Fylde Borough
The Chadwick Hotel
Why We Love It
- This traditional seafront hotel overlooks the Ribble Estuary
- It’s a 10-minute walk from St Anne's Pier and a 20-minute drive from Blackpool
- There is an indoor pool, plus a restaurant serving seasonal specialities
Enjoyed This
(230 Member Ratings)
(230 Member Ratings)
"The staff on the desk and Paula in the restaurant."
Mike
Feb 18, 2018
Bolton, United Kingdom
Map & Directions
The hotel is about a 25-minute drive from the M55. St Anne's-on-the-Sea railway is 15 minutes' walk from the hotel, while Blackpool Airport is 10 minutes' drive away. Parking is free in the hotel's car park and on the nearby streets.
Overview
The Chadwick Hotel is a family-run property with Ribble Estuary views in the refined seaside resort of Lytham St Annes.
Set on the town's waterfront promenade, the hotel is a short stroll from the sandy beach and 10-minute walk along the coast from 19th-century St Anne's Pier, which is packed with amusements.
Royal Lytham & St Annes Golf Club, which has hosted The Open 11 times, is 15 minutes' walk away, while the centre of Lytham, known for its posh cafes, bars and eateries, is around 20 minutes' walk from the hotel. Fairhaven Lake, which offers motorboat, canoe and rowing boat hire, is the same distance away. The buzzing town of Blackpool, known for its Pleasure Beach, Tower and illuminated displays, takes around 20 minutes to reach by car.
The hotel has a bar offering light bites and drinks, where floor-to-ceiling windows overlook the sea, and a restaurant serving British and international dishes, along with seafood specialities. There is also an indoor pool and a Jacuzzi.
Guestrooms have free Wi-Fi and tea- and coffee-making facilities. Room service is available 24 hours a day.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Gym / fitness center
- Hot Tub / Jacuzzi
- Indoor pool
- Restaurant
- Sauna / Steam Room
- Nightlife / entertainment
- No pets allowed
- 100% smoke-free
Services
- 24-hour front desk
- 24-hour room service
- 24-hour security
- Laundry / dry cleaning
- Room service (limited hours)
- Safe in reception
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Jacuzzi in some rooms
- Sitting area
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Hair-dryer
- Bathtub (in some rooms)
- Bathtub or shower
Parking
- Complimentary parking
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Policies
Check-in: Standard Time is 2pm.
Checkout: Standard Time is 11am.
Children and additional guests: Infant's cot/crib are available, free of charge, for children aged 2 and under.
Pets: No pets allowed.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Have a Question? Contact Travelzoo.
- 1-877-966-0000 U.S. and Canada (toll-free)
- +44 (0) 20 3564 9000 U.K. and Europe
Customer Service available Mon-Sun, 9am-9pm ET
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(230 Member Ratings)
(230 Member Ratings)
Ratings & reviews reflect verified member feedback for AHY Hotels Ltd trading as The Chadwick Hotel over the past 15 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for AHY Hotels Ltd trading as The Chadwick Hotel over the past 15 months.
3.7
Ambiance
4.3
Location
3.3
Rooms
4.4
Quality of Service
4.4
Value for the Money
Enjoyed Most
Friendly atmosphere
Other Comments
Decor a bit dated but don't let it put you off. Everything else more than makes up for it, good family, elderly friendly hotel.
Gary
Jun 04, 2018
Leeds, United Kingdom
Enjoyed Most
The staff on the desk and Paula in the restaurant.
Other Comments
The hotel is very tired,needs a major overhaul worn carpets,cracked tiles in the bathroom,broken toilet seat,missing grouting,damaged side tables,a broken window which needed packing with toilet paper and overpainted bannister rails BUT THE STAFF AND THE CLEANLINESS OF THE BEDDING AND TOWELS PLUS AN EXCELLENT SINGER ON FRIDAY NIGHT AND THE USE OF THE POOL,JACUZZI AND SAUNA AND ESPECIALLY A FANTASTIC BAR MEAL ALL MADE OUR VISIT!
Mike
Feb 18, 2018
Bolton, United Kingdom
Enjoyed Most
Seaview rooms. Some friendly staff.
Other Comments
Some of this hotel is in need of refurbishment. Overall we had a pleasant stay.
John
Feb 11, 2018
Bradford, United Kingdom
Enjoyed Most
Food and people we met
Other Comments
The staff were wonderful, especially Paula
LINDA
Feb 12, 2018
Prenton, United Kingdom
Enjoyed Most
reception staff very nice
Other Comments
threadbare carpets, no atmosphere as there were only about 6 people in the hotel. bar area was very cold. We waited a while for service in the bar, and decided to take drinks to our room as the bar area was too cold to sit in. Dinner ok not brilliant, breakfast better but no breakfast menu, just asked if we wanted full breakfast!!
ANNE
Feb 07, 2018
Rochdale, United Kingdom
Other Comments
Rooms need an update
Wayne
Feb 07, 2018
Leigh, United Kingdom
Enjoyed Most
Value for money
Other Comments
Let down
Not able to use leisure facilities. No large towel's. If they had sent out emails, we could have brought our own.
John
Feb 05, 2018
Manchester, United Kingdom
Enjoyed Most
food, pool and spa
Other Comments
rooms quite tired. Lights not working in room, reported several times but not dealt with
j
Feb 05, 2018
Accrington, United Kingdom
Enjoyed Most
Location
Other Comments
Lovely hotel, but really needs renovations doing behind the scenes stairs and corridors in dreadful state of repair.
