Niagara Falls
Clifton Victoria Inn at the Falls
Why We Love It
- Walking distance to the Falls and close to all of Clifton Hill's myriad attractions
- Parking is free, a hard-to-come-by amenity in Niagara Falls
- The large indoor pool is located in a sunlit courtyard in the center of the hotel
- All guests of the hotel enjoy a free buffet breakfast and Wi-Fi
Enjoyed This
(325 Member Ratings)
(325 Member Ratings)
"Value,Parking & Convenience"
Jul 16, 2018
sarcbough, ON, Canada
Map & Directions
The hotel is a 25-minute drive from Niagara Falls International Airport, a 45-minute drive from Buffalo Niagara International Airport and a 1.5-hour drive from Toronto Pearson International Airport.
Overview
Within walking distance of the Falls, this family-friendly hotel is right in the center of all the action in Clifton Hill. Fallsview Indoor Waterpark is within a five-minute walk from the hotel, and both Casino Niagara and the Rainbow Bridge to the U.S. are reachable in under 10 minutes.
The large indoor pool and sauna are located in the central courtyard of the hotel, adjacent to the terrace, where guests can take advantage of the free breakfast buffet every morning. Many of the guest rooms have balconies overlooking this sunny central courtyard. Rooms have all the expected amenities, along with free Wi-Fi, while Family Suites have two connecting bedrooms and a minifridge. Jacuzzi Suites have oversized tubs in the rooms.
Free parking is available for all hotel guests, something that is rarely offered by Niagara Falls hotels, and the business center is open 24 hours a day. There's no on-site restaurant, but there are a multitude of options at your doorstep.
Note:The pool will be closed from Jan. 29 - Feb. 8 for scheduled maintenance.
Amenities
General
- Infant cots / cribs
- Newspaper / magazines
- Indoor pool
- No pets allowed
- Extra beds (fees apply)
- 100% smoke-free
- Sauna
Services
- 24-hour front desk
- Laundry / dry cleaning
- Business center
- Safe in reception
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Jacuzzi in some rooms
- Pay-per-view / movies on demand
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Bathtub
- Hair-dryer
- Separate shower
- Luxury toiletries
- Bathtub or shower
Parking
- Complimentary parking
Accessibility
- Accessible parking
- Accessible path of travel
- Accessible restaurant
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Policies
Check-in:
Standard Time is 3pm. Minimum age required to check in: 21.
Checkout: Standard Time is 11am.
Children and additional guests:
Children 17 and under stay free of charge when using existing bedding. Cot/crib available on request, free of charge (based on availability) for children up to the age of 2 in the Traditional Rooms and Family Suites.
Extra bed available on request and in Traditional Rooms only: CA$25.00 (subject to tax) per night.
Rates are based on double occupancy. Extra occupant fee for guests over the age of 17 is CA$25.00 (subject to tax, per person per night) and will be added to the total price at check-out.
Charges will be added to your bill on checkout.
Pets: No pets allowed.
Fees: The 6.67% Facility Fee (inclusive of tax) includes use of Falls Avenue Resort Facilities.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: The hot tub is closed for maintenance, currently no definite date of completion. Guests can use hot tub at The Crowne Plaza (across the street).
Have a Question? Contact Travelzoo.
- 1-877-966-0000 U.S. and Canada (toll-free)
- +44 (0) 20 3564 9000 U.K. and Europe
- Email Us
Customer Service available Mon-Sun, 9am-12 midnight ET
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Enjoyed This
(325 Member Ratings)
(325 Member Ratings)
Ratings & reviews reflect verified member feedback for Clifton Victoria Inn at the Falls (Niagara Resorts) over the past 15 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for Clifton Victoria Inn at the Falls (Niagara Resorts) over the past 15 months.
3.6
Ambiance
4.5
Location
3.6
Rooms
4.3
Quality of Service
4.1
Value for the Money
Enjoyed Most
Location is good but you could find better hotels and location for the price that you pay here.
Other Comments
The hotel is shabby and I wouldn't recommend a stay with kids.
Found ants in the room and overall room is so outdated and has smell, initially felt like smoke may be due to unventilated rooms.
I world highly like travelzoo to not promote this hotel. I trust travelzoo so booked here but this came out to be a bad experience.
Also the hotel did not provide hard rock Cafe credits as advertised.
mr
Aug 14, 2018
Clarksburg, MD, USA
Enjoyed Most
Value,Parking & Convenience
Jul 16, 2018
sarcbough, ON, Canada
Enjoyed Most
Good location
Other Comments
Whole place needed renovating and updating. Corridors dirty. Atrium pool and area did not smell right! Was supposed to get $25 for casino but was not in package. Worse of all was a leak from upstairs toilet into our bathroom. Good location but not worth the money
Janet
Jul 04, 2018
Qualicum Beach, BC, Canada
Enjoyed Most
It is centrally located to all attractions.
Other Comments
Breakfast area inadequate...long lines to make a slice of toast!! Tasteless coffee. Not pleasant.
Lorraine
Jul 01, 2018
Oak Brook, IL, USA
Enjoyed Most
Proximity to amenities and addition value through coupons.
Doug
Jun 29, 2018
Iroquois, ON, Canada
Other Comments
They did not seem to be prepared for the number of people at breakfast. There could have been better guidance as everyone was lining up behind people waiting for waffles. Food ran out frequently at various stations.
Anne
Jun 28, 2018
Collingwood, ON, Canada
Enjoyed Most
Location, breakfast.
Other Comments
bed linen and towels were not quite white, the room was smelling
Farida
Jun 24, 2018
Vaughan, ON, Canada
Other Comments
Although all staff at front desk were pleasant and accommodating we found the hotel a little lacking. Bed uncomfortable and squeaky, small pool always full of families and children, breakfast so busy & congested, tables unavailable unless you shared with other guests. We ended up going across street to Perkins for breakfast where service was poor and the food did not agree with us (both of us not feeling well after). We went to Perkins as there were coupons given to us at check in.
