Playa del Carmen, Mexico

Belmond Maroma Resort & Spa

Travelzoo Staff

Why We Love It

  • Luxury beachfront resort on the Riviera Maya with three pools
  • Free breakfast served in the restaurant or delivered to rooms
  • Rooms have free Wi-Fi and balconies but no televisions
  • Named to Travel + Leisure 500 World’s Best Hotels & Conde Nast Readers’ Choice List (2015)

"The service rates a 15 on a scale of one to ten" -- Conde Nast Traveler

Member Rates include FREE extras, when available
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Map & Directions

The hotel is a 35-minute drive from Cancun International Airport.

Rooms & Rates

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Overview

The jungle and beach meet in perfect harmony at the Belmond Maroma Resort where a labyrinth of paths weave through tropical forest leading guests to white sand and thatched-roof guest rooms. Located between Cancun and Tulum, the resort features open-air designs and is decorated with handcrafted furnishings and handwoven rugs and hammocks. Attention to detail transcends from décor to service where the staff “elevates the experience from mundane to genuinely personal” (Travel + Leisure) from the waiters preparing guacamole tableside to maids scattering fresh blossoms across guest beds each day.

Visitors can reserve one of the original, thatched-roof bungalows featuring hand painted Mexican tiles in the deep soaking tubs, indigenous artwork and balconies or terraces. The resort recently added nine new suites with private plunge pools, outdoor showers, in-room morning coffee delivery and exclusive access to a private fitness center and a beachfront spa with self-serve mud baths. In low season, kids up to 12 years old stay free in their parents’ rooms. The family-friendly resort welcomes young guests with in-room kids’ welcome gifts, child-sized robes and slippers, beach games and children’s menus in the restaurants.

El Restaurante serves regional specialties like shrimp tacos and pescadillas for three meals a day but after sunset, the outdoor terrace and beach dining are illuminated with candles as a band serenades diners. Mediterranean-style cuisine is available at El Sol Tapas or guests can enjoy a traditional bar menu with Mexican twist and beer at La Cantina. Breakfast is included in all room rates and guests can choose to dine in the restaurant or have the meal delivered to their room.

Between meals, the resort keeps guests busy with three palm tree-lined pools – including one exclusively for adults, two tennis courts, a fitness center with private classes and personal trainers, free bicycle tours of the jungle and an observation tower with 360-degree views of the resort, jungle and ocean. On the beach, a thatched-roof casita holds a boutique selling authentic Mexican art, jewellery and clothing in addition to necessities like waterproof cameras, sunscreen and sunglasses. Food-focused activities like cooking classes, tequila tastings, and themed dinners are available. The concierge can arrange ecology tours, scuba diving excursions, visits to the Mayan temples, sailing trips, swimming with dolphins and tee times at local golf courses

From the press:
  • "Has a beautiful setting on a white-sand beach, amid a jungle preserve" -- Oyster.com
  • "Elegant Mayan-themed hotel, where butterflies and parrots fly and the scent of flowers fills the air" -- Fodor’s

Amenities

General

  • Bar
  • Kids' club
  • Newspaper / magazines
  • Games room
  • Roof terrace
  • Sauna / Steam Room
  • Tennis courts
  • Pet-friendly
  • Spa

Services

  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Concierge service
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Safe in reception (fees apply)

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe

Internet

  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Slippers

Parking

  • Complimentary valet service

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Pets: Pets allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets allowed Check-in time starts at 3pm Check-out time is 12pm

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2576 per vehicle (one way)
  • Pet fee: MXN 3680 per pet, per stay
  • Rollaway bed fee: MXN 2500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question?

1-877-966-0000 Email Us Check the F.A.Q.
Customer Service available 24 hours.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

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Belmond Maroma Resort & Spa

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