Enjoyed Most
A large hotel catering for weddings and hosting conferences in its numerous facilities. We stayed as tourists, in December there were no weddings but busy with conferences. Room ok but a long walk from the main building. Great location for the town centre. Breakfast good, restaurant/ bar expensive. Did not like the sneakey £5 charge for bottled water at dinner and also 12.5% service charge, discretionary but already added.
Steve
16 Dec, 2025
Nantwich, UK
Enjoyed Most
We booked an additional day at The Abbey, following a dace break, which was excellent. Delicious food. Well equipped bedroom. Great for exploring the town or the Hills.
Rosemary
12 Dec, 2025
Enjoyed Most
Our second visit to this hotel which certainly didn't dissapoint. Staff were friendly and helpful. The room was excellent and breakfast was very good. We can thoroughly recommend it.
Ian
06 Dec, 2025
Hereford, UK
Enjoyed Most
We stayed one night as we were going to the theatre, which is in easy walking distance. The room was modern, clean with tea and coffee available. Breakfast was a buffet style with plenty of choice. The staff were all friendly and helpful. The only negative was that the bed was too firm for me.
Other Comments
Excellent experience. I wonder if there is a choice of mattress, for those who prefer a softer bed.
Linda
19 Nov, 2025
Cheltenham, UK
Enjoyed Most
We had a very comfortable stay for the two nights. The staff were all very helpful, friendly and polite. The choices at breakfast were vast with the staff removing our used cutlery and crockery promptly. Bar prices were very acceptable and a large range of spirits were available. Water in the bathroom was extremely hot and plenty of it too. All in all, an extremely pleasant stay. We would certainly return there again.
john
12 Nov, 2025
Godstone, UK
Enjoyed Most
Very comfortable hotel in great location. Very helpful staff. Good buffet breakfast.
Donald
07 Nov, 2025
Thatcham, UK
Enjoyed Most
The staff were welcoming and very helpful. Parking was easy and the rooms beautifully furnished and clean. Views of the Priory from restaurant are wonderful and there are peaceful gardens to walk around. Hotel is right in the town centre but with easy access to the hills for walking. Lovely original shops and cafes all around and the Priory church is amazing.
Lynn
10 Mar, 2025
Leicester, UK
Enjoyed Most
Location very good. Staff always professional & very friendly. They work really hard. Hotel is really well maintained too. Have been many times & always look forward to returning.
Other Comments
Very good value - especially when on offer.
Great ambience & all very clean. Would recommend highly.
We always dine out in the evening- a favourite Indian restaurant the Anulam is a 5 min walk away. away. Lunch in the bar is always good at the hotel.
carol-ann
18 Feb, 2025
Chorley, UK
Enjoyed Most
Stunning hotel with stunning views,
SIMON
28 Oct, 2025
Selby, UK
Enjoyed Most
The Abbey hotel is in a really good location next to the Abbey. We really enjoyed ourselves, the reception & all staff were excellent. Our room was great with lovely views. We are dinner & breakfast in the hotel & the food was excellent. We would definitely return.
Other Comments
We would recommend the Abbey hotel for a visit, it’s a lovely location with lots of places to visit in the area.
Louise
25 Mar, 2025
Scarborough, UK
Enjoyed Most
Absolutely wonderful and would definitely go back!
Other Comments
Lovely hotel. Great location. Brilliant and friendly staff. Didn't want to leave!
Mark
19 Mar, 2025
East Grinstead, UK
Enjoyed Most
Arrived at hotel earlier than expected but room was ready so we were booked in. Bottles of wine and water were waiting in room which was very clean and ready for our arrival. While the hotel is not central Great Malvern is not huge therefore most things were in walking distance particularly the theatre which was the main reason for our visit. We ate breakfast at the hotel which was very good.
Alan
27 Mar, 2025
Reading, UK
Enjoyed Most
Lovely setting and very attentive staff
Keith
02 Apr, 2025
Enjoyed Most
Location and main hotel are great - but we were placed in a more downmarket somewhat tired extension to the main hotel
Daniela
01 May, 2025
Brentford, UK
Enjoyed Most
Excellent room excellent view friendly staff
Good town centre and Malvern hills location
Desmond
01 Apr, 2025
Burford, UK
Enjoyed Most
Lovely weekend. The hotel was great and the sun shone.
Jeannie
11 Mar, 2025
Milton Keynes, UK
Enjoyed Most
Very comfortable hotel in a great location. We would definitely visit again.
pm
29 Oct, 2025
Enjoyed Most
Lovely hotel, food excellent. Staff friendly and helpful.
Mrs Gillian
02 Apr, 2025
Sutton Coldfield, UK
Enjoyed Most
Very friendly staff, received a warm welcome on arrival. Our bedroom was very comfortable and very well furnished. Breakfast excellent. Will be returning in the near future, cannot fault the hotel otherwise it's staff.
Elizabeth
07 Feb, 2025
Lechlade, UK
Enjoyed Most
The hotel was 5 star in all ways….the staff were friendly polite and extremely helpful, the room was spacious well appointed and clean, location in town centre was perfect, also short walk from hills, and breakfast was substantial, good quality and free parking at hotel. An all round quality experience and incredibly good value.
sally
14 Jan, 2025
Liverpool, UK
Enjoyed Most
Stayed in the old part of the hotel in a lovely spacious room. Great location to walk to bars and restaurants and directly onto the Malvern hills.
Other Comments
Thank you , all the staff we met were very friendly and helpful. We loved our stay.
Jane
05 Nov, 2024
Poole, UK
Enjoyed Most
Lovely old hotel. In centre of Great Malvern. Beside Malvern Abbey. Lovely views of the Malvern Hills and Worcestershire plain. Staff friendly and helpful. Good buffet breakfast. Rooms very clean. Good bar with helpful bar staff.
Other Comments
Some improvements being made to the restaurant which was closed during our stay. It would have been nice to have been advised by the hotel of the work, especially as they were aware of my wife's mobility issues before we arrived.
George
14 Feb, 2025
Birmingham, UK
Enjoyed Most
Warm welcome, great staff
Other Comments
Down side dogs only permitted in room and reception...
Bridget
07 Nov, 2024
Market Harborough, UK