Phoenix

Pointe Hilton Tapatio Cliffs Resort

Linda Kong
Deal Expert

Why We Love It

  • All-suite resort built into a mountain above Phoenix
  • Water park with eight pools, 138-foot waterslide and waterfall
  • Suites sleep up to six with extras like kitchens and fireplaces
  • Golf, tennis, full-service spa, kids club and hiking trails on site

43%
Enjoyed This
(7 Member Ratings)

Map & Directions

The hotel is 15 miles from Phoenix Sky Harbor International Airport and offers free self-parking for guests.

Rooms & Rates

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Overview

Built into the side of the Tapatio Cliffs, the golden edifice of Pointe Hilton Tapatio Cliffs Resort and its red-tiled roofs seem as if they’ve been carved out of the rock. The all-suite resort is adjacent to the Phoenix Mountain Preserve and overlooks the twinkling lights of Phoenix, presenting guests with breathtaking views of both city and country landscapes.

Renovations completed in October 2016 included a revamping of all guest accommodations. Suites offer the option of one- and two-bedroom units. With one king bed or two double beds in each bedroom and pullout sofas in the living rooms, accommodations can easily sleep a family of six. Upgraded suites add luxuries like fireplaces, his-and-her vanities, dining tables, wet bars and large butler kitchens. All are outfitted in traditional Southwestern decor and include multiple flat-screen televisions.

The hotel’s crowning jewel is the Falls Water Village, a 3 1/2-acre water park with eight pools, terraces, waterfalls, a waterslide over 100 feet tall and a whirlpool tub tucked into a secluded grotto. To escape the desert heat, guests can rent poolside cabanas. The sprawling property is crisscrossed by hiking trails and also features an 18-hole golf course run by the Hilton Golf Academy, tennis courts, a full-service spa and kids activities.

Guests can choose between Mediterranean, seafood and American cuisine on site, but to dine with panoramic views of the city, reserve a table at Different Pointe of View. 

From the press:
  • "The topside restaurant, Different Pointe of View, provides lovely views of the city below" -- Frommer’s
  • "Golfers can work on their games at the golf academy, then enjoy a post-game reward at the 19th hole steakhouse, Point in Tyme" -- Gayot.com

Amenities

General

  • Golf course (on-site)
  • Pool bar
  • Sauna / Steam Room
  • Tennis courts
  • Spa
  • 100% smoke-free

Services

  • 24-hour front desk
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas

Bathroom

  • Hair-dryer
  • Luxury toiletries

Parking

  • Complimentary parking
  • Valet service (fees apply)

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 4pm.

Checkout: Standard Time is 11am.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-in time starts at 4pm Check-out time is 11am

Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 20 per person (approximately)
  • Valet parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 31.52 per person, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Laundry facilities
  • Self parking
  • Valet parking
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

43%
Enjoyed This
(7 Member Ratings)
Ratings & reviews reflect verified member feedback for Pointe Hilton Tapatio Cliffs Resorts (Phoenix, AZ) over the past 15 months.
3.3 Ambiance
3.0 Location
3.2 Rooms
3.0 Quality of Service
3.2 Value for the Money
Show Reviews
Other Comments
1 of the 2 identically reservations I made was missing upon arrival. The hotel then rebooked us (nice) but then attempted to charge us at check out after we already provided proof of purchase to the manager at the desk during check out. On my wedding weekend, I spent an hour of precious time having to text and speak with 4 different staff before Seamus K finally accepted our origins proof of purchase. Did not like being misled by the Pointe twice, especially after clearly explaining the situation at check in, and then multiple people trying to dodge the conversation.
Brian May 05, 2018 Cambridge, MA, USA
Other Comments
Hotel staff was not accommodating to room requests for our large family. I made efforts to contact hotel prior to stay and checked in early to assure rooms next to each other and the hotel could not follow through. Do not stay here if you have a large family and want to be close together. They are not accommodating to special requests.
Rachelle Apr 02, 2018 Torrance, CA, USA
Enjoyed Most
Breakfast
Other Comments
Very loud guests, rude customer service when we addressed it, elevators weren't working and we slipped on water walking up the stairs. Management didn't care.
Raquel Aug 04, 2017 El Paso, TX, USA

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