Shap Wells Hotel

Amy Lindsay
Deal Expert

Why We Love This Hotel

  • Shap Wells Hotel is in a secluded valley surrounded by fells
  • The property is on the eastern border of the Lake District National Park and is five minutes' drive from the Yorkshire Dales National Park
  • Popular Lake District towns Troutbeck, Bowness-on-Windermere and Ambleside are within 45 minutes' drive

Enjoyed This
"Polite staff, good food and a well-stocked bar, sorted"
Feb 14, 2020 - Nottingham, United Kingdom
See All 25 Member Ratings

Rooms & Rates

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According to The AA Hotel Guide 2018, Shap Wells Hotel "occupies a wonderful secluded position amid trees and waterfalls" in the Cumbrian countryside. Visitors have been coming to the area since the 1800s, when they used to take in the fresh air and bathe in the well waters for their health. Today, the hotel is surrounded by peaceful countryside crossed by bridleways, and woodland that's home to red deer and a colony of red squirrels.

Lowther Castle and Gardens is 20 minutes' drive away. This ruined country house was designed by Robert Smirke, the architect of the British Museum, and has gardens that The Daily Telegraph describes as "glorious". Alternatively, indulge in mint cake in Kendal, which is a 25-minute drive away, or head to Grasmere, which is around 50 minutes' drive away and is popular for its gingerbread and gift shops. The village is renowned for its connections with William Wordsworth; we recommend visiting the poet's former home, Dove Cottage, and the Wordsworth Museum next door. National Trust property Hill Top, the former home of Beatrix Potter, is an hour's drive.

The Birkbeck Restaurant serves à la carte and set-menu dining options, and carvery lunches are served every Wednesday and Sunday from 12pm-2.30pm. The Art Deco Riverside Lounge and Bar boasts views of the beck and the surrounding fells. You can also unwind in the Salterwath and Fell Bar lounges, or in the hotel foyer, which has a roaring log fire.

There is a games room with a full-size snooker table, a pool table, and table tennis and darts equipment. You can also use the small gym. Wi-Fi is free. Pets can stay in selected rooms for £10 per night (please enquire on booking). 



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • 100% smoke-free


  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathtub
  • Hair-dryer


  • Complimentary parking


  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Wheelchair accessible


Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Extra guest charges will apply as follows:
Crib/Pack 'n Play available upon request, free of charge, for children 2 and under.
Extra bed available upon request, for children 3 to 15: £7 per night.
Extra bedding not available for older children and adults.
Breakfast is included.
Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(25 Member Ratings)
Ratings & reviews reflect verified member feedback for Skyland Hotels Ltd (t/a Shap Wells Hotel) over the past 15 months.
3.8 Ambiance
4.2 Location
3.6 Rooms
4.3 Quality of Service
4.7 Value for the Money
Show Reviews
Enjoyed Most
Polite staff, good food and a well-stocked bar, sorted
paul Feb 14, 2020 Nottingham, United Kingdom
Enjoyed Most
We cut our stay short due to the impending storm. Room was slightly on small side. We were kept awake by a couple chatting in the room above until after 1am in the morning. Apart from that, staff were exceptionally helpful and food very good and reasonably priced. Certainly good value, used by many hillwalkers beautiful scenery, lovely situation, quite remote.
Wilma Feb 10, 2020 Dunfermline, United Kingdom
Enjoyed Most
/we enjoyed our stay staff friendly, just internet connection in bedroom non existent, but fine in rest of hotel Lovely breakfast and immaculately clean bedroom
Janet Feb 09, 2020 Wigton, United Kingdom
Enjoyed Most
Very pleased
Other Comments
There was not a menu for breakfast
Karen Feb 01, 2020 Bolton, United Kingdom
Enjoyed Most
Other Comments
The walks were good red squirrels robins nice scenery.
Raymond Jan 29, 2020 Crewe, United Kingdom
Enjoyed Most
Martin Jan 29, 2020 Rotherham, United Kingdom
Enjoyed Most
The shower door was not attached to the runners & fell on me when I tried to close it. So we were unable to use the shower. We told exception & waited 30mins, but no one came so we had to use the shower with the heavy glass four being precariously balanced!
Other Comments
The restaurant was closed and the bar was not serving food due to there being a special function that night. So we had to no choice but to go out into the town 3miles away to the only pub that was open & serving food
Joanne Jan 27, 2020 West Yorkshire, United Kingdom
Enjoyed Most
On the night we stayed, there was a party night, so the restaurant was closed. Only informed us when we had checked in. Had to drive back out into Shap and could only find 1 pub that was serving food.
Other Comments
The hotel board at the end of the road is broken/ damaged, so you can miss the turning.
Karen Jan 27, 2020 Chorley, United Kingdom
Enjoyed Most
Lovely family room and attentive staff. Nice food and excellent breakfast.
Other Comments
Only issue was noise coming from heating ventilator on roof right outside our window (Room 110).
Andrew Dec 10, 2018 Manchester, United Kingdom
Enjoyed Most
Location and breakfast.
Other Comments
The corridor door outside our room number 101 was very noisy. Some form of buffer seals are suggested to be installed in order to reduce the banging when doors close.
keith Dec 05, 2018 Hull, United Kingdom

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