Vancouver

EXchange Hotel Vancouver

Travelzoo Staff

Why We Love It

  • Former home of the Vancouver Stock Exchange, the hotel is the city’s first LEED Platinum heritage conversion; luxe and eco-friendly
  • Convenient downtown location provides quick access to Vancouver’s hot spots -- Canada Place, Stanley Park and Gastown
  • The hotel’s lobby and skywalk walls feature rotating art focusing on European and North American emerging artists

80%
Enjoyed This
(15 Member Ratings)
"The hotel is new. The official opening will occur in approx. 45 days"
Anthony
Jan 07, 2019
Victoria, BC, Canada

Map & Directions

This hotel is 35 minutes by car from Vancouver International Airport and has easy access to a SkyTrain station.

Rooms & Rates

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Overview

The Old Stock Exchange Building first opened in 1929 and is listed on the Vancouver Heritage Register for “its contribution to the development of downtown Vancouver, its architectural expression, the role of its prominent designers and its representation of the business community in the city.” Adjacent to the Vancouver waterfront, the hotel is within easy access of the financial and luxury shopping districts.

The new EXchange Hotel has retained the exterior of the old building, including notable features from its days as a traditional trading floor. The best of the old structure has been combined with sustainability, energy conservation and modern efficiencies.

Every room in the hotel features luxury amenities, personal Crave tablets and products from L’Occitane. The Executive Dividend floor provides added privacy with a keyed-off floor, complimentary snacks, beverages and a small lounge.

Amenities

General

  • Infant cots / cribs
  • Newspaper / magazines
  • Pet-friendly
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour security
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Off-street parking (fees apply)
  • Parking (fees apply)
  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible path of travel
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.
Minimum age required to check in: 19.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Extra beds are not available.
Crib/Pack 'n Play available upon request, free of charge, for children 3 and under.
Extra guest charges will apply as follows:
C$30 plus tax per night for older children and adults.

Pets: Pets are allowed on request, and will be charged $25 CAD (subject to tax) per pet, per night. Charges will be added to your bill at the hotel.

Fees: Valet service fee: C$48 plus tax per day.

Includes in and out privileges.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

80%
Enjoyed This
(15 Member Ratings)
Ratings & reviews reflect verified member feedback for EXchange Hotel Vancouver over the past 15 months.
4.0 Ambiance
4.7 Location
4.2 Rooms
4.7 Quality of Service
3.8 Value for the Money
Show Reviews
Enjoyed Most
The hotel is new. The official opening will occur in approx. 45 days
Other Comments
The hotel is to be commended for their attempt to rely on technology, ie; no “paper”. While this is a challenge in many areas, it is gratfying to witness the effort/goal
Anthony Jan 07, 2019 Victoria, BC, Canada
Enjoyed Most
Everything is new . . . official opening comes in approx. 45 days
Other Comments
Hotel is at the high end of the market. Their attempt to rely on technology is commendable, albeit a challenge
Anthony Jan 07, 2019 Victoria, BC, Canada
Enjoyed Most
Beautiful room and excellent customer service
Angela Dec 24, 2018 Seattle, WA, USA
Enjoyed Most
The room and the location
Other Comments
The Exchange is brand new and we had an enjoyable 2 night stay. Being new the hotel has some hiccups. The restaurant and bar were not open. The heating/cooling system is the latest and greatest but is totally different from any other hotel system. It would have been helpful if the front desk staff took some time to explain how to adjust the temperature. Overall we enjoyed our stay and would return.
Dan Dec 16, 2018 Whistler, BC, Canada
Enjoyed Most
Clean bathroom heated floor and big shower L’Occitane products
Other Comments
Great valet service
Denise Dec 09, 2018 Edmonds, WA, USA
Enjoyed Most
The staff were all super friendly and helpful
Douglas Dec 01, 2018 Parksville, BC, Canada
Enjoyed Most
The staff was great. The location is great. The hotel is new. probably too new. The Hotel is not complete, restaurant is not open, etc.
Other Comments
Travelzoo disappointed me. I had thought I was booking the room in a promotion that offered me Amex Credit. However the link within Travelzoo pushed me to a different promotion, and for the same room rate I did not get the Credit. I am disappointed with Travelzoo, not the hotel.
Kevin Nov 25, 2018 Chilliwack, BC, Canada
Enjoyed Most
It was new and fresh. The tile and fixtures in the bathroom are gorgeous. We loved that it was an environmentally friendly hotel. It is close to transit (skytrain, seabus, busses), shopping, museums etc. The bed and pillows were very comfortable. It was nice to have a stocked minibar though we did not take advantage of it this trip.
Other Comments
The room was unfinished. The vent has not yet been installed in the bathroom. One must contact the front desk to raise or lower the temperature in the room. Clearly, at some point in time this will be corrected. For us in this trip, it was inconvenient and uncomfortable; too cold, then too hot, a steamy room after a shower, and lingering odour after the facilities were used. There is only one hook in the bathroom. There was to hang a second towel or wet face cloths or shower bag. The coffee machine is a lovely thought but did not have directions and was not entirely intuitive. Milk provided for coffee but no cream. No waste basket near the  « kitchenette » station. Therefore it was awkward to carry waste into bathroom to dispose. The breakfast was served in the lobby hallway and was underwhelming (yogurt, tea, drip coffee and danish). There was a very fancy espresso maker, but again, no instructions on how to run it. Plenty of servers but no staff available to run it. They claimed to have Netflix but what they really had was a channel where you could connect if you already had your own Netflix account. We do have our own account but it would be disappointing for someone if they did not. There were many cutting edge items and systems but they did not enhance the stay. The feel of the hotel and the room is very industrial. It did not feel warm or welcomng to me - though I admit that is my personal aesthetic and not everyone will agree.
Ellen Nov 13, 2018 Ladysmith, BC, Canada
Enjoyed Most
Excellent staff!!
Lucille Nov 11, 2018 Calgary, AB, Canada
Enjoyed Most
Staff
Other Comments
New and no amenities. No parking on site except valet $48
Susan Nov 05, 2018 West Kelowna, BC, Canada

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