The Madison, a Hilton Hotel, is a refined heritage property within a mile of the National Mall, Smithsonian Museums and White House, and two Metro lines connecting guests with the entire city. Named for the fourth President of the United States, the upscale hotel has served as a sanctuary for decades and hosted nearly every U.S. president since JFK.
Rooms include free Wi-Fi and added luxuries like marble bathrooms, dining rooms, terraces and panoramic views of the nation's capitol make upgrading to a suite feel appropriately presidential.
PostScript serves homely American cuisine, small plates and cocktails with a breakfast buffet and a la carte options available on weekends. Starbucks coffee, breakfast and snacks are available at the lobby's Barista Bar and in-room dining is available until 11pm. Guests have access to the property's gym and business center.
Amenities
General
Infant cots / cribs
Bar
Restaurant
Pet-friendly
Extra beds (fees apply)
100% smoke-free
Services
24-hour front desk
Concierge service
Currency exchange / ATM
Express check-in / checkout
Laundry / dry cleaning
Room service (limited hours)
Business center
Room amenities
Air-conditioning
Iron and ironing board
Kitchenette in some rooms
Mini bar
Outdoor space for some rooms
Pay-per-view / movies on demand
Safe
Flatscreen TV
Internet
Complimentary Wi-Fi in guest rooms
Complimentary Wi-Fi in public areas
Bathroom
Hair-dryer
Luxury toiletries
Bathtub or shower
Parking
Valet service (fees apply)
Accessibility
Accessible bathroom in some rooms
ADA compliant rooms
Roll-in shower
Policies
Check-in: Standard Time is 4pm.
Minimum age required to check-in: 21.
Checkout: Standard Time is 12pm.
Children and additional guests: Children 17 and under stay free of charge when using existing bedding. Extra bedding available upon request: $25 plus tax, per night. Crib/Pack 'n Play available upon request: free of charge.
Extra beds available in One Bedroom Suites only. Rates are based on double occupancy. Extra occupant fee for guests age 18 and over is 20.00 USD (subject to tax, per night) and will be added to the total price at check-out
Pets: Pets are allowed on request and will be charged at $75 plus tax per pet per stay.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: The hotel offers Valet Parking for 59.00 USD (subject to tax), per day. Charges will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.
PLEASE NOTE: The Valet Parking fee is waived when booking the Travelzoo Deal Rate
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(265 Member Ratings)
Ratings & reviews reflect verified member feedback for The Madison Washington DC, A Loews Hotel over the past 15 months.
Nice hotel. Friendly staff. Hiltons seem to try and upsell when registering which can be annoying. ( your room's not ready but if you want a nicer room ( or in my case, if you want an executive room for a few dollars more, you can check in now) I did do that as the upgrade included entry to the executive lounge and a nice buffet breakfast. The travelzoo deal was great as it included a very good rate and free parking which otherwise would have been an extra $60/night
DavidApr 30, 2019Freehold, NJ, USA
Other Comments
Had requested a king back in December, but none available upon check in.
The heater/AC in room was loud.
MarilynApr 29, 2019Fairfax, VA, USA
Enjoyed Most
Valet parking.
Other Comments
Breakfast buffet was $20 - come on!
JayApr 28, 2019Marietta, OH, USA
Enjoyed Most
Everything was great!!
Other Comments
I would recommend to my friends!
Mary JoApr 09, 2019Baltimore, MD, USA
Enjoyed Most
Location
Other Comments
Only negative was no coffee maker in the room
SylviaApr 09, 2019San Leandro, CA, USA
Enjoyed Most
Staff all very helpful and friendly. Enjoyed rest/bar for an easy dinner
dianeApr 09, 2019newville, PA, USA
Enjoyed Most
It was helpful for us to have free parking included in our Travelzoo deal.
