Amazing, relaxing, very enjoyable visit. Staff made us feel very welcome. Thank you

We were treated with politeness, friendliness and in a professional manner. Well done to all the staff.

Enjoyable stay in a relaxed setting. Dog friendly!

Good breakfast. The TV in the room could have been larger and it would have been useful to be provided with details of a local vet when staying with a dog.

Lovely hotel with fabulous friendly staff. Food in the Crooked barn was excellent!

Lovely people...very helpful. Great food and a good location

Staff could not have been more helpful. Meal was very tasty and ground pleasant to walk around.

shortage of kitchen staff caused slow service but the waitresses did their best.

Bit more varied dinner menu would be welcome

Needs a few tweaks but a lovely setting and very peaceful. Have the feeling that hotel have cut staff levels to minimum. But the staff work hard and are very helpful.

Had a few hiccups. E.g. carpet wet near bathroom door on arrival (we used towels pressed down into carpet to dry this in first 24 hours) TV had poor signal (thanks for solving this). Shower luke warm, seems to be connected to limiter on temperature as bath tap nice and hot. Worst problem was alarm going off at 12.20. Broke up a much needed sleep. An apology the next morning from hotel would have been nice. A wonderful hotel, great situation, lovely room, needs a few tweaks to be 100%

Lovely food, very pleasant room, beautiful surroundings. Well situated for visiting Carlton Marshes and the quirky East Anglian Transport museum. Only criticism is that they seemed a bit under staffed so that at times service was slow.

Great location, clean comfortable rooms, excellent food

Would prefer 'no dogs' policy in the restaurant

Food very good but expensive

More like a motel than a country house hotel

All the staff were extremely friendly, welcoming and polite. The food was absolutely delicious; well done to the chefs! Our room was large with plenty of room for our dog and adjacent to acres of grass for exercise and convenience. The “Dog Box” in the room included bowls for feeding and water, poo bags, treats and a map of walks … what a great idea. We were warm and comfortable and look forward to another visit!

Excellent food, staff very helpful Room good but could do with a bit of tlc but dog friendly so perhaps to be expected..

Would recommend. Very central for other attractions

Love everything about hotel, but we found Lowestoft a miserable place, as just no town to walk around, only a poor retail park, was all we could find!

We really enjoyed our stay, the staff were amazing, the food outstanding quality and the room was comfortable if a little tired in places

A most enjoyable short stay. The hotel is a converted farmhouse in secluded gardens but within easy walking distance of Oulton Broad. The staff were very welcoming and their local knowledge proved most valuable in locating an EV charging point.

Access is down a narrow unmade road.

Very comfortable and staff very polite and friendly

The gardens

The room was small with on suit that was like a corridor. The shower didn't function properly, it was horrible one minute cold the next, it was so hot attires you could not stand under it. I reported itto receptionist, when i spoke to her latter on she said the cleaner said it was ok. I asked how long she run it for, she said maybe i should have ajusted it. I told her i was not stupid and new this but on doing this it did not make any difference. The bedding had seen better days. We also had to wait for over an hour for our meal, even though we asked several times where it was. There was also some very large potholes on the private access road.

Friendly staff. Quality food. Clean and lovely grounds.

Very basic room, food was ok but quite a basic menu. This is a good place for a quick stay over and whilst there was no issues, is is very basic.

This is a lovely location well positioned for boat trips on Oulton Broad and days out to Southwold and Aldeburgh. The staff are friendly, and rush to put things right if ever they go wrong (like a power cut on our last visit). Sunday night roast beef meal is to die for!

Lovely surroundings and room friendly staff. Heating issues when arrived but provided blow heaters. Fire alarm went off in night and no hot water in the morning. TV programs did not work properly. Restaurant service slow, 4 covers took 2hours but food good. Late departing breakfast desperately slow. 45mins to bring bowl of fruit out and almost hour to get my porridge which was sent back as stone cold, really salty and under cooked. Have up on breakfast. No one on duty in hotel who could deal with complaints Shame as lovely hotel and grounds

We stayed with our dog Jaxson. The property is in a wonderful lication and the grounds are well managed. Very easy access to walking and the beac (wonderful and sandy and very long) only 5mins drive away.

Arrival at hotel fine evening meal a bit disappointing. Staff excellent, hotel very nice but not sure would visit again.

Lovely location, staff very help full and friendly and good food. Accommodation was disappointing but comfortable. The bathroom was very tired and the wash basin was cracked, not really what you expect when you're paying a decent amount for your stay. Could certainly do with a refresh.

Ideal location for the Broads and close to Southwold the Ivy House offers great service and excellent value l am happy to recommend it.

Lovely location especially as a wedding event. The food from the kitchen was top notch, we ate here both nights. Whilst our room was spacious, it was outdated & needs attention (mattress knackered, tiny TV with faulty controls, bathroom sink needs repair) reception very friendly & understanding & gave what help they could.

Some good walks around the marina & ease to walk to rail station

Rooms a little tired but large , clean and comfortable Food was excellent . We thoroughly enjoyed i stay

Hotel set in Beautiful grounds Staff all polite and helpful. Location quiet but can easily visit Great Yarmouth and Lowestoft by car

Venue, room, staff and the food were all fantastic

It’s definitely worth a visit. We felt so relaxed and welcomed by the staff who were so accommodating.

good stay. good staff and very good grounds. dog well provided for and good size room and bathroom, if a little dated

my big reservation about returning is that a very badly potholed private road leading to the hotel and they are very deep

The location is superb and the rooms are fantastic

We have stayed at the hotel on three previous occasions and have enjoyed our stay on each of the visits. This time the level of customer service was absolutely awful. The hotel was understaffed and those staff that were working, particularly the young lady who was the so called deputy manager, were rude, robotic and had very poor interpersonal skills. The poor service delivery really made our stay at a fabulous hotel extremely disappointing. To be honest the staff and management changes feel like ill conceived cost saving measures. Also, on one of the days house keeping failed to make up our room

Lovely hotel, very quiet good rooms, food & staff

We had been told by friends who had stayed at The Ivy House that the food was good and they enjoyed their stay so it was no surprise to find a very comfortable room, very friendly and efficient staff and excellent food. A bonus was to have a perfectly grilled local kipper on the bone for breakfast! Had it been fillets I wouldn’t have bothered. Wish them all great success and intend to return. A lovely area and so quiet.

Room was so noisy no sleep creaky floor boards up above. Toilet flush heard all the time. 3 power cuts. Bad service at breakfast.

A very comfortable stay at a friendly hotel

The staff are excellent as was the food well cooked and plenty of it.

The rooms would stop me going again the bed was very hard and uncomfortable noise from the room above was very loud although not the occupants fault just that footsteps and voices sounded like they were in the room with us. The room while clean could do with a revamp and new carpets. The shower is something i won't forget in a hurry cold to scalding in 20 seconds with not much comfort inbetween.

I requested a disabled room which was perfect for me very close to the car park and restaurant. The shower room was excellent

Staff were delightful they worked so hard to make our stay enjoyable.

It was lovely and far excecec our expectations

Nice room