Enjoyed Most
A great day. Very relaxing. Lunch was good although choice was limited.
Other Comments
Was busier than on previous visits which made it difficult to get a poolside bed.
Gerard
21 Nov, 2025
Frome, UK
Enjoyed Most
Shortage of staff in bar/restaurant area. No one serving on arrival had to chase up. At lunch our second course took so long to arrive that we were late for our treatments & they were rescheduled for 30 mins later, very apologetic but we never found out why. The spa was OK, a bit busy when we arrived but it gradually got quieter at lunch time. A bit expensive even with the offer, we also used the discount off a treatment each.
Other Comments
Near to where we live. A good day out with a friend.
ANN
01 Nov, 2025
Bristol, UK
Enjoyed Most
Excellent lunch - great facilities
Andrew
31 Oct, 2025
Enjoyed Most
Great - lovely spa and fabulous lunch
Fiona
29 Oct, 2025
Cullompton, UK
Enjoyed Most
Lovely spa with good facilities. Very clean. Great treatment and the food was amazing. Free tea and coffee. So recommend this
Other Comments
only downside drinks in the bar where expensive. £8 for a pint of cider.
Andrea
25 Oct, 2025
Enjoyed Most
I went with my mum. It was our 3rd visit there taking the opportunity of Travelzoo offer. Spotless, good facilities, friendly staff, delicious lunch etc !
Heather
15 Oct, 2025
Frome, UK
Enjoyed Most
Lovely food, managed to get 2 treatments booked at the same time! Great value for money just wish it was for longer!
Amy
20 Aug, 2025
Enjoyed Most
good day out
Jennifer
06 Oct, 2025
Bristol, UK
Enjoyed Most
Only downside it is always same lunch menu !
Other Comments
Never seem to answer phone in the spa & when you leave a message they do not call you back! Left a voicemail 4 days ago & as yet have not received a call back.
CLIVE
30 Sep, 2025
Bristol, UK
Enjoyed Most
Great treatment and would definitely recommend the massage and back scrub
Other Comments
The spa lounge could have benefited from being vacuumed
Judy
05 Sep, 2025
Portishead, UK
Enjoyed Most
Very pleasant time there, it was not too busy, and very relaxed atmosphere. Lunch was nice.
Other Comments
Booking was tricky as answer machine was not working, so although we rang up several times and left messages regarding dates, we received no contact. We did not know the machine was not working until we rang hotel reception to reach somebody human. Then booking was easy.
Jennifer
20 Sep, 2025
Bristol, UK
Other Comments
Staff were exceptionally welcoming and helpful
sue
22 Sep, 2025
Dursley, UK
Enjoyed Most
The staff were lovely , very helpful and welcoming. The lunch was presented well and was delicious.
Maria
01 Nov, 2024
Enjoyed Most
Only issue was getting hold of someone to book, otherwise great.
Linda
05 Sep, 2025
Bath, UK
Enjoyed Most
Lovely hotel and spa, very relaxing and staff in spa were very helpful.
Marie
25 Sep, 2025
Bristol, UK
Enjoyed Most
It was a relaxing day with friends. Staff were friendly, the spa is clean and tidy.
Valerie
09 Sep, 2025
Easton in Gordano, UK
Enjoyed Most
We enjoyed our spa day was very busy but still enjoyable lunch was very tasty. It was pouring down so we couldn’t go outside. It was very nice and I would recommend it but I’m not sure I would return as I’ve been to spa days that I’ve preferred that being said it was good value for money and we felt very relaxed when we left.
Kirsty
25 Nov, 2024
Weston-super-Mare, UK
Enjoyed Most
Lovely Pool and Spa area and 2 course lunch was excellent. Very Friendly Staff
Alison
15 Aug, 2025
HIGHBRIDGE, UK
Enjoyed Most
A very relaxing experience for my daughter and myself although we didn’t have any treatments on this occasion. The lunch was excellent and staff helpful and pleasant. Would go again
Other Comments
On arrival there wasn’t any record of my booking, even though I had phoned the hotel to arrange it along with lunch. Fortunately this wasn’t a problem as the spa wasn’t particularly busy that day. The reception staff were very helpful.
I would suggest that when a booking is taken that the car parking system is explained, as driving in there is parking tarrif sign with extortionate fees displayed. After a conversation with the receptionist it was explained that there are tickets in the spa to waive parking fees.
Margaret
22 Oct, 2024
Monmouth, UK
Enjoyed Most
Spent the day with my adult daughter. We enjoyed the pool, jacuzzi and relaxation room. The two course lunch was delicious. Over all a very relaxing and enjoyable experience. We left feeling very pampered.
