Enjoyed Most
Outside sitting area but couldn’t use. Paid close to $400 a night. Also could not collect meal voucher because I paid on credit card. Also cocktail was a plastic cup of sangria that I had to drink in the lobby. Unprofessional.
Other Comments
No use of facilities. Too crowded with college kids. Was told couldn’t sit in common area because reserved and had to come back at 10 pm.
Robert
15 Dec, 2025
Hauppauge, USA
Enjoyed Most
Outside sitting area which I was told I needed to come back after 10pm. No accomodations for guests. Not cool when paying close to $400 per night.
Other Comments
Could sit to enjoy a drink because all tables were booked by outsiders. Also was not explained the method of claiming $10 meal voucher and it was not taken off bill because I paid on a credit card and not billed to the room.
Robert
15 Dec, 2025
Hauppauge, USA
Enjoyed Most
The Staff was so friendly, even the minute we walk in. Everyone was...the Valet parking people, the Coffee Shop, the pool area and the restaurant.
Other Comments
The ONLY thing I would recommend (and we were NOT informed of this) is that you CAN order a fridge to your room AND even a microwave. I didn't know that until I had to fuss about warming up my food!!!
Barbara
20 Jun, 2025
Hagerstown, USA
Enjoyed Most
We had not been to Charleston and were having a hard time finding a reasonably priced hotel with free cancellation in case our plans changed. The Ryder was perfect. Great location and the room had everything we needed. The room was very clean and the amenities were nice. T3 hairdryer in the room and spa quality soaps. The pool was such a nice option after coming back from a hot day walking around. We received housekeeping services everyday. Having the resort fee waived as part of the travelzoo deal saved money. We elected to valet park ($53 a night) but there was a public garage on Wentworth around the corner. A great Travelzoo deal and we would stay here again.
Marie
20 Jun, 2025
New Orleans, USA
Enjoyed Most
The CoffeeCounter had Morning Glory muffins for sale. That's the best I can do.
Other Comments
We were put in a very small room. Not able to sit on the toilet and shut the bathroom door. Unable to get in or out of shower if anyone else is in the bathroom. Next to no space for clothes so neither of us could fully unpack. One wooden chair to sit on other than bed. No coffee maker, mini fridge, microwave, nothing. We were on the 4th floor which had no direct elevator access. We had to get on one elevator in lobby, get off on 3rd floor, walk the length and a half of the entire floor to get to the next elevator that would take us to the 4th floor and then walk that same distance to finally arrive at our tiny room. Every time! Initially and on our last day huffing all our luggage! I felt that they gave us the worst possible size and room location due to our travelzoo discounted rate. Every staff member at the front desk for every question was new and generally had no real answers but would later try to "find the answer" for us. Don't even get me started about the $53 per day parking fee.
Cynthia
29 May, 2025
Mint Hill, USA
Enjoyed Most
Great location and great value.
Eric
27 May, 2025
Mattituck, USA
Enjoyed Most
Great location especially because I was moving my daughter out of her dorm at College of Charleston! The pool was fun but small-hard to get a seat.
Julie
02 May, 2025
Marietta, USA
Enjoyed Most
Not bad
Other Comments
A little too old
Millard
20 Apr, 2025
Goose Creek, USA
Enjoyed Most
Nice boutique hotel. Pool area was busy on a warm day. Very convenient to walking to everything in Charleston.
Other Comments
When you check-in, ask for the 3rd floor as the 2nd floor may back up on the restaurant area.
Andrew
07 Apr, 2025
Chatham, USA
Enjoyed Most
Very convenient location. Ease of access to rooms is a bit inconvenient. Staff was very accomodating.
Other Comments
Why no coffee makers,microwave or small refrigerator in room?
Harry
11 Apr, 2025
Kennesaw, USA
Enjoyed Most
The staff were all very friendly and the hotel is in a GREAT location.
Other Comments
The Wellness Passport is a really cool feature. I do think there are a few kinks to work out, such as confirming when the guest is booked for a class. However, we still really enjoyed being able to try out some new gyms. Would happily go back!
Hilary
15 Apr, 2025
Durham, USA
Enjoyed Most
Staff was very friendly
Other Comments
Bathroom door made it hard to even get into the bathroom
1 person working the morning coffee bar - 20 minute wait
Gina
07 Apr, 2025
Ashburn, USA
Enjoyed Most
We had no hot water in the bathroom sink. Interesting, the shower had hot water.
Other Comments
It's a good location, but value is middle of the road.
Kevin
23 Apr, 2025
Hilton Head Island, USA
Enjoyed Most
Location
Other Comments
No welcome cocktail. 10 credit didn't apply to coffee. Their drinks were terrible.
Leslie
18 Apr, 2025
Bolivia, USA
Enjoyed Most
Perfect location, beautiful pool area and cool vibe of common areas. The room, while small, was very comfortable and cute, decor is thematic and well designed.
Other Comments
The $10 daily credit was interesting. You can use it in the coffee shop, but the shop closes at 3 and check in is 4, so unless you go to their restaurant, you lose the daily credit. I wish I had known in advance. I would have gone to grab a drink or something. I also didn't discover the courtyard until almost check out. It was a beautiful space but hidden. Perhaps letting people know when they check in what and where amenities are?
Veronica
27 May, 2025
Waxhaw, USA
Enjoyed Most
Great location. Clean. Comfortable. Professional.
Rachael
29 Mar, 2025
Des Moines, USA
Enjoyed Most
The hotel has a great location, easy walking to any place within the downtown area. Wonderful restaurants. The room we had was very small, you could not get to the sink in the bathroom without closing the door, and it barely cleared the toilet when closing. The room and appointments were very nice. We loved that there was a bar onsite, some nice areas to hang out and chill. The staff was super friendly. The room size is my only issue.
ELIZABETH A
11 May, 2025
Beaufort, USA
Enjoyed Most
The coffee. Rooms were simple but clean. And fresh
Other Comments
Lengthy walk to room. Had to walk all the around to get to your hotel room. Service at pool poor. Bartenders had attitude. Cloth shaizes were stained and wet. My bloody mary tasted like chemicals.other guests complained as well.
Elizabeth
05 Apr, 2025
Boiling Spring Lakes, USA