Occupying a full block of the French Quarter, Royal Sonesta New Orleans is the only AAA 4-Diamond hotel on Rue Bourbon. The crystal-lit marble lobby guides visitors to three lush courtyards where "you might forget you're right on Bourbon Street, what with all the graciousness inside" (Frommer's).
Rooms overlook the pool, a courtyard or the lively French Quarter street, and many of the rooms also feature French doors opening to wrought-iron balconies. Sonesta Guest Rooms feature one queen, one king or two queen beds assigned upon arrival; guests can upgrade to Deluxe accomodations for a little more space; all Sonesta and Deluxe guest rooms feature pillowtop bedding, flat-panel TVs and Keurig coffee makers.
Bourbon Street Balcony rooms offer a signature New Orleans experience, though balcony rooms can be more raucous thanks to the revelry below. RClub rooms include a personal concierge and access to the seventh-floor Club Lounge for complimentary breakfast in the morning and cocktails in the evening.
The hotel is also home to several dining and entertainment venues, including Restaurant R'evolution and Bar R'evolution, praised as having "some of the most accomplished luxury-grade cooking in New Orleans" by the Times-Picayune. The Jazz Playhouse features live music nightly, while the Desire Oyster Bar serves up cocktails and fresh Gulf seafood, including chargrilled oysters.
Amenities
General
Bar
Gym / fitness center
Outdoor pool
Pool bar
Restaurant
Nightlife / entertainment
Pet-friendly
Extra beds (fees apply)
Services
24-hour front desk
24-hour security
Concierge service
Currency exchange / ATM
Express check-in / checkout
Laundry / dry cleaning
Room service (limited hours)
Business center
ATM
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Fridge
Iron and ironing board
Safe
Flatscreen TV
iPod/iPhone docking station
Internet
Complimentary Internet access
Complimentary Wi-Fi throughout
Bathroom
Bathrobes
Bathtub
Hair-dryer
Luxury toiletries
Parking
Valet service (fees apply)
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible pool area
Accessible restaurant
ADA compliant rooms
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Policies
Check-in: Standard Time is 4pm. Minimum age required to check in: 21.
Checkout: Standard Time is 12pm.
Children and additional guests: Children 17 and under stay free of charge when using existing bedding. Crib/Pack 'n Play available upon request: free of charge. Extra guest charges will apply as follows: $40 plus tax per night for older children and adults.
Extra beds available on request (and based on availability) in all rooms except the RClub Rooms, Bourbon Street Balcony and two bed rooms: 40 USD plus tax, per night. Charges will be applied by hotel.
Pets: Pets are allowed on request and will be charged at $75 plus tax per pet per stay. Maximum weight: 30 pounds.
Fees: Valet service fee: $43 plus tax per day.
The Valet Parking service fee includes in and out privileges. Charges will be added to your bill at the hotel. This fee is subject to change at the discretion of the hotel and without notice.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: Bourbon Street is closed daily after 5pm and for special events. Guests should access the hotel via the Motor entrance, middle of the Conti and Bienville Street blocks.
Note: Showers are only available in the RClub King guest rooms. All other rooms have bathtubs.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(261 Member Ratings)
Ratings & reviews reflect verified member feedback for Royal Sonesta Hotel New Orleans over the past 15 months.
The location in the French Quarter made it easy to get around without a car. The rooms were clean and nicely appointed. We made use of the fitness center and the pool, which were both in excellent condition.
MaryApr 04, 2019New Berlin, WI, USA
Enjoyed Most
everything you need in one place and everything else within a stones throw
JamesApr 03, 2019Austin, TX, USA
Enjoyed Most
Location and security
JamesApr 01, 2019Huntsville, AL, USA
Enjoyed Most
The hotel was beautiful , thee beds very comfortable , and everything supurb.
BillMar 29, 2019Brampton, ON, Canada
Enjoyed Most
Location and Staff....wonderful inner room on courtyard so quieter.
Other Comments
Parking was too expensive, and taxes are outrageous!
