San Francisco

Hotel Diva

Jessica McNally
Deal Expert

Why We Love This Hotel

  • At arm's reach from major shopping destinations -- Union Square is two blocks away while Market Street is less than a ten minute walk
  • Moody decor bedecks chic urban rooms with views of downtown
  • The central location is convenient to transit options -- the cable car to Fisherman's Warf, the streetcar to Castro and the BART are all within a couple blocks

"I would have appreciated it if Travelzoo would have made me aware of the fact that the facade of the hotel was under construction. While the construction noise did not bother me, the fact that I was not notified of this fact warrants a few lesser points."
Jul 10, 2019 - Murphys, CA, USA
See All 12 Member Ratings

Rooms & Rates

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Within blocks of Saks Fifth Avenue, Neiman Marcus, Macy's, Nike and shopping at Union Suare, not only does the Hotel Diva sit in the heart of the action, it boasts an impressive past guest list to boot; check out the "Diva Sidewalk of Fame," where you'll find the signatures of celeb guests like Broadway stars Chita Rivera and Tommy Tune.

Chic guest rooms are dramatically staged in a white and grey palette offset with deep purple throw blankets and burnt orange flowers. Yes, it's all about the glam, but guests can expect some modern comforts too. For instance, free Wi-Fi, flat-screen TVs and coffee makers come standard. All rooms also have air conditioning -- a rarity in this part of town.

A-list amenities include the daily happy hour from 5-7 p.m. where guests can enjoy complimentary California sparkling wine. There's also a 24-hour on-site gym, plus the hotel's Colibri Mexican Restaurant, where all hotel guests receive 10% off their tab.

A word from the wise: the Hotel Diva is in a lively part of town, so guests should expect some street noise in the room.


General The gym / fitness center is off site.

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free


  • 24-hour front desk
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities Some rooms offer ceiling fans.

  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station


  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)
  • High-Speed Wi-Fi (fees apply)


  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Extra bedding available upon request: $20 plus tax, per night.
Crib/Pack 'n Play available upon request: free of charge.
Extra guest charges will apply as follows:
$20 plus tax per night for older children and adults.

Pack-n-play for one child up to age of 2.
Extra bed available on request and in King Bed rooms only; $25 (subject to tax) per night. 
Rates are based on double occupancy. Extra person charge is $20 (subject to tax) per night.
Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request and will be charged at $50 plus tax per pet per stay.
Maximum weight: 50 pounds.

Charges will be added to your bill at the hotel.

Fees: A resort/facility fee of $29 plus tax, per night will be added to the total price of your stay upon check out.

The Resort Fee includes:

  •  Unlimited High-Speed Internet
  • Unlimited Local and Domestic long distance calls
  • Bottled water in guest rooms
  • 24-hour fitness center
  • 24 hour business center including copy and fax services
  • Social hour 5-7pm nightly
  • 20% off California Academy of Sciences
  • Union Square Shopping discounts.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $55.00 (subject to tax) per day for standard size vehicles and of $65.00 (subject to tax) per day for oversize vehicles applies, includes in and out privileges, and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(12 Member Ratings)
Ratings & reviews reflect verified member feedback for Hotel Diva, San Francisco (CA) (Highgate Hotels) over the past 15 months.
4.2 Ambiance
4.7 Location
4.2 Rooms
4.8 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
I would have appreciated it if Travelzoo would have made me aware of the fact that the facade of the hotel was under construction. While the construction noise did not bother me, the fact that I was not notified of this fact warrants a few lesser points.
Other Comments
I was in room 406 that overlooked the alley next to the hotel, which was strewn with garbage. I mean it was almost dystopian in its appearance. Filthy. I cannot believe the hotel staff is not aware of how horrid this looks and totally degrades the integrity of the hotel.
Christopher Jul 10, 2019 Murphys, CA, USA
Enjoyed Most
Location, modern room, friendly staff
Other Comments
A great stay in a cool modern and centrally located hotel....will definitely return
Thomas Dec 20, 2018 Davis, CA, USA
Enjoyed Most
Location and ease.
Other Comments
I liked the modern ambiance. Staff very efficient and helpful.
cj Dec 19, 2018 Campbell, CA, USA
Enjoyed Most
Most friendly and helpful staff
Other Comments
Location is the best.
rebecca Dec 02, 2018 escondido, AL, USA
Enjoyed Most
The wine hour is a nice touch. Room was clean and updated. Wi-Fi worked well. Pretty good location near Union Square.
Other Comments
Bathroom was tiny.
Andrew Oct 15, 2018 Chatham, NJ, USA
Enjoyed Most
Good location
Other Comments
Room didn't seem upgraded. Don't know if any were available. Check-in clerk didn't mention either way. Would recommend and would stay there again.
Andrew Aug 19, 2018 Prescott Valley, AZ, USA
Enjoyed Most
The location
Other Comments
There was not enough outlets in the room and no working clock
Casey Aug 12, 2018 Agoura Hills, CA, USA

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