Other Comments
Thank you for looking after my daughter and I on our visit on 24th September. We thoroughly enjoyed the whole experience. Very professional and friendly. See you again soon.
Hayley
28 Sep, 2024
Enjoyed Most
Always a treat - we will be back
Other Comments
Would definitely recommend
Sue
23 Oct, 2024
Bridgwater, UK
Enjoyed Most
Another great day out here , thank you .
A warm welcome from the staff , all facilities were clean and well-maintained and the robes and towels fluffy and generously sized . Delicious lunch with plenty of options , free hot drinks throughout the day as well as juices and healthy snacks in the relaxation room . I chose the Premier Cru facial , which was very relaxing and included a head, neck and shoulder massage ( thank you, Phoebe ). My friend opted for a full body massage from Agnetha, which also was first class. A great day of pampering and relaxation which was much needed and appreciated !
Lynne
16 Oct, 2024
Enjoyed Most
Absolutely brilliant, the staff were excellent, the facilities fantastic and the food outstanding. One small niggle was that it was very busy when we arrived and we couldnt get a seat around the pool and so wasnt too relaxing. Maybe limiting the numbers a bit more would make it a bit more relaxing
Other Comments
Outstanding, we loved our day.
Karrie
16 Oct, 2024
Newent, UK
Enjoyed Most
Extremely pleasant day and would 100% go again.
Other Comments
The team at the spa were lovely. Everything was very clean, plenty of refreshments during the day and the food in the bar was exceptional.
NATALIE
09 Oct, 2024
Enjoyed Most
Well organised, relaxation room very peaceful, good facilities. Added treatments which was a welcome treat. Lunch was good - better than expected from menu.
Other Comments
Great venue and facilities
Sheila
28 Sep, 2024
Bristol, UK
Enjoyed Most
We were a group of 4 friends having a relaxing day. The location was easy to find with lots of parking. The standards are excellent and the staff are exceptionally courteous and helpful. The building is modern and the facilities are in first class order. Lovely 13 meter pool that was never overcrowded. Laura on the spa reception was informative, friendly and extremely helpful and a credit to the company.
Other Comments
We chose facials and full body massages which were fabulous and excellent value. The young polish lady (whose name escapes me, but had recently joined the team ) gave a wonderful massage and I would highly recommend that you request her ( if possible).
The only slight difficulty in any way was the time it took to have lunch. Lunch was booked for 1pm with treatments at 2pm. We did pre order so that there would be enough time to eat comfortably but main course ( sandwiches ( hot and cold and soup) took 30 minutes to arrive so lunch was rather rushed. I would recommend leaving more time between lunch and afternoon treatments. Otherwise an excellent day and we will all be returning.
Tina
16 Oct, 2024
Hinton Saint George, UK
Enjoyed Most
Mother and daughter birthday treat. Very relaxing, wonderful food all very professional. Thank-you.
Gloria
04 Oct, 2024
Wellington, UK
Enjoyed Most
It was very crowded in the pool area which made it impossible to get in the jacuzzi and difficult to get access to the sauna and steam room. However the lunch was good and the treatments amazing.
Elizabeth
16 Oct, 2024
Devizes, UK
Enjoyed Most
Three of us went on a travel zoo voucher. The spa was very busy, there was obviously no restriction on numbers. Sauna, packed, steam room packed, jacuzzi , no beds free around the pool.
Other Comments
A mistake was made with a treatment booking and the staff handled the situation very well.
JULIE
18 Oct, 2024
Chard, UK
Enjoyed Most
Second time going to the spa with a friend.
Other Comments
We had to wait for clean glasses and juice in the relaxation area. The pool was very busy with young children on arrival.
Lisa
01 Nov, 2024
Corsham, UK
Enjoyed Most
I enjoyed my first visit but I think I enjoyed the second one even more. The facilities are first class, lovely pool, jacuzzi, steam room and sauna. Great lunch. Staff friendly and informative. Would definitely recommend.
Karen
10 Oct, 2024
Bristol, UK
Enjoyed Most
Really good all round
Elise
24 Oct, 2024
Bristol, UK
Enjoyed Most
Excellent...very clean...lovely staff...fabulous lunch...lovely atmosphere..relaxing...very nice pool and facilities...free car parking..couldn't fault it at all
Other Comments
Lovely hotel and staff...fabulous lunch..very relaxing..very nice pool and facilties....free car parking...no complaints at all...brilliant spa day...
A
28 Sep, 2024
Bristol, UK