The Castle Inn Hotel, Keswick, By BW Signature Collection
15010091
BassenthwaiteKeswickCA12 4RGUnited Kingdom
The property is on the northern edge of the Lake District National Park, a haven that offers walks, quaint tea rooms and picture-perfect landscapes
Keswick
The Castle Inn Hotel, Keswick, By BW Signature Collection
The Castle Inn Hotel, Keswick, By BW Signature Collection is a former coaching inn near the small village of Bassenthwaite in Cumbria. It is in the north of the Lake District National Park -- designated a UNESCO World Heritage Site in 2017 -- and has views over Bassenthwaite Lake and Skiddaw mountain.
Keswick, a town "encircled by cloud-capped fells and nestled alongside the idyllic, island-studded lake of Derwentwater" (Lonely Planet), is less than 10 minutes' drive from the hotel. Wordsworth House and Garden, the childhood home of William Wordsworth in the market town of Cockermouth, is also less than 10 minutes' drive away.
"With vast stretches of open water, forests and lush green scenery, the Lake District is one of Britain's favourite tourist spots", says the Daily Mail. Check out our list of 101 Things to do in the Lake Districtfor further inspiration.
Leisure facilities include a heated indoor pool, a fitness room, a sauna and a games room with Wii Sports and table tennis. There is also a 9-hole putting green, a croquet lawn and a grass tennis court (weather permitting; supplements apply).
The hotel has two restaurants; the fine-dining Ritsons Restaurant and the cosy Tavern Bar, which serves pub classics and Cumbrian real ales. You can also have drinks in the garden in fine weather.
Executive Rooms are more spacious than Standard Rooms. Wi-Fi is free and dogs are allowed in select rooms (please see Policies for more information).
Amenities
General
Infant cots / cribs
Bar
Newspaper / magazines
Games room
Gym / fitness center
Indoor pool
Restaurant
Sauna / Steam Room
Tennis courts
Pet-friendly
100% smoke-free
No elevator / lift
Services
24-hour front desk
24-hour room service
Express check-in / checkout
Laundry / dry cleaning
Safe in reception
Room amenities
Central heating
Coffee / tea-making facilities
Iron and ironing board
Safe
Sitting area
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Bathroom
Hair-dryer
Luxury toiletries
Bathtub (in some rooms)
Parking
Complimentary parking
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible restaurant
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Policies
Check-in: Standard Time is 2pm. Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: Extra bedding not available for older children and adults. Please use the Special Request field to confirm the age of the third guest. Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices. Extra guest charges will apply as follows: £5 per stay for children 2 and under. £15 per stay for children 3 to 11. Breakfast is included.
Extra guest allowed in the Executive Room only.
Pets: 2 Executive Rooms only allow pets, on request, and will be charged at £10 per night. Please contact the hotel before booking to avoid disappointment.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(150 Member Ratings)
Ratings & reviews reflect verified member feedback for Best Western Plus Castle Inn Hotel over the past 15 months.
All the staff were friendly. Good pool / spa facilities.
Other Comments
Let down hugely by the catering. The breakfast was fine but the dinner offering has considerable room for improvement.
DavidMay 31, 2019Darwen, United Kingdom
Enjoyed Most
The meals were excellent.
ArthurMay 30, 2019New Milton, United Kingdom
Other Comments
Service in restauran.long waiting time between courses and
Service in restaurant for evening meal. Long wait between courses and not very well presented. Starter not as described. Coffee was cold.
ChristineMay 29, 2019Elland, United Kingdom
Enjoyed Most
Location Food excellent
Other Comments
All the staff were very pleasant and everywhere was spotlessly clean had a great break would recommend this hotel
christineMay 25, 2019York, United Kingdom
Enjoyed Most
The hotel was clean and easy to get to, much larger than expected. The food was wonderful and even though there were a few problems in the restaurant on the first evening the staff went out of their way to ease a difficult situation.
Other Comments
Lovely location, stunning views, great food, pleasant staff, overall a wonderful stay.
