrating. Fortunately there were 2 beds, a double & a single which was fine.
Other Comments
I think the hotel should have available a map if Chester as well as other information for tourists
JEAN G.29 Jan, 2022Chesterfield, UK
Enjoyed Most
We had a lovely stay and everything went smoothly. The staff were very helpful and friendly. The bar area with the imitation plants made it feel very relaxing.
Helen24 Mar, 2022Belper, UK
Enjoyed Most
Couldn’t fault anything. Brilliant.
Terry23 Mar, 2022Preston, UK
Enjoyed Most
Very central hotel, Amazing friendly staff and hotel was very clean and breakfast was outstanding too!
Other Comments
Very comfortable stay and would return! Park your car at Gainsborough shopping area as got better 24hr rates!
Janice22 Jan, 2022Halifax, UK
Enjoyed Most
Great overall experience
Other Comments
The side of the Baths are very deep and could be a struggle getting in and out off .duvets very heavy and very warm
david12 Mar, 2022Wigan, UK
Enjoyed Most
one night stay. perfect position. Good hotel
Other Comments
Would go back
jill18 Mar, 2022Poulton-le-Fylde, UK
Enjoyed Most
Great rooms and service. Good breakfast as well
Debra07 Dec, 2021Chester, UK
Enjoyed Most
The hotel, staff and atmosphere was first class thoroughly enjoyed our stay
Marilyn11 Dec, 2021Sheffield, UK
Enjoyed Most
Everything about the hotel was very good
Other Comments
The staff were all very accommodating,
Janice04 Dec, 2021Shipston-on-Stour, UK
Other Comments
Great deal and value for money.
Paul11 Dec, 2021Shipley, UK
Enjoyed Most
Booked executive rooms. Very pleased with the Travelzoo offer. The only complaint was we were told to expect drink vouchers which we did not receive but when we queried it we were given the vouchers.
Maureen14 Dec, 2021Liverpool, UK
Enjoyed Most
The staff were very welcoming and friendly. Everything is fresh and new. Excellent location, right in the middle of the city.
Bar prices reasonable. The breakfast was very good.
We were able to leave our bags after checkout until the afternoon.
Other Comments
Excellent value for money.
Jay18 Dec, 2021BrighouseBrighouse, UK
Enjoyed Most
Good value and in centre of city with parking in Grosvenor St car park for £10 every 24 hours
R11 Dec, 2021Blackpool, UK
Enjoyed Most
Excellent
Jean18 Dec, 2021Stoke-on-Trent, UK
Enjoyed Most
Great location....
Mrs dorothy17 Dec, 2021Liverpool, UK
Enjoyed Most
A one night break, we'd stayed at the Leonardo St. Pauls so when the deal came up we thought we'd try this one in Chester.
Other Comments
Good shower, comfortable bed, 2 choices of pillow (hard and soft) but the soft one was too high for me, breakfast was plentiful and a surprise as we thought it was only continental but it was more than that, bedroom and bathroom were cold despite being 21 degrees but maybe this was due to COVID regulations and airflow? I prefer to have an opening window for fresh air so this wasn't ideal for me.
Fiona16 Dec, 2021Milton Keynes, UK
Enjoyed Most
Room was small for an executive room, but was well equipped except for no wardrobe and only enough drawer space for one or two nights. Excellent breakfast, but the hotel has only just opened and was not quite up to speed and messages not always passed on. All the staff were very friendly and helpful.
Other Comments
Excellent location, just cut through the next door shopping centre to the middle of the city.
Leslie12 Dec, 2021Rugeley, UK
Other Comments
Executive Room 212 next to housekeeping supplies, noisy door banging from early to late. No fridge and no replenishing coffee or tea on day tea unless reception phoned. Drinks voucher included not offered. Small breakfast area not capable of a full hotel.
Lovely breakfast and pleasant staff and very clean.
Howard15 Dec, 2021Stafford, UK
Enjoyed Most
First time in Chester and we were really looking forward to it. The Hotel, location, staff, accommodation and food were excellent and great value for money. Would love to come back in warmer weather and the Leonardo will be the Hotel of choice
Godfrey10 Dec, 2021Bristol, UK
Enjoyed Most
Under ongoing covid restrictions everything was very well run & gave confidence in our safety during the stay.
Other Comments
Good choice for breakfast.
Room was comfortable but there seemed to be something missing but not quite able to pinpoint what it was!
Fiona30 Dec, 2021Coventry, UK
Enjoyed Most
Excellent value for money - breakfast was lovely and rooms very nice with few little extras which were appreciated.