Rooms clean and space but also need renovating.
Evening meal standard has dropped now only offering boarding house fare certainly not 3* hotel choices. Breakfast was lovely though.
carol
Jan 29, 2018
Manchester, United Kingdom
Enjoyed Most
Has the weather was shocking we thoroughly enjoyed use of the gym, pool, sauna and steam room
Debra
Jan 29, 2018
Manchester, United Kingdom
Enjoyed Most
Very helpful and friendly staff. Every room, hallway, corridor and stairway we entered was spotless.
Other Comments
Good value but only at deal prices. The things that let the hotel down were mainly just cosmetic details. Every member of staff we met were great and everywhere we went was spotless.
Ian
Jan 28, 2018
Bolton Lancs, United Kingdom
Enjoyed Most
Central location, leisure facilities, food good, generally good value for money.
Pauline
Jan 29, 2018
Rossendale, United Kingdom
Enjoyed Most
The bedding was clean. The breakfast on the Sunday was good because you could chose what items you wanted. But on the Monday this was served as a standard with set items ie on sausage, one slice of bacon etc. Despite the hotel being tired and needing some modernisation the location was perfect opp the south shore and ten mins walk to the shopping square. Would revisit St Annes but would not stay at this accommodation again.
Other Comments
The not so positive was that the room was very dated, the evening meals was of a very poor quality which seemed to be reheated as opposed cooked to order. There was no choice to purchase other items from the choice menu. The dinning area very dated with no choice where you sat.
Gaynor
Feb 06, 2018
manchester, United Kingdom
Enjoyed Most
The situation and the very good food
Other Comments
Breakfast was exceptional. Although the hotel is quite old it has been brought up to date very well
Christine
Feb 06, 2018
Sale, United Kingdom
Enjoyed Most
location
Other Comments
staff very pleasant
Kenneth
Jan 17, 2018
Mold, United Kingdom
Enjoyed Most
The food
Other Comments
Very clean hotel but the bedrooms are in desperate need or updating.
Shirley
Jan 23, 2018
Bradford, United Kingdom
Enjoyed Most
View of sea
Karen
Jan 11, 2018
Barnsley, United Kingdom
Enjoyed Most
the swimming pool and gym were excellent. Would return if rooms updated
Other Comments
Staff friendly evening meal a disappointment. The hotel has a great location but is in need of refurbishment.
catherine
Jan 18, 2018
Ellesmere Port, United Kingdom
Enjoyed Most
Very friendly and helpful staff. Nice but small pool.
Other Comments
Just what is expected of an older UK seaside hotel. Great efforts have obviously been made to keep the public areas smart and up to date but the bedrooms are somewhat old fashioned. Ours was spotlessly claean so no complaints there however it's time for a new matress. On the travelzoo deal we had we've no complaints as it was value for money and a nice two night break.
Stephen
Dec 16, 2017
Leeds, United Kingdom
Enjoyed Most
Location, Food ( dinners and breakfasts ) leisure facilities, staff.
Excellent on site and off site free parking.
Also I must mention the cost which was excellent.
Other Comments
Overall the Chadwick provided a clean well run hotel with staff who go the extra mile.
The hotel is quite dated and some of the rooms do not have the best of views but this adds to the nice feeling the hotel presents.
JAMES
Jan 16, 2018
Leyland, United Kingdom
Enjoyed Most
Friendly staff ‘ food
Paul
Dec 14, 2017
Heywoodrochdale, United Kingdom
Enjoyed Most
The staff were friendly, polite and informative, especially the guy who greeted us when we arrived and seemed to be on duty a lot. He was always happy and very friendly, a genuinely good guy. The other staff were also very pleasant. 5* rating for service and attitude.
Other Comments
The Spa facilities were very good, the bar and general seating area were very pleasant. The hotel layout seemed very odd, the lift was small and difficult to access with two suitcases. Our room was an odd shape with a very large bath! We thought that, in this day-and-age where most people take showers, a shower with a drop-down seat would have been much better. This would have given more room in the bathroom area. The rooms definately need upgrading, as probably does the whole place. Double glazing is needed in the bathroom, as this was very cold, the cracked lino didn't help either. The stair carpet is very warn and needs replacing.
Lyn
Jan 11, 2018
York, United Kingdom
Enjoyed Most
Lovely pool, bar and lounge area
Other Comments
Rooms are a little dated but this does not spoil anything, nice friendly seaside hotel would definitele return
Lorna
Jan 15, 2018
Silloth, United Kingdom
Enjoyed Most
Breakfast
Other Comments
Good location and there is a Carvery across the road next to the sea which is great value for money.
Sheila
Jan 15, 2018
Barnoldswick, United Kingdom
Other Comments
The room was in need of painting...bed uncomfortable...tv had most freeview channels not working
adrian
Jan 15, 2018
Wigan, United Kingdom
Enjoyed Most
n/a
Other Comments
The food. [Sunday evening meal had overtones of leftover lunch]
poached eggs served swimming in water, second day undercooked
len
Dec 20, 2017
cheshire, United Kingdom
Enjoyed Most
Food
Other Comments
Rooms are a bit dated but clean
adrian
Dec 11, 2017
Wakefield, United Kingdom
Enjoyed Most
Good food,nice room with a sea view,will return sometime in the future.
william
Jan 16, 2018
Manchester, United Kingdom
Enjoyed Most
The view from our room
Other Comments
There were two menus on view. The Sunday lunch and the evening dinner and they were identical with the exception of the price.