Nancy & Bob
Jun 23, 2018
London, ON, Canada
Enjoyed Most
Free parking!
Brad
Jun 23, 2018
Wiarton, ON, Canada
Enjoyed Most
Location
Other Comments
Although the location is excellent, the hotel is tired . Furniture and flooring could use some updating. Staff were all friendly and helpful.
Louise
Jun 23, 2018
Barrie, ON, Canada
Enjoyed Most
Free parking
Other Comments
Better if the bath booth can be renovated
Hyon M
Jun 23, 2018
Toronto, ON, Canada
Enjoyed Most
Clean rooms, great staff good breakfast and parking
Jean
Jun 23, 2018
London, ON, Canada
Enjoyed Most
location and value for my money
Other Comments
older hotel and starting to show some wear and tear, especially corridors and linens
GAYE
Jun 22, 2018
Chatham-Kent, ON, Canada
Enjoyed Most
Location
Deborah
Jun 22, 2018
Ajax, ON, Canada
Enjoyed Most
The location of the hotel is great and the hot breakfast was awesome.
Other Comments
The room was nice and bright, clean, but it did have an unpleasant stale odour.
Karen
Jun 21, 2018
Brantford, ON, Canada
Other Comments
About dinning coupons.sounds good but what a joke.for example,when I chose at perkins I must spend 40$ before I get the 10$ credit. Thank jou,not for me.
the casino credit is truth.
wolfgang
Jun 21, 2018
london, American Samoa
Enjoyed Most
Loved the free breakfast buffet and the excellent location. Staff at front desk very obliging.
Shawn
Jun 20, 2018
Toronto, ON, Canada
Enjoyed Most
Location was Central. Close to the falls. Free parking and free breakfast
Other Comments
Better soundproofing of the rooms would be a suggestion. You can hear from the walls and ceilings. Otherwise, we liked our stay
Paula
Jun 17, 2018
Brampton, ON, Canada
Enjoyed Most
Free breakfast,wifi and parking,
Other Comments
Staff was very polite and nice.
Shakeel
Jun 16, 2018
Toronto, ON, Canada
Enjoyed Most
No
Other Comments
Filthy dirty
jack
Jun 15, 2018
Toronto, ON, Canada
Enjoyed Most
Very accommodating staff, they were very helpful.
Other Comments
We asked for extra chairs and then we went to the casino and when we came back the chairs were there waiting for us. We were a group that enjoy playing cards and we were able to play when we came back up to the room
Helene
Jun 15, 2018
Tiny, ON, Canada
Enjoyed Most
the parking was included because in Niagara Falls you often have to pay extra
Celine
Jun 15, 2018
Hamilton, ON, Canada
Enjoyed Most
Location
Other Comments
Would rebook.
Marty
Jun 14, 2018
Madoc, ON, Canada
Enjoyed Most
The area was good for us. We really enjoyed our room very clean and the bed was really comfortable. So close to everything and a bonus of free parking. Staff was very pleasant and helpful. answers all my question.
Other Comments
Pool was closed so we didn;t get to go for a swim.
Cheryl
Jun 14, 2018
Kitchener, ON, Canada
Enjoyed Most
The staff were incredible!
Valerie
Jun 14, 2018
Hamilton, ON, Canada
Enjoyed Most
Location
Other Comments
Great value for the dollar
Kenneth A
Jun 13, 2018
Brampton, ON, Canada
Enjoyed Most
Free three : WiFi, Parking and Hot Breakfaat
Karen
Jun 13, 2018
Westhill, ON, Canada
Enjoyed Most
the breakfast was quite good, the beds were nice and the shower was good.
Other Comments
the hotel needs updating and it was very warm in our room, the AC did nothing to cool it down. The indoor waterpark listed as across the street is more like a block away.
carey
Jun 12, 2018
Ballston Lake, NY, USA
Enjoyed Most
Location , good wifi and the coupons offered through Travelzoo.
Other Comments
Unfortunately both the hot tub and one of the two elevators were not working so waiting in a lineup for elevator to our 6 th floor room could take over 20 minutes. The buffet breakfast was poorly organized...because the pancake,waffle station were at the front of the line around the buffet, we stood for 25 minutes to move forward...strongly suggest that station be moved to end of the buffet...would certainly speed things up.
Barbara
Jun 12, 2018
Bedford, NS, Canada
Enjoyed Most
Location, breakfast and large comfortable bed.
Other Comments
Upgraded to a jacuzzi room with King bed. Well worth it. Big room, nice tub with small refrigerator. Furniture a little worn and could use replacing but everything was clean.
Desmond
Jun 12, 2018
Welland, ON, Canada
Other Comments
Definitely needs a bigger dining area. Went down for breakfast and there was no seating. Went back to the room and came back an hour later still no seating available.
Carl
Jun 12, 2018
Melancthon, ON, Canada
Enjoyed Most
Location
Prima
Jun 12, 2018
Tiny, ON, Canada
Enjoyed Most
Great location.
Rita
Jun 11, 2018
WellandWelland, ON, Canada
Enjoyed Most
No.
Other Comments
Hotel was so old. Requires updating. Rooms were the same as the rest of the hotel and could be cleaned better. We would never go back there again.
Katherine
Jun 09, 2018
Stoney Creek, ON, Canada
Enjoyed Most
Parking and breakfast included
Other Comments
The rooms could use a bit of attention to broken and damaged fixtures. Our curtains had a big rip in them and the bathroom vent was falling out of the wall.
Chris
Jun 09, 2018
Huntsville, ON, Canada
Enjoyed Most
Very pleasant staff
Olga
Jun 08, 2018
Richmond Hill, ON, Canada
Enjoyed Most
Location, Free parking, friendly staff
Other Comments
Breakfast bar was substandard. Condition of hotel rooms - hotel was in poor condition and in need of repair. Extremely outdated furnishings.....