Sheila10 Dec, 2021Liverpool, UK
Enjoyed Most
Room was ready for occupancy earlier than expected. Very clean. Temperature of room very good and was easy to control. Excellent comfortable bed and bedding. Hot shower. Was missing the TV remote, but a call to reception soon had a member of staff come to the room with replacement. Quiet considering our room faced onto the main street. Very good night's sleep. Cannot comment on food, as we did not eat here.
Other Comments
Bit awkward to access front of hotel by car because of roadworks, but hopefully that will soon change. It was relatively easy to park on NCP car park opposite and leave car overnight. Great location for shopping and eating.
Lynda07 Dec, 2021Burnley, UK
Enjoyed Most
Really enjoyed our stay everything perfect
SHEILA23 Dec, 2021Sale, UK
Enjoyed Most
Basic Hotel everything you need & very close to all amenities
Other Comments
Great value
Kevin04 Dec, 2021Saint Ives, UK
Other Comments
Easy to check in, rooms fantastic and central location. Perfect two day break.
John22 Dec, 2021South Croydon, UK
Enjoyed Most
Great hotel very modern and clean, great breakfast enjoyed it that much booked an extra night
Other Comments
Will certainly return
Joanne23 Dec, 2021Manchester, UK
Enjoyed Most
new hotel good location
Other Comments
there is cheaper overnight parking at the Grosvenor shopping centre car park
CAROLYN16 Dec, 2021Stourport-on-Severn, UK
Other Comments
Excellent location.
LINDA15 Dec, 2021Abergavenny, UK
Other Comments
We were charged more than stated on travelzoo. The receptionist at the hotel said there was nothing she could do. Not helpful
Victoria04 Dec, 2021Chorley, UK
Enjoyed Most
Very good value for money.beds great
barry12 Dec, 2021Crewe, UK
Enjoyed Most
Lovely clean hotel, staff attentive and helpful
Chef very accommodating for dietary requirements nothing too much trouble
Other Comments
Lovely and clean slept really well. Rooms exceptionally sound proofed
Julie22 Dec, 2021Liverpool, UK
Enjoyed Most
Excellent location, close to town centre, shops, bars, eateries and river. Spacious rooms very clean, excellent bathroom with good fluffy towels. Car parks right on doorstep, overnight in Grosvenor centre very reasonable £10. Will certainly recommend and stay again when we are next in Chester.
Other Comments
It would have been helpful to have had a bit more information provided on eg how to access the lift from the lobby! (need to flash card before pressing button had to help other guests once we had figured it out).Weren't sure whether twix bars and cans of coke were gratis or part of mini bar (perhaps they were provided in lieu of the fridge)
Angela17 Dec, 2021Stalybridge, UK
Enjoyed Most
Fantastic location just a few minutes walk to the centre. The hotel was excellent value for money, easy check in, clean rooms and well maintained also I would like to thank the chef at breakfast!, working in a kitchen with a mask on at a busy breakfast and providing hot fresh food.. we'll done!
Keeley14 Dec, 2021Scunthorpe, UK
Enjoyed Most
Very nice new hotel
Best bed I have slept in
Bar not stocked very well
Other Comments
Unfortunately our room backed onto the hotels plant and kitchen flue outlets which were noisy all night
I would ask for a front facing room if I stayed again
Steve08 Dec, 2021Loughborough, UK
Enjoyed Most
Very comfortable rooms, excellent & friendly staff, very near city centre
Andrew11 Dec, 2021Bolton, UK
Enjoyed Most
Generally fine as this is a new hotel. Good location. Breakfast area is too small and badly set out. Room cleaning was not the best. Dirty tea tray and streaks on mirrors.
Other Comments
Breakfast was chaotic. Had our table cleared whilst visiting the buffet and other guests about to sit down. Had to queue again to get another coffee and juice whilst breakfast went cold.
Anthony08 Dec, 2021HOLMFIRTH, UK
Enjoyed Most
Excellent stay, staff very helpful, clean, good shower & warm. Dinner and breakfast were also excellent. Will be back as Chester has a lot to offer.
Other Comments
Car park needs to be paid for, only slight disadvantage is that it's within the shopping centre which means lift access is only available 9-6. If I had known I would have been better organised.
Margaret29 Dec, 2021Onchan, UK
Enjoyed Most
New hotel, spotless, lovely room, great breakfast, great location
Caron18 Dec, 2021Halifax, UK
Enjoyed Most
A new and very well fitted out hotel in a perfect location. The staff were extremely helpful and pleasant. The rooms were very comfortable and well decorated with quality fittings eg towel rail, soap dispenser and shower rail. Good breakfast!