MaureenMar 28, 2019Madison, AL, USA
Enjoyed Most
Location and dollar value
V WMar 27, 2019Rockport, TX, USA
Enjoyed Most
Love the location. The staff is always friendly and helpful. They also have security at night. They check id’s and lock doors to hotel after 8 pm. Must enter through main door.
MelissaMar 23, 2019tomball, TX, USA
Enjoyed Most
One of the best hotel staff experiences ever. Great professional team
Other Comments
The rooms were dirty when we checked in including filthy walls and hair on the walls of the shower
ShadMar 22, 2019Lake Mary, FL, USA
Enjoyed Most
Pricing with a nice hotel in the middle of Bourbon street
Other Comments
Thanks TravelZoo for this deal
SamsonMar 21, 2019Austin, TX, USA
Enjoyed Most
Location, staff and the restaurant food.
Other Comments
Location, location and location.
KennethMar 16, 2019Waterford Township, MI, USA
Enjoyed Most
Location was great - close to all the Action!!
KristieMar 13, 2019Paola, KS, USA
Enjoyed Most
Malcolm saved the day.
Other Comments
The hotel needs refurbishing. It all felt grimy. The lobby, lounge, restaurant and rooms. The only friendly and helpful staff was Malcolm, the doorman. The receptionist was tired and haggered, probably why she was curt and rude.The hotel is no longer royal.
AnaMar 13, 2019Fairfield, CA, USA
Enjoyed Most
Great service! Great location! Will be back for sure.
DarrellMar 11, 2019Cincinnati, OH, USA
Enjoyed Most
Location
Other Comments
Loved this hotel and location. From the very beginning we was greeted with such warmth and good service. The woman who checked us in was wonderful. Love this place and will be back again soon.
DonnaMar 06, 2019DerbyDerby, KS, USA
Enjoyed Most
Location
MonicaMar 04, 2019Walnut Cove, NC, USA
Enjoyed Most
Location.
MichaelMar 01, 2019Corolla, NC, USA
Enjoyed Most
Atmosphere
MarilynFeb 28, 2019MemphisBartlett, TN, USA
Enjoyed Most
The staff was exceptional. The RC level concierge, Darin, was extremely well qualified and knowledgeable. Everyone on the property greeted you with a smile and asked if they could help with anything, and if you said yes, the made it happen.
Other Comments
Location is excellent. You can walk to everything including catching street cars. On site is a great Jazz Bar and the oyster bar is very reasonable.
PaulFeb 04, 2019Lake Elmo, MN, USA
Enjoyed Most
The service was terrific and the location on Boubon street could not have been better!
lindaJan 31, 2019Holbrook, MA, USA
Enjoyed Most
The Royal Sonesta is centrally located from everything. There are a number of restaurants, bars, jazz club located right inside the Royal Sonesta. The street cars are only 3 blocks away from the hotel. You can walk to just about everything you want to see in NOLA.
RobertJan 26, 2019Naples, FL, USA
Enjoyed Most
Friendly staff
WilliamJan 26, 2019Jackson, MS, USA
Enjoyed Most
Elegant surroundings, friendly staff.
CharlesJan 25, 2019Edina, MN, USA
Enjoyed Most
Room service breakfast daily was very good
Other Comments
Room not ready upon arrival (we arrived after 3pm)
Bell person never brought luggage up after waiting so we had to go down and get it
Requests for additional robe went unheeded
Bucket drummers outside of room all day every day very annoying
State of the bathroom-needs maintenance
LauraineJan 25, 2019San Francisco, CA, USA
Enjoyed Most
Staff, location, value, room- can’t name just one
GeraldJan 24, 2019Salem, OR, USA
Enjoyed Most
Location
ThuyJan 24, 2019Irving, TX, USA
Enjoyed Most
It was right in the heart of all the action.
Other Comments
A beautiful hotel. Wonderful staff.
MaryJan 22, 2019Bartlett, TN, USA
Enjoyed Most
Thank you for the upgrade!!!
NatalieJan 22, 2019Yonkers, NY, USA
Enjoyed Most
Bedding
PATRICIAJan 19, 2019McDonaldMcdonald, OH, USA
Enjoyed Most
Incredibly attentive and friendly staff. Ambience of hotel, and cleanliness.
