San Francisco

Hotel Diva

Carina Stebbins
Deal Expert

Why We Love It

  • Less than two blocks from Union Square and less than 10 minutes on foot from Market Street -- two of the city's main shopping zones
  • Guests highlight the friendly staff and moody rooms, though some found the lighting a bit too dim, and all hotels in this area are tight on space
  • Great transit connections for exploring: Within a couple blocks of the cable car to Fisherman's Wharf, the streetcar to the Castro and the BART train to the airport
  • A central location that draws lots of tourists, though street noise does sneak into rooms at most hotels around here

84%
Enjoyed This
(95 Member Ratings)
"Comfortable bed. Great location. Welcoming staff, especially Ron, the Concierge. "
Jeffrey
Aug 15, 2017
Brookfield, WI, USA

Map & Directions

The Powell Street BART station is less than 10 minutes by foot from the hotel. Guests can take BART to get to San Francisco International Airport or Oakland International Airport. 

Rooms & Rates

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Overview

San Francisco's Union Square earns its reputation for being a major shopping hub, with flagship stores like Saks Fifth Avenue, Neiman Marcus, Macy's and Nike all within walking distance of the hotel. BART, cable cars and buses are all within a couple blocks of the property, granting access to other areas of the city. It's a lively area, and street noise sometimes follows you back to your room, so it's best to pack ear plugs.

Outside the hotel, walk along the "Diva Sidewalk of Fame," which displays signatures of celebrity guests. Rooms are modern and moody, though dimly lit and can be a bit small -- common in this part of town. All rooms have air conditioning and windows that open for some fresh air. 

An evening happy hour serves free Cosmopolitan shots from 5-7 p.m. Delicious Mexican food can be found at Colibri Mexican Bistro, located in the lobby of the hotel. Room delivery can be ordered from 11 a.m. until 10 p.m. Inquire when booking about pet-friendly rooms, additional fees and certain restrictions. On-site valet is available for $55 per day. 

From the press:
  • "Favored by mid-budget fashionistas and traveling club kids, industrial-chic Diva's stainless-steel and black-granite aesthetic conveys a sexy urban look" -- Lonely Planet
  • "Many guests have commented positively on the rooms' cool decor, cleanliness, and comfortable beds, but have been unimpressed by their small size" -- Oyster.com

Amenities

General The gym / fitness center is off site.

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Shuttle service (fees apply)
  • Business center

Room amenities Some rooms offer ceiling fans.

  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: Children ages 17 and under stay free of charge when sharing parents’ room and using existing bedding (on request). Infant's crib (pack-n-play) available on request, free of charge for one child up to age of 2. Extra bed available on request and in King Bed rooms only; $20 (subject to tax) per night. Rates are based on double occupancy. Extra person charge is $20 (subject to tax) per night.Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request (Maximum weight: 50lbs) and will be charged $50 (subject to tax) per stay. Charges will be added to your bill at the hotel.

Fees: A Facility Fee of $15.00 per night (subject to tax = $17.10) applies and will be added to your bill at the hotel.   This fee includes:

  •  Unlimited High-Speed Internet
  • Unlimited Local and Domestic long distance calls
  • Bottled water in guest rooms
  • 24-hour fitness center
  • 24 hour business center including copy and fax services
  • Social hour 5-7pm nightly
  • 20% off California Academy of Sciences
  • Union Square Shopping discounts.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $55.00 (subject to tax) per day for standard size vehicles and of $65.00 (subject to tax) per day for oversize vehicles applies, includes in and out privileges, and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

84%
Enjoyed This
(95 Member Ratings)
Ratings & reviews reflect verified member feedback for Hotel Diva, San Francisco (CA) (Highgate Hotels) over the past 15 months.
3.9 Ambiance
4.5 Location
3.8 Rooms
4.6 Quality of Service
4.1 Value for the Money
Show Reviews
Enjoyed Most
Comfortable bed. Great location. Welcoming staff, especially Ron, the Concierge.
Jeffrey Aug 15, 2017 Brookfield, WI, USA
Enjoyed Most
Happy hour
Other Comments
Front desk staff and cleaning lady very friendly and nice
Carlos Aug 08, 2017 El Segundo, CA, USA
Enjoyed Most
The location, the cleanliness of the room and the friendly staff.
jane Jun 27, 2017 Redding, CA, USA
Enjoyed Most
Customer Service was great! They treated us very well on our Anniversary!
Jason Aug 01, 2017 Fort Collins, CO, USA
Enjoyed Most
Friendly service, low price
David Jun 27, 2017 Woodinville, WA, USA
Enjoyed Most
yes I did.
William Jul 26, 2017 Chesapeake Beach, MD, USA
Enjoyed Most
The friendly staff
Other Comments
Great location
Aaron Jun 12, 2017 Las Vegas, NV, USA
Enjoyed Most
Great location. Great staff.
Lindsay May 31, 2017 San Dimas, CA, USA
Enjoyed Most
Service was wonderful, location terrific, and rooms clean and modern.
Ron Jun 01, 2017 Sebastopol, CA, USA
Other Comments
The taxes added on that i wasnt aware. Ended up being $100 more than I agreed to
Wesley Jun 15, 2017 Garden Grove, CA, USA

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Hotel Diva

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