Peter16 Dec, 2021Spalding, UK
Enjoyed Most
great room not spotless but not bad lot of dust found some old socks under bed .overall a great stay
Other Comments
bar prices very expensive
allison28 Dec, 2021Prestatyn, UK
Enjoyed Most
We loved our one night stay. We also loved the great breakfast. There was plenty of choice and nothing was too much trouble from your lovely staff. The chef cooked us poached eggs. "Brilliant"
Other Comments
The Hotel is well located to near the shopping malls and also to the city walls and river.
maureen11 Dec, 2021Liverpool, UK
Enjoyed Most
Very good overall. We were able to have access to our room several hours before official check-in time. The self-service breakfast buffet area was a bit cramped in terms of social-distancing space, but we found the quality of the food and drinks on offer to be quite comprehensive. The superior double room contained one of the most comfortable beds we had ever slept in. Direct access to the indoor Grosvenor Shopping Centre is next door, while there is a wide range of very good eateries in the area, some within yards of the hotel entrance. The hotel is ideally situated for many of the major tourist sites in the city. Well worth a visit, especially when special offers are available.
Other Comments
This hotel has only been open for just over a month, and is currently excellent value for money.
John09 Dec, 2021Halifax, UK
Enjoyed Most
Great location. A couple of small niggles with the room were dealt with immediately.
Other Comments
Park in the Grosvenor shopping centre carpark. Half the cost of the Apcoa across the road.
Denise17 Dec, 2021York, UK
Enjoyed Most
Great location- we got the park and ride from Wrexham road that dropped off/picked up opposite the hotel (saved very expensive parking costs!)
Nia15 Dec, 2021Colchester, UK
Enjoyed Most
Very good value for money. Hotel is in an excellent location.
Elaine11 Dec, 2021Cardiff, UK
Enjoyed Most
Very clean, staff pleasant and helpful. Breakfast fantastic.
Other Comments
Within easy walking distance of city centre. Car parking expensive £20 per night, but we found another car park a couple of hundred yards away for £12 per night.
Colin17 Dec, 2021Aberdare, UK
Enjoyed Most
Perfect setting in Chester, a short walk from everything ,
almost next to one of the gates, the roman Wall, and roman garden, virtually under the Grosvenor shopping arcade and car park. It was a short walk to the beautiful city Centre and all its charm.
Really comfortable beds and modern en suite rooms delicious breakfast. We had the travelzoo offer fantastic value for money. Do walk part or all of the walls it's a circular walk some beautiful scenes and you see just about all of Chester in a 2 mile loop, some steps up and down.
Other Comments
Park in the grosvenor car park above the hotel it's £10 for 24 hours, the NCP across the road is £20.
Donald04 Dec, 2021Doncaster, UK
Enjoyed Most
Great impression from the start, arrived early at the hotel before 12 to ask if would be ok to leave case so we could walk around, we were able to check in as our room was ready. Kind helpful staff. Lovely room, great quality. Delicious breakfast. Would definitely recommend and we will definitely be back.
Angela10 Dec, 2021ChesterfieldChesterfield, UK
Enjoyed Most
Overall the experience was good, however, there were a few issues which needed attention. The Travel Zoo information stated a fridge was available in the room, and that there was a drinks voucher per person included in the price. We asked about the fact the executive room had no fridge, and were told that it had not arrived from China. Reception staff offered to provide us with ice if required. However, this could have been a problem for families with babies, or guests with medical needs requiring medication to be kept in a fridge. We asked about the drinks vouchers and the bar man agreed to give half our bill. Neither of these issues are huge but not in line with your offer.
Janette08 Dec, 2021Shrewsbury, UK
Enjoyed Most
Good service, excellent breakfast great location
Frank18 Dec, 2021Gerrards Cross, UK
Enjoyed Most
Lovely hotel in the centre of Chester with easy access to the city walls and all other attractions.
Mark10 Dec, 2021Wigan, UK
Enjoyed Most
Excellent value
Other Comments
Very clean ,nicely decorated
Shirley23 Dec, 2021Wigan, UK
Enjoyed Most
Pleasant staff with comfortable and clean room. Good atmosphere in the bar. Altogether, a more than pleasant stay.
Owen05 Dec, 2021Telford, UK
Enjoyed Most
Excellent hotel. Great furnishings. Excellent room facilities. Easy 2 minutes walk to centre
Other Comments
Professional service
Stuart18 Dec, 2021Burnley, UK
Enjoyed Most
Would certainly recommend this hotel. All was up to a great standard !
Other Comments
Very busy road system near the hotel. Research on car parking and pricing is well worth doing
lynn07 Dec, 2021Rossendale, UK
Enjoyed Most
Really nice hotel, which has been updated, few minor issues nut nothing that would stop us using it again.....
The staff were very friendly and helpful.