Other Comments
For the price, we expected much more. The beds were too firm and uncomfortable, and the room was small. Additionally, we could hear the normal conversations of the occupants in the next room, which was quite annoying at 1 am in the morning. I have never stayed in such a "four star" hotel that had such poor room-to-room sound proofing (or lack thereof!), We also had a room at the end of the hall next to the ice dispenser. So, we would hear this crashing ice flow sound throughout the night. Not pleasant! Lastly, their in-room snacks and drinks are on a pressure sensor; so, even if you pick up the item to just check its calorie count and put it back, you have to battle the front desk to not get charged for the item. Plus, it was cheap to be nickled and dimed at such a "fine" hotel -- you couldn't even use the in-room safe without getting charged. Not impressed with this hotel; and, not planning to return to it.
MarlinApr 08, 2019Mesa, AZ, USA
Enjoyed Most
Clean and well appointed
Other Comments
They were trying to squeeze every cent possible out of the guests. Breakfast was $20. There were no ice or snack vending machines--only in the room, with $4.50 sodas. They tried to upsell me a better room telling me mine would be noisy. I never heard a sound.
SaraApr 08, 2019Northborough, MA, USA
Enjoyed Most
Staff was great
Other Comments
Go for it
IsabellaApr 08, 2019New York, NY, USA
Enjoyed Most
View. Free valet parking. Great rate.
KarenApr 02, 2019aston, PA, USA
Enjoyed Most
The room was nice staff friendly. Valet parking /staff
Enjoyed the breakfast
MarvinApr 01, 2019St. LouisJ, MO, USA
Other Comments
I am always surprised when I have a room with no coffee maker, no microwave and no refrigerator!
DonnaMar 24, 2019Navarre, FL, USA
Enjoyed Most
Location
PrudenceMar 22, 2019Marietta, NY, USA
Enjoyed Most
Ambiance and to a point location
Other Comments
The experience would have been all 5 star, however, the mattress felt a bit worn out, pointed out to staff no help there. The value for the money would have been great if they included even a continental breakfast as the breakfast price was beyond ridiculous even for a city hotel. Next time negotiate a deal with parking and breakfast,
VicenteMar 21, 2019Merritt Island, FL, USA
Enjoyed Most
The bar
Other Comments
People (employees) are long term and wonderful.
KennethMar 20, 2019Yellville, AR, USA
Enjoyed Most
The deal included free parking. In DC 2 days of parking is about equal to the cost of one hotel night.
davidMar 18, 2019atlantaAtlanta, GA, USA
Enjoyed Most
the friendly staff
BarbaraMar 12, 2019Simpsonville, SC, USA
Enjoyed Most
Everyone was very cordial - that in itself allows for others to be happy. Thank you for a nice experience.
JamesMar 11, 2019Scranton, PA, USA
Enjoyed Most
The beds were very comfortable.
Other Comments
The walls between the rooms are paper thin and you can hear the guests have conversations in the room next door.
PeterMar 11, 2019PhiladelphiaPhiladelphia, PA, USA
Enjoyed Most
The staff was friendly and attentive.
Other Comments
This deal is excellent if you were looking for a great host to stay around delicious food and access to all the museums and monuments.
RobertMar 10, 2019Cary, NC, USA
Enjoyed Most
The room was very nice and the lobby was inviting.
Other Comments
The hotel was a good place from which to visit a variety of attractions, either by walking (the Phillips Collection) by Metro (the National Gallery) or by using Uber (the Folger Shakespeare Library).
RobertFeb 25, 2019Ocean City, MD, USA
Enjoyed Most
location
Other Comments
Great location, walking distance to many attractions.
MelissaFeb 25, 2019Jamison, PA, USA
Enjoyed Most
Comfy beds
Other Comments
Great service. Nice menu in the restaurant.
ElizabethFeb 23, 2019Clarksville, MD, USA
Enjoyed Most
That I had free valet parking. Parking at the hotel is quite expensive. All of the staff I interacted with were great from valet to front desk.
Other Comments
There was a $100 incidental charge/hold on my card that I am waiting to make sure is not charged. Not sure if the $100.00 was mentioned in travelzoo's fine print.
MonicaFeb 19, 2019Midlothian, VA, USA
Enjoyed Most
The location was ideal for walking to museums, monuments, and other central Washington DC attractions. We felt safe in the surrounding neighborhoods in all directions.