We ate in the evening and our meal was included in the price of our stay.
The roasted potatoes were almost black, not hot and soft. The broccoli was tasteless, watery and breaking up. Sweetcorn was served as the second vegetable.
My pork was presentable but not very tasty and not hot.
We ordered the fruit crumble for pudding which was just soggy.
Kathryn
Jan 17, 2018
Huddersfieldd, United Kingdom
Enjoyed Most
Location and calmness of the place
Alec
Dec 21, 2017
Ulverston, United Kingdom
Enjoyed Most
The excellent food at every meal. Good location for nice walks. Fairly close to main shopping area.
Other Comments
Parts of the hotel are looking a bit tired and worn but nothing serious. We both loved our stay here. The staff were all very friendly and helpful.
ivan
Nov 18, 2017
carnforth, United Kingdom
Enjoyed Most
Meeting friends there. Also evening entertainment!
Food good.
Other Comments
Hotel is trying hard to attract new customers- it is very tired and needs a lot of money spending on it to update facilities- but it was a great break.
Marion
Nov 17, 2017
Accrington, United Kingdom
Enjoyed Most
We stayed to celebrate a family occasion, loved the hotel even though it needed a little attention. The staff were excellent and a very good breakfast.
Other Comments
Great leisure facilities, great bar. Great location.
John
Nov 20, 2017
Manchester, United Kingdom
Enjoyed Most
Very friendly service and comfy bed. Great pool, and great location.
John
Nov 20, 2017
Manchester, United Kingdom
Enjoyed Most
Value for the deal
Other Comments
Quite dated and tired as per the rooms also, cold (need the heating turning up), breakfast restricted and rationed. Dinner was nothing to write home about. Staff friendly, smallest lift in the world...two slim people only...no chance for larger people! Not walking distance into st Anne’s or Lytham ...taxi needed. We only stayed because of a special deal which balanced it out...otherwise I wouldn’t choose to stay and pay regular price.
Steve
Nov 27, 2017
Warrington, United Kingdom
Enjoyed Most
As we have been before we knew what the hotel and staff were like, each time has been enjoyable
Other Comments
Food choice really good
Alan
Nov 25, 2017
Stockport, United Kingdom
Enjoyed Most
The travelzoo deal was excellent value for money
STEPHEN
Nov 20, 2017
BRADFORD, United Kingdom
Enjoyed Most
food was good rooms where clean
Other Comments
All Good
Michael
Nov 21, 2017
Liverpool, United Kingdom
Enjoyed Most
The relaxing bar area.
Other Comments
The Jacuzzi in the room was a nice, unexpected bonus.
Trevor
Nov 27, 2017
Manchester, United Kingdom
Enjoyed Most
Great value for what we payed great staff.
Other Comments
Great breakfast, only down side the vegetables was green beans and red cabbage nor the best.
francis
Dec 05, 2017
Burnley, United Kingdom
Enjoyed Most
A good rest
Other Comments
Staff most helpful
Bernard
Nov 22, 2017
Macclesfield, United Kingdom
Enjoyed Most
good location - great staff and service
frederick coaley
Nov 24, 2017
Macclesfield, United Kingdom
Enjoyed Most
Breakfast.
Other Comments
The overall stay was OK but the room we had was rather tired and could do with a refurb. Also there was extractor fans close to our room which interfered with our sleep...not good.
JULIE
Dec 04, 2017
Chorley, United Kingdom
Enjoyed Most
Lovely warm room. Food was good quality. Service was very good.
Dawn
Dec 11, 2017
Bingley, United Kingdom
Enjoyed Most
Excellent food, friendly efficient staff, seafront location.
Garry
Nov 27, 2017
Tividale, United Kingdom
Enjoyed Most
Friendly staff and good service
Other Comments
Staff are excellent
Deborah
Nov 27, 2017
Ormskirk, United Kingdom
Enjoyed Most
The cleanliness and the service
Other Comments
Very convenient to everything
Eveline
Nov 21, 2017
Sheffield, United Kingdom
Enjoyed Most
Great service by all the staff I met and really tasty food
Laura
Nov 20, 2017
Cardiff, United Kingdom
Enjoyed Most
The lovly time we had and people we met all enjoyable
Brenda
Dec 08, 2017
Crewe, United Kingdom
Enjoyed Most
We both enjoyed the pool sauna and the steam room.
Other Comments
Found the breakfast just ok nothing out the ordinary.Gala dinner very nice.
jennifer
Nov 28, 2017
Denbigh, United Kingdom
Enjoyed Most
The breakfast and evening meal.
Other Comments
Entrance , bar and dining area were lovely and well kept, the room was dated but clean and tidy. Staff very pleasant.
Jean
Nov 29, 2017
Wigan, United Kingdom
Enjoyed Most
pool
Other Comments
friendly staff especially thebarmanager
Kath
Dec 05, 2017
Manchester, United Kingdom
Enjoyed Most
The hotel was very nicely decorated for Christmas and it had a welcoming feeling when we entered. The food was first class and plentiful. Overall we had a wonderful weekend
Other Comments
Some parts of the hotel were in need of updating and/or decorating. The handrail up the stairs was in bad need of cleaning and painting. The rooms are adequate and clean although a little dated.
