Emergency phone numbers for solo travellers

02 Oct 2019

Amid all the excitement of planning a solo trip, you don’t want to forget the important details that could get you out of a sticky situation while you’re away.

Here’s a list of the numbers that you should have in your phone or written down before you set out on a solo adventure.

Airline reservation number

If your connecting flight gets cancelled or you miss it altogether, you’ll need this number to get a new flight quickly.

If you've already made it to your connecting location, it can be stressful waiting for the airport staff to organise new transport for a lot of passengers. Calling may help you get ahead of the queue.

International dial codes

If you want to call home while you’re away, you’ll need to know how to use international dial codes.

  1. Firstly, find the international dial code of the country you’re in. You can find them here
  2. Next, drop the 0 at the start of the number and replace with the dialling code
  3. Finally, type the rest of the telephone number as normal

Alternatively, you could call or video call using your Wi-Fi connection on apps such as WhatsApp, Skype and WeChat.

Local embassy

This is one of the most important numbers to bring with you, especially if you’re travelling a long way from home. Make sure you note down the details of the British embassy in the country you’re visiting. You can find this information on the government website.

Local emergency services

If you need to call the police, the fire service or an ambulance, here are the numbers you’ll need:

  • In the UK and Hong Kong, call 999
  • In Europe and India, 112 will work on any mobile, even if you don’t have a signal or the phone is locked
  • In the USA, Canada and Barbados, you’ll need to call 911
  • In Australia, call 000
  • To contact the emergency services in New Zealand, you’ll need to call 111
  • In China call 110 for police, 120 for ambulance or 119 for the fire department
  • To reach police in Japan, call 110. For an ambulance or fire, call 119

Other emergency services

Depending on what type of solo adventure you’re going to be taking, you should make sure you know how to call coastguard, mountain rescue, cave rescue or lowland rescue in your chosen destination. These services are often accessed through the same contact number as the police, ambulance and fire services, but systems vary by country, so it's best to do your research.

Travel agent

If you booked through an agent, it’s a good idea to save their number just in case something goes awry. They’re the best people to contact to rebook or cancel accommodation and excursions, for example.

Tour rep

If you’re on an organised group tour, make sure you get the number of your guide or representative. If you get lost or you’re going to be late for the bus, you can give them a quick call to ensure you don’t miss your trip.   

Mental health support number

If you’re worried about your mental health during any part of your trip, do make sure you have the number for the local Samaritans/Befrienders Worldwide action centre. You’ll be able to speak to someone and get the help you need.  

Hire car company

If you’re hiring a car, make sure you have the number of the car company just in case you’re late for pick-up or drop-off. If your hire car does not include breakdown cover, you should obtain cover and make sure you have the contact details with you.


Before you leave, note down the address and contact number of your accommodation. If you’re running late and are going to miss your check-in or checkout time, you can give them a call and let them know you’re on your way.

Local taxi firm

Researching the local taxi companies will help you stay safe as you can read reviews, check the fees, pre-book and ensure you travel in a licenced cab.

Travel insurance company

Once you’ve obtained comprehensive cover, you should note down the claims contact details and your policy number.   

Bank customer service

This is always a good number to have to hand if you need to cancel your cards while you’re away. 

Emergency contact details

As well as writing down your contacts on paper for safekeeping, it’s a good idea to highlight who your emergency contacts are in your phone by using the prefix "ICE" ("in case of emergency").         

Meetup app

If you’re in a new destination and don’t know where to start, apps such as Meetup help you find people with similar interests. Give your new friends a call and head out to explore the local area together.

If you’re ready to travel by yourself, take a look at our latest solo travel deals to find the perfect trip for you.



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