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The Westin Resort & Spa Cancun

Jessica McNally
Deal Expert

Why We Love This Hotel

  • Oceanfront resort between a private white-sand beach and Nichupte Lagoon, a nature preserve
  • Scuba and snorkel at the world's second largest coral reef, just off shore from the resort's beach
  • Splash with the kids in one of the four pools or indulge in some Mayan-inspired wellness at the spa
  • It's at the far end of the Hotel Zone, away from the bustling central area; guests rave about the secluded, less crowded beach area

Enjoyed This
"The location and weather. Short non stop flight. Warm and sunny. On the ocean. Ocean views from the balcony of my room. Safe and quiet."
Apr 3, 2019 - New Castle, DE, USA
See All 5 Member Ratings

Rooms & Rates

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The Westin Resort and Spa Cancun is perched on a strip of land between the crystal clear waters of the ocean and the Nichupte Lagoon, a nature preserve chock-full of native flora, fauna and wildlife. This spot means nearly all the rooms have some type of water view. Another distinctive factor here is that a section of the world’s second largest coral reef is just off shore, which makes this one of the few places in the area that’s suited for diving.

The hotel is located on the far end of Cancun’s bustling Hotel Zone, creating a secluded and peaceful vibe on the nearly private beaches. Guests looking for an exciting nightlife scene can take a 15-minute taxi ride to the center of town. On the property, there’s four separate pools for swimming, a surfing simulator, several restaurants, a fitness center, tennis, a kids club and a spa. In short: it has everything guests might need in a resort plus the Westin’s trademark Heavenly Beds.

This is also one of the few spas in the area offering an authentic temazcal ritual, which involves an adobe sweat bath and a shaman playing native instruments and singing while you detox.


General Golf Courses within 20 minutes of the resort.

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Gym / fitness center
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • No pets allowed
  • Spa
  • Extra beds (fees apply)
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour security
  • Concierge service
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Outdoor space for some rooms
  • Safe
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas
  • Complimentary Wi-Fi throughout


  • Bathrobes
  • Hair-dryer
  • Bathtub or shower


  • Complimentary parking


Check-in: Standard Time is 4pm.

Checkout: Standard Time is 10am.

Children and additional guests: Crib/Pack 'n Play available upon request: free of charge.
Extra bedding available upon request: $30 plus tax, per night.

Children welcome.

Pets: No pets allowed.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(5 Member Ratings)
Ratings & reviews reflect verified member feedback for The Westin Resort & Spa, Cancún (part of Vistana) over the past 15 months.
4.0 Ambiance
4.8 Location
4.0 Rooms
4.0 Quality of Service
4.3 Value for the Money
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Other Comments
At the time of check-in, I was told that payment was still owed for my reservation, although I had paid in full when making the reservation (with a non-refundable rate). During the conversation about this, I learned that the hotel would have charged me $40 less if I paid there.
Sabrina Jan 29, 2020 Wallkill, NY, USA
Enjoyed Most
The location and weather. Short non stop flight. Warm and sunny. On the ocean. Ocean views from the balcony of my room. Safe and quiet.
Other Comments
Love Westin bedding. Hotel kind of average but location is perfect for me.
kathy Apr 03, 2019 New Castle, DE, USA
Enjoyed Most
The view was outstanding. The resort had lots of amenities, places to eat and play. We walked right our into the beautiful, warm, crystal clear, turquoise water to swim.
Other Comments
The staff was outstanding. Everyone was always kind, welcoming and helpful.
Constance J Mar 25, 2019 Chico, CA, USA
Other Comments
The wait staff at the restaurants are good. In particular, Luis, who worked breakfast was attentive and very pleasant.
Cynthia Mar 16, 2019 Chester County, PA, USA

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