Lynda
Nov 21, 2017
Manchester, United Kingdom
Enjoyed Most
Ace spa facilities
sally
Nov 20, 2017
Todmorden, United Kingdom
Enjoyed Most
The foyer
Other Comments
The rooms were very tired in need of decoration, breakfast was cold not cooked and limited, only served on small plates not enough for my partner who is over 6 foot and needs a good hearty breakfast.
Nicholas
Nov 27, 2017
Derbyshire, United Kingdom
Enjoyed Most
The pool and spa was nice to use.
Staff were helpful and friendly.
Other Comments
Leaking roof in a few places in main areas. Walls in bedrooms paint off walls.
Having to pay extra for chips at evening meal and steak £5 extra.
margaret
Nov 27, 2017
Deeside, United Kingdom
Enjoyed Most
Clean friendly
Other Comments
It was all right clean friendly food.good
Nov 28, 2017
Falkirk, United Kingdom
Enjoyed Most
Location and friendly staff
Other Comments
Rooms a little tired but lovely clean bedding and t towels, plentiful hot water.
Kath
Nov 18, 2017
Stockport, United Kingdom
Enjoyed Most
Hotel was lovely, staff were very friendly.
Other Comments
Great value for money. Food was excellent
Joanne
Nov 27, 2017
Liverpool, United Kingdom
Enjoyed Most
Every one of the team were brilliant and couldn't have done more for us. There was none of the stiff formality that is usual in most large hotels, which gave a very warm & relaxed family feel. Very refreshing to see. Especially Paula in the dining room, she was a real character & everyone enjoyed her banter. She knew her audience very well.
Other Comments
The pool & leisure facilities were beautiful & very relaxing though unfortunately the steam room wasn't working, but these things happen & not the hotel fault. The food was really good from breakfast & dinner to the bar menu which was very reasonably priced & plenty of it.
The frontage and reception area was excellent with plenty of areas to relax with a book or meet with friends etc & overlooked the sea.
Going beyond up to the rooms etc was very different, the whole place desperately needs updating, even just a coat of paint would help, but everywhere was clean & tidy & didn't bother us. The rooms were cleaned & tidied everyday to a high standard. Overall we really enjoyed our stay & would not hesitate to book again. So in summary the tiredness of the hotel was more than made up for with the staff.
Carol
Dec 10, 2017
Colne, United Kingdom
Enjoyed Most
The swimming pool.
Linda
Nov 20, 2017
Burnley, United Kingdom
Enjoyed Most
The food was excellent. Staff very welcoming and attentive.
Other Comments
We were in the old part of the hotel, room 6 floor 2, room needs updating., stair carpets to room are threadbare, stair Bannister needs painting! The room itself was very clean and tidy, just needs a good coat of paint.
Andrew
Dec 11, 2017
Stoke-on-Trent, United Kingdom
Enjoyed Most
The meals were so tasty,well cooked and presented.Good choice and portions.Served hot and enjoyable
Other Comments
The value of Travelzoo purchase was amazing. Good entertainer on the Friday night.
Plenty of different spaces to relax and excellent sea views. We didn’t,want to leave,and look forward to a return visit.We say sincere thanks for our stay.
Maureen
Nov 05, 2017
Morecambe. Lancashire, United Kingdom
Enjoyed Most
The charm of a family run hotel rather than an impersonal hotel chain.
Other Comments
The staff were cheerful and polite, I absolutely loved it even if we weren't the usual age demographic.
Janet
Nov 06, 2017
Darwen, United Kingdom
Enjoyed Most
Food Cleanliness of the Hotel
Other Comments
Bar prices were very reasonable and all the staff were courteous, helpful and friendly.
Charles
Oct 21, 2017
Southport, United Kingdom
Enjoyed Most
after dinner you had to help yourself to tea/coffee from the flasks I asked the manager if we could have decaf coffee, he went and fetched us a tray with a pot of decaf coffee , hot milk pots etc, very kind and thoughtful. Alovely position overlooking the sea front
Other Comments
although we had a good sized room, the window was small and the room gloomy, it was on the 2nd floor up 3 flights of stairs and a further 5 wonky stairs, you had to keep turning from left to right , through fire doors ets and it was easy to get lost as the room numbers on each flight didn't follow on. our room was 21 and there was 19 and 20 opposite were 6, 7 and 8 and round the corner was 90 something. the lift was very small and not suitable for people in wheelchairs as barely a person could fit in, the carpets on corridors were becoming threadbare. we asked for help to get our tv on and reception said someone would help but no help came. Breakfast was ok if you can eat a full english - i am unable to due to dietary requirements , so there was only cereal and toast , the fruit was all served peeled and cut rather than a selection of freshfruit as well, yoghurt was only available one morning . the tea and coffee were served on a table using vacuum flasks from which to fill a small cup, as there was along walk between tables this was usually half in the saucer and gone cold it would be nice to have a pot of tea or coffee brought to the table. I have strict dietary requirements and the only item they offered me for dessert was a bowl of mandarin oranges, not worth the cost of a dessert!
Ruth
Nov 04, 2017
Worksop, United Kingdom
Enjoyed Most
Dinner and breakfasts acceptable (but staff miserable).
I have photos to back up state of room.
Other Comments
No paper in Gents toilet. Room dated. Towel heater connection dangerous. Shaver light not working. Damp stains on ceiling. Wall clock broken. Brick wall outlook.