RobertJan 19, 2019Wilmington, NC, USA
Enjoyed Most
The location! Rooms were very clean, and hotel was very well kept.
Other Comments
Cannot beat the location right on Bourbon Street. They Valet park your car. While i will not be returning to New Orleans as we did not enjoy the area, the Hotel was the only bright spot.
KeliJan 14, 2019Largo, FL, USA
Enjoyed Most
The location is good if you request a quiet room. It’s in walking distance of everything in the French quarter and not far from the street cars that take you uptown. The staff was very welcoming and super nice.
Other Comments
The only downfall we didn’t enjoy was the cleanliness of the rooms. The bathroom floor was stained yellow in areas and we often had to ask for our bathroom mat as they took it and didn’t replace it. We found booger’s on the shower wall that obviously didn’t get cleaned the entire week we were there nor did the body wash/shampoo/conditioner ever get refilled while staying there. Additionally, the comforter was very dingy and dirty under the duvet. We had to push it down to avoid it touching us since it grossed us out.
SarahJan 12, 2019Mullica Hill, NJ, USA
Enjoyed Most
I have never met a more accomodating & friendly staff in all my years of travelliing.
Good location for a base to play tourist is Nawlins...great restaurants around corner off Bourbon
KathyJan 12, 2019N.. Myrtle Beach, SC, USA
Enjoyed Most
Loved the ambience and the elegance! Beautiful spot!
MarnaJan 10, 2019San Mateo, CA, USA
Enjoyed Most
The beautiful lobby and the location.
SharonJan 09, 2019Isabella, MO, USA
Enjoyed Most
7th floor additional benefits are so amazing! Gregory went above and beyond to ensure comfort, enjoyment, recommendations and true hospitality!
MarybethJan 09, 2019Manitowoc, WI, USA
Enjoyed Most
Easy to check in and convenient to Bourbon Street and more!
Other Comments
Staff was great! Loved the coffee shop and beds were comfy!
DawnJan 08, 2019Westminster, CO, USA
Enjoyed Most
Location
Other Comments
Staff was awesome.
michaelJan 06, 2019Palm Bay, FL, USA
Enjoyed Most
Location
Other Comments
Beautiful horel
KymJan 06, 2019Mercer Island, WA, USA
Enjoyed Most
The Jazz Playhouse is a great amenity and the dining options in hotel were great.
DAVIDJan 05, 2019Washington, DC, USA
Enjoyed Most
Loved this hotel! It was absolutely beautiful, especially the decorations for Christmas!
Other Comments
Ask for a back room higher up if you want to get some sleep. It's very quiet and didn't hear Bourbon Street at all.
MichelleJan 03, 2019Sanford, FL, USA
Enjoyed Most
It was easy walking distance to many destination points of interest.
Other Comments
It was classy, beautifully decorated for the holidays, and had a nice outdoor courtyard with a fountain.
StephaneDec 29, 2018Richardson, TX, USA
Enjoyed Most
The staff
Other Comments
Malcolm at the door is the BEST....he is helpful and friendly and we love him!!!!
PattiDec 29, 2018Stuart, FL, USA
Enjoyed Most
Room Jazz club
Other Comments
Will be back
RebeccaDec 29, 2018Chicago, IL, USA
Enjoyed Most
Housekeeping did a nice job
Other Comments
We never felt special or valued at the hotel. We normally stay at the Bourbon Orleans, but this year we decided to try the Sonesta. Although no one was rude, there just wasn’t anyone that really made us feel appreciated or valued. No one at the front desk was overly friendly, the Bellmen were very nice though. I just think the staff needs to be more engaging with their guests, I just felt like a number, not a valued guest.
GaryDec 27, 2018Brentwood, TN, USA
Enjoyed Most
We loved the location, and it was so beautifully decorated for Christmas. The staff, to a person, was very friendly and helpful. The room was very nice, just not much of a view; but we got such a good deal, we were happy with it!
MichaelDec 26, 2018Taylor, TX, USA
Enjoyed Most
Location
Other Comments
Very nice hotel..Staff were friendly
JohnnieDec 26, 2018Meraux, LA, USA
Enjoyed Most
The beautiful lobby and the staff.
