Shap Wells Hotel

Amy Lindsay
Deal Expert

Why We Love This Hotel

  • The hotel is in a secluded valley surrounded by fells
  • It's on the eastern border of the Lake District National Park and is five minutes' drive from the Yorkshire Dales National Park
  • The popular Lake District towns of Troutbeck, Bowness-on-Windermere and Ambleside are within 45 minutes' drive

"Lovely family room and attentive staff. Nice food and excellent breakfast."
Dec 10, 2018 - Manchester, United Kingdom
See All 135 Member Ratings

Rooms & Rates

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According to The AA Hotel Guide 2018, "this hotel occupies a wonderful secluded position amid trees and waterfalls" in the Cumbrian countryside. Visitors have been coming to the area since the 1800s, when they used to take in the fresh air and bathe in the well waters for their health. Today, this hotel is surrounded by peaceful countryside crossed by bridleways, and woodland that's home to red deer and a colony of red squirrels.

The hotel is 20 minutes' drive from Lowther Castle and Gardens. This ruined country house was designed by Robert Smirke, the architect of the British Museum and has gardens that The Daily Telegraph describes as "glorious". Alternatively, indulge in mint cake at Kendal, which is a 25-minute drive away, or head to Grasmere, which is around 50 minutes' drive away and is popular for its gingerbread and gift shops. The village is renowned for its connections with William Wordsworth; we recommend visiting the poet's forme home, Dove Cottage, and the Wordsworth Museum next door. National Trust property Hill Top, the former home of Beatrix Potter, is an hour's drive.

The Birkbeck Restaurant serves à la carte and set-menu dining options, and carvery lunches are served every Wednesday and Sunday from 12:15-2pm. The Art Deco Riverside Lounge and Bar boasts views of the beck and the surrounding fells. You can also unwind in the Salterwath and Fell Bar lounges, or in the hotel foyer with its roaring log fire.

There is a games room with a full-size snooker table, a pool table, and table tennis and darts equipment. You can also use the small gym. Wi-Fi is free.



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • 100% smoke-free


  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathtub
  • Hair-dryer


  • Complimentary parking


  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 11am.

Children and additional guests: Breakfast for children is included

Extra guest charges will apply as follows: £7 per night for children aged 3 to 15. Infant's cot/crib are available, free of charge, for children aged 2 and under. Extra beds are not available for older children and adults. Extra beds are on request and must be requested upon booking.
Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices..

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(135 Member Ratings)
Ratings & reviews reflect verified member feedback for Skyland Hotels Ltd (t/a Shap Wells Hotel) over the past 15 months.
3.7 Ambiance
4.1 Location
3.8 Rooms
4.2 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
Lovely family room and attentive staff. Nice food and excellent breakfast.
Other Comments
Only issue was noise coming from heating ventilator on roof right outside our window (Room 110).
Andrew Dec 10, 2018 Manchester, United Kingdom
Enjoyed Most
Location and breakfast.
Other Comments
The corridor door outside our room number 101 was very noisy. Some form of buffer seals are suggested to be installed in order to reduce the banging when doors close.
keith Dec 05, 2018 Hull, United Kingdom
Enjoyed Most
Importantly it was dog friendly. It was ideally placed for visiting the Lake District.
Other Comments
Don’t expect luxury, but the room was comfortable and the staff were helpful, friendly and made us feel very welcome. Hotel is very isolated, in picturesque countryside and provides plenty of options for walking. Highly recommended if your dog travels with you.
Keith Nov 29, 2018 Barton-upon-Humber, United Kingdom
Enjoyed Most
The price was excellent
John Nov 27, 2018 York, United Kingdom
Enjoyed Most
The bar staff were friendly and happy to make cocktails for me. The young man on Reception was very helpful and friendly.
Other Comments
The room was musty and cold and the shower was pokey and small.
Karen Nov 27, 2018 Aylesbury, United Kingdom
Enjoyed Most
This was a handy place to go walking to Shap Bothy
Other Comments
Unfortunately our room(38) had black mould right across the ceiling and the bathroom was not very big. Our friends were next door and had a very nice room
RICHARD Nov 27, 2018 York, United Kingdom
Enjoyed Most
Fantastic value for money, we paid £89 for two nights B&B for two people.
Other Comments
Would not pay the standard rate.
Mary Nov 27, 2018 Poulton-le-Fylde, United Kingdom
Enjoyed Most
Excellent rooms, well heated and clean we were well looked after.
Barry Nov 23, 2018 Warrington, United Kingdom
Enjoyed Most
On the plus side, the 2 course evening meal in the restaurant was excellent.
Other Comments
The whole hotel was very jaded, room 17, the bedroom windows, curtains, and bathroom where coated in mould, there were layers of dust everywhere, the kettle didn't work, pretty shoddy overall. I know we got this on a special promotion via Travelzoo, but how are they going to attract customers back if this is an example of the service they provide.
Stephen Nov 19, 2018 Chester, United Kingdom
Enjoyed Most
Peaceful location
Clive Nov 18, 2018 Lytham Saint Annes, United Kingdom

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