Arthur
Oct 25, 2017
Barnsley, United Kingdom
Other Comments
Thank you for accommodating the children too, although this arrangement was made independently of Travel Zoo. The whole family had a great time.
Gill
Nov 10, 2017
wigan, United Kingdom
Enjoyed Most
Great service by the staff.
Other Comments
Thoroughly enjoyed our visit to The Chadwick Hotel. Slight negative only was the car parking space. However, parked on the promenade without any problems.
Angela
Oct 20, 2017
Stamford, United Kingdom
Enjoyed Most
location(its right across from the beach) and the food was outstanding
Other Comments
all the staff, from the cleaners to the management are very polite and helpful
glyn
Oct 20, 2017
oldham, United Kingdom
Enjoyed Most
We received a very warm welcome. Our room was large ,clean ,warm and comfortable.We enjoyed every aspect of our stay.
DENIS
Nov 10, 2017
Wigan, United Kingdom
Enjoyed Most
excellent breakfast on offer,also evening meals very good
Other Comments
the staff where so very helpful..................would visit hotel again soon
maureen
Oct 27, 2017
Peterborough, United Kingdom
Enjoyed Most
The friendly helpful staff
Attention to detail and excellent value for money
Other Comments
Good quality food at evening and breakfast meals
Rooms are a bit dated and could do with a freshen up or refurbish
William
Nov 06, 2017
Wallasey, United Kingdom
Enjoyed Most
Good quality food; outstanding value for money.
Alan
Oct 26, 2017
Solihull, United Kingdom
Enjoyed Most
Really good value. Rooms spotless and comfortable, excellent breakfast. Lovely friendly staff.
Other Comments
Lovely hotel, comfortable atmosphere, great value for money
Barbara
Oct 29, 2017
Stockport, United Kingdom
Enjoyed Most
Swimming pool and jacuzzi
Other Comments
Staff very friendly
michael
Nov 06, 2017
Henley-in-Arden, United Kingdom
Other Comments
Would only go back in a different room,as ours was small and tired
Sarah
Oct 25, 2017
Skipton, United Kingdom
Other Comments
Though on Travelzoo deal treated as well as full paying guests
Dorothy
Nov 16, 2017
Leek, United Kingdom
Enjoyed Most
Everybody was very friendly
Other Comments
Staff friendly atmosphere good
Beverley
Nov 10, 2017
Warrington, United Kingdom
Enjoyed Most
This was our second visit this year. Our first was in February. We had a lovely room looking across to the sea but the central heating didn't work. We even bought a key to bleed the radiator ourselves but this didn't have any effect. We reported it and were told it would be seen to we were told the same thing this time. There was a missing bulb in the saving mirror and the bathroom lighting was not adiquate. My husband managed to shave off one of his side burns and looked like somebody out of 'one flew over the cuckoos nest!!' It's a good job I'm a hairdresser. The valance sheet around the bed was ripped. The evening meal was not good. All this said the hotel has great potential and could be really good with just a little care and attention. We would go back again, hopefully next time we might get better weather.
Other Comments
A missing bulb in shaving mirror, central heating that didn't work, ripped bedding. Plastic food.
Janet
Oct 23, 2017
Sale, United Kingdom
Enjoyed Most
Very clean
Other Comments
Helpful friendly staff. May not be to everyone’s taste due to age of building but I loved the quaint and quirky building and it reminded me of Hotels I had worked in and brought back lovely memories of my teenage years. Internet access was very good unlike most of the modern hotels possibly due to less traffic from the older clientelle!
Gail
Oct 22, 2017
Blackburn, United Kingdom
Enjoyed Most
Breakfast and fluffy towels in room
Wendy
Oct 23, 2017
Glossop, United Kingdom
Enjoyed Most
Locally sourced food
June
Oct 28, 2017
Walsall, United Kingdom
Enjoyed Most
The entertainment.
Other Comments
Had no hot water during our stay and the matter was only addressed on the second night when we had no heat either.
Patricia
Nov 10, 2017
Rossendale, United Kingdom
Other Comments
Food average, service chaotic. Breakfast basic.
Philip
Nov 03, 2017
Timperley, United Kingdom
Enjoyed Most
the meals were really good value for money, the pool steam and sauna room was lovely the staff were really friendly and the hotel was very warming and inviting
Other Comments
it is the second time we have been and we will definetely go back again next time we will take the family
susan
Oct 22, 2017
Sheffield, United Kingdom
Enjoyed Most
Excellent Dinner and really good value bar prices.
Other Comments
The staff can not do enough for you!!! We had a couple of issues which were resolved quickly and with a smile
IAN
Nov 06, 2017
Northampton, United Kingdom
Enjoyed Most
Convenient location. Pleasant and comfortable
David
Oct 31, 2017
Great Yarmouth, United Kingdom
Enjoyed Most
Friendly staff
Anthony
Oct 29, 2017
Leeds, United Kingdom
Enjoyed Most
Friendly staff.Good evening meal followed by enjoyable evening entertainment.
Other Comments
Good location.The bar prices were good.
sylvia
Nov 06, 2017
StockportStockport, United Kingdom
Enjoyed Most
The friendly staff and its location.
Other Comments
The rooms could do with a refresh
Steven
Nov 01, 2017
Stoke-on-Trent, United Kingdom
Enjoyed Most
peace & quite
elaine
Oct 28, 2017
Manchester, United Kingdom
Enjoyed Most
Size of room, and entertainment.