Other Comments
All of the staff from housekeeping to registration to the cosierge went way out of their way to help with a million little things. Outstanding.
MarleneDec 23, 2018Johnstown, PA, USA
Enjoyed Most
It is on Bourbon Street in New Orleans & that is a great area to be in.
GaleDec 19, 2018JolietJoliet, IL, USA
Enjoyed Most
Location in the French Quarter was perfect for walking.
Other Comments
Check-in was odd. Front desk could not describe what type of room we were in or where it was in the hotel. We asked for a non-Bourbon St room. She said to let her know once we got up there. Sure enough it was a Bourbon St. room. Phone didn't work in the room so we walked back to the front desk for a different room. Perhaps the front desk attendants could use a map of their property.
They have a wonderful Jazz playhouse inside the hotel.
TranDec 17, 2018Rosemead, CA, USA
Enjoyed Most
The comfort, beauty, and atmosphere of the hotel.
Other Comments
Felt like one of the family there. The staff were always friendly and pleasant. Every personal need we had was important to them.
lindaDec 14, 2018Tampa, FL, USA
Enjoyed Most
Staff was wonderful. Everyone there is top notch.
Robert DDec 14, 2018Girard, IL, USA
Enjoyed Most
Great hotel. We prepared it iin the off season when Bourbon St. Isnt as crazy.
JuliaDec 12, 2018Sun Prairie, WI, USA
Enjoyed Most
Location to historical sites
Other Comments
Beautifully decorated for Xmas.
DennisDec 11, 2018Longmont, CO, USA
Enjoyed Most
Location and atmosphere
CarolineDec 11, 2018Crosby, TX, USA
Enjoyed Most
Location
MamieDec 07, 2018DeLandDeland, FL, USA
Enjoyed Most
Decorated esp pretty for the holidays!
JosephDec 06, 2018Mount Olive, MS, USA
Enjoyed Most
Location
WilliamDec 01, 2018Spring, TX, USA
Enjoyed Most
The hotel was lovely, the staff so friendly! The restaurants and music great to have al on the grounds.
DeaunDec 01, 2018Campbellmpbell, CA, USA
Other Comments
very difficult to get to the hotel the one way streets around the hotel were blocked by barricades and police. Had to call the hotel to find out how to get to parking entrance.
peterNov 30, 2018collierville, AL, USA
Enjoyed Most
The lobby.
LisaNov 29, 2018Baltimore, MD, USA
Enjoyed Most
Royal Sonesta is right on Bourbon Street, which is exciting for someone who has not been to the French Quarter in New Orleans before.
KarenNov 28, 2018Scotts Valley, CA, USA
Enjoyed Most
Location
Other Comments
Staff was so friendly!
SuzanneNov 28, 2018Alexandria, VA, USA
Enjoyed Most
Location and staff...Roneisha was the best!
VickeyNov 26, 2018Bolivar, TN, USA
Enjoyed Most
The friendly staff with outstanding customer service plus the location was great for just about anything New Orleans had to offer.
FrankNov 24, 2018Palm Harbor, FL, USA
Enjoyed Most
You could walk to anywhere you wanted to go
RussellNov 23, 2018Lando, SC, USA
Enjoyed Most
Class in the midst of the crazy. The Desire Oyster Bar was delicious and the Jazz Club was incredible.
ThomasNov 23, 2018Gunnison, CO, USA
Enjoyed Most
The location in the French Quarter. The friendliness and helpfulness of the staff. The French Quarter ambience. The Jazz Playhouse in the hotel. The reasonableness of the room rate.
Other Comments
The rooms could use a little updating--particularly the chair in the room needed reupholstering. We really enjoyed our stay!
EliseNov 20, 2018Eugene, OR, USA
Enjoyed Most
It was a wonderful hotel. Great people and a location to die for!
Other Comments
I hope you have this hotel again, the hotel does not disappoint.
EdNov 16, 2018Milwaukee, WI, USA
Enjoyed Most
The R Club lounge was well worth the extra fees for staying on the club floors. Super comfy beds.
AnnetteNov 13, 2018Metairie, LA, USA
Enjoyed Most
The staff was very friendly. The location was superb!