Mrs P MMay 21, 2019Preston, United Kingdom
Enjoyed Most
We had a fantastic 3 course meal in the Castle Tavern. Staff were great. Twin room very comfortable. The deal we got through Travel Zoo made our stay very very enjoyable.
Other Comments
The hotel is approx 6-7 miles drive from Keswick town centre. Beautiful scenery for walking. Large car park.
We did not have any fridge in the room or air conditioning A fan was provided. This was not a problem for us in this visit.
Hotel was very quiet and lovely gardens to chill out in. Thanks to all the staff,reception, bar and housekeeping for your kindness during our visit.
WendyMay 18, 2019Bolton, United Kingdom
Enjoyed Most
The room comfy/clean and grounds lovely
Other Comments
The room was comfy and clean and the grounds lovely.The food was poor to/very average.There was no organisation in the dining room some diners being left for a good hour before being served ordered food. We kept having to prompt staff so we weren't also left . At breakfast I asked for a vegan breakfast and was served mushrooms, tomatoes ,vegan sausage and a fried egg.No hash brown or beans ?.The dairy free spread was a concoction put together by the staff ,I have a photo of congealed fat of some description with dairy free milk poured into it.
Surely due to the high profile deaths from allergic reactions in the press lately , food allergens should be a health & safety issue.
Roy EarlamMay 14, 2019Fleetwood, United Kingdom
Enjoyed Most
Food was excellent but not fully aware of gluten free foods and cross contamination.
Other Comments
The hotel is in need of repair and decoration. It is very tired in appearance and is in need of redecoration and new upholstery and furniture.
SusanMay 13, 2019Darlington, United Kingdom
Enjoyed Most
Good food and friendly staff
PhilMay 12, 2019Bolton, United Kingdom
Enjoyed Most
The prices in the bar were average, the reception staff member 3pm on Friday 10th was very professional and friendly. The grounds were perfectly kept and tidy. The views were amazing.
Other Comments
Rooms were dated not as shown on travel zoo, the pictures of the food on travel zoo showed to be fine dining not pub grub. The bed creaked at slightest movement and hotel was further out than expected.
paulMay 12, 2019Barrow-in-Furness, United Kingdom
Enjoyed Most
Friendliness of all staff, breakfasts were very good.
ChristineMay 10, 2019BuryBury, United Kingdom
Enjoyed Most
Friendly staff and a very good hotel worth the money
Other Comments
Good amenities. Good size pool. Unfortunately Jacuzzi not working when we were there
JoannaMay 09, 2019Pulborough, United Kingdom
Enjoyed Most
The staff and food
gailMar 06, 2019Manchester, United Kingdom
Enjoyed Most
Evening meal was really lovely as was the breakfast. High quality
Other Comments
Staff in the tavern bar were particularly friendly. Great service !
VirginiaMar 04, 2019Wallsend, United Kingdom
Enjoyed Most
Room was good apart from the bath needs replacing because of a chip out the enamel and strangely the wc cistern fills with hot water. Facilities were good especially the gym and the pool.
Other Comments
Food in the evening was pretty basic pub grub and over facing but the breakfasts were good. The Staff were really nice. pleasant and helpful.
DavidMay 09, 2019Holmfirth, United Kingdom
Other Comments
Friendly staff.and conviently situated to the lakes.
MargaretApr 27, 2019Musselburgh, United Kingdom
Enjoyed Most
The evening meal was very good.
LynApr 18, 2019Driffield, United Kingdom
Enjoyed Most
Excellent food and great leisure facilities
Other Comments
Staff were friendly and helpful.
ElizabethApr 17, 2019Beverley, United Kingdom
Enjoyed Most
The food was delicious and you could pick anything off the menu. The Tavern was lovely with a beautiful fire and the service was excellent.
Other Comments
Nothing was too much trouble, we can't fault the rooms, staff or food but the soa could do with a little updating.