Other Comments
The room was a good size , overlooking the front,but very tired looking. The bathroom was clean and fresh but there was nowhere to put toiletries for two adults.
Waiting on staff were not particularly friendly and the food was ok but not a lot of choice and small portions. The starters did not offer much choice as I don't consider SORBET a starter!!! and the desserts were very poor quality.
Happy hour was a good deal and the singer offered quality entertainment. The hotel position was a fair walk from town and the car park was cramped.
It did offer good value for the offer price paid and a cheap autumn getaway.
Dianne
Oct 27, 2017
Tarporley, United Kingdom
Enjoyed Most
Setting
Other Comments
The rooms were very dated, we stayed in room no 19 the floorboards were very creaky, the light bulbs were missing, the heater wasn’t working in the bathroom.
Food for dinner was quite good, although we didn’t like people bringing there dogs into the hotel and having to walk through people smoking outside of the entrance when arriving and leaving the hotel.
Would have liked help with suitcases leading up to our rooms which was very awkward due to narrow staircase and not helpful to older guests.
gary
Nov 13, 2017
blackburn, United Kingdom
Enjoyed Most
Price and location
Paul
Oct 31, 2017
Brampton, United Kingdom
Enjoyed Most
The ambience. The evening entertainment was excellent.
Other Comments
Hotel is a bit tired - carpets in stairways show their age. Our room, right at the back of the hotel, had no view (not one you would want to sit looking at anyway) but, given the amount we paid, we were never likely to have a room with a sea view. Nonetheless, we enjoyed our stay and would return if a similar deal was on offer in the Summer months.
Michael
Nov 16, 2017
Oldham, United Kingdom
Enjoyed Most
Staff friendly and very obliging. Food not bad.
Other Comments
Hotel very tired and dated and needs an urgent makeover.
andrew
Nov 14, 2017
accrington, United Kingdom
Enjoyed Most
Lovely friendly staff calm atmosphere nothing was to much trouble
Other Comments
Singer on Friday night was outstanding lovely sea views from the lounge Windows very old style town but grand looking houses
Margaret
Nov 05, 2017
Leicester, United Kingdom
Enjoyed Most
It was excellent value. We loved the swimming pool. The entertainment was very good as were the meals.
Other Comments
The hotel is a bit shabby but our room was clean and adequate and certainly good value for what we paid.
Shonagh
Nov 16, 2017
Stockport, United Kingdom
Enjoyed Most
Food and entertainment
Other Comments
The staff could not do enough for us. Dining room and lounges where bright and welcoming. All in all a very good break as said by all of us (six) in all. Welldone
Patricia
Nov 16, 2017
Preston, United Kingdom
Enjoyed Most
Good location and value for money
Other Comments
There were a few niggles. The lift was out of order during our stay and the telephone in our bedroom did not work but the staff were friendly and very helpful.
Jennifer
Nov 05, 2017
Stockport, United Kingdom
Enjoyed Most
parking facilities, friendliness of staff. good food. top service. Room not the best but clean & comfortable.
Keith
Nov 13, 2017
Southend-on-Sea, United Kingdom
Enjoyed Most
Very friendly staff. Plus the location.
Other Comments
Would prefer a pot of tea at breakfast time rather than messing about with teabags in a cup and having to carry hot liquids back to table.
Barbara
Oct 23, 2017
Altrincham, United Kingdom
Enjoyed Most
The food. The entertainment. The staff. Everything
Other Comments
Our room was a little tired but very clean and had everything we could want
Lynda
Nov 14, 2017
Bolton, United Kingdom
Enjoyed Most
Everything except the bedroom...dated and dingy but it did not affect a very beautiful break for my wife and I
Peter
Nov 03, 2017
Derby, United Kingdom
Enjoyed Most
The food was very good and the beds were comfy.
Other Comments
Normally with Travelzoo hotels we get shampoo and conditioner in the room, we only had hand wash. But this was soon rectified on asking the maid who provided us with a hair / body wash. Otherwise excellent value for money.
Kathleen
Oct 18, 2017
Darwen, United Kingdom
Other Comments
there was a mix up over the availability of a disabled room when we initially booked to go with friends,and we couldn't book the date we had originally booked with travelzoo.Unfortunately the changed date we were offered meant we had to go on our own and altho'we were compensated with a free meal (only because I asked for it !!) we would have preferred to be with our friends
Glennice
Nov 02, 2017
Brigg, United Kingdom
Other Comments
some bedrooms in need of an update,no soft play area as advertised.
anthony
Oct 31, 2017
Dudley, United Kingdom
Enjoyed Most
The food, staff, location and swimming pool.
Christopher
Nov 14, 2017
Leeds, United Kingdom
Enjoyed Most
Helpful staff, food & entertainment.
Erica
Nov 05, 2017
Preston, United Kingdom
Enjoyed Most
The staff and value for money
Pauline
Oct 28, 2017
Manchester, United Kingdom
Enjoyed Most
Staff (that we talked to) were so helpful and nice especially one girl on Reception who wore a white blouse (sorry she didn't have a name badge on). As it was a very busy weekend, she helped with booking a restaurant for the Saturday evening as lots of places were fully booked.
Other Comments
It might be a good idea to put a notice regarding the use of the air conditioning unit or fan being used over night. We were kept awake most of the night by the droning sound. Apart from that we had a lovely time. The meal on the first night was very nice and the Entertainer was really good with a vast array of Music.