ChristinaNov 13, 2018Fort Belvoir, VA, USA
Enjoyed Most
Location
KarenNov 09, 2018Newnan, GA, USA
Enjoyed Most
Check-in was a breeze. Hotel honored our request for a quiet room.
Other Comments
The level of service in regards to housekeeping. For Royal Sonesta being a top class hotel I did not feel we got bang for our buck. On our first night, one bath towel was damaged, no bathmat was provided, cabinet for in room fridge was damaged. On the 2nd night, we had been out all day and was disappointed to return to our room between 5-6 pm to find that it had not been made yet! This is not what I expect from a highly rated hotel. The quality was just not up to standard.
GeorginaNov 07, 2018Fremont, CA, USA
Enjoyed Most
Convenience
Other Comments
We will request an interior room in the future. Street side rooms are too loud.
BarbaraOct 30, 2018Birmingham, AL, USA
Enjoyed Most
Club Rooms
Other Comments
Great jazz lounge
OwenOct 24, 2018Enumclaw, WA, USA
Enjoyed Most
Loved Wayne the manager and Robert in Desire! Such great help!
Other Comments
The sound of Bourbon at night is an issue for sure. next time we will bring a sound machine!
RandallOct 23, 2018Dallasallas, TX, USA
Enjoyed Most
They do a good job maintaining the lobby and keeping things looking nice despite the craziness going on right outside their front door...Also, it was very convenient for "doing" Bourbon Street. I had my fill of it after one night though. It was a one and done experience for me.
Other Comments
I knew the hotel was right on Bourbon Street. I was not expecting the noise level in our room to be so loud. They had plexiglass over the windows, presumably to help with the noise, but it was still very loud and hard to sleep. The room was also tiny and had an unpleasant smell.
KarenOct 23, 2018Winthrop, MA, USA
Enjoyed Most
Location and its customer service
Other Comments
One of the best features I enjoy is that it is centrally located if you wanted to stay in the French Quarter, I felt safe, and treated with much respect as women traveling alone in NOLA. Best of all they have a great Jazz Club on the premises that play every night. I would definitely return to this property in the future.
ErnestineOct 02, 2018Irvine, CA, USA
Enjoyed Most
The staff is great.
Other Comments
The room was dirty. Specifically the carpet was brown with dirt. The towels smelled bad. The conditioner dispenser was plugged up and never fixed during our 4 day stay. 30 years ago, it was a jewel in the Quarter. Now, it’s a Bourbon Street hotel.
SusanneSep 22, 2018Little Rock, AR, USA
Enjoyed Most
Location
CindySep 17, 2018Riverview, FL, USA
Enjoyed Most
Balcony
MarkSep 16, 2018Dothan, AL, USA
Enjoyed Most
The Jazz club in the hotel. Performers were great and convenient that right in hotel.
Other Comments
Housekeeping service was hot and cold. First couple of days early evening and still had not serviced room which made it complicated trying to get ready for dinner-but when called for service they were responsive. Some days good service but spotty job for example never vacuumed for 4 days of 5 day stay. But did have spill on bed and housekeeping very responsive to come and change sheets.
ShielaSep 15, 2018North Reading, MA, USA
Enjoyed Most
Amenities
Other Comments
Service was excellent
SarahSep 06, 2018Elk Grove, CA, USA
Enjoyed Most
Arrived at 9:30 am and the room was ready. This is a beautiful hotel in a great location. Jazz nightly in a beautiful club atmosphere—highly recommended!
AliceAug 24, 2018Largo, FL, USA
Enjoyed Most
Room, location, pool, atmosphere
Other Comments
Fabulous hospitality, great location, clean corridors and ease of flow within the hotel.
ElizabethAug 24, 2018Lyndhurst, NJ, USA
Enjoyed Most
Parking garage is an absolute must on Bourbon Street. Hotel was very clean, drinks a bit over priced, but we expected that.
