Shap Wells Hotel

Amy Lindsay
Deal Expert

Why We Love It

  • The hotel is in a secluded valley surrounded by fells
  • It's on the eastern border of the Lake District National Park and is five minutes' drive from the Yorkshire Dales National Park
  • The popular Lake District towns of Troutbeck, Bowness-on-Windermere and Ambleside are within 45 minutes' drive

Enjoyed This
(398 Member Ratings)
"Great situation & lovely comfortable room"
Aug 06, 2018
Warrington, United Kingdom

Map & Directions

The hotel is a 10-minute drive from Junction 39 of the M6. Penrith railway station is around 20 minutes' drive away. Parking is free.

Rooms & Rates

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According to The AA Hotel Guide 2018, "this hotel occupies a wonderful secluded position amid trees and waterfalls" in the Cumbrian countryside. Visitors have been coming to the area since the 1800s, when they used to take in the fresh air and bathe in the well waters for their health. Today, this hotel is surrounded by peaceful countryside crossed by bridleways, and woodland that's home to red deer and a colony of red squirrels.

The hotel is 20 minutes' drive from Lowther Castle and Gardens. This ruined country house was designed by Robert Smirke, the architect of the British Museum and has gardens that The Daily Telegraph describes as "glorious". Alternatively, indulge in mint cake at Kendal, which is a 25-minute drive away, or head to Grasmere, which is around 50 minutes' drive away and is popular for its gingerbread and gift shops. The village is renowned for its connections with William Wordsworth; we recommend visiting the poet's forme home, Dove Cottage, and the Wordsworth Museum next door. National Trust property Hill Top, the former home of Beatrix Potter, is an hour's drive.

The Birkbeck Restaurant serves à la carte and set-menu dining options, and carvery lunches are served every Wednesday and Sunday from 12:15-2pm. The Art Deco Riverside Lounge and Bar boasts views of the beck and the surrounding fells. You can also unwind in the Salterwath and Fell Bar lounges, or in the hotel foyer with its roaring log fire.

There is a games room with a full-size snooker table, a pool table, and table tennis and darts equipment. You can also use the small gym. Wi-Fi is free.



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • 100% smoke-free


  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathtub
  • Hair-dryer


  • Complimentary parking


  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 11am.

Children and additional guests: Breakfast for children is included

Extra guest charges will apply as follows: £7 per night for children aged 3 to 15. Infant's cot/crib are available, free of charge, for children aged 2 and under. Extra beds are not available for older children and adults. Extra beds are on request and must be requested upon booking. Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices..

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-12 midnight ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(398 Member Ratings)
Ratings & reviews reflect verified member feedback for Skyland Hotels Ltd (t/a Shap Wells Hotel) over the past 15 months.
3.7 Ambiance
4.0 Location
3.6 Rooms
4.0 Quality of Service
4.4 Value for the Money
Show Reviews
Other Comments
Very old Worley everything creaks with age. Good food. Bathrooms leave a lot to be desired. However in spite of the cold weather an enjoyable stay.
Gerald Aug 12, 2018 Saint Leonards-on-sea, United Kingdom
Enjoyed Most
Great situation & lovely comfortable room
Other Comments
The only negative things were the cold breakfast & the sight of the washing up sink next to the bar
Susan Aug 06, 2018 Warrington, United Kingdom
Enjoyed Most
The location is remote to say the least. You definitely need transport, as it is about a mile from the road. However, it is in a great setting if you want to get away from it all, even though it is only 10 mins from the M6.
Other Comments
The hotel has obviously been recently refurbished to a high standard, and is considerably larger then we expected, given its location. It does have a large hotel feel to it. The staff were friendly and very helpful, and made us feel welcome. We were put into an annex (The Bath House) which is across the car park, and has a distinctly grubby feel to it, although the room was clean and warm, with all of the usual facilities. We felt a bit like the poor relatives compared with the main building. If you are going insist on a room in the main building. The breakfast is buffet style, which is good from a choice point of view, but suffered the problems of all hotels doing mass catering breakfasts (bacon was a bit dry, egg yolks had gone solid, etc.) Having said that, we enjoyed our stay and would not deter anyone from booking to stay there.
James Aug 05, 2018 Northampton, United Kingdom
Enjoyed Most
Cleanliness. Nice food. Pleasant surroundings.
Berenice Aug 02, 2018 Newton-le-Willows, United Kingdom
Enjoyed Most
The setting and peacefulness even though a large hotel and very busy this time of year. Enjoyed the entertainment on some nights in the bar. Very pleasant staff everywhere.
Other Comments
Lovely walk to see the Red Squirrels if you are lucky.
Carolyn Aug 01, 2018 BirminghamBirmingham, United Kingdom
Enjoyed Most
The scenery
Other Comments
Lovely location but quite isolated .red squirrels are protected here and easily seen Good base for touring the Lakes
Anne Aug 01, 2018 Oldham, United Kingdom
Enjoyed Most
Remote location
Other Comments
Food was appalling, cold, processed, not good
GAVIN Aug 01, 2018 Walton-on-Thames, United Kingdom
Enjoyed Most
Other Comments
Require entertainment in the evenings
Margaret Jul 30, 2018 Kilwinning, United Kingdom
Other Comments
Food was not as good as the last time we ate there service was not good waitress drop hubby's tea all over table apologised but never asked if he wanted it changing
Lee Jul 30, 2018 Morecambemorecambe, United Kingdom
Enjoyed Most
Other Comments
Penny Jul 30, 2018 Newcastle upon Tyne, United Kingdom

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