Elizabeth
Jun 07, 2018
Ancaster, AB, Canada
Enjoyed Most
beds, breakfast
Other Comments
Typical make your own waffles, egg patties, sausage patties. No fresh fruit.
James
Jun 07, 2018
Chatham, ON, Canada
Enjoyed Most
Staff switched our room upon request no issue
Other Comments
Misleading about falls view details , old damp rooms
I’ve stayed in better there for less and better packages
Peter
Jun 06, 2018
Burlington, ON, Canada
Enjoyed Most
Location! Easy walk to many attractions
Angela
Jun 06, 2018
Mississauga, ON, Canada
Enjoyed Most
Great breakfast, room upgrade and God location
Pam
Jun 05, 2018
Sundridge, ON, Canada
Other Comments
Rooms need a little renovating Old and tired
Jun 05, 2018
Whitby, ON, Canada
Enjoyed Most
Not really- ruined our trip
Other Comments
The hotel is in very bad condition suites are really small we paid 321 dollars and it felt like a 69 motel
Biserka
Jun 05, 2018
Vaughan, ON, Canada
Enjoyed Most
Location was great. very close to clifton Hill and the Casino.
Other Comments
Too bad that the hot tub wasn't working ... we were told this will be a permanent as it can't be repaired.
David
Jun 04, 2018
London, ON, Canada
Other Comments
Tricky to work the TV and very limited channels. Otherwise, all was very good.
Ronald
Jun 04, 2018
Oakville, ON, Canada
Other Comments
A great stay in a great location. The only thing lacking was there were no mini fridges in any rooms.
Wilbert
Jun 04, 2018
Caledonia, ON, Canada
Enjoyed Most
Free parking and location close to old part of niagara falls. The casino vouchers included made it worthwhile
Other Comments
Could be my fault, but thought i was told breakfast ended at 10am, came down at 945am and they were putting it away because apparently ends at 930am. Asked can i just have anything that's left over, i was told sorry you missed it nothing left. Also tv didn't work? I was told to just unplug and plug again. The door didn't close properly. But i guess good enough a deal for the price.
Arjuna
Jun 03, 2018
Toronto, ON, Canada
Enjoyed Most
Great location, good breakfast, comfortable bed great deal through travelzoo
Doug
Jun 02, 2018
Thunder Bay, ON, Canada
Enjoyed Most
Very comfortable beds.
Other Comments
Free parking, breakfast and close to the falls...what's not too like.
steve
Jun 01, 2018
Orillia, ON, Canada
Enjoyed Most
Location and free parking
Ron
May 31, 2018
London, ON, Canada
Enjoyed Most
Room was good and location excellent
Joanne
May 31, 2018
Madoc, ON, Canada
Enjoyed Most
-location, cleanliness, pool, free breakfast, free parking and especially, THE FREE UPGRADE, and the casino coupons, lobby computer - THANK YOU!!!!!
Other Comments
-the TV channel selection was inadequate
-very low water pressure in the sink taps
BRIAN
May 27, 2018
Waterloo, ON, Canada
Enjoyed Most
Great location. Good breakfast.
Other Comments
Only thing missing was a mini fridge
Sarah
May 26, 2018
Belleville, ON, Canada
Enjoyed Most
location was good - having parking and breakfast included was also very nice
Other Comments
really enjoyed our stay there
Lindsay
May 25, 2018
Port Hope, ON, Canada
Enjoyed Most
Close to the action within walking distance.
Other Comments
Free parking was a big bonus. Great service. Free breakfast for those that don't want to sleep in. :-)
JIM
May 25, 2018
Newmarket, ON, Canada
Enjoyed Most
Walking distance & bedroom window facing the falls. The vouchers were great.
Other Comments
Thanks for making our birthdays and anniversary very pleasant and enjoyable.
George
May 23, 2018
St. Catherine's, ON, Canada
Enjoyed Most
great deal , free parking .casino play , great smelling sheets , good comp breakfast in morning
Other Comments
the beds themselves were not great , and the T V reception and channel selection was not good
Richard
May 19, 2018
Branford, ON, Canada
Enjoyed Most
Good value. We are able to walk from there. Area is being improved. I always enjoy a bath and they prove a nice tub. Free parking is good.
Judith
May 18, 2018
Hamilton, ON, Canada
Enjoyed Most
location
Other Comments
the room had a odor.
Ellen
May 17, 2018
London, ON, Canada
Enjoyed Most
Location
Peter
May 17, 2018
Kingstoningston, ON, Canada
Enjoyed Most
Great location, excellent breakfast, friendly staff and nice clean rooms.
Patricia
May 16, 2018
london, ON, Canada
Enjoyed Most
Great location, close to everything.
Other Comments
A bit outdated but, clean and comfortable beds.
Jane
May 15, 2018
Hamilton, ON, Canada
Enjoyed Most
location location location
mark
May 15, 2018
Altoona, PA, USA
Enjoyed Most
The room was really comfortable.
Other Comments
Great staff, very helpful and friendly, and it just felt like a nice place to hang out.
Lawrence
May 14, 2018
Kitchener, ON, Canada
Enjoyed Most
Location and value.
Other Comments
Not my first stay here and definitely not the last.
Joe
May 13, 2018
Ajax, ON, Canada
Enjoyed Most
Location and free parking. It was easy to get around by walking.
Other Comments
Room was spacious and clean but had an odour which is why it was marked as a three.
Alex
May 13, 2018
BowmanvilleB, ON, Canada
Enjoyed Most
Convenient location and the casino package
Other Comments
Assigned a room on a floor with a lot of children running up and down hallway at 10pm children in the room above stomping around at midnight! Room had a hint of cigarette smoke.
ken
May 13, 2018
IngersollIngersoll, ON, Canada
Enjoyed Most
Close proximity to the casino
Other Comments
Just want to say we were pleasantly surprised with the whole experience
although we would have like to have a small fridge in the room but we coped...
