Monterey

Portola Hotel & Spa

Member rates available
Carina Stebbins
Deal Expert

Why We Love It

  • Child-friendly property with an outdoor pool and a kids club
  • On-site craft brewery
  • The hotel has the largest day spa in Monterey
  • A five-minute drive to Monterey Bay Aquarium and Cannery Row

92% (329 Member Ratings)

"We have made some new friends at the portola - Andrea in room reservations, Pepe, Linda and Jessica at jacks and we are crazy about Gabby ! Thank you for the great opportunities to use Travelzoo deals - hope there are more to come !! Perfect location and wonderful guest services ( I'd say 75% of the people who work there are really wonderful ) the others need to take notes ❤️Thank you "
doug
Mar 27, 2017
modesto, CA, United States

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Map & Directions

If you can fly into Monterey regional airport, it’s easiest to take a taxi to the hotel. The journey only takes 10 minutes, and renting a car is probably more hassle than it’s worth -- parking is expensive and there are numerous one-way streets in the area. The nearest international airports are San Jose (about 80 minutes away) or San Francisco (just under two hours' drive) and the hotel provides both self-parking and valet parking (extra charge).

Rooms & Rates

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Overview

On the coast among the wineries and beaches of central California lies the recently renovated Portola Hotel & Spa at Monterey Bay. This child-friendly property is also home to the area’s largest day spa and Monterey's original craft brewery.

The hotel is set on a historic plaza and is within walking distance of the vibrant Fisherman’s Wharf and Monterey Bay Aquarium (ask at the hotel about tickets -- they are the same price as when you buy direct, but are valid for two days instead of one). It's also a good location for business travelers (Monterey Conference Center is just next door), and Santa Cruz and Julia Pfeiffer Burns State Park are both about an hour's drive for day trips.

Children are welcomed with warm cookies at check-in and automatic membership into the Portola Pirates kids club for ages 3-12. The first stay at the hotel as a Portola Pirate includes a souvenir Portola Pirate Bag and self-guided treasure hunt map for buried treasure.

The hotel does not have air conditioning, but all nautical-style bedrooms have ceiling fans and large windows or patio doors that open to the sound of the ocean (and the occasional seagull or seal). Most rooms overlook the city or the pool courtyard. Upgrade to a Harbor View Room on the fifth or sixth floor for impressive sea views at night. Wi-Fi is free in the lobby or bar, but available for an extra charge in the guest rooms.

Post renovation the hotel now has three on-site restaurants. There is Jack's Monterey, the hotel's newest restaurant that opened in April 2017 featuring California cultural cuisine, Peter B's Brewpub, a craft brewery, and The Club Room, which offers a European style breakfast buffet daily. 

Note: The adjacent Monterey Conference Center is currently under a $60 million dollar renovation.

From the press:
  • The hotel "welcomes guests with warm cookies at the front desk, which sets the hospitable tone of the property" -- U.S. News
  • Monterey is "a sanctuary of relaxation and recreation" -- Huffington Post

Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Restaurant
  • Pet-friendly
  • Steam Room

Services

  • 24-hour front desk
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station
  • Video games on request

Internet

  • Complimentary Wi-Fi in public areas
  • Internet access (fees apply)
  • Wi-Fi in guest rooms (fees apply)
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes
  • Bathtub
  • Hair-dryer
  • Luxury toiletries

Parking A Parking Fee applies and will be added to your bill:  
Self parking is $20 plus tax, Valet is $23 plus tax, per day. Charges will be added to your bill on checkout.  This rate is subject to change at the discretion of the property.

  • Off-street parking
  • Parking (fees apply)
  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard check-in time: 4pm. No minimum age required to check in. Guests under the age of 18 require parental consent.

Checkout: Standard checkout time: 12pm.

Children and additional guests: Children ages 18 years and under stay free of charge when sharing parents’ room and using existing bedding (on request). Crib available free of charge for babies up to 15lbs (on request).
Extra person charge is $20 + tax per night.
Charges will be added to your bill on checkout.

Pets: Pets are allowed on request (maximum 2 pets per room) and will be charged $50 for the first night, $25 for the 2nd & 3rd nights; pet fee has a $100 cap per stay. Charges will be added to your bill on checkout.

Fees: A County Tourism Assessment Fee of $2.00 will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

92% Positive
(329 Member Reviews)
Ratings & reviews reflect verified member feedback for Portola Hotel & Spa at Monterey Bay (CA) over the past 15 months.
4.1 Ambiance
4.7 Location
4.3 Rooms
4.5 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
Not really. The room was fine/adequate.
Other Comments
Layout if the facilities. Poor elevator to room accesss. Hallways were dirty. Bag of garbage sate out for two days and was never picked up.
David Apr 29, 2017 Galt, AL, United States
Enjoyed Most
We have made some new friends at the portola - Andrea in room reservations, Pepe, Linda and Jessica at jacks and we are crazy about Gabby ! Thank you for the great opportunities to use Travelzoo deals - hope there are more to come !! Perfect location and wonderful guest services ( I'd say 75% of the people who work there are really wonderful ) the others need to take notes ❤️Thank you
Other Comments
Said most everything above
doug Mar 27, 2017 modesto, CA, United States
Enjoyed Most
Clean rooms, nice staff and their on-site restaurant.
Other Comments
This property is under heavy renovation and construction with the new convention center being built next door. This causes some inconvenience with getting in and out of the building and some, not so pretty views of construction. That said, the rooms are comfortable, clean and their restaurant, Jacks, is far above the typical hotel restaurant. The brunch was real nice, especially the omelets.
Lori Mar 27, 2017 Sacramento, CA, United States
Enjoyed Most
The excellent service by all the employees, specifically Abel from Jack's restaurant .
Other Comments
Enjoy the spa very much as well as the gym
guadalupe Mar 27, 2017 san jose, CA, United States
Enjoyed Most
Clean and convenient location.
Other Comments
Good service!
Lien Mar 27, 2017 san lorenzo, CA, United States
Enjoyed Most
Spacious room with comfortable amenities.
Laurie Mar 25, 2017 Hercules, CA, United States
Enjoyed Most
Staff was helpful. Good discount on room and breakfast!! Please make it happen again!
Robert Mar 25, 2017 Shingle Springs, CA, United States
Enjoyed Most
The convenience of being near the wharf and the great service.
Eva Mar 24, 2017 Sacramento, CA, United States
Enjoyed Most
Even with the distractions of the remodel the staff made navigating the hotel comfortable. Still love the cookies.
Other Comments
Check in receptionist was extremely friendly and efficient. Enjoyed working with her.
myron Mar 23, 2017 Manteca, CA, United States
Enjoyed Most
Very relaxing.
craig Mar 22, 2017 san ramon, CA, United States

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Portola Hotel & Spa

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