San Francisco

Hotel Diva

Member rates available
Jessica McNally
Deal Expert

Why We Love This Hotel

  • At arm's reach from major shopping destinations -- Union Square is two blocks away while Market Street is less than a ten minute walk
  • Moody decor bedecks chic urban rooms with views of downtown
  • The central location is convenient to transit options -- the cable car to Fisherman's Warf, the streetcar to Castro and the BART are all within a couple blocks

Enjoyed This
"Great location, comfortable beds, enjoyable wine reception. The best part was the staff they were friendly, kind, helpful, informative and professional. The staff gave another layer of hospitality that made our holiday stay a true pleasure."
Dec 28, 2019 - Aptos, CA, USA
See All 6 Member Ratings

Rooms & Rates

Check Rates
Check Rates


Within blocks of Saks Fifth Avenue, Neiman Marcus, Macy's, Nike and shopping at Union Suare, not only does the Hotel Diva sit in the heart of the action, it boasts an impressive past guest list to boot; check out the "Diva Sidewalk of Fame," where you'll find the signatures of celeb guests like Broadway stars Chita Rivera and Tommy Tune.

Chic guest rooms are dramatically staged in a white and grey palette offset with deep purple throw blankets and burnt orange flowers. Yes, it's all about the glam, but guests can expect some modern comforts too. For instance, free Wi-Fi, flat-screen TVs and coffee makers come standard. All rooms also have air conditioning -- a rarity in this part of town.

A-list amenities include the daily happy hour from 5-7 p.m. where guests can enjoy complimentary California sparkling wine. There's also a 24-hour on-site gym, plus the hotel's Colibri Mexican Restaurant, where all hotel guests receive 10% off their tab.

A word from the wise: the Hotel Diva is in a lively part of town, so guests should expect some street noise in the room.


General The gym / fitness center is off site.

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free


  • 24-hour front desk
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities Some rooms offer ceiling fans.

  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station


  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)
  • High-Speed Wi-Fi (fees apply)


  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Extra bedding available upon request: $20 plus tax, per night.
Crib/Pack 'n Play available upon request: free of charge.
Extra guest charges will apply as follows:
$20 plus tax per night for older children and adults.

Pack-n-play for one child up to age of 2.
Extra bed available on request and in King Bed rooms only; $25 (subject to tax) per night. 
Rates are based on double occupancy. Extra person charge is $20 (subject to tax) per night.
Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request and will be charged at $50 plus tax per pet per stay.
Maximum weight: 50 pounds.

Charges will be added to your bill at the hotel.

Fees: A resort/facility fee of $29 plus tax, per night will be added to the total price of your stay upon check out.

The Resort Fee includes:

  •  Unlimited High-Speed Internet
  • Unlimited Local and Domestic long distance calls
  • Bottled water in guest rooms
  • 24-hour fitness center
  • 24 hour business center including copy and fax services
  • Social hour 5-7pm nightly
  • 20% off California Academy of Sciences
  • Union Square Shopping discounts.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $55.00 (subject to tax) per day for standard size vehicles and of $65.00 (subject to tax) per day for oversize vehicles applies, includes in and out privileges, and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(6 Member Ratings)
Ratings & reviews reflect verified member feedback for Hotel Diva, San Francisco (CA) (Highgate Hotels) over the past 15 months.
3.8 Ambiance
4.3 Location
4.3 Rooms
4.8 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
Great location, comfortable beds, enjoyable wine reception. The best part was the staff they were friendly, kind, helpful, informative and professional. The staff gave another layer of hospitality that made our holiday stay a true pleasure.
Other Comments
Thanks to staff members from the concierge to the front desk help. Also big thanks to Carlos.
lucy Dec 28, 2019 Aptos, CA, USA
Enjoyed Most
Staff is excellent. Rooms quite dark, noisy. Was awakened about 12:30/1 am every morning by the sound of items being thrown in a dumpster.
Other Comments
Clean rooms, comfortable beds. Staff is very friendly and helpful.
Roberta Oct 18, 2019 New London, NH, USA
Enjoyed Most
I would have appreciated it if Travelzoo would have made me aware of the fact that the facade of the hotel was under construction. While the construction noise did not bother me, the fact that I was not notified of this fact warrants a few lesser points.
Other Comments
I was in room 406 that overlooked the alley next to the hotel, which was strewn with garbage. I mean it was almost dystopian in its appearance. Filthy. I cannot believe the hotel staff is not aware of how horrid this looks and totally degrades the integrity of the hotel.
Christopher Jul 10, 2019 Murphys, CA, USA

Your Recently Viewed Deals

More Great Deals & Tips

Hotel Diva