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Playa del Carmen

Playacar Palace

Tiera Fekete
Deal Expert

Why We Love This Hotel

  • This central, all-inclusive resort offers 24-hour room service, and three restaurants that are tastier than average
  • In the scenic and safe Playacar resort community, a five-minute walk to downtown Playa Del Carmen
  • Guest rooms are stylish, equipped with balconies showcasing views of the Caribbean, as well as whirlpool tubs, free Wi-Fi and a liquor dispenser stocked with top-shelf brands
  • An hourlong drive from the Tulum ruins


The location of the Playacar Palace in Playa Del Carmen can’t be beat. A five-minute walk from the lively nightlife and restaurant scene of downtown Playa Del Carmen, right next door to the Cozumel Island Ferry and less than an hour's drive to the legendary Tulum ruins.

Suites are large and stylish, with balconies that overlook the Caribbean Sea. They’re equipped with whirlpool tubs, free Wi-Fi and a liquor dispense stocked with top-shelf brands. It’s quality over quantity here, with three dining options and three bars, which might seem limited in comparison to other resorts, but all options are exceptional. There’s also a free shuttle to nearby Palace sister properties for further dining and amenities.

Guests have access to a championship golf course and spa. Outdoor activities include kayaking, sailing, scuba diving and snorkeling through the offshore reef, part of the second largest reef system in the world. Though best for couples and friends, this hotel welcomes families as well. 

Rooms & Rates

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  • Pool bar
  • Spa


  • 24-hour front desk
  • 24-hour room service
  • Baby-sitting service on request
  • Concierge service
  • Currency exchange / ATM
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Safe


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Slippers


  • Complimentary parking
  • Complimentary valet service


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Pets: Pets not allowed. No pets or service animals allowed

Additional details: You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Playacar Palace