May 12, 2018
cambridge, ON, Canada
Enjoyed Most
Casino pkg,free parking and convenient location.
Other Comments
Breakfast time should be at least until 10 AM ,yogurt should be available and a different form of eggs offered,along with perhaps some single fruit like some of: bananas,oranges,grapes and/or apples.
dan
May 11, 2018
Sarnia, ON, Canada
Enjoyed Most
Close to all amenities,
Other Comments
Beer tasting at the brewing company
rita
May 10, 2018
dorchester, ON, Canada
Enjoyed Most
Location and free parking
Other Comments
Bathroom was below average. Shower water temperature changed on its own. Overall it was ok.
Kevin
May 10, 2018
Wyevale, ON, Canada
Enjoyed Most
the location was great an easy walk to many attractions
Other Comments
good value for the price
Susan
May 09, 2018
Woodstock, ON, Canada
Enjoyed Most
Location
James
May 08, 2018
Mississauga, ON, Canada
Enjoyed Most
Location was ok free parking
Other Comments
Room was hot no ac no air flow high traffic outside the door
Mark
May 08, 2018
Saint John, NB, Canada
Enjoyed Most
Amazing staff - very friendly! Hotel offers free Wi-Fi, free parking and free breakfast.
Not the prettiest rooms, but great value for the money.
Sylvie
May 08, 2018
Burlington, ON, Canada
Enjoyed Most
The beds were fairly comfortable.
Other Comments
While I can appreciate that this is a budget hotel, I could overlook the giant stain on the floor and broken things (tv had about 3 working channels, the rest were scrambled) but when we returned at night from the casino, all entrances were pitch black. We weren't even sure we were at the right hotel. After seeing all the warnings posted about security issues, this was disconcerting! I didn't feel safe at all. Add to that the breakfast is served beside a very heavily chlorinated pool. It just wasn't good.
Connie
May 07, 2018
Kitchener, ON, Canada
Enjoyed Most
location was good and free parking was an asset
Other Comments
We did not like the smell of the chlorine in pool it wafts right into the room I think you should change to a salt water pool like we have in our condo no odor and breakfast was also good
May 05, 2018
London, ON, Canada
Enjoyed Most
location, parking and the view from our room.
Staff friendly and enjoyed most vouchers
Other Comments
rethink giving vouchers for Perkins restaurant. Not one of our best meals.
Andre
May 04, 2018
Ottawa, ON, Canada
Enjoyed Most
The parking was free and the complimentary breakfast.
Other Comments
Checkin and checkout was quick & easy. Staff at front desk very friendly & helpful.
Glenda
May 04, 2018
Ridgetown, ON, Canada
Enjoyed Most
room with patio door to atrium
Other Comments
staff excellant
James
May 03, 2018
BrantfordBrantford, ON, Canada
Enjoyed Most
Location, free parking, family oriented
Other Comments
Please add a fridge to your standard units.
GERLIE
May 01, 2018
Toronto, ON, Canada
Enjoyed Most
It was in a great location the rooms were clean!
Other Comments
The only thing that I was disappointed was the hot tub was out of service but everything else was good. Would go back.
Cathy
Apr 30, 2018
Midland, ON, Canada
Other Comments
We have stayed at this hotel on several occasions. We have noticed that when we book through a coupon site, the rooms assigned are not in as good a state of repair as when we book directly with the hotel not using a coupon. Regardless, the rooms are clean, the breakfast has lots to offer, the location is great and the value is good.
Joe and Marj
Apr 29, 2018
Brantford, ON, Canada
Enjoyed Most
The staff was good to us we did not like the first room they had us booked in. The room smelled musty and the carpets were badly stained with some sort of large red spotted area - they either need to be cleaned better in that room or replaced
Other Comments
I think the Clifton Victoria Inn's rooms need a refresh even the other room they moved us to had stains on the carpet ...trim missing on the entrance door...torn wall paper...cracks in the ceiling...large outside window so dirty you could hardly see out
Robert
Apr 29, 2018
Barrie, ON, Canada
Enjoyed Most
ease of booking and location
Sadanand
Apr 29, 2018
Burlington, ON, Canada
Enjoyed Most
free parking
Other Comments
The rooms are showing more wear and tear since the last time we visited, particularly the bathroom and carpets.
Vincenza
Apr 26, 2018
Toronto, ON, Canada
Enjoyed Most
The deal with Casino bucks
Other Comments
Bathrooms need upgrade, overall good value with free parking an wifi.
ken
Apr 21, 2018
Ingersoll, ON, Canada
Enjoyed Most
Location, free parking
Allen
Apr 05, 2018
Hamilton, ON, Canada
Enjoyed Most
How close it was to the falls and attractions
Other Comments
The breakfast buffet was very poorly run and the food was not that great except the waffles were a big hit. Way too much waiting around for waffles and disorganization. The waffle part should be at the end so people can get other food first. And the 'sausage patties' were gross. Sorry. :)
Susan
Apr 03, 2018
Guelph, ON, Canada
Enjoyed Most
CLOSE TO CLIFTON HILL AND FREE PARKING
Other Comments
I WISH THE ROOMS WERE UPDATED ....BUT I GUESS THATS WHY ITS THE PRICE IT IS.
Kenneth
Apr 01, 2018
Angola, NY, USA
Enjoyed Most
Location..walking distance to casino and falls..also free parking.
Rosalind
Mar 31, 2018
CambridgeCambridge, ON, Canada
Enjoyed Most
location and price
Other Comments
TV choices could be better
Myron E.
