Playa del Carmen, Mexico

Hacienda Tres Rios - All Inclusive

Anne Reardon
Deal Expert

Why We Love It

  • Located in a nature park, Riviera Maya’s only eco-friendly luxury resort
  • Private beach and two outdoor pools, one adults-only
  • Most suites have outdoor Jacuzzis and views of the Caribbean Sea
  • Six restaurants and five bars on site

"A combo of traditional Mexican architecture, Mayan culture, and spectacular nature preserve" --


Map & Directions

The hotel is 45 minutes from Cancun International Airport and offers covered parking on-site for guests. 

Rooms & Rates

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The all-inclusive Hacienda Tres Rios is located within a 326-acre nature park near Playa del Carmen. As the only environmentally responsible luxury resort in Riviera Maya, the resort offers exclusive tours of the mangrove forests as well as swimming, snorkeling and kayaking in the jungle’s three rivers and 10 cenotes. Visitors can spot over 130 animal species and 120 different types of fauna on the property.

Accommodations are balanced on raised pilings to reduce the impact on vegetation and ground water flow. Suites are large – some sleep up to 10 guests -- and designed as traditional haciendas utilizing local mahogany and marble with views of the Caribbean Sea or surrounding Mayan jungle. All feature flat-screen televisions, stocked mini bars, free Wi-Fi, terraces and most have outdoor Jacuzzis.

All-inclusive rates include unlimited meals, snacks and cocktails at six restaurants and five bars on site, in addition to exclusive access to the nature park’s tours, kids club, daily activities for all ages and live entertainment each evening. In addition to a private beach, the resort has two pools (one is adults-only). For an additional charge, guests can pamper themselves with body treatments and massages at the Ya’ax Che Spa. 

From the press:
  • "If you're craving a relaxing escape, the atmosphere at Hacienda Tres Ríos Resort will suit you well" -- U.S. News & World Report
  • "This ecofriendly all-inclusive property serves as proof that a hotel can be both comfortable and kind to the environment" -- Frommer’s



  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Sauna / Steam Room
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Baby-sitting service on request
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Safe
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer


  • Complimentary parking

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard check-in time: 3pm

Checkout: Standard checkout time: 11am

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-in time starts at 3pm Check-out time is 11am

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Know Before You Go

  • A resort fee is included in the total price displayed.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Have a Question?

1-877-966-0000 Email Us Check the F.A.Q.
Agents available Mon-Fri 9am-9pm & Sat-Sun 12pm-8pm ET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

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Hacienda Tres Rios - All Inclusive