Other Comments
Excellent staff, comfortable rooms, quiet, secure. We would definitely stay here again. Highly recommend for families, groups of adults, business and/or pleasure
MikeFeb 19, 2019Monroe, WI, USA
Enjoyed Most
Quiet, and really nice. Slept so well.
Other Comments
I didn’t like how much the hilton staff tried to sell us stuff.
SarahFeb 19, 2019Washington, DC, USA
Enjoyed Most
The staff was great.
Other Comments
The only negative thing is that each floor has an ice machine that is very, very loud. It was used often and started at 6 am. Who the heck needs an ice bucket at 6am? Maybe the volleyball players staying at the hotel. I don’t know, but it was loud and annoying.
traceyFeb 18, 2019AlexandriaAlexandria, VA, USA
Enjoyed Most
The service and professionalism of the staff
EllisFeb 17, 2019Leesburg, VA, USA
Enjoyed Most
Great staff. Great room and location.
SusanFeb 15, 2019Marshfield, MA, USA
Enjoyed Most
The service was very attentive without being suffocating. I also noticed how well the staff attended to other customers.
Other Comments
Great location! Quick elevators and fast check in!
RonaldFeb 04, 2019York, PA, USA
Enjoyed Most
Good location
NancyFeb 04, 2019Lusby, MD, USA
Enjoyed Most
Service
Other Comments
Great customer service. Left for breakfast, told doorman that we would be back for car. Returned to hotel with snow cleared from car and it running and warm.
DixieFeb 04, 2019Waynesville, NC, USA
Other Comments
only complaint is that there's no coffee maker in the room. It's completely inconvenient for me to have to get dressed just to run down for a cup of coffee
KarinJan 23, 2019Portland, OR, USA
Enjoyed Most
The staff was great and very welcoming and accommodating. The room was beautiful too.
Other Comments
Great location near the White House and many tourist spots.
GaryJan 14, 2019Ashburn, VA, USA
Enjoyed Most
We enjoyed the ambiance of an older hotel.
Other Comments
The staff was professional and very helpful.
GraceJun 19, 2018Egg Harbor Township, NJ, USA
Enjoyed Most
Clean, large room, comfortable bed
MartinJun 19, 2018Fairport, NY, USA
Other Comments
This is the second time we've taken advantage of the fabulous Travelzoo Madison offer that includes valet parking, and we cannot say enough about how pleased we are. The hotel is small enough to border on boutique, the rooms are nicely appointed, the lobby is newly remodeled yet retains its established charm, the restaurant and bar add to the amenities, and the helpful staff is spot on.
HarlanJan 08, 2019Hickory, NC, USA
Enjoyed Most
Location
RichardJan 03, 2019Pickens, SC, USA
Enjoyed Most
Free valet with travelzoo purchase.
ThomasJan 01, 2019Naval Academy, MD, USA
Enjoyed Most
Quality for value
RichardJan 01, 2019Schenectady, NY, USA
Enjoyed Most
The room was very clean and comfortable!!
SandyJan 01, 2019Pottsville, PA, USA
Enjoyed Most
The blackout curtains, the decor, the staff
Other Comments
The bathrooms were not very clean and one room had a water issue that could have been dangerous to the guests (shower leaked all over the floor causing a slippery situation).
MelissaJan 01, 2019Annapolis, MD, USA
Enjoyed Most
They we're so nice and even went out of their way to sharpen a pencil for my daughter.
LaurieDec 30, 2018Rose Valley, PA, USA
Other Comments
Breakfast buffet which was $18/person was not particularly good. The eggs were cold and the bacon and sausage were barely cooked. They kept running out of food on the buffet ( including syrup for the waffles) and it took them a long time to refill the empty dishes. Also, the hostess was not very organized!
DianeDec 29, 2018Reston, VA, USA
Enjoyed Most
location
Other Comments
the hotel seems to be going through transition. Two very annoying issues - the heavy bathroom door would NOT stay open st all - we had to fashion a doorstop as it constantly fell almost closed and there was only something complimentary to drink in the lobby for about 15 minutes at a time at odd moments during the day then as fast as the carafe appeared, it would disappear. There were no coffee makers in the room. no ice machines available. Staff were all wonderful !