Mar 28, 2018
Baden, ON, Canada
Enjoyed Most
location
Other Comments
The 10$ off dining at the Hard Rock cafe and Rainforest cafe were misleading. It never stipulated in the offer, you had to spend 40$ on food to get the 10$ off. It made it seem you get a 10$ credit period.
richard
Mar 25, 2018
Tonawanda, NY, USA
Enjoyed Most
Price and location.
Other Comments
The bathroom was not completely clean from previous occupants.
Kevin
Mar 21, 2018
Wyevale, ON, Canada
Enjoyed Most
Nice location
Other Comments
Hot tub not working. According to another guest it hasn’t been for years
Mark
Mar 20, 2018
Barrie, ON, Canada
Enjoyed Most
We liked the location, the ease of parking, and the free parking. We liked the jacuzzi and fireplace in the room. The housekeeping staff were friendly. Good wifi no free.
Other Comments
There were no refrigerators available for our room. By the time one was available our stay was done. Ice machines were not available on each floor so we had to leave our floor to fill our cooler with ice. Also the hot tub by the pool was not working and that was something we were looking forward to. This hotel was geared more to families not couples as it was very noisy in the courtyard in the mornings. There were also pails positioned around the lobby with caution signs, we assumed from a leaky roof. It was difficult finding a luggage trolley and the one elevator seemed to be on its last legs; we were worried each time we used it that it would not reach the top. We would have liked breakfast to be served until 1000 not 9:30.
Wayne
Mar 08, 2018
Sarnia, ON, Canada
Enjoyed Most
Location
Other Comments
Very clean!!
Lenda S
Mar 06, 2018
Chatham-Kent, ON, Canada
Enjoyed Most
The sights and sounds
Mike
Mar 04, 2018
Erie, PA, USA
Enjoyed Most
Location is amazing....room was clean, pool was clean, breakfast was great!
anna
Mar 01, 2018
Bradford West Gwillimbury, ON, Canada
Enjoyed Most
Easy to find..
Other Comments
We were surprised by all the children staying at the hotel on a Sunday night.
A little noisy because all the rooms are in the Atrium by swimming pool..We
Enjoyed our stay though.
Elaine
Feb 27, 2018
Buffalo, NY, USA
Enjoyed Most
The two rooms in one. And very quite walls.
Bethany
Jul 04, 2017
Warren, OHIO, USA
Other Comments
ice machine not working. No hot tub, taken out of use but does not say this on web site. Last time we stayed, hot tub was in use. Offered us use of hot tub at another hotel. We should be reimbersed for this out dated hotel. Will not return.
William
Feb 26, 2018
Amaranth, ON, Canada
Enjoyed Most
the Jacuzzi and the bed
Other Comments
the fireplace did not work and the breakfast was less than desirable but overall a good stay
Sheila
Feb 26, 2018
Brantford, ON, Canada
Enjoyed Most
Excellent price. Very affordable, and parking, wi-fi and buffet breakfast were all included!
Other Comments
Very friendly and fast service. Easy parking. Buffet breakfast was adequate (make your own waffles, toast, cereal, juice, coffee, tea, etc) We did not use the indoor pool in the main atrium but many families did. Balconies overlooking the pool and eatery area give the whole place one big "resort" feel. Very family friendly. All the staff were friendly. Amazing price for a place right in the heart of Niagara Falls!
Joe
Feb 25, 2018
Caledon, ON, Canada
Enjoyed Most
Free Parking
Other Comments
Dated but extremely clean
Elizabeth
Feb 21, 2018
London, ON, Canada
Other Comments
Shower and bathroom dirty! Hair all over the shower.
Brad
Feb 21, 2018
Cambridge, ON, Canada
Enjoyed Most
Clean room
Other Comments
Only disappointment: pool was too kept too cold (for our taste) to enjoy. We will likely seek a different hotel for this reason.
Michael
Feb 16, 2018
Windsor, ON, Canada
Enjoyed Most
Location
Other Comments
Need to update rooms.....
Paul
Feb 12, 2018
Burlington, ON, Canada
Enjoyed Most
Location close to attractions staff friendly rooms clean free parking
Other Comments
Pool not working 1 elevator not working heat hard to control too hot or cold inadequate breakfast facilities for weekends huge lineups Tv had very few choices didn't even get super bowl
Rodney
Feb 09, 2018
Cayuga, ON, Canada
Enjoyed Most
Good location for activities , nice staff, clean rooms
Other Comments
Pool out of service, 1 elevator out of service, inadequate breakfast facility for number of guests on weekend, heat in room hard to control, tv had very fee options couldn't even get super bowl , no frig or microwave in room
Rodney
Feb 08, 2018
Cayuga, ON, Canada
Enjoyed Most
Location was good, especially given the other things we wanted to do, which were close by. Free parking was good, but the lot was pretty icy.
Other Comments
This hotel is old. Pool was closed for repair, one elevator was broken, hallway was all beat up, carpet in room was stained, curtains were torn, ceiling was cracked and water damaged. The buffet was OK, but took forever because of the setup with the make your own waffles.
Frank
Feb 04, 2018
North Tonawanda, NY, USA
Enjoyed Most
location great, free parking, casino voucher, restaurant vouchers staff very helpful too!!
Other Comments
Hot tub closed, pool closed, sink from painting pool very strong in room and hallways, eggs and meat for breakfasts seemed microwaved not very pleasant --- room shower curtain was very very smelly had fan on the entire time we were in and out of room --room needs an update because other then it is still in the 80's it has an excellent view, great location, and I am sure if pool was working that it would be very nice place. Get rid of the ugly tacky plastic flowers in the pool area too.
Patricia
Feb 02, 2018
London, ON, Canada
Enjoyed Most
Location! Free parking, wifi and breakfast.
Other Comments
Hotel and rooms are a bit dated. Staff is very friendly.