Kay
Nov 06, 2017
Wilmslow, United Kingdom
Enjoyed Most
Staff were fantastic could not do enough for you
Other Comments
Rooms a bit dated but really good value for money. Food really good standard
stephen
Oct 29, 2017
Burnley, United Kingdom
Enjoyed Most
The friendly staff, nothing was too much trouble. The pool facilities
Other Comments
Lovely hotel, helpful staff, clean, great food and I loved the pool facilities
Nov 13, 2017
Newton-Le-Willows, United Kingdom
Enjoyed Most
The food
Other Comments
Some of the staff could have been more friendly and welcoming. Stair carpet threadbare in places. Bar area carpet and some of furniture needs cleaning. Lovely new carpet in dining room. Bedroom carpet needs changing or cleaning - had lots of stains.
Towels and bed linen nice and clean.
June
Oct 26, 2017
Warrington, United Kingdom
Enjoyed Most
ALL OF THE ABOVE
Other Comments
SENT AN E-MAIL DIRECT TO THE HOTEL EXPRESSING OUR THANKS.
Tony
Oct 20, 2017
Liverpool, United Kingdom
Enjoyed Most
The location and staff.
Other Comments
Grubby carpets in corridors and bedroom (room 95)
Anita
Oct 25, 2017
Wetherby, United Kingdom
Enjoyed Most
Staff were most helpful and friendly and bedroom/bedding was clean
Other Comments
Lift out of order, Jacuzzi out of order, room nit ready on arrival, carpets badly in need of a good clean/vacuuming, evening meal unappetising...
Patricia
Oct 26, 2017
Deeside, United Kingdom
Enjoyed Most
The manager couldn’t have been more helpful. Our heating didn’t work but we agreed to have a heater in the room and as a result he gave us evening meal on 2nd night. Very helpful.
Gerard
Oct 25, 2017
Manchester, United Kingdom
Enjoyed Most
value for money
Margaret
Oct 30, 2017
Preston, United Kingdom
Enjoyed Most
The long opening hours of the indoor pool
Irene
Nov 04, 2017
Stockport, United Kingdom
Enjoyed Most
The company of other guests.
Other Comments
Reception staff are excellent but the restaurant staff can be offhand & appear not to want to be there. The bedroom was very dated but clean & comfortable. Public rooms are very good.
Michael
Nov 01, 2017
Preston, United Kingdom
Enjoyed Most
Relaxed atmosphere
Other Comments
If u like an homely hotel perfect and relaxing
Gary
Nov 10, 2017
Leeds, United Kingdom
Enjoyed Most
Everything
Other Comments
Staff are excellent. So friendly
BARRY
Nov 14, 2017
Colne, United Kingdom
Enjoyed Most
Food was good.
Other Comments
Nowhere to hang coats - hooks on room door??
Mr Trevor
Nov 05, 2017
Clitheroe, United Kingdom
Enjoyed Most
Position to Saint Anne's on Sea. it was a flat walk into town in 20 mins. Indoor heated pool was excellent and the Staff were so friendly and really couldn't do enough for guests.
Other Comments
The room we had was a little tired as they say but did not distract from our stay in anyway. The evening meal was advertised as being on the first night, as we stayed for two nights it was offered on either nights the choice was ours what night which really suited our plans.
Dave
Oct 30, 2017
Salford, United Kingdom
Enjoyed Most
staff
Other Comments
short of maintenance eg shower and toilet. Wndow didn't latch close
hotel rather old and a lot of cover up eg a hole in the room floor covered with the carpet. However this didn't stop us enjoying the break. The food was good. the second morning though they ran out of cups, yogurt, breakfast tea bags, spoon, milk. This didn't happen the first morning. The staff were always there to help - this was the best part of our stay.
phyllis
Oct 12, 2017
Preston, United Kingdom
Enjoyed Most
Off peak bargain
Other Comments
Rooms ready for a refurb, but perfectly ok
Pat
Oct 11, 2017
Leek, United Kingdom
Enjoyed Most
Location
Other Comments
Quirky layout. Decor dated but clean.
Kim
Oct 03, 2017
Droylsden, United Kingdom
Enjoyed Most
Vfm
Other Comments
Frendly staff
Daniel
Oct 11, 2017
Liverpool, United Kingdom
Enjoyed Most
It was a lovely hotel, pleasant staff , clean rooms, excellent dining, friendly atmosphere
Other Comments
It is in a very good position for St Annes and lytham right on the seafront
Julie
Oct 06, 2017
Wigan, United Kingdom
Enjoyed Most
the friendly staff, good food nice bar
audrey
Oct 14, 2017
Grimsby, United Kingdom
Enjoyed Most
STAFF VERY GOOD
Other Comments
A LITTLE TIRED
James
Oct 16, 2017
Bolton, United Kingdom
Enjoyed Most
The food was excellent for the price that we paid, and ALL of the staff were very friendly and helpful.
Other Comments
Couldn't fault our two night break as far as value for money was concerned. The bedrooms are a little "tired" but the beds were comfortable and our room was very quiet. Also the room was spotlessly clean.
