San Francisco

Hotel Diva

Member rates available
Ryan Haase
Deal Expert

Why We Love It

  • Less than two blocks from Union Square and less than 10 minutes on foot from Market Street -- two of the city's main shopping zones
  • Guests highlight the friendly staff and moody rooms, though some found the lighting a bit too dim, and all hotels in this area are tight on space
  • Great transit connections for exploring: Within a couple blocks of the cable car to Fisherman's Wharf, the streetcar to the Castro and the BART train to the airport
  • A central location that draws lots of tourists, though street noise does sneak into rooms at most hotels around here

83% (60 Member Ratings)

"Location & comfortable beds."
Janell
May 24, 2017
Erie, CO, United States

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Map & Directions

The Powell Street BART station is less than 10 minutes by foot from the hotel. Guests can take BART to get to San Francisco International Airport or Oakland International Airport. 

Rooms & Rates

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Overview

San Francisco's Union Square earns its reputation for being a major shopping hub, with flagship stores like Saks Fifth Avenue, Neiman Marcus, Macy's and Nike all within walking distance of the hotel. BART, cable cars and buses are all within a couple blocks of the property, granting access to other areas of the city. It's a lively area, and street noise sometimes follows you back to your room, so it's best to pack ear plugs.

Outside the hotel, walk along the "Diva Sidewalk of Fame," which displays signatures of celebrity guests. Rooms are modern and moody, though dimly lit and can be a bit small -- common in this part of town. All rooms have air conditioning and windows that open for some fresh air. 

An evening happy hour serves free Cosmopolitan shots from 5-7 p.m. Delicious Mexican food can be found at Colibri Mexican Bistro, located in the lobby of the hotel. Room delivery can be ordered from 11 a.m. until 10 p.m. Inquire when booking about pet-friendly rooms, additional fees and certain restrictions. On-site valet is available for $55 per day. 

From the press:
  • "Favored by mid-budget fashionistas and traveling club kids, industrial-chic Diva's stainless-steel and black-granite aesthetic conveys a sexy urban look" -- Lonely Planet
  • "Many guests have commented positively on the rooms' cool decor, cleanliness, and comfortable beds, but have been unimpressed by their small size" -- Oyster.com

Amenities

General The gym / fitness center is off site.

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Shuttle service (fees apply)
  • Business center

Room amenities Some rooms offer ceiling fans.

  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard check-in time: 3pm. 

Checkout: Standard checkout time: 12pm.

Children and additional guests: Children ages 17 and under stay free of charge when sharing parents’ room and using existing bedding (on request). Infant's crib (pack-n-play) available on request, free of charge for one child up to age of 2.
Extra bed available on request and in King Bed rooms only; $20 (subject to tax) per night. 
Rates are based on double occupancy. Extra person charge is $20 (subject to tax) per night.
Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request (Maximum weight: 50lbs) and will be charged $50 (subject to tax) per stay. Charges will be added to your bill at the hotel.

Fees: A Facility Fee of $15.00 per night (subject to tax) applies and will be waived for all bookings. This fee includes Unlimited High-Speed Internet, Unlimited Local and Domestic long distance calls, Bottled water in guest rooms, 24-hour fitness center, 24 hour business center including copy and fax services, social hour 5-7p nightly, 20% off California Academy of Sciences, Union Square Shopping discounts.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $55.00 (subject to tax) per day for standard size vehicles and of $65.00 (subject to tax) per day for oversize vehicles applies, includes in and out privileges, and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

83% Positive
(60 Member Reviews)
Ratings & reviews reflect verified member feedback for Hotel Diva, San Francisco (CA) (Highgate Hotels) over the past 15 months.
3.8 Ambiance
4.5 Location
3.7 Rooms
4.6 Quality of Service
4.1 Value for the Money
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Other Comments
The area.
glen May 24, 2017 Farmington, MN, United States
Enjoyed Most
Location & comfortable beds.
Janell May 24, 2017 Erie, CO, United States
Enjoyed Most
Location
Other Comments
Clean friendly hotel
myrna May 22, 2017 Kingsburg, CA, United States
Enjoyed Most
The location
May 21, 2017 Granite City, IL, United States
Enjoyed Most
convenient location and the employees were very nice and helpful
Sherri A May 16, 2017 Phoenix, AZ, United States
Enjoyed Most
Hotel is conveniently located, staff very pleasant and helpful. A smart, Clean design of a fairly recent remodel makes for a nice ambience without being overwhelming. It was just what I was looking for - and at a reasonable price.
Other Comments
Couldn't get my UBER or LYFT to work in front of the hotel. Never figured out why - but there are still a few taxis around so not a big problem. SF is not as walkable as it once was so this is important.
Thomas May 16, 2017 Green Valley, AZ, United States
Enjoyed Most
The bed was comfortable, the room quiet and clean. The staff were attentive and helpful. Great location!
Other Comments
We went to Htel Diva with another couple, both couples using the same promotion. Their room was on the 7th floor, larger, with two windows an a lot of light. Our much smaller room was on the 4th floor, with a window out to the stairwell and very dark and gloomy. So, check out the rooms first!
Patricia May 15, 2017 Woodside, CA, United States
Enjoyed Most
The location is excellent. They also had complimentary cosmo shots at 5pm--an unexpected treat.
Other Comments
I was surprised by the damage deposit charged as we checked in. The room itself was very small and a bit dreary in decor.
Carol May 14, 2017 Yountville, CA, United States
Enjoyed Most
the coffee bar was nice, the shower was nice and tall with good water pressure and plenty of hot water.
Other Comments
The rooms are dim and dingy(not like in the picture and no flowers), a/c unit hanging from window, outside of window has not been cleaned in 10 yrs, if ever. The closet is about 1 foot deep and the door for the closet is a row of beads. The toilet paper is in a very awkward spot and it has a type of cover over it which makes it hard to use. I did not get to sleep very much at all because we were given a street view room. I was awaken by sirens twice, car alarm, people yelling/fighting several times. garbage trucks? I lost count of the times I was woke up. We were hit up by pan handlers entering and exiting the hotel
Mark May 14, 2017 elk grove, CA, United States
Enjoyed Most
Great Location very close to Union Square. Quiet and comfortable room.
Daniel May 08, 2017 Mountain View, CA, United States

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Hotel Diva

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