Mrs S LApr 16, 2019Bolton, United Kingdom
Enjoyed Most
Room but we upgraded to a suite
Other Comments
Good staff
carolineApr 13, 2019York, United Kingdom
Enjoyed Most
Value for money. Pleasant staff
Other Comments
Sauna and steam room poor. Jacuzzi removed. Food Okay. Tremendous value deal
jimApr 13, 2019Newcastle upon Tyne, United Kingdom
Enjoyed Most
relaxing and friendliness of staff
Other Comments
lovely for a relaxing time away from work and home
JillApr 10, 2019Castleford, United Kingdom
Other Comments
Food was really disappointing
PaulApr 09, 2019Lancashire, United Kingdom
Enjoyed Most
The friendly staff, the clean spacious room, the heated pool
Other Comments
This is an excellent good value hotel. The staff are friendly, the room was clean and spacious, the pool was lovely and the tavern bar had a lovely ambience with good food. We will definitely recommend it and return.
AngelaApr 04, 2019Morecambe, United Kingdom
Enjoyed Most
Good quality accommodation, in a nice location
Other Comments
The catering arrangements were totally unsatisfactory for this hotel. We would not eat in the Tavern ever again. Very limited menu, some of which wasn’t available and generally a poor standard.
KenApr 02, 2019Ellesmere Port, United Kingdom
Other Comments
The pillows are to soft
ShirleyMar 22, 2019Poulton-le-Fylde, United Kingdom
Enjoyed Most
Nice clean well maintained rooms.Good good only downside not big range of beers.
RobertMar 20, 2019Formby, United Kingdom
Other Comments
Needs modernising.pub I expected to have more caracter.food average
MarkMar 17, 2019Cheadle, United Kingdom
Enjoyed Most
The food was good, easy check in & out, great leisure facilities
Other Comments
Great value for money, will definately return soon
MarkMar 16, 2019Houghton le Spring, United Kingdom
Enjoyed Most
the food was lovely and the breakfast
Other Comments
we paid extra for a better room it was not worth it at all
JamesMar 12, 2019Maryport, United Kingdom
Enjoyed Most
Room was clean and comfortable. Good food and friendly staff. Nice bonus to have a pool and steam rooms.
Other Comments
There was not enough staff serving at Dinner and Breakfast. Hence the service was slow. I think they had a staff shortage.
KarenMar 11, 2019Clitheroe, United Kingdom
Enjoyed Most
Luxurious experience and great value
Other Comments
Staff wonderful but rushed off their feet, more staff needed.
RichardMar 11, 2019Bolton, United Kingdom
Other Comments
The serving staff were exceptional
DavidMar 11, 2019Livingston, United Kingdom
Enjoyed Most
Rooms were comfortable, but we did upgrade to an executive room, staff were helpful and friendly!
Other Comments
No atmosphere, felt empty and cold !
Mr P GMar 08, 2019Selby, United Kingdom
Enjoyed Most
great location excellent facilities good meals nice room
brendaMar 07, 2019Heanor, United Kingdom
Enjoyed Most
The food, rooms, bar, pool and staff were great.
Other Comments
Stayed in room 67. Noise from other rooms and staircase was a bit annoying later in the evening and early morning risers heading off to work. Would be good to be separated from the corporates.
MartinMar 06, 2019Middlewich, United Kingdom
Enjoyed Most
The spa facilities were good the location for the cost was good
Other Comments
The staff on reception were great and welcoming. Other staff need to either cheer up or get a job where there happy....
RAYMONDMar 04, 2019Newcastle upon Tyne, United Kingdom
Enjoyed Most
The food was very good, with plenty of options. The staff waiting on tables were friendly and attentive.
Other Comments
We paid extra for a room upgrade but our room was nothing like the photos on the website. It was a little 'tired' and perhaps in need of a better clean.
JohnMar 03, 2019Doncaster, United Kingdom
Enjoyed Most
clean, good food,good location,friendly staff
Other Comments
would visit again
WendyMar 01, 2019Warrington, United Kingdom
Enjoyed Most
Evening 3 course meal was well presented and tasted great
Other Comments
Spa needs some TLC
JaniceFeb 27, 2019Halifax, United Kingdom
Enjoyed Most
We stayed for just two nights, but would have gladly stayed for longer.
