Playa del Carmen

Belmond Maroma Resort & Spa

Randi Redmon
Deal Expert

Why We Love This Hotel

  • Luxury beachfront resort on the Riviera Maya with three pools
  • Free breakfast served in the restaurant or delivered to rooms
  • Rooms have free Wi-Fi and balconies but no televisions
  • Included on Conde Nast Readers’ Choice List of Top Resorts in Eastern Mexico (2017)


The jungle and beach meet in perfect harmony at the Belmond Maroma Resort, where a labyrinth of paths weave through tropical forest leading guests to white sand and thatched-roof guest rooms. Located between Cancun and Tulum, the resort features open-air designs and is decorated with handcrafted furnishings and handwoven rugs and hammocks. Attention to detail transcends from décor to service; the staff “elevates the experience from mundane to genuinely personal” (Travel + Leisure), from the waiters preparing guacamole tableside to maids scattering fresh blossoms across guest beds each day.

Visitors can reserve one of the original, thatched-roof bungalows featuring hand-painted Mexican tiles in the deep soaking tubs, indigenous artwork and balconies or terraces. Find relaxation and luxury in one of the resort's oceanfront suites with private plunge pools, outdoor showers, in-room morning coffee delivery and exclusive access to a fitness center and a beachfront spa with self-serve mud baths. In low season, kids up to 12 years old stay free in their parents’ rooms. The family-friendly resort accommodates young guests with in-room welcome gifts, child-sized robes and slippers, beach games and kids menus in the restaurants.

El Restaurante serves regional specialties for three meals a day, but after sunset, the outdoor terrace and beach dining are illuminated with candles as a band serenades diners. Contemporary Mexican cuisine is available at El Sol, or guests can enjoy cocktails and a variety of small plates at the beachside bar, Freddy's. Breakfast is included in all room rates and guests can choose to dine in the restaurant or have the meal delivered to their rooms.

Between meals, the resort keeps guests busy with three palm tree-lined pools (including one exclusively for adults), two tennis courts, a fitness center with private classes and personal trainers, free bicycle tours of the jungle and an observation tower with 360-degree views of the resort, jungle and ocean. On the beach, a thatched-roof casita holds a boutique selling authentic Mexican art, jewelry and clothing in addition to necessities like waterproof cameras, sunscreen and sunglasses. Food-focused activities like cooking classes, tequila tastings and themed dinners are available. The concierge can arrange ecology tours, scuba diving excursions, visits to the Mayan temples, sailing trips, swimming with dolphins and tee times at local golf courses

Rooms & Rates

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  • Bar
  • Newspaper / magazines
  • Games room
  • Roof terrace
  • Sauna / Steam Room
  • Tennis courts
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Safe in reception (fees apply)

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Hair-dryer
  • Luxury toiletries
  • Slippers


  • Complimentary parking
  • Complimentary valet service


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Pets: Pets allowed. Only service animals are allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details:

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2827 per vehicle (one-way)
  • Pet fee: MXN 3680 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Belmond Maroma Resort & Spa