"The Elms is an amazing hotel , great decor, pleasant staff , the staff in the Spa were very helpful . Food and cocktails were delicious if maybe a little overpriced . Initially we were told that we had arrived too late for the cream tea but one of the staff kindly said they would honor it as I explained we had not been told prior
that it had to be served by a particular time . We didnt receive an upgrade on room but I presumed this would have been done automatically if there had been rooms available, so therefore I didnt ask for one. These aren't complaints as we had a fabulous time, just additional comments as asked for . We will definitely be revisiting"
The Elms Country House Hotel & Spa is a manor house built in 1710, set in 10 acres of grounds. It's less than an hour's drive from Birmingham, and around 15 minutes' drive from the Wyre Forest Nature Reserve, where you'll find many walking trails and Go Ape, a high-wire treetop challenge (fees apply). Witley Court and Gardens is less than 10 minutes' drive from the hotel, and the West Midland Safari Park and Severn Valley Steam Railway are both less than 30 minutes' drive away.
The hotel's gardens feature a croquet lawn and tennis court. Many of the herbs, vegetables and fruit used in the restaurant are grown in the kitchen garden. Spa facilities include a sauna, a steam room, an ice fountain, a gym and treatment rooms, plus there's an indoor swimming pool and a hydro pool that is half indoors and half outdoors.
Breakfast is served in the Brookes restaurant, while light lunches and afternoon tea can be enjoyed in the Garden Café, which has views over the lawns. The Brookes restaurant holds a two AA Rosettes and offers a more formal dining experience for dinner, with a set menu and an à la carte Best of British menu.
Bedrooms are furnished in a country-house style. Most are in the main house but there are six in the coach-house annex. Wi-Fi is free.
Amenities
General
Bar
Newspaper / magazines
Games room
Gym / fitness center
Hot Tub / Jacuzzi
Indoor pool
Restaurant
Sauna / Steam Room
Pet-friendly
Spa
Extra beds (fees apply)
100% smoke-free
No elevator / lift
Services
24-hour front desk
24-hour security
Beauty treatments / massages (fees apply)
Laundry / dry cleaning
Room service (limited hours)
Safe in reception
Baby-sitting service (fees apply)
Room amenities
Central heating
Coffee / tea-making facilities
Fridge
Iron and ironing board
DVD / CD player & library
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Internet access
Bathroom
Bathrobes and slippers
Hair-dryer
Luxury toiletries
Bathtub or shower
Parking
Complimentary parking
Accessibility
Wheelchair accessible
Policies
Check-in:
Standard Time is 3pm.
Minimum age required to check in: 18.
Checkout:
Standard Time is 11am.
Children and additional guests:
There is no extra bed available. Extra guests can stay in rooms with higher bedding capacity and corresponding charges apply as follows: £20 per child, per night for children aged up to 11, and £65 per guest for older children and adults. This is bed and breakfast basis, other meals will be charged as taken.
Please use the Special Request field on the checkout page to confirm the age of the extra guest(s).
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Pets:
Dogs are allowed on request and will be charged at £20 per pet, per night, in Coach House rooms only.
Cancellation:
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(10 Member Ratings)
Ratings & reviews reflect verified member feedback for The Elms (part of Luxury Family Hotels) over the past 15 months.
We did not get the room that we specifically booked. It was already in use. This was very disappointing.
DawnSep 29, 2019Woking, United Kingdom
Enjoyed Most
The Elms is an amazing hotel , great decor, pleasant staff , the staff in the Spa were very helpful . Food and cocktails were delicious if maybe a little overpriced . Initially we were told that we had arrived too late for the cream tea but one of the staff kindly said they would honor it as I explained we had not been told prior
that it had to be served by a particular time . We didnt receive an upgrade on room but I presumed this would have been done automatically if there had been rooms available, so therefore I didnt ask for one. These aren't complaints as we had a fabulous time, just additional comments as asked for . We will definitely be revisiting
Other Comments
Very good value for money in a genuine old hotel as opposed to the aged facade but with a '60s motel hiding behind!
KathyAug 30, 2019Burnham-on-Crouch, United Kingdom
Enjoyed Most
We had a great time, the staff, the hotel, the grounds, all wonderful
Other Comments
The stay itself is excellent value but there are a couple of small things that weren’t great. The cream tea, which we had to ask for wasn’t a cream tea at all. It was 2 scones. No tea. When we asked about the tea part we were told tea only came with an afternoon tea. They also tried to charge for the cream tea £7.50 per person which considering you don’t get a drink is crazy! I really don’t think it should be advertised as a cream tea. Secondly the drinks are very expensive. Not unusual to find this in a hotel but a lime with soda was £3.50! Insanity in my humble opinion. Having said that we would return as the overall experience was excellent.
SelenaAug 13, 2019Hatfield, United Kingdom
Enjoyed Most
Second visit as enjoyed first so much. Lovely staff. Good spa and very good dining in restaurant. Very good breakfast too.
Other Comments
Just seems to get better, Wouldn’t hesitate to recommend
CarolJul 27, 2019Darlington, United Kingdom
Enjoyed Most
The staff are superb and make the hotel feel like home
Other Comments
Hotel decor is fantastic. Food is outstanding. Nothing is too much trouble for the staff. Can’t wait to take my overseas guests here. Repeat visit for us after a personal recommendation from a travelzoo team member. Keep the deals coming for this hotel please
LibbyOct 29, 2018Manchester, United Kingdom
Enjoyed Most
Lovely room overlooking grounds. Enjoyed the garden, pristine bed and quality linen and towels. Warm bathroom. Friendly, motivated staff and a sleepy black cat on a lounge chair, so sweet.
Other Comments
The only observation I'd make is the gloomy paintwork especially in the reception area. Too much Farrow & Ball matt emulsion for my taste but, I suppose, perhaps in keeping with the period of the house? It didn't detract from out visit though.
SarahOct 18, 2018Exeter, United Kingdom
Enjoyed Most
Breakfast
KatherineSep 30, 2018Weston-super-Mare, United Kingdom
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Why did the price change?
Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.
Why did the price change?
Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.