River North

The James Chicago

Karl Klockars
Deal Expert

Why We Love It

  • Art-filled boutique hotel one block from Magnificent Mile shopping
  • Guest rooms feature 48-inch smart TVs, free Wi-Fi and welcome amenities for kids
  • Primehouse, one of the city's best steakhouses, is on site
  • There are free bikes to borrow and local car service to the Loop

"One of Chicago's top luxury hotels" -- Oyster.com
93%
Enjoyed This
(123 Member Ratings)
"Excellent location. The staff was friendly and helpful, especially the concierge. He helped us with tour tickets and directions."
John
Sep 15, 2017
San Bruno, CA, United States

Map & Directions

It’s 30 minutes by taxi from Chicago O’Hare International Airport to the hotel. A taxi is approximately $40-$45. Valet parking is available for those arriving by car (extra charge applies).

Rooms & Rates

Check Rates

Overview

With a mid-century modern vibe full of fun amenities and high-tech perks, The James is as cool as it looks and certainly earns its spot on Travel + Leisure's list of the Best Hotels in Chicago. Despite being super chic, the hotel is also surprisingly family-friendly -- kids are supplied with a welcome kit and milk and cookies at turndown. 

Guest rooms are bright, surprisingly spacious and a minimalist’s dream, decorated in white and wood-grain accents. Clever room layouts ensure bathrooms are large, and all rooms were just upgraded with the KEYPR in-room concierge tablet system -- you can arrange a wake-up call, order ice or more towels just by tapping the touch-screen (currently, The James is the only hotel in Chicago with this feature). 

Many rooms also have cozy dining nooks with a sofa and a table. Our favorite are the family-friendly suites, with a separate media corner featuring a DVD player and projector TV to entertain the kids. Rooms include electric kettles with Starbucks Via coffee as well as pantries featuring snacks and a variety of drink options. This part of the city can get noisy, but rooms facing the interior courtyard get a quieter stay.  

The on-site Primehouse restaurant is a modern steakhouse regularly named among the best in the city -- no small feat in a steak-happy city like Chicago. There's also a Primehouse Bar & Patio for drinks and outdoor dining, and the hotel also has an expansive 24-hour fitness center and a full-service spa which includes an aromatherapy foot bath with each service. 

Surrounding the hotel are the countless shops, restaurants and bars of River North -- Lawry's The Prime Rib is just across the street, the expansive Eataly complex is a block away and the Magnificent Mile is just as close. Wi-Fi access is free, there's a car service that can take you around the Loop and River North and pets are welcome (though an extra charge does apply). You can even arrange for in-room bartender service with mixology lessons on request. 

From the press:
  • "[A] sophisticated ode to design ... feels like the residence of a Mad Men character" -- The Telegraph UK
  • "This trendy boutique hotel has a prime location and comfortable, contemporary rooms" -- Fodor’s
  • "[This] sleek downtown hotel-residence attracts style-conscious travelers with its emphasis on extras" -- Conde Nast Traveler

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Gym / fitness center
  • Restaurant
  • Pet-friendly

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station
  • Video games on request

Internet

  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries

Parking

  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 2pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 2pm.

Children and additional guests: Pack 'n Play available on request (and based on availability), free of charge for one child age 18 months and under. Extra bed available on request (and based on availability), for one child or one adult.

Pets: Pets are allowed on request and will be charged $75.00 (subject to tax) per stay (non-refundable). Charges will be applied by hotel.

Fees: Effective August 29, 2017 a Hotel Facilities Fee of $14.95 (subject to tax) per day will apply and be added to your bill at the hotel.This fee includes:

  • A $10 daily food and drink credit to our award-winning restaurant, Primehouse or in-room dining*
  • James Club amenities including daily coffee and tea, and a wine reception with light fare and late-night bites in the lobby
  • Wi-Fi access throughout the hotel
  • 24/7 Concierge services
  • Overnight shoeshine
  • Magazines and newspapers available
  • Unlimited local and long distance phone calls
  • In-room coffee and tea offerings
*Must be redeemed daily, credit may not be rolled over **Fee is exclusive of service gratuities

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $65.00 (subject to tax), per day applies and will be added to your bill at the hotel. In and out privileges included. Oversize vehicles not allowed. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

93%
Enjoyed This
(123 Member Ratings)
Ratings & reviews reflect verified member feedback for James Hotel Chicago (Denihan Hospitality) over the past 15 months.
4.4 Ambiance
4.8 Location
4.3 Rooms
4.7 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
Excellent location. The staff was friendly and helpful, especially the concierge. He helped us with tour tickets and directions.
John Sep 15, 2017 San Bruno, CA, United States
Enjoyed Most
The quiet and the VERY helpful staff.
Other Comments
Everyone was so helpful and gracious, making sure we had everything we needed. Will stay again!!
Patricia Sep 13, 2017 Oakdale, CA, United States
Enjoyed Most
Staff was very friendly and professional. Location was great. Very clean. Never heard anything inside hotel such as people in hallway or other rooms. Could hear sirens and construction constantly , but that is Chicago, not sure how hotel could fix this. Best of all, 2pm check out and check in. That makes it so worth the stay right there.
Other Comments
Definitely will come back. Very nice experience.
Carol Aug 26, 2017 Mequon, WI, United States
Enjoyed Most
The location
Jamie Sep 03, 2017 St. Charles , IL, United States
Enjoyed Most
The location
Other Comments
Poor bathroom design, the only mirror was in the bathroom, most of the outlets in our room didn't work.
cherry Sep 06, 2017 Lansing, MI, United States
Enjoyed Most
The suite was prefect and room a great set-up for traveling with a "tiny traveler". They provided a pack & play and an infant bathtub. The staff was welcoming at great at service.
Terra Sep 06, 2017 Holland, MI, United States
Enjoyed Most
The concierge was extremely helpful. The bed and bathroom in the room were nice. The meal we had in the restaurant was very good.
Other Comments
It seems like the block of rooms for their specials look out at a brick wall. No light in the room. The furnishings in the room could use cleaning. The upholstery had spots on it. Our room didn't get cleaned until 5:30 pm even though we were out all day.
Kristin Aug 18, 2017 North Liberty, IA, United States
Enjoyed Most
Its minimalist decor, ultra clean and comfortable
Other Comments
Fabulous Stephan as first contact at desk..just a fun ( not Fussy) first class experience in the heart of beautiful Chicago. My son rated it his all time favorite hotel ( and we are world travelers).
debra Aug 08, 2017 ellington, CT, United States
Enjoyed Most
Location and the friendly staff.
Other Comments
I recommend The James Chicago. It is very clean and the bath towels are huge😊. Location is perfect.
Bridgette Aug 10, 2017 Bowling Green, MO, United States
Enjoyed Most
The happy hour wines were delicious..Sara was knowledgeable and helpful.
Other Comments
Met at door by disheveled porter whose shirt didn't even come together. No access to ice. Asked for room with a view and got Tjmaxx. Instant coffee, poor choice. Tried to fill coffee pot and sink too shallow to get pot under it. No where to set things except except on the common bedtable. Cubby hole was useless. (Two people didn't fit.). Food at 9PM room service was miserable and overpriced).
Aug 12, 2017 Peoria Heights, IL, United States

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