PamAug 19, 2018Madison, NE, USA
Enjoyed Most
Luscious
Other Comments
Parking and room service were unreasonably expensive
LucieAug 12, 2018Yarraville, VIC, Australia
Enjoyed Most
The staff and service were excellent.
jewelAug 11, 2018Chicago, IL, USA
Enjoyed Most
Service and room
Other Comments
Staff were outstanding. Wilbert was awesome. Front desk gal was super.
josieAug 08, 2018Houston, TX, USA
Enjoyed Most
Location and beautiful place
Other Comments
We will be back!
williamAug 06, 2018Escondido, CA, USA
Enjoyed Most
Jazz club
Other Comments
Location
DavidJul 25, 2018Kingwood, AL, USA
Enjoyed Most
The location in the French quarter and the beautiful ambience. It's a great hotel.
LisaJul 20, 2018Walnut Creek, CA, USA
Enjoyed Most
Was within walking distance to the Cathedral, Jackson Square, Cafe Du Mond and the French Market. Got some good exercise!! Beautiful hotel!!
DeborahJul 18, 2018Florissant, MO, USA
Enjoyed Most
Location and the staff at the hotel were great. We felt very welcome there.
KenJul 18, 2018Dallas, TX, USA
Enjoyed Most
The location is awesome! You can walk to all the tourist locations. The hotel is amazing and grand in its appearance. It is welcoming and the restaurants and jazz bar are great!
Other Comments
We will definitely be back.
TamaraJul 11, 2018Chicago, IL, USA
Enjoyed Most
The Hotel was right in the middle of all the Crazy Fun...Close to restaurants and bars right on Bourbon Street....
Other Comments
At check out please review your bill, The Hotel over charged me, but the Travelzoo representative worked it out and I am grateful. Thank you........
BennieJul 09, 2018Sylmar, CA, USA
Enjoyed Most
Enjoy the location of the hotel. It is also relatively quiet when you have an interior room facing pool or courtyard. Great restaurants.
MelissaJul 07, 2018tomball, TX, USA
Other Comments
Chantel at the front desk was wonderful!
KarenJul 06, 2018Detroit, MI, USA
Enjoyed Most
The staff, pool, and ambiance
EvangelineJul 04, 2018San Antonio, TX, USA
Enjoyed Most
If Bourbon Street is what you're looking for in a New Orleans trip, this is your place. Rooms were nice, staff was good, and everything Bourbon has to offer is literally right out the front door.
Other Comments
But that 'everything' on Bourbon includes street musicians, live bands, and DJ's until early morning. Balcony room was cool for the experience but I wouldn't count on a peaceful night's rest.
JaredJun 28, 2018Littleton, CO, USA
Enjoyed Most
The jazz club
Other Comments
I love that it was really nice and clean and the workers were nice and very kind and helpful
ToniJun 26, 2018shreveport, LA, USA
Enjoyed Most
Excellent location.
EdwardJun 24, 2018San Antonio, TX, USA
Enjoyed Most
Location, pool
MaryJun 22, 2018Dallas, TX, USA
Enjoyed Most
Everything!! Location, spacious rooms, courteous staff, Desire Oyster House, and enjoying the sights from the balcony! Thank you!
WaltJun 22, 2018Baton Rouge, LA, USA
Enjoyed Most
The restaurants and pool
DonaldJun 21, 2018Ponchatoula, LA, USA
Enjoyed Most
Location. Nice hotel.
ArthurJun 07, 2018West, TX, USA
Enjoyed Most
Beautiful hotel with plenty of character
HeathJun 07, 2018Seattle, WA, USA
Enjoyed Most
it was a beautiful hotel in a central location.
Other Comments
when I booked a room with a view, I didn't expect to have to stand on a desk in order to see out a window with a view to the roof across the street. After moving rooms 4 times, we finally got a very nice room poolside. There are things I would recommend about this hotel but also had a few issues so would shop around before staying again. But overall, it was a nice hotel.
RoseJun 04, 2018Owings, MD, USA
Enjoyed Most
Location, pool bar
DavidMay 31, 2018Lincolnton, NC, USA
Enjoyed Most
I most enjoyed the extremely friendly and helpful staff, and how beautiful this hotel is.