ChristineDec 22, 2018Pittsburgh, PA, USA
Enjoyed Most
The staff and the price
GIAMPIERODec 20, 2018Staunton, VA, USA
Enjoyed Most
Room felt very luxurious and staff was extremely welcoming and warm. Great location about a mile from the Mall/White House and a nice walk.
TARADec 17, 2018RichmondRichmond, VA, USA
Enjoyed Most
Staff were helpful and friendly ; rooms were large, comfortable and clean; location was close to tourist sites.
MaryDec 11, 2018Sharpsburg, MD, USA
Enjoyed Most
NICE ROOM - GREAT BEDS AND PILLOWS
RobertaOct 16, 2018Bridgewater, MA, USA
Enjoyed Most
It was very convenient location where you could walk to a lot of restaurants, attractions, etc. We absolutely LOVED the huge bathroom with the dual sinks. Room was very nice, warm and comfy.
KatrinaAug 28, 2018Woodbridge, VA, USA
Enjoyed Most
The service was excellent. I forgot comb and needed to sew something they provided everything. Gave care package of water and recommend great kids pizza restaurant. Location was within walking distance of White house. We sat outside in park and watched passerbys. Went to great dinner restaurant and sat outside. Overall excellent experience!
ElaineAug 27, 2018Hillsborough, AL, USA
Enjoyed Most
Location was great. We could walk to many tourist spots.
Other Comments
We made a request for non feather pillows when we made the reservation but did not get them. We’re allergic to feathers. We had to ask for them when we were about to go to bed but they came quickly.
EsperanzaAug 27, 2018Bronx County, NY, USA
Enjoyed Most
The location. I could walk or use the metro to reach the monuments and museums that were of interest to me.
Other Comments
I made the reservation for three nights but then realized that I would only be able to stay for two nights. I called the hotel directly and requested a change to my reservation... it took a LONG time on the phone to finally reach someone that could handle this. But, when I arrived at the hotel, I had still been charged for the night that I cancelled. I had to visit the front desk multiple times to get this resolved. Not all of the staff are helpful.
LisaAug 21, 2018Franklin, MN, USA
Enjoyed Most
The total experience was excellent.
WilliamAug 07, 2018Cleveland, OH, USA
Enjoyed Most
Staff was very friendly and accommodating
Other Comments
Only negative is that we had to ask for coffee maker. Not automatically in room
CherylAug 06, 2018Bluffton, SC, USA
Enjoyed Most
The service was great.
AngieAug 06, 2018Portsmouth, VA, USA
Enjoyed Most
The Concierge (Innocent Chesang) was amazing.
Other Comments
Clean, comfortable, accommodating and in the middle of everything!
AlanJul 31, 2018Palm City, FL, USA
Enjoyed Most
ROOMS ARE VERY NICE.
Other Comments
. NO MICROWAVE
ERNESTJul 31, 2018Williamstown, PA, USA
Enjoyed Most
I enjoyed the location, within walking distance of our destinations. The hotel also permitted early check in and early valet.
AndrewJul 30, 2018Virginia Beach, VA, USA
Enjoyed Most
The staff even housekeeping was especially courteous and always greeted us. We loved the central location.
Other Comments
There was a strong smell of wintergreen in the room especially on the sheets. We didn’t care for it.
CherisseJul 30, 2018Tyler, TX, USA
Enjoyed Most
Excellent
Other Comments
Excellent
LawrenceJul 26, 2018Bel.air, MD, USA
Enjoyed Most
The bed was really comfortable. Room service serves up a great veggie burger.
SylviaJul 24, 2018Lenoir, NC, USA
Enjoyed Most
Good location, very nice rooms, friendly staff.
Other Comments
Wish we had a coffee maker in the room.
FredJul 17, 2018Colonia, NJ, USA
Enjoyed Most
My baggage was "misplaced" by the airline and arrived late. The staff was very accommodating in helping with toiletries to use until my bag arrived. The were exceptionally friendly.
MarkJul 12, 2018BoiseBoise, ID, USA
Enjoyed Most
We stayed in the Penthouse, the room was beautiful and very comfortable.
