Shap Wells Hotel

Amy Lindsay
Deal Expert

Why We Love It

  • The hotel is set in a secluded valley surrounded by fells
  • It's on the eastern border of the Lake District National Park and is five minutes' drive from the Yorkshire Dales National Park
  • The popular Lake District towns of Troutbeck, Bowness-on-Windermere and Ambleside are within 45 minutes' drive

Enjoyed This
(62 Member Ratings)
"I enjoyed the location and food"
Jan 05, 2018
North Shields, United Kingdom

Map & Directions

The hotel is a 10-minute drive from Junction 38 of the M6. Penrith railway station is around 20 minutes' drive away. Parking is free.

Rooms & Rates

Check Rates


According to The AA Hotel Guide 2017, "this hotel occupies a wonderful secluded position amid trees and waterfalls" in the Cumbrian countryside. Visitors have been coming to the Shap Wells region since the 1800s, when they used to take in the fresh air and bathe in the well waters for their health. Today, this hotel is surrounded by peaceful countryside crossed by bridleways, and woodland that's home to red deer and a colony of red squirrels.

You will be staying 20 minutes' drive from Lowther Castle and Gardens. This ruined country house was designed by Robert Smirke, the architect of the British Museum. The Daily Telegraph describes its restored gardens as "glorious". Alternatively, indulge in mint cake at Kendal, which is a 25-minute drive away, or head to Grasmere village -- popular for its gingerbread and gift shops, and home to Dove Cottage and the Wordsworth Museum -- which is around 50 minutes' drive away. National Trust property Hill Top -- the former home of Beatrix Potter -- is an hour's drive.

The Birkbeck Restaurant serves à la carte and set-menu dining options, and carvery lunches are served every Wednesday and Sunday from 12:15-2pm. The art deco Riverside Lounge and Bar boasts views of the beck and the surrounding fells. You can also unwind in the Salterwath and Fell Bar lounges, or in the hotel foyer with its roaring log fire.

There is a games room with a full-size snooker table, table tennis, a pool table and darts equipment. You can also use the small gym. Wi-Fi is free.



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • 100% smoke-free


  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathtub
  • Hair-dryer


  • Complimentary parking


  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 11am.

Children and additional guests: Breakfast for children is:included.

Extra guest charges will apply as follows: £7 per night for children aged 3 to 15. Infant's cot/crib are available, free of charge, for children aged 2 and under. Extra beds are not available for older children and adults. Extra beds are on request and must be requested upon booking. Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices..

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(62 Member Ratings)
Ratings & reviews reflect verified member feedback for Skyland Hotels Ltd (t/a Shap Wells Hotel) over the past 15 months.
4.1 Ambiance
4.2 Location
3.8 Rooms
4.4 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
I enjoyed the location and food
Other Comments
It would have been polite to have been informed that a function was being held on the first night of my stay and the only food available would be a carvery available. No good if you are vegetarian!
Steven Jan 05, 2018 North Shields, United Kingdom
Enjoyed Most
It was lovely and warm with a very nice room, The staff were friendly and helpful
Other Comments
On our second day they were obviously short of staff in the evening and we had to wait a long time for our food. This also occurred on the following breakfast. The staff did their best, but were overstretched. I wanted to write unsure for whether I would recommend this hotel or go back, but this is not an option
Susan Jan 05, 2018 Altrincham, United Kingdom
Enjoyed Most
The old fashioned atmosphere and grounds
Other Comments
A relaxing break, would return
Janine Jan 05, 2018 Sedgefield, United Kingdom
Other Comments
Need to improve the quality of the food and have warm plates at breakfast.
janet Dec 31, 2017 Shipley, United Kingdom
Enjoyed Most
Hotel was isolated so no passing traffic. Quiet inside hotel, lots of seating to relax in3 different areas.
Other Comments
Was some staffing problems so there was no bar meals on 2nd night only the more expensive resteraunt menu. This also impacted on the breakfast the following morning where breakfast was running late and fewer choices. We also got snowed in and was surprised that there was no snow plough to clear it away so it took several hours til road was clear enough to make an attempt to leave. As I booked this in October and was told that full payment had been taken imagine my surprise when I was told at checkout that no payment had been taken so I had to pay for everything then !!!
Fiona Dec 30, 2017 WhitehavenWhitehaven, United Kingdom
Enjoyed Most
The cheap price from travelzoo
Other Comments
Checking in was ridiculous room wasn’t ready was told to wait in bar no complimentary refreshments was offered had to buy own. There were also a few others in same predicament. The reception didn’t even come and tell us rooms were ready nearly an hour later hotel cold no heating on. Room small breakfast not that great but was only 79 for 2 nights so other than the poor check in was an ok stay
Colin Dec 30, 2017 Bradford, United Kingdom
Enjoyed Most
Very friendly helpful staff, especially the manager.
Other Comments
It's not an easy place to get out of if it snows!, It's not an easy place to get out of if it snows!!
Jenny Dec 30, 2017 Harrogate, United Kingdom
Enjoyed Most
Quiet hotel with walks within the hotel grounds
Other Comments
Bar meals were good & included fresh vegetables if requested
Audrey Dec 23, 2017 Newport Shropshire, United Kingdom
Other Comments
Lovely quiet location. Loved seeing the red squirrels.
Liz Dec 20, 2017 Rotherham, United Kingdom
Enjoyed Most
Warm room and lovely breakfast.Brilliant location for access to lakes. Friendly staff and guests.
Mrs C Dec 09, 2017 Darwen, United Kingdom

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