Krystal Grand Punta Cancun

Karl Klockars
Deal Expert

Why We Love This Hotel

  • Quieter location than the rest of Cancun’s Hotel Zone, but still only a 10-minute walk from nightlife
  • Set on a peninsula, all of the property’s rooms face the water
  • Medium-size property feels almost boutique compared to nearby mega resorts
  • Family-friendly resort has a kids club, playground and kids pool


From its location on the tip of Punta Cancun, the Krystal Grand Punta Cancun offers stunning views of the sunrise over Isla Mujeres from east-facing rooms or sunsets over the Nichupté Lagoon for those staying on the west side of the property. This location in Cancun’s hotel zone also puts guests within a 10-minute walk of popular nightclubs like Coco Bongo and the local flea market. Tourist attractions like Xcaret and Xel-Ha are a 20-minute drive from the property and Tulum is less than two hours by car.

All rooms have partial or full water views with private balconies, minibars, flat-screen televisions, coffeemakers and 24-hour room service. Visitors have the choice of one king bed or two doubles, accommodating a family of four, or can upgrade to Altitude Rooms on the three highest floors with access to a private lounge offering continental breakfast, hors d’oeuvres and evening cocktails. Suites have separate living rooms, rainfall showers and also have access to the Altitude Lounge.

The property’s five restaurants and bars offer diverse dining choices covered by the all-inclusive rates. Guests can dine indoors or alfresco with a la carte and buffet options for every meal. There is also a deli with grab-and-go snacks and sandwiches, perfect for a self-packaged beach picnic.

The family-friendly resort caters to tiny travelers with a kids club and kids pool while adults can soak up the sun from the multi-sectional pool or pamper themselves with treatments at the hotel’s spa. Guests also have access to the hotel’s 24-hour gym, business center and daily activities program. 

Rooms & Rates

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  • Pool bar
  • Sauna / Steam Room
  • Spa


  • 24-hour front desk
  • 24-hour room service
  • Baby-sitting service on request
  • Concierge service
  • Currency exchange / ATM
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Business center

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Mini bar
  • Safe


  • Complimentary Wi-Fi in guest rooms


  • Bathrobes
  • Hair-dryer


  • Complimentary valet service


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-in time starts at 3pm Check-out time is 12pm

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 280 and MXN 350 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Krystal Grand Punta Cancun