Janice10 Dec, 2021Colchester, UK
Enjoyed Most
location of the hotel is great for exploring Chester, the superior room was comfortable and as much as we needed, although I am not sure what made it superior as it was basic even for an overnight stay.
Other Comments
Breakfast was good, but there was not a lot of space in the drinks are.
Helen17 Dec, 2021Leominster, UK
Enjoyed Most
Fabulous new hotel. Very clean. Staff very helpful and polite and couldn't do enough for you
Other Comments
The only critisum I would have is that the breakfast although very good was not very hot.
John11 Dec, 2021London, UK
Enjoyed Most
Great location, clean and comfy room friendly staff.
ian15 Dec, 2021Lytham Saint Annes, UK
Enjoyed Most
Nice new hotel in a very convenient area to explore all chester has to offer.
keith04 Dec, 2021Stockport, UK
Enjoyed Most
Everyone was pleasant and friendly. We had a lovely meal in the restaurant.
Margaret22 Dec, 2021Swindon, UK
Enjoyed Most
Great location
Phi22 Dec, 2021Ossett, UK
Enjoyed Most
Great place too have a city break in.Not fully up and running smoothly yet but has lots of potential .
Andrew04 Dec, 2021Leominster, UK
Enjoyed Most
night awat
Other Comments
fantastic location and really pleased with hotel even rebooked
D G07 Dec, 2021Stockport, UK
Enjoyed Most
Excellent
Elaine25 Dec, 2021Shrewsbury, UK
Enjoyed Most
Top class hotel, lovely helpful staff. Will definitely visit again.
Sandra18 Dec, 2021Southport, UK
Enjoyed Most
Location although the hotel did not have a deal with any of the car parks as car parking was an additional £20 if you parked in the NCP car park opposite
Other Comments
We purchased this deal from travelzoo from their flash sale sale event and was charged £62.10. When we checked in the receptionist informed me that the price from travelzoo of £62.10 was incorrect and charged £69. She advised that this was a fixed price and she could not amend the price and to get in touch with travelzoo. Based on this customer service , I could not recommend staying at this hotel.
Nigel04 Dec, 2021Chorley, UK
Enjoyed Most
Stayed 3 nights nothing to complain about thoroughly enjoyed by all in our party will definitely stay again if we go to Chester again
Other Comments
Could do with a toilet brush in bathroom
Christopher10 Dec, 2021burnley, UK
Other Comments
Lovely standard room. Very clean lovely crisp bed linen. Very comfy chair in room. Nice pictures on wall. Bathroom with walk in shower good but room a little small. Anything required not in room reception very helpful.
Full cooked breakfast yummy.
thomas21 Dec, 2021Thornton-Cleveleys, UK
Enjoyed Most
The hotel and staff were excellent . We were a little disappointed because we booked an executive room but the fridge had not arrived so we were missing the little extras we expected. However, we still enjoyed our stay.
Christine08 Dec, 2021Newark, UK
Enjoyed Most
This is a really nice hotel, don’t take note of the outside as it gives not the best of images. The hotel and rooms are great inside.
The hotel was really busy with I should imagine others taking advantage of the offer. The breakfast room was over busy so perhaps staggering breakfast times would help. The staff serving were doing their best but still getting grief from some of the customers, which felt a bit unfair.
Susan08 Dec, 2021Sheffield, UK
Enjoyed Most
The lication is fantastic and the rooms were really nice. Some teething problems however. No mini fridge in the room, had to ask for a newspaper, and there was no magazine (all as advertised in the offer) The nespresso machine was ok but there were no cups to fit under !
Jonathan16 Dec, 2021Huddersfield, UK
Enjoyed Most
Very good hotel. In an excellent location. Breakfast very good as I’m celiac they we’re very helpful. Would definitely go again.
Other Comments
Staff very good.
Susan15 Dec, 2021Liverpool, UK
Enjoyed Most
lovely hotel in the city centre but nice and quiet. very nice bar/restaurant, easy check in and out and clean small but lovely room
Michelle21 Dec, 2021Chorley, UK
Enjoyed Most
Lovely room, great location, very comfy bed and a tasty breakfast
Sorry, the deal is not available for your selected dates. Please check other dates.
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Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.
Why did the price change?
Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.
Stay in Superior Room for an extra £10, or an Executive Room for an extra £40 per night
What you need to know: Prices are based on two adults sharing. Please see Policies & Fees for information about travelling with children or extra adults.
£89 / night
Why We Love This Deal
Leonardo Hotel Chester is a new property in the centre of Chester, close to the River Dee, the cathedral, and the city walls. With this offer, overnight breaks now start from £89, and save up to 38% on the standard rates.
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