Cynthia
Jan 13, 2018
Waterloo, ON, Canada
Enjoyed Most
Extra vouchers and freebies
Jennifer
Dec 09, 2017
Scarborough, on, Canada
Enjoyed Most
Free parking and wi-fi. Also, good breakfast.
David
Nov 25, 2017
Miltonilton, ON, Canada
Enjoyed Most
The location for walking everywhere was fantastic. The front desk staff was extremely pleasant and helpful
Alan
Nov 19, 2017
Mississauga, ON, Canada
Enjoyed Most
Free breakfast
Other Comments
Rooms were clean and spacious.
Asimina
Nov 14, 2017
Scarborough, ON, Canada
Enjoyed Most
Location.
Other Comments
Great extras!
james
Nov 13, 2017
burlington, ON, Canada
Enjoyed Most
Location
Other Comments
Clean, friendly, pool, casino coupons, good value for money, free parking, lobby computer, free upgrade was greatly appreciated!! Just 1 request - I would appreciate an external mouse for the lobby computer.
BRIAN
Nov 11, 2017
Waterloo, ON, Canada
Enjoyed Most
yes excellent location, good buffet with variety, great value and travelzoo price awesome. I would recommend for families.
Other Comments
The rooms need to be updated but they were clean and VERY spacious.
Josie
Nov 07, 2017
Langley, BC, Canada
Enjoyed Most
location
Howard
Nov 01, 2017
Port Colborne, ON, Canada
Enjoyed Most
It was not tourist season so it wasn’t busy close to attractions casino eating restaurants
Other Comments
Clean & comfortable
loris
Nov 01, 2017
Beamsville, ON, Canada
Other Comments
it was a rainy day when we arrived an hour early than check-in time, but we had to wait until 3 and it would have been nice to just go to our room and relax instead of going outside again into the elements. other than that, it was a nice stay.
Carol
Oct 31, 2017
Burlington, ON, Canada
Enjoyed Most
Decent breakfast
Other Comments
Pool/hot tub location not the greatest.
Kirk
Oct 31, 2017
South Farmington, NS, Canada
Enjoyed Most
Really appreciated all the freebies.
Other Comments
From the moment we checked in we were impressed. The cheery Courtney answered all our questions and couldn't do enough. The room was very clean and spacious, breakfast was good with lots of choices fruit, yogurt, ham, eggs bagels waffles pancakes tea, coffee juice...really impressive for free!!
I will definitely spread the word and we will return in the spring.
Kevin
Oct 29, 2017
Owen Sound, ON, Canada
Enjoyed Most
Free hot breakfast and dining casino vouchers
Shamsundar
Oct 28, 2017
Toronto, ON, Canada
Enjoyed Most
The location was perfect- easy access to just about everything. Room was nice and big and comfortable. The breakfast was outstanding!
Other Comments
A mini fridge in the room would be an asset.
Margaret
Oct 27, 2017
KitchenerKitchener, ON, Canada
Enjoyed Most
Customer service
Other Comments
It is perfect place at Niagara Falls. Close to all attractions.
krystyna
Oct 25, 2017
north york, ON, Canada
Enjoyed Most
walking distance to the falls and other attractions
Other Comments
friendly and helpful staff
Faith
Oct 25, 2017
Burlington, ON, Canada
Enjoyed Most
The service was great. The location to all the sights was superb...
Vera
Oct 25, 2017
Saint-Nicolas, QC, Canada
Enjoyed Most
Nothing. If I could only refund the money I will do that.
Other Comments
The room and the elevator smells so stinky. The tv is not working. It’s too noisy and the place looks and smells like an old place
Elaine
Oct 25, 2017
Scarborough, ON, Canada
Enjoyed Most
Easy access to the falls, bus, casino, water park, and entertainment district.
Joel
Oct 24, 2017
Pulaski, WI, USA
Enjoyed Most
easy to get to waterpark next door---grandkids had a great time
paul
Oct 24, 2017
harriston, ON, Canada
Enjoyed Most
Breakfast
Lorriaine
Oct 24, 2017
Ajax, ON, Canada
Other Comments
We had the room with the Jacuzzi tub. The room was huge. Great location and the staff was nice it was dated but clean. The only thing I did not like was breakfast it was lined up and would take a while to get anything. Overall I would go back and would recommend it
barbara
Oct 24, 2017
Flesherton, ON, Canada
Enjoyed Most
location,clean,great dry sauna
Other Comments
hot tub not working,pool could be warmer,breakfast could be better-more cereal options,donut holes,danish.
mark
Oct 23, 2017
Rochester, NY, USA
Enjoyed Most
Proximity to the entertainment area was good.
The staff were friendly overall.
Other Comments
The breakfast was not great - it was touted as a "buffet" when really it was various types of white bread (bread, bagels, cheerios, english muffins, waffles, muffins). I didn't eat anything either day.
The rooms spelled musty like dirty carpet, and when we got home we had to hang all our stuff outside because it smelled like the hotel.
The air conditioning didn't work in the room, which increased the stink, and also made it difficult to sleep at night. We would have been fine with opening a window instead, but of course they were not openable.
The hot tub was out of service.
Dallas
Oct 22, 2017
Woodstock, ON, Canada
Enjoyed Most
Close to attractions
Other Comments
The 150.00 deposit put through my credit card. And was not refunded when I checked out. Meal coupons were not close to the hotel
Oct 21, 2017
Wood bridge, ON, Canada
Enjoyed Most
Value for money.
Other Comments
TV channel variety is poor and the guide for existing channels totally in error. The casino package worked out well and free drinks at the HardRock restaurant/bar was a welcome bonus.
dan
Oct 20, 2017
Sarnia, ON, Canada
Enjoyed Most
No added parking fees!!!
Other Comments
Great location and wonderful staff at every level of customer care. Front Desk, cafeteria, house keeping, all on the same page...guest services is great service.