Other Comments
The hotel is beautiful. Its within in walking distance of all the top site seeing places.
RonnieJul 09, 2018Baltimore, MD, USA
Enjoyed Most
Parking included :)
Good location, cordial staff.
MarilynJul 08, 2018Fairfax, VA, USA
Enjoyed Most
the Travelzoo free parking offer and the central location
Other Comments
room was dirty (stains on the furniture, curtains, sticky unidentified substances on the door frames); no coffeemaker or refrigerator, broken window shades and particularly disturbing the Antebellum themed wallpaper
NiaJul 06, 2018Harrisburg, PA, USA
Enjoyed Most
Great staff, rate, and location and the Travelzoo deal came with free valet parking which was awesome! Thanks!
WayneJul 05, 2018Crownsville, MD, USA
Enjoyed Most
Hotel was “like new”. Everything was modern and updated. It looked brand new.
SandraJul 03, 2018Garland, TX, USA
Enjoyed Most
very friendly staff
Other Comments
wish you would keep Starbucks open longer than 1pm
HelenJul 03, 2018Morganton, NC, USA
Enjoyed Most
Location
Other Comments
The staff was very friendly and the accommodations were lovely.
DonnaJul 02, 2018Trussville, AL, USA
Enjoyed Most
Staff was faultless, very professional and friendly.
RICHARDJul 01, 2018TITUSVILLE, FL, USA
Enjoyed Most
Ask the guest before
Other Comments
Room given by ice machine. We were not able to sleep both nights. We were told there are only 2 ice machines in the hotel. Why would anyone place a family near the machine. The rep assured me this was a great room and available immediately when we checked in. Felt he either lied or inexperienced.
AnitaJun 28, 2018Denville, NJ, USA
Enjoyed Most
The staff was very friendly and the location was convenient
LauraJun 26, 2018Royse City, TX, USA
Enjoyed Most
The location was conducive to all the places we wanted to visit. The museums, Lincoln memorial, restaurants. The ease of getting my car in and out from valet.
Other Comments
Asia that worked as the hostess at the restaurant, was very professional, and helpful. I requested information from her multiple times an she was always willing to assist.
NoreenJun 18, 2018Newark, DE, USA
Enjoyed Most
The hotel was beautiful and our room was comfortable and clean.
Other Comments
The air conditioner was not clear as to how to make it stop blowing. Even when we had it on auto settings it continued to blow.
the TV remote would not raise the volume and since the air conditioner was blowing so much we could barely hear.
No ice on our floor. Not sure where that was.
LiaJun 14, 2018Bensalem, PA, USA
Enjoyed Most
Great location
Other Comments
I made the reservation thru Travelzoo and the charges were $100 more than the reservation. I hope I can obtain a refund.
EstelaJun 13, 2018Holly Springs, NC, USA
Enjoyed Most
The location was convenient for what we were doing in DC.
Other Comments
I really appreciated Ashley sending me texts before I arrived to ask if there was anything they could do to make my stay better. And then another text during the stay to see that all was well with our stay.
JeffJun 12, 2018Anderson, SC, USA
Enjoyed Most
The staff were extremely gracious and helpful.
StevenJun 12, 2018Charlotte, NC, USA
Enjoyed Most
Staff was exceptional. Especially Innocent the Concierge
Other Comments
Terrace room worth the additional expense
WilliamJun 11, 2018Pittsburgh, PA, USA
Enjoyed Most
location
Other Comments
attentive staff
BruceJun 11, 2018Manassas, VA, USA
Enjoyed Most
But the staff were friendly and nice
Other Comments
They did not have refrigerators or a coffeemaker. The food was expensive and not at all great for the price they have it for.
NicholeMay 29, 2018Indianapolis, AL, USA
Enjoyed Most
All staff were polite and friendly and helpful. Rooms were nicely appointed and very clean. Too bad the overall experience was marred due to lack to details.
Other Comments
The room was either too hot or too cold. Impossible to get a comfortable temp to sleep. We paid extra for a city view. We didn't know that meant the building across the street. Disappointed. Buffet b'fast was cold, cold, cold.