Michael
Oct 06, 2017
Macclesfield, United Kingdom
Enjoyed Most
SWIMMING POOL
Other Comments
LOVELY HOTEL, GREAT TIME
JADE
Oct 05, 2017
Barnoldswick, United Kingdom
Enjoyed Most
Good food , friendly staff , public areas and views
Other Comments
The rooms and access to them needs a lot of attention . I would go back myself but I couldn’t recommend
Frances
Oct 11, 2017
Manchester, United Kingdom
Other Comments
took the trouble to phone travelzoo to make the booking.as we req 2 twin rooms next door to each other,when we booked in the rooms the rooms were on different floors.after some discussion,my wife moved into a family room and myself into a single, Also the food was poor quality.
george
Oct 16, 2017
Heywood, United Kingdom
Enjoyed Most
Sea view room
Other Comments
We had included the evening meal which was of a very low standard in quality. Mushy soup tasteless slimy turkey rock hard roast potatoes which were inedible and supposedly mandarin Melba. At breakfast only had poached eggs that were very good room was nice got upgraded to a sea view. Receptionist s very helpful. Just falls down on the set meal at night. Had a bar meal which was ok could not believe it was the same chef
gillian
Oct 14, 2017
Darwen, United Kingdom
Enjoyed Most
Location. Warm and friendly
Other Comments
One meal that was not good but when I informed the member of staff when checking out the money was refunded
Jacqueline
Oct 13, 2017
Bradford, United Kingdom
Enjoyed Most
Staff very friendly, good food and reasonable drink prices. The pool was really nice .
Valerie
Oct 14, 2017
Huddersfield, United Kingdom
Enjoyed Most
Friendly Hotel with comfortable lounge area.
Other Comments
Great to have a hotel with a Real ale and Guinness on draft and a choice of Lagers.
Rob
Oct 16, 2017
Blackburn, United Kingdom
Enjoyed Most
The staff were all amazingly helpful and nothing was too much trouble. The rooms were clean and fresh with beautiful fluffy bath towels.
Other Comments
The food was good basic fare but I felt the dinning room was rather too bright more like a canteen. Tone down the lighting and it would make a big difference. Couldn't fault the service and it certainly was good value for money.
Roy
Oct 06, 2017
Manchester, United Kingdom
Enjoyed Most
Helpful and friendly staff, quality service and food in the restaurant.
Patricia
Oct 18, 2017
Rhyl, United Kingdom
Enjoyed Most
Had plenty of drink satchets and milk. Staff very friendly.
Other Comments
Room needed modernising. Kept banging head on lights that were situated just above headboard. Didn't sleep well due to internal door (next to our room) being banged by guests at night. Food menu misleading on first night. Were charged an extra £5 supplement each for steak. We read it to say that if you had pepper sauce, with your steak, then it incurred the £5 charge. We opted to omit the sauce for this reason. Also there was no way the evening meal was worth £19.
Susan
Oct 13, 2017
Preston, United Kingdom
Enjoyed Most
A lovely clean and comfortable hotel, food excellent , staff polite and very helpful
Margaret
Oct 04, 2017
Bury, United Kingdom
Enjoyed Most
Excellent location and plenty of free parking
Other Comments
Very Good Hotel and great value for money. Dinner and Breakfast lovely food. Only negatives were at dinner half of the main course & dessert options were sold out. Bedroom decor very tired and needs updating.
Sue
Oct 16, 2017
Bromsgrove, United Kingdom
Enjoyed Most
Pool
Jon
Oct 16, 2017
Mansfield Woodhouse, United Kingdom
Other Comments
Evening meal was poor not freshly prepared and had obviously been kept warm for a long time on complaining the waitress said she would tell the chef ----- no further action!!
Robert
Oct 08, 2017
Montgomery, United Kingdom
Other Comments
They need to lower the lights in the dining roomissions to create a better atmosphere
paul
Oct 15, 2017
Blackburn, United Kingdom
Other Comments
Very clean. All staff very friendly and helpful.
Geraldine
Oct 14, 2017
Batley, United Kingdom
Other Comments
No lift to first floorbedroom were
Allocated room sixty two first floor no lift had to access by very high stair case no heating used fan heater for warmth basic room but clean break fast was a night mare had to wait for food as it was for ever running out of things all in all it was a disaster',,,
maureen
Oct 14, 2017
Chorley Lancs, United Kingdom
Enjoyed Most
Excellent value!!!! Lovely hotel and very pleasant and helpful staff
Other Comments
This was an amazing offer from Travel Zoo and we would return without any special offers
Dorothy
Oct 16, 2017
Accrington, United Kingdom
Other Comments
Warm welcome. Excellent food great staff.
Nancy A
Oct 15, 2017
Bradford, United Kingdom
Enjoyed Most
Food was good and the communal areas bright and clean. The staff friendly and cheerul
Other Comments
Our room was pretty grim, a step back to the 70s with dated furniture, woodchip wallpaper and a small ensuite with an over bath, antique, leaky, barely adjustable shower. The window looked out straight at a brick wall about 5 ft away.
However it was clean and the bed surprisingly comfortable.
Peter
Oct 16, 2017
Northwich, United Kingdom
Enjoyed Most
Good food excellent value for money!
Peter
Oct 15, 2017
Prestatyn, United Kingdom
Enjoyed Most
The staff very helpful and friendly
Other Comments
The rooms are a little tired and the bathroom we had needs some inprovement
John D Ellis
Oct 04, 2017
Bury, United Kingdom
Enjoyed Most
Excellent sercie
Other Comments
Vey good breakfast and evening meal
Neil
Oct 06, 2017
Stockport, United Kingdom
