New Orleans

Mercantile Hotel

Karl Klockars
Deal Expert

Why We Love It

  • All rooms are suites with separate living areas and bedrooms
  • The hotel sits in a central location a five-minute walk to the New Orleans Convention Center and a 15-minute walk to the historic French Quarter
  • Complimentary Wi-Fi for all guests

86%
Enjoyed This
(14 Member Ratings)
"The hotel is beautiful and the rooms are very spacious with fantastically comfortable beds. Also, the staff were all incredibly kind and accommodating."
Kiara
Mar 01, 2018
Forest, VA, USA

Map & Directions

The hotel is about 15 miles from Louis Armstrong New Orleans International Airport. Cab fare is about $35 one way. Should you decide to drive, valet parking is an additional $42 per day.

Rooms & Rates

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Overview

Built as a sugar refinery in the 1800s, this building has been restored to a boutique property with 90 rooms. Inside each spacious suite you'll find the original exposed brick walls contrasted with modern furniture and decor, as well as luxurious Aveda bath products and top-notch bedding to ensure you feel pampered during your stay. Each room also comes with complimentary coffee and tea supplies, as well as a microwave and refrigerator. Visit during the first Saturday of the each month and check out the area's monthly Art Walk, when sales tax is waived on all original works of art sold in the Art District.

Amenities

General

  • Bar
  • 100% smoke-free

Services

  • 24-hour front desk
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Iron and ironing board
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas

Bathroom

  • Bathrobes
  • Separate shower
  • Bathtub (in some rooms)
  • Bathtub or shower

Parking

  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 3pm.

Minimum age required to check-in: 21.

Checkout: Standard Time is 11am.

Children and additional guests: Cribs and extra beds are not available.

Pets: Only service animals allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee (with in/out privileges) of $42.00 (subject to tax), per day applies and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-12 midnight ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

86%
Enjoyed This
(14 Member Ratings)
Ratings & reviews reflect verified member feedback for The Mercantile Hotel over the past 15 months.
4.1 Ambiance
4.3 Location
4.0 Rooms
4.3 Quality of Service
4.1 Value for the Money
Show Reviews
Enjoyed Most
The hotel is beautiful and the rooms are very spacious with fantastically comfortable beds. Also, the staff were all incredibly kind and accommodating.
Other Comments
The only negative (and the reason for the 4 star for rooms) was that the windows in our room all directly faced a brick wall just a few feet away. This not only provided a 0% view of the city, it very much obstructed most of the natural light.
Kiara Mar 01, 2018 Forest, VA, USA
Enjoyed Most
Perfect location for really short walk to Convention Center and Hilton Riverside.
Other Comments
Suite room is spacious and accommodating: coffee maker, microwave and fridge sure did make my stay much easier. Love the brick walls- really nice ambience.
jan Feb 25, 2018 Austin, TX, USA
Enjoyed Most
Having a suite for such a great price close to the French Quarter.
Other Comments
The staff were very kind and friendly. One day the cleaning crew failed to freshen our rooms, but once we let the staff know, they were quick to bring us fresh towels. We chose to use the valet service instead of trying to find a parking place. It was worth the well worth the cost, and the valet were quick to bring our vehicle whenever we needed it.
Marilyn Dec 06, 2017 Round Rock, TX, USA
Other Comments
Awaken after midnight due to some malfunction. Fire Department arrived. Something going on on the 8th floor. Asked for compensation and received $38.70. Could definitely have been cleaner. Felt like the staff was not entirely honest. Called later to talk to a manager and they gave me Valerie, who said she was the general manager.
Charles Feb 01, 2018 Noblesville, IN, USA
Other Comments
Would definitely recommend asking for a higher floor where the windows are not blocked by exterior wall
Neeraj Jan 02, 2018 Oakton, VA, USA
Enjoyed Most
Perfect location
Other Comments
Front desk staff was exceptional and very helpful
Deborah Dec 27, 2017 Boca RatoN, FL, USA
Other Comments
It was advertised as a new hotel, but it was actually only a name change from a previous Embassy Suite hotel.
Roger Dec 06, 2017 Pinellas Park, FL, USA
Other Comments
Bed skirts need to be invested in for the rooms. It was odd to see the box spring with all the tags and labels on it. Housekeeping was a little early for NOLA standards but was very nice. The room keys were also an issue. in 2 nights I had to have mine reprogrammed 3 times. The staff was super nice and very accommodating. Valet was a bit pricey, and there was a parking deck next door. When we asked about deck parking during check in they just laughed at us. Wish they would have been more honest and we could have saved $60
Catherine Dec 04, 2017 Savannah, GA, USA
Enjoyed Most
It was my first time staying "Out" of the Quarter and "IN" the warehouse district. It opened up a whole new part of the city to me. Great hidden restaurants and art galleries were everywhere.
Other Comments
Love boutique hotel!!
Craig Dec 05, 2017 San Antonio, TX, USA

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