PatrickMay 29, 2018Douglas, MA, USA
Enjoyed Most
Location
HeatherMay 29, 2018Wilmer, AL, USA
Enjoyed Most
The location was excellent and we loved being in the French Quarter. We were very lucky to have a room that faced a side street so the noise level was acceptable. Others weren’t so fortunate.
LorraineMay 27, 2018Wilmington, NC, USA
Enjoyed Most
Design
MartinMay 24, 2018Vero Beach, FL, USA
Enjoyed Most
Location
SteveMay 24, 2018Grand Island, NE, USA
Enjoyed Most
The tiki bar and pool and the room
BarbaraMay 24, 2018Vero Beach, FL, USA
Enjoyed Most
Location
BrendaMay 23, 2018Dunedin, FL, USA
Other Comments
Wayne concierge was outstanding! Totally customer oriented and knew his city. He made the stay!
DeniseMay 20, 2018west harford, CT, USA
Enjoyed Most
On Bourbon street but once your in the hotel its really quiet.
jeffMay 20, 2018Bonney Lake, WA, USA
Enjoyed Most
The lobby and courtyard were beautiful and the location was perfect.
VickiMay 18, 2018Reno, NV, USA
Other Comments
Best pillows ever!!!
sueMay 17, 2018Port Richey, FL, USA
Enjoyed Most
Central location in French Quarter, great service and comfortable room
CynthiaMay 17, 2018Bremerton, WA, USA
Enjoyed Most
Location
SusanMay 07, 2018Rochester, MI, USA
Enjoyed Most
pool / bands nightly
Other Comments
very nice staff (everyone) / could use one thing though - a BETTER shower head for
all nice bathroom , tub, etc. but a changeable massaging head would help
RussellMay 06, 2018Austin, TX, USA
Enjoyed Most
Service and location were perfect!
BevMay 06, 2018Henderson, NV, USA
Enjoyed Most
Location right on Bourbon St. Non-stop entertainment.
MoniqueMay 05, 2018Smyrna, DE, USA
Enjoyed Most
Super luxe! We went for our wedding/honeymoon and they made it very special. The staff were unbelievably wonderful and hooked us up with a killer upgrade on the private 7th floor with private club full of happy hour and breakfast freebies, our huge room had a private terrace with sweeping city views. Special kudos and thanks to Rafaela at front desk, Tony in reception and Darrin our 7th floor concierge. The hotel is really spectacular in every way, from food and beverage to hospitality and amenities. Fantastic pool and Jazz Club. The most central location imaginable. Would have booked longer stay if there were more dates available. Truly magical.
Other Comments
Lovely and opulent.
VictoriaMay 04, 2018Los Angeles , CA, USA
Enjoyed Most
Location right on Bourbon Street, but our room was courtyard and quiet as can be, perfect scenario to be where the action is and be able to retreat when wanted.
Other Comments
One small issue before we left, we wanted to sit in the Jazz Club for one song, but we weren't allowed to unless we purchased something. We just thought it was weird, since we were staying in the hotel and the club wasn't even half occupied. Rules are rules...so we left and went up to our room. That's the only complaint, everything else was top notch.
VickieApr 28, 2018Boise, ID, USA
Enjoyed Most
The staff was amazing — gracious, helpful, patient. Rooms and common area were well-maintained and in great condition. Location was perfect...walking distance to most things.
Other Comments
This hotel has great management- it’s in beautiful condition, had a wonderful staff. Concierge Wayne and front desk staff especially April were wonderful. Our only complaint is is that housekeeping staff would knock on our door in the morning when our “privacy please” sign was in the door.
KarenApr 27, 2018Redwood city, CA, USA
Enjoyed Most
Lovely, clean, very very kept up, location
Other Comments
For such an upscale place I would hope for better customer service everywhere from the pool bar to the front desk.
RebeccaApr 22, 2018Waunakee, WI, USA
Enjoyed Most
Location
GeorgeApr 21, 2018New Port Richey, FL, USA
Enjoyed Most
The location and the ambience of the entire property is fabulous. Booking a room was simple! The staff's attention was very nice.
Other Comments
Do NOT take a room on the Bourbon Steet side. Be sure to ask the room's location!