WillardMay 29, 2018Charlottesville, VA, USA
Enjoyed Most
Ease of getting car from Valet Parking.
Also, very quiet hotel. Love that!!
Other Comments
Room rug seems a bit old/worn/dirty. Needs replacing.
ElizabethMay 22, 2018Marion, MA, USA
Enjoyed Most
Close proximity to Warner theater, where we had tickets for a show that night.
Parking included.
MarilynMay 21, 2018Fairfax, VA, USA
Enjoyed Most
Customer service was excellent. Employees were all very kind and helpful.
Other Comments
There was no thermostat in our room, so we couldn’t control the temperature. Bathroom was very small with no place at all to do make-up. There was a small couch that pulled out to a bed but here were no sheets or pillows for it. If you are hungry later at night there is no place to get food, had to call Uber delivery.
DeloresMay 21, 2018Mays Landing, NJ, USA
Enjoyed Most
The service & staff were terrific, the room was very clean and spacious and the free valet parking was icing on the cake.
ElaineMay 21, 2018PelhamPelham, NY, USA
Enjoyed Most
The hotel is a classic and the service was excellent !!
SusanMay 21, 2018Bohemia, NY, USA
Enjoyed Most
Every staff member was helpful and kind, well beyond my expectations. Innocence, the concierge, was particularly helpful. The room was stunning - spacious, a gorgeous balcony, comfortable furniture and bed. I loved the hot tea service as well.
Other Comments
We would love to stay here again! Thank you for an amazing and relaxing trip!
CynthiaMay 15, 2018Houston, TX, USA
Enjoyed Most
Location, free parking, staff, on site dining and bar
CatherineMay 14, 2018Wilmington, NC, USA
Enjoyed Most
Central location
MarieMay 01, 2018Hillsdale , NJ, USA
Enjoyed Most
You can’t beat the location walking distance to all major points of the city
AshleyApr 30, 2018Durham, NC, USA
Other Comments
When we checked in, the room we were given had no hot water. We had to move rooms, but in both rooms the hotel given toiletries were half empty and items were already missing from the minibar. On our last day, staff took our personal (and expensive) personal toiletries, and when an investigation was done they couldn’t find out who did it.
Vivian ChiuApr 30, 2018Kings County, NY, USA
Enjoyed Most
Door staff were very welcoming.
Other Comments
I called about a nightgown I had left in the room. I left my name and number with the housekeeping department on Monday. Though the recording I got said they would call me, it is Thursday and I haven’t heard from them yet. Wondering when I can expect a return call.
SueApr 26, 2018Winter Park, FL, USA
Enjoyed Most
Front desk was extremely friendly at check in. Liked that you needed a key pass for the elevator 24/7. Doormen also very friendly.
Other Comments
Not great on refilling amenities. We called down for soap and moisturizer but it was never brought up. I had to call again. The steam sauna in the men’s room in the gym was not working, the dry sauna wasn’t hot enough, and the gym showers did not have hot water.
KarenApr 24, 2018Toronto, ON, Canada
Enjoyed Most
The beds and pillows
Other Comments
Trudie was a wonderful help to us when we needed to have a refrigerator due to medical issues.
MargaretApr 23, 2018Union, KY, USA
Enjoyed Most
Very clean!!!
Other Comments
The room Type I reserved a month and a half ago was not available when we arrived after a 5 hour drive. I was told that it would be available the next evening and $29 was taken off of the cost of my room for that evening. So the next morning we ( along with 2 children) packed up to change our room only to be told once again that my reservation request from 2 months prior would not be accommodated. Again I was give a discount on the room, however this was our 1st visit to the city and we were hopefull to enjoy the city views.
CherylApr 23, 2018Rio Grande, NJ, USA
Enjoyed Most
Very friendly staff, nice hotel with a great location and even better price.
Other Comments
Hotel will be getting a bit of a facelift---changeover from Loews to Hilton has the main restaurant closed and could use a better fitness center. But staff is great and temporary bar/restaurant are both more than adequate.
jonathanApr 23, 2018Philadelphia, PA, USA
Enjoyed Most
It’s a lovely hotel, and the food in the restaurant was exceptional.
