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Hotel Hospes Puerta de Alcalá

Travelzoo Staff

Why We Love This Hotel

Enjoyed This
"We felt very spoilt. The staff looked after us very well."
13 Feb, 2020
See All 5 Member Ratings

Rooms & Rates

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The Hotel Hospes Puerta de Alcalá is a boutique 5-star retreat in Madrid's posh Salamanca district. The Daily Telegraph calls this "glamorous" hideaway "the perfect haven for relaxing after exploring the city". The hotel is set in a grand 19th-century townhouse building right opposite the impressive Puerta de Alcalá monument and Retiro Park, which is famous for its expansive gardens and gorgeous lake, where you can hire rowing boats.

The hotel has a restaurant that specialises in Spanish tapas, fine dining and cocktails, and a luxurious spa with a Jacuzzi pool. Deluxe Rooms feature a king-size bed, a rainfall shower, a pillow menu and bathrobes and slippers. Spa access and Wi-Fi are included in the price.

You'll be around a 20-minute walk from the Puerta del Sol square, the Plaza Mayor -- a large public space surrounded on all sides by 17th-century buildings -- and the Gran Vía shopping and entertainment street. Madrid Cathedral and Royal Palace (arrive early to beat the queues) are a 30-minute walk or short Metro ride away. Madrid's three art museums -- the Prado, the Reina Sofia and the Thyssen-Bornemisza -- are all less than 20 minutes' walk away. The Prado, where you can see masterpieces by Goya, Titian, Rembrandt and Raphael, is free after 6pm Monday-Saturday and 5pm on Sunday.



  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Laundry / dry cleaning
  • Pillow menu
  • Shuttle service (fees apply)
  • Business center
  • Safe in reception

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Mini bar
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Parking (fees apply)
  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible restaurant
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra beds are not available.

Pets: Pets are allowed on request and will be charged at 30€ per pet per night.

Dogs are allowed up to 20 Kg

Fees: Car park fee: 39€ per day.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(5 Member Ratings)
Ratings & reviews reflect verified member feedback for Hospes Hoteles SL (Hospes Puerta de Alcalá) over the past 15 months.
4.2 Ambiance
4.6 Location
4.6 Rooms
4.8 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
We felt very spoilt. The staff looked after us very well.
Melanie 13 Feb, 2020
Enjoyed Most
Very friendly staff
Karen 31 Jan, 2020

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Hotel Hospes Puerta de Alcalá