Excellent staff, great facilities, thoroughly recommended.

Great place to visit and the staff were excellent throughout. Thoroughly recommended.

We have stopped at The Tregenna Castle Hotel several times and will be back again, soon, I hope. The whole ambience of the hotel is relaxing, it manages to create an air of old-fashioned quality and style. The staff are invariably locals, with the no pets policy a particular attraction to us. It is ideally situated for exploring St Ives and many of the surrounding attractions. We were especially delighted to discovered the seal colony at Mutton Cove, near Godrevy Lighthouse.

A relaxing stay despite the weather, good food and accommodation with exceptional staff

A lovely place to stay. We upgraded for a sea view and as there was alot of rain, we sat looking out at St. Ives. Very special time. Staff brilliant - professional, helpful, friendly.

Overall, we had a fantastic experience and a lovely, comfortable stay. The staff were genuinely polite and friendly whilst providing an informative and professional service throughout our stay. The food in the restaurant was delicious and expertly cooked. Although a bit pricey, we fortunately had a £70 room allocation to cover most of our 2 course meal and non alcoholic beverages for the first night. There were some points which would have improved the stay. 1. Double bed was rather small 2. Unfortunately the indoor swimming pool was closed throughout the duration of our stay. 3. Maybe better sign posting of main entrance to hotel.

All in all a really wonderful experience which we are sure will be enjoyed by whoever stays at this venue.

Love this hotel, we come at least once a year and are delighted if we manage to get a deal

Relaxed. Birthday celebration.

Staff all very pleasant and helpful

Tregenna is such a special place. And our room was out of this world - we had obviously been upgraded to a large sea view room which was very much appreciated. Staff were friendly and helpful.

ideal location overlooking beautiful St Ives

It is a lovely resort and the food is delicious. The staff are great but the Olives Bar lacks a bit of personality. I would recommend and return here too.

All the staff were very pleasant. They have a good gluten free menu and understood the needs of a coeliac which made the stay more enjoyable.

The grounds are beautiful and it is easy to walk into St Ives. We did a good walk and took a taxi back up which works out cheaper than paying for parking.

A lovely stay with a first class restaurant & professional, friendly & engaging staff throughout the hotel

The whole Tregenna Resort is amazing and beautiful. The staff are very welcoming and eager to help in any way they can. The food is of excellent quality and so delicious! The amenities are numerous and offer great experiences. I cannot recommend Tregenna highly enough. I love this place!!

Weather was fantastic which helped. Great for walking into St Ives. Staff really helpful

Really lovely hotel staff are very helpful and friendly would definitely love to return at sometime.

We stayed in room 84 nothing was wrong with the room, But a group of late-night guess sat in the settee area at the foot of the stairs they were noisy and inconsiderate, and kept us awake, which spoilt our stay. Some signage in the area even on the table might resolve this?

Great location for hotel. The staff were all very friendly.

1st class service by all staff. We were made very welcome.

Room key played up. Dealt with quickly and efficiently by staff member. Complementary drink given to apologise for problem. Cannot be faulted

We have had a super stay for a birthday & anniversary celebration and very much hope to return.

Staff members Belinda and Geoffrey were wonderful.

Everything about the place was excellent, that included the food. The only down side was the on the first night we had to wait an hour and five minute for our main course bearing in mind we didn’t have a starter. We didn’t wait to be served with a sweet. We can only put this failure down to lack of staff with it being New Years Day.

Excellent hotel, location and staff who are eager to help in any way they can. Is clearly very professionally run.

Excellent hotel and package. Dining room decor and ambience needs attention, otherwise great value

Attractive entrance area. Pleasant staff. Lovely grounds. Very quiet.

The room we were given was very plain, and rather tired. It also had a slightly stale smell. Further, it was cold, as the radiator was not on. The receptionist said 'It comes on at 3pm'. It didn't, but in any case on a cold winter's day it should be on before this. I asked at reception again, and this time the lady said 'It's linked to the temperature outside'. I always thought that thermostats were linked to the temperature INSIDE. At least we were given a portable heater. Later in the restaurant we were talking to a couple who said that the radiator was not working in their room either, and it was 'freezing' so they complained. They said that they were moved to another room which did have a working radiator. Before this conversation we were prepared to accept the situation, even though the mobile heater was barely adequate, but subsequently decided to mention to reception again. This time we were given a more plausible answer answer by a gentleman who said that it was an antiquated system, and sometimes there is an air lock, etc. He moved us to another room with a working radiator. It was a superior room with a sea view, so we benefitted in this respect, although it was still very plain. Plus the bed was smaller than the first room and it had a wood headboard, which are never comfortable. Strange that the lesser room had a bigger bed and a nicer fabric headboard. As regards food, we had dinner in the restaurant on the first night. Earlier, I went to the restaurant and asked if we could choose a table. A curt 'No - it's first come first served' was the response. Given I booked it several weeks in advance, and the hotel was very quiet, this was disappointing. Not an outrageous request! Turning to the food, it was, at best, 'OK'. It was rather limited menu, particularly for non meat-eaters like us. We shared a starter of 'Crispy monkfish' with a sauce dip. Monkfish is rather bland at the best of times, and needs a good sauce to make up for this. Unfortunately the sauce was also rather bland. My partner correctly said that it hadn't been reduced enough to intensify the flavour, The 'Catch of the day' was £29, which I thought was a bit steep, so I had cod and chips. The cod was tasteless, and not sweet as it should be. The chips were, similarly, bland. My partner had pea risotto, which she said was nice. Not a memorable gastronomic experience, to say the least. We decided to eat out on our second night. As regards the 'spa', the entrance to the swimming pool had very rough stone steps, which were cold. They were more like external steps. Also once in the pool area there was water dripping from the ceiling. It was raining heavily, so we assumed it was coming in, as the roof did not look in good condition, although I suppose it could have been condensation. So, not a nice environment overall, but at least the water temperature in the pool was warm.

We did like the building and gardens and the food was good.

The room was nice and spacious but the kitchen fan next to our room woke us up at 6am every morning and until 11pm. Then the lobby/bar loud talk and laughter drifted up to our room. There were cobwebs around ceiling, the shaving light did not work, there was a smell of urine around the toilet. The swimming pool and showers need some updating.

Excellent service from all the staff, who were all v pleasant and welcoming.

A beautiful location staying in a first rate hotel .Nothing is too much trouble for the staff the food is 1st class. lovely gardens and views short walk from the town and beach.

All staff warm and welcoming.....food excellent

Tregenna castle is a lovely building. The staff are very friendly and efficient. We stayed during a very mild November and the hotel had the heating turned up to maximum so it was far too hot.

It was my birthday and my husband wanted to take me. It was a super 2 days and great value for money

Staff very helpful and friendly. If breakfast wasn’t in the deal we wouldn’t have paid £18 for it .

Lovely food. Nice atmosphere and friendly staff. Good room. Only grumble is that it was way too hot in the hotel and room in particular.

We had great room over looking the sea , very clean and comfortable . Staff very pleasant and food good .

Would come again as the deal we had was good

Apart from small issue of lukewarm huge Sunday lunch, food was very good, and so was service. any other comments made direct to hotel.

Beautiful setting ,lovely food,and staff

A good hotel in lovely grounds with fantastic seaviews,with friendly staff.Would recommend.

Great staff, good food and a relaxing ambience.

A beautiful setting with extremely helpful and friendly staff

Fabulous stay at this Castle

Checked-in by a most helpful young man. Food excellent and all staff very pleasant. Recommended*****

all good, very nice short break