MarianApr 23, 2018Pittsburgh, PA, USA
Enjoyed Most
Quality and value
RichardApr 23, 2018Morristown, NJ, USA
Enjoyed Most
Location
Other Comments
Would be nice to have coffee and microwave in room.
RitaApr 22, 2018Moore, SC, USA
Enjoyed Most
A very friendly staff who went out of their way to be helpful and make our stay enjoyable. Special thanks to Romeo.
ROBERT A.Apr 12, 2018Talladega, AL, USA
Enjoyed Most
The location and the friendliness of the staff.
MarjorieApr 09, 2018Morristown, NJ, USA
Other Comments
First got checked into the wrong type of room and had to wait 20-30 min. til they reassigned us to the right room.
AmberApr 09, 2018South Gate, CA, USA
Other Comments
I went to check in at 9:30pm after a long day working and the told me they didn’t have my room available. The pushed me down to a Hilton 15 minutes north of the Madison. The room was really small with a double bed.
RobertApr 07, 2018Carmel, IN, USA
Enjoyed Most
location, room was very clean and comfortable
LauraApr 03, 2018Pickerington, OH, USA
Enjoyed Most
Free parking
Other Comments
Just OK. Requested early checkin and never heard a word. Room smelled of stale cigarette smoke.
TimothyApr 02, 2018Elkridge, MD, USA
Enjoyed Most
great location
Other Comments
the staff was friendly and helpful
joanMar 31, 2018Afton, VA, USA
Other Comments
Saloman and Inicent were super!
RichardMar 31, 2018Northampton, PA, USA
Enjoyed Most
The bed and the bathroom. Very luxurious and very clean.
SinclairMar 31, 2018Wilmington, DE, USA
Enjoyed Most
Location and room was clean and nice.
charleneMar 20, 2018West River, MD, USA
Enjoyed Most
Room was clean. Décor was attractive.
Other Comments
sheets had stains and then, while front desk did take care of it when asked, didn't act like it mattered. No coffee makers in room and complimentary coffee in lobby only until 7:30 a.m.--no hotel does that! Then front desk said they were taking something off bill, but I got bill with no reduction, contacted them and they said they'd take care of it, and as of now, still haven't. I come to DC all the time and have been trying different hotels. There are lots of really nice options so while these issues may not seem huge, no reason to stay at a place again with problems.
RitaMar 20, 2018Henrico, VA, USA
Enjoyed Most
All staff was helpful and prompt.
Other Comments
The bed closest to the window in room 731 is in desperate need of a new mattress. It is extremely sloped and I felt like I was falling out of bed all night.
SueMar 20, 2018Leland, NC, USA
Enjoyed Most
The service at the Madison, as with any Hilton, is top notch. From the complimentary water bottles at check-in to the speedy valet service upon checkout, everything was fantastic.
ChristineMar 19, 2018Centereach, NY, USA
Enjoyed Most
Great location..rooms were good size, support staff very helpful (bellman,valet,housekeeping
Other Comments
Had to wait almost exactly Check in time to receive a room, although everyone before and after me seemed to have no problem. Tv was really small very hard to enjoy from the bed. Selected room based on an outside terrace but there was no access to from room.
ChanceMar 19, 2018Richmond, VA, USA
Enjoyed Most
Location, updated rooms
AlaynaMar 18, 2018Charlotte, NC, USA
Enjoyed Most
Lovely decor, and super comfortable, dark rooms that are great for sleeping! The bed is pretty fantastic too!
KellyMar 18, 2018Austin, TX, USA
Enjoyed Most
Staff, fabulous bathtub, nice bedding
Other Comments
Ask for a room away from the elevators. We were awakened every time someone got off the elevator. The hotel should consider soundproofing the doors of rooms near the elevators.
susanMar 17, 2018Chapel Hill, NC, USA
Enjoyed Most
Made us feel welcome.
RobertMar 12, 2018Cary, NC, USA
Enjoyed Most
Free parking included
SarahMar 12, 2018Philadelphia, AL, USA
Enjoyed Most
Check in was quick and the staff was very friendly.