David
Oct 19, 2017
Toronto, ON, Canada
Enjoyed Most
The price was good; the room was good; no extra charge for parking; location good in relation to Niagara Casino
Other Comments
I will definitely go back in the spring with a travelzoo pricing package deal
Robert
Oct 19, 2017
Barrie, ON, Canada
Enjoyed Most
Enjoyed the location & the very friendly staff
Other Comments
Very poor selection at breakfast. It took a long time to get us eggs. Not great for someone on low carbs
Oct 18, 2017
Milton, ON, Canada
Enjoyed Most
My husband and our friends thought the hotel was very nice, clean and did not smell like some of the others. We have stayed in almost all of the hotels in NF and found this one just great. The only complaint really was the way the tv operated...couldn't find the right channels and no guide really. Other than that everything was very nice. We are returning in December unless I can get the same deal for November too. We have friends staying with you end of October. Staff was very friendly and outgoing, lots of laughs.
Other Comments
Next time we will try for the balcony rooms. But we all decided this one is the best. Great buffet too.
Joyce E
Oct 18, 2017
Port Colborne, ON, Canada
Enjoyed Most
Convenient location, free parking, the rooms were very spacious with a separate bedroom and mini fridge, staff were outstanding and eager to help, breakfast was good, would definitely come back to this hotel!!!
Other Comments
Exceptional service from all the staff, especially Nicole in housekeeping, thank you! : )
Karen
Oct 16, 2017
Alton, ON, Canada
Enjoyed Most
The buffet breakfast & the pool which isn't deep. Also the free cocktails at Hard Rock Cafe. 2-for-1 Bird Kingdom coupon - very close & one can see the birds up close.
Other Comments
Aircon in room was loud. Fallsview Casino is at least 20 min walk from hotel.
Louise
Oct 15, 2017
Mississauga, ON, Canada
Enjoyed Most
Rude arrogant and a staff answering the phone intentionally lie
Other Comments
They are liars
The person ansering the phone was extemly rude .on hold for 8 minutes and was put on hold after the phone was eventually answeres
Amarjit
Oct 14, 2017
Ingersoll, ON, Canada
Enjoyed Most
Free parking & breakfast not offered by most other hotels. Larger-than-average room. Shower looks brand new. Everything looks really clean. Location is so convenient to everything. Very competitive rate.
Other Comments
Shower temperature changed briefly from too hot to too cold.
Hanna
Oct 12, 2017
Markham, ON, Canada
Enjoyed Most
Comfort, cleanliness, location, value great
Other Comments
Great vacation option. I'd do it again.
Joy
Oct 11, 2017
Amherstburg, ON, Canada
Enjoyed Most
Spacious room and proximity to tourist attractions
Other Comments
The carpet in our room had some stains and there was a little bit of a smell but overall it was good value for the money.
Marilynne
Oct 07, 2017
Lucknow, ON, Canada
Enjoyed Most
It's convenient to everything we wanted to see and do.
Other Comments
Well maintained inn with very friendly front desk staff.
Claire V
Sep 30, 2017
Ronceverte, WV, USA
Enjoyed Most
Value for your money, no parking charges and a good breakfast in the morning.
The rooms are comfortable and quiet and a great location, you can walk to the falls, both casinos and all attractions.
Allen
Sep 29, 2017
Hamilton, ON, Canada
Enjoyed Most
Closeness to Casino -Shopping etc.,
Leslie
Sep 20, 2017
Mount Forest, ON, Canada
Enjoyed Most
DInner at the Crow Plaza with a 40.00 coupon towards dinner. We dined at the Rainbow Room, Excelletn food and a wonderful view of both the American and Canandaina falls. A very expensive restaurant but the coupon helped.
Other Comments
Very tired hallways and courtyard. Rooms were adequate. Bathrooms need renovating now.
John
Sep 19, 2017
Hamilton, ON, Canada
Enjoyed Most
Convenience! Location plus free parking!
Yunqing
Sep 18, 2017
Toronto, ON, Canada
Enjoyed Most
Not in the craziness of the strip
Other Comments
Too expensive, the website on the day we arrived says they have a hot tub, but they no longer have one which my feet wanted, faucet leaked, clerks were not helpful. Rooms need updating desperately.
Alison
Sep 17, 2017
Livonia, AL, USA
Enjoyed Most
My husband and I enjoyed the Craft beer coupons for free tasting with a lovely appetizer. We then went to the Hard Rock
Cafe where we each enjoyed a cocktail with our coupons and also ordered an appetizer. On to the casino with slot coupons. I almost never go to a casino, but ended up with enough winnings to cover the food we purchased. Lots of fun! And complimentary breakfast buffet too!
Terri
Sep 12, 2017
Newmarket, ON, Canada
Enjoyed Most
The staff was friendly & helpful; the location was close to the Falls, and the price was right.
Other Comments
Most of the problems were minor and might not affect others. The place was crowded, noisy, with thin walls and slightly on the shabby side. The hot tub was not working and I was leery of the swimming pool's cleanliness. The breakfast buffet was mediocre. The main reason we ourselves would not go there again is that the beds left us both with very sore backs all three nights we were there and that pain detracted from our enjoyment of the vacation.
Paul
Sep 11, 2017
Berea, KY, USA
Enjoyed Most
cleanliness, pool, quiet, breakfast, location
BRIAN
Sep 11, 2017
Waterloo, ON, Canada
Enjoyed Most
The room was beautiful, the service perfect; courteous staff.
Other Comments
The maintenance man was so helpful and gracious. Brendan at the front desk was wonderful. It was a fun, relaxing, enjoyable stay!! Convenient to everything.
DONALD
Sep 08, 2017
Bentleyville, PA, USA
Enjoyed Most
Great deal for $109. Free parking, free wifi, $50 casino credit.