CarolApr 14, 2018Granbury, TX, USA
Enjoyed Most
Location and staff
PatriciaApr 14, 2018Springfield, MA, USA
Enjoyed Most
Location!
Other Comments
Beautiful hotel and staff.
AngelaApr 12, 2018Elizabethtown, PA, USA
Enjoyed Most
Friendly and helpful staff.
DianeApr 11, 2018Madison, NC, USA
Enjoyed Most
Location, good food & entertainment in hotel, friendly staff, good service
Other Comments
Need towel bars in bathroom to save towels
JanetApr 06, 2018Eugene, AL, USA
Enjoyed Most
Staff were great
Other Comments
The best hotel in New Orleans
BryanApr 06, 2018Jackson, MI, USA
Enjoyed Most
Great location and a beautiful hotel
KellyApr 04, 2018Saint Petersburg, FL, USA
Enjoyed Most
The rooms were clean and spacious. We were on a courtyard so it was quiet, yet close to the action.
Other Comments
The price for the hotel was great and we would book again if we found a deal. We would not book again at full price, as we prefer to be closer to Jackson Square - not that it was far, but at full price it would be more inconvenient. Parking is pricey.
LauraApr 03, 2018Lake Saint Louis, MO, USA
Enjoyed Most
James,the conceirge was extremely helpful in getting us dinner reservations for each night we were there.
Other Comments
I'm glad we didn't have a room facing Bourbon st as it was noisy.
AlisonMar 31, 2018Indianapolis, IN, USA
Enjoyed Most
The location is the absolute best. Since it was raining we decided to try the restaurant in the hotel, Desire, and it was excellent!
SheilaMar 31, 2018Houston, TX, USA
Other Comments
Although staying on Bourbon St was an experience, we'd likely not do that again given the high noise levels from the street at night. We weren't in a room facing Bourbon and it was still too loud to sleep.
MarkMar 28, 2018Chandler, AZ, USA
Enjoyed Most
Liked the comfortable bed and nice bathroom. Soundproofing the windows is my only suggestion to better the experience. Like the courtyard that smelled like orange blossoms and most importantly.....my wife loved it.
DavidFeb 27, 2018Tampa, FL, USA
Enjoyed Most
The location
Other Comments
The only disappointment was I left a pair of earrings on the bathroom counter that weren’t turned in by housekeeping. I hate that bc they were of great sentimental value to me.
BettyFeb 27, 2018Deville, LA, USA
Enjoyed Most
Entire stay was Perfect!! Would highly recommend and definitely stay again.
Other Comments
Perfect! I have been to New Orleans may times but this was my first stay at RS- loved, loved, loved it!
AmandaFeb 18, 2018RinggoldRinggold, GA, USA
Enjoyed Most
Super friendly staff went out of their way to make us comfortable.
Other Comments
Great location close to restaurants, parades and attractions. Our room away from street was very quiet.
geraldFeb 12, 2018Cleveland, OH, USA
Enjoyed Most
Location was great foe people watching!
TeresaFeb 11, 2018Orient, OH, USA
Enjoyed Most
Beautiful hotel centrally located in the heart of the French Quarter.
Other Comments
We had a room at the R Club level. Daily happy hour was great. Patricia and Greg were hosts -- very personable and helpful.
MaryFeb 10, 2018Mooresville, NC, USA
Enjoyed Most
Location and friendly staff.
Other Comments
The concierge floor was incredible. Great value!
PeterFeb 10, 2018Odessa, FL, USA
Enjoyed Most
Great concierge service with our 7th floor location, including breakfast and drinks and snacks in the afternoon; very good restaurant and music options in the hotel.
StevenFeb 09, 2018Oakland, CA, USA
Enjoyed Most
Location
Other Comments
Excellent customer service
TammyFeb 09, 2018Littleton, CO, USA
Enjoyed Most
Location, K level room and amenities, staff excellence.
JamesFeb 09, 2018Green Bay, WI, USA
Enjoyed Most
Friendly. Location was perfect. Beautiful hotel.
Rae JeanFeb 07, 2018Whitehall, MI, USA
Enjoyed Most
convenience to French Quarter....Hotel staff were VERY friendly and helpful !!