It is a really nice hotel with great amenities and the staff were exemplary.
The food and the cooking was superb. Normally I have reservations (forgive the pun) about eating in hotel chains, but having eaten there on the first night, it was so good that we decided to eat there again. We were not disappointed and the choices at breakfast and the cooking was of a similar high standard.
I would highly recomend both the hotel and the staff.
TrevorFeb 26, 2019Melton Mowbray, United Kingdom
Enjoyed Most
The fiid was excellent
JohnFeb 26, 2019Billingham, United Kingdom
Other Comments
Bad small throughout hotel. Very dated carpets, furnishings, lack of atmosphere, too far from other pubs and town centre
LynFeb 25, 2019Gateshead, United Kingdom
Enjoyed Most
Peaceful
Other Comments
To remote no shop or bars nearby nothing to do in hotel of an evening .
ShirleyFeb 24, 2019Liverpool, United Kingdom
Enjoyed Most
The food and leisure facilities.
Other Comments
The hotel lacks atmosphere. It is very poorly furnished in the public areas. The bar has only 8 chairs and a couple of tall tables so doesn't feel comfortable. The seating areas near the restaurant are too far away from the bar to take drinks to and are again very sparse. Breakfast was taken in the main restaurant which has limited outside views and although there is a nice conservatory this is only used to house the buffet table. The restaurant is quite dark having little natural light. Breakfast service was slow, we were told that this was due to everyone coming down at the same time however it was still as slow on the second morning when there were fewer people taking breakfast. The same can be said about the evening meals, in fact we were waiting over 30 minutes between the starters and main courses. When the food arrived the quality was good.
We complained about the cleaning of the room we were in.There was a used towel on the floor behind the door on arrival, no soap and on the second day the toilet wasn't cleaned. The bathroom appeared to have been recently updated however there was black mould on the sealant in the shower. Not really the kind of service you expect from a so called 4 star hotel.
We enjoyed our stay as the weather was exceptionally kind but would hesitate to return again.
ALANFeb 24, 2019WIGAN, United Kingdom
Enjoyed Most
Leisure facilities, space, comfort
Other Comments
This is obviously a great wedding venue, but to have all those facilities,in agreat location for an overnight stay was brilliant
AnnFeb 23, 2019shipley, United Kingdom
Enjoyed Most
The staff were excellent
Other Comments
It was pleasant and we enjoyed having a swim before getting showered and changed ready for our evening meal in the bar.The food was good as was the choices
KevinFeb 22, 2019Morecambe, United Kingdom
Enjoyed Most
Relaxed and pleasant atmosphere. Good service.
Other Comments
Very relaxed and welcoming. Great value for money.
StephenFeb 16, 2019Lancaster, United Kingdom
Enjoyed Most
Breakfast was excellent
Other Comments
Dinner on first night was not good and service slow but overall enjoyed the visit
RichardFeb 15, 2019Burntisland, United Kingdom
Enjoyed Most
Pool, sauna, steam room & the food
Other Comments
Beautiful place will definitely be coming back
MichelleFeb 10, 2019Carlisle, United Kingdom
Enjoyed Most
Relaxing
TrevorOct 26, 2018Newport Pagnell, United Kingdom
Enjoyed Most
Lovely location. Easily accessible to Bassenthwaite lake which was just over a mile's walk away. Excellent bus route (bus stop right outside the hotel) to Keswick and Cockermouth
Other Comments
The standard room was lovely but not cleaned to the standard that we are used to ie dust on all the sides and in cupboards
BeverleyAug 11, 2018Stoke-on-Trent, United Kingdom
Enjoyed Most
location just right nice hotel good food
Other Comments
waiter in the food pub very nice went above the call of duty
stephenAug 09, 2018Runcorn, United Kingdom
Enjoyed Most
Views
MichaelAug 06, 2018Barrow-in-FurnessBarrow-in-Furness, United Kingdom
Enjoyed Most
Sraff were really helpful.