Other Comments
If the hotel had new carpet throughout and new wallpaper and paint it would be very nice. We did have an issue with the bathroom not being cleaned properly but we Called for the housekeeping manager who came upright away and I was able to show her. She immediately had staff come and do a thorough cleaning.
Lynda
Sep 08, 2017
Aylmer, ON, Canada
Enjoyed Most
The balcony and pool and separate rooms
Trisha
Sep 02, 2017
Delhi, On, Canada
Enjoyed Most
nice staff, close to everything
Other Comments
older hotel that could do with some renovations. pool in middle of lobby was odd and made area humid with chlorine odor. room nice but weird smell.
Jennifer
Sep 02, 2017
Waterloo, ON, Canada
Enjoyed Most
The room was clean, air-conditioned and had a good view of the city. I could watch the fireworks out our window. Very much appreciated parking, wifi and a good, hot breakfast being included in the package price. We could walk to everything we wanted.
Gordon
Aug 23, 2017
Woodstock, ON, Canada
Enjoyed Most
Not really!
Other Comments
The overall condition of the hotel.
Sandra
Jul 08, 2017
Naperville, IL, USA
Enjoyed Most
Free parking
Other Comments
The room was not as expected; it smelled funny; the mattress and pillows were uncomfortable; there were drunk guests yelling outside our room at 2:30 am and the front desk is right there but nothing was done (when I mentioned it to the staff they said I should have phoned and I said, "why ... were you sleeping?" and he said "possibly"! The breakfast was not great. We were able to cancel our second night at no cost and TravelZoo has already sent us an apology and offered $50 refund.
Tina
Jun 26, 2017
Waterloo, ON, Canada
Enjoyed Most
It was within walkinf distance to everthing that we wished to attend
John
Jun 25, 2017
Kitchener, ON, Canada
Enjoyed Most
Everything. Price, coupons, breakfast, cleanliness. Very friendly staff.
Diane
Jun 23, 2017
London, ON, Canada
Enjoyed Most
The staff were very helpful & Deanna in particular, let me explain. We have a son living in Niagara falls. I asked Deanna if our son joined us at breakfast ( buffet, included with our package) could we pay an additional charge for his meal. She had no hesitation in saying, our son could join us at no cost to us. This is unusual ( no cost ) but I think particularly unusual in such a high volume tourist area. When we checked out she asked if our son had joined us, which we thought was additionally thoughtful. We found everything to our satisfaction and would have no hesitation in recommending this property to our friends. Thanks again for a very pleasant experience. James & Eleanor Vail.
james
Jun 22, 2017
London, ON, Canada
Enjoyed Most
Besides the pleasant staff & comfortable rooms...the location was perfect. The hotel is close to everything within walking distance! An enjoyable stay!
Gail
Jun 22, 2017
Oshawa, ON, Canada
Enjoyed Most
The room was nice, the beds were good. It was a nice location and quiet.
Other Comments
The breakfast was not what you advertise with. It was not a buffet breakfast but a continental breakfast. The rooms need to be cleaned a little better. Dust could be seen in all corners and especially in the closet. Bedskirts were dirty,although the linens were clean.
Joanne
Jun 22, 2017
Norwich, ON, Canada
Enjoyed Most
Parking was great! The hotel was close to Clifton Hill.
Catherine
Jun 21, 2017
Courtice, ON, Canada
Enjoyed Most
Nothing particular. Before going, I saw from review that the hotel is relatively old and dated. I was just expecting a clean room for a night and the room was up to my expectation. The room is quite big, relatively. Breakfast includes hot items. It's not bad. Front desk staff are nice, friendly and helpful.
Raymond
Jun 21, 2017
Markham, ON, Canada
Enjoyed Most
Nice location. Staff friendly.
Lori
Jun 21, 2017
Hamilton, ON, Canada
Enjoyed Most
Very satisfied. Because of problems walking, I requested a room near the elevator. We were given a room on the first floor close to lobby, exits, etc. I would definitely request this room again. Very good location in general, extremely friendly helpful and friendly staff.
vivian
Jun 20, 2017
Toronto, ON, Canada
Enjoyed Most
Close to everything, casino, amusement area, restaurants and the falls are a short walk away.
Other Comments
Very nice place to stay if you are going for a few nights, beds are comfortable and there are good pillows. There are children at this hotel so the pool area can get a little noisey when they aŕ having fun, great place for family, maybe not so romantic if you stay on the pool side.
William
Jun 17, 2017
Brampton, ON, Canada
Enjoyed Most
Great location & good breakfast
Other Comments
Room was in need of new carpet & mattress. No constant temperature in the shower went from cold to extremely hot!! Blood stain on the mattress cover
Wayne
Jun 17, 2017
Atwood, ON, Canada
Enjoyed Most
It was nice and convenient location but it could use upgrading. Simple paint job on walls and ceiling would definitely freshen up the look.
Katherine
Jun 13, 2017
Mono, ON, Canada
Enjoyed Most
Location
Timothy
Jun 13, 2017
Waterloo, ON, Canada
Enjoyed Most
The staff are very helpful, the location is very close to Casino Niagara and Clifton Hills-within walking distance.
Other Comments
The water temperature is very unpredictable. During shower, the water temperature can change from comfortable to cold, and to hot. The faucet at the bathroom sink does not match what the signage. Turned the handle towards hot water, got cold. Turned to cold water, got hot, and sometimes cold.
Linda
Jun 11, 2017
Kingston, ON, Canada
Enjoyed Most
The staff and how central it is to the falls and activities
Other Comments
Breakfast was great!
Patricia
Jun 09, 2017
Hornell, NY, USA
Enjoyed Most
Central location. Staff friendliness
Other Comments
Check in was smooth and efficient. Front desk staff, breakfast crew and maid friendly and knowledgeable. We asked from a refrigerate and had it in less than 10 minutes Really enjoyable experience
Bill
Jun 03, 2017
Leamington, ON, Canada