Other Comments
The whole experience was really nice. Would definitely recommend
CaroleAug 06, 2018Sunderland, United Kingdom
Enjoyed Most
As walkers there were walks from the door so didn't need to use car
Other Comments
Although the room had obviously been upgraded recently, the poor careworn condition of the bedding and pillows left a lot to be desired
MichaelAug 02, 2018Warrington, United Kingdom
Enjoyed Most
Spa facilities were good and service from Fiona on reception absolutely perfect.
MandyAug 01, 2018South Shields, United Kingdom
Enjoyed Most
Friendly staff good food , good leisure facilities
Other Comments
Nice hotel Abit out in the sticks but nice scenery
PaulineJul 31, 2018Oldham, United Kingdom
Enjoyed Most
Lovely gardens and leisure facilities
JohnJul 21, 2018Lancaster, United Kingdom
Enjoyed Most
Courteous, helpful staff, food
Other Comments
Very friendly, comfortable, clean, spacious
AlisonJul 14, 2018Harrogate, United Kingdom
Enjoyed Most
Great
Other Comments
Lovely room. Great staff. Excellent breakfast.
Jul 13, 2018Blackburn, United Kingdom
Enjoyed Most
Scenery
Other Comments
Lovely garden
MrJul 10, 2018Peterborough, United Kingdom
Other Comments
We think it needs a little TLC refurbishment. Also more staff to wait on especially at breakfast. Tom was very helpful but needs more staff.
WendyJul 02, 2018Ellesmere Port, United Kingdom
Enjoyed Most
Nice gardens and excellent bathroom
Other Comments
Pub food was poor and white wine warm. Breakfast expensive at £16 compared to Premier Inn all you can eat at £9.50
BarryJul 02, 2018Stockport, United Kingdom
Enjoyed Most
comfortable room and friendly, helpful staff.
Other Comments
The local cask "blonde' beer was excellent.
ArthurJun 29, 2018Lymm, United Kingdom
Enjoyed Most
The staff were friendly and helpful. The food was good. Plenty of space inside and outside.
Other Comments
Room a bit disappointing; only that it could have been cleaned better; there was some broken glass on the floor and metal paper clip and a bit dusty. Bathroom very clean so that was good.
MRS PAULINEJun 29, 2018Stokesley, United Kingdom
Enjoyed Most
The food was good quality and plenty of it. Breakfast was of a good standard
Other Comments
the room allocated to us was on the first floor up a flight of very,very creaky stairs , the room was above the conservatory and had sun blazing in all afternoon, the only ventilation was a very small window at the top of one side of the pane, hence the room was stifling , too hot to sleep in. first night went to sleep at 5.30 am . reception had no other rooms available and provided 2 desk top fans which were very noisy. the public rooms were plagued by flies including restaurants and bar . not enough staff for the level of customers. The hotel is situated a good 20 mins north of Keswick by car !!
KathleenJun 29, 2018Lytham St. Annes, United Kingdom
Enjoyed Most
Excellent executive bedroom
RonJun 21, 2018Shrewsbury, United Kingdom
Enjoyed Most
Friendly and helpful staff.
Other Comments
Plenty of free parking. Easy check in. Very nice swimming pool, steam room and sauna (pity the jacuzzi was not in use during our visit) Quiet in bedroom. Overall very good.
JOHNJun 14, 2018PRESTON, United Kingdom
Enjoyed Most
Very nice gardens and a good breakfast.
Other Comments
Quite a large hotel with a number of function rooms and very little atmosphere.
YVONNEJun 08, 2018HALIFAX, United Kingdom
Enjoyed Most
Good food, friendly , polite staff, good location.
TonyMay 31, 2018Carnforth, United Kingdom
Enjoyed Most
Very good comfortable room, meals good, friendly staff, nice pool and good base for Lake District hillwalking.
