Why We Love It
- Located a 14-minute walk from the bustling town of Puerto de la Cruz
- It won the Condé Nast Johansens Award for Excellence for Best European Hotel with Spa in 2015
- Good for families, with interconnecting rooms, free cots & a children’s pool
- All rooms have balconies
"Arguably the best spa on Tenerife" -- The Telegraph
Map & Directions
Rooms & Rates
This opulent 5-star spa hotel is set in the Orotava Valley along Tenerife’s northern coast, a short drive from the area’s bars, beaches and restaurants.
It’s a 14-minute walk from the former fishing village of Puerto de la Cruz, with its colonial buildings, relaxed vibe and narrow streets to explore. Make sure you visit the bustling Plaza del Charco and the historic Customs House in the old fishing harbour. The wildlife park Loro Parque is about three miles away from town. Playa Jardin, Tenerife’s premier volcanic beach, runs between the historic San Felipe Castle and the small fishing hamlet of Punta Brava.
The hotel’s child-free spa is the perfect retreat, complete with a swimming pool, a Jacuzzi, an ice temple, a sauna, an outdoor Thai pagoda and a tempting list of pampering treatments and zen-inducing Far Eastern décor. If you’re feeling more energetic, the hotel also has tennis courts, a driving range and a fitness centre.
When dinner time comes around, you’ll be spoilt for choice with four à la carte restaurants serving regional and Asian menus, as well as a super-healthy ‘Essence of Wellbeing’ option.
The luxe property is family-friendly, with interconnecting rooms, free cots, a children’s pool and menus, plus a children’s entertainment programme during school holidays.
Elegant rooms have oversized windows so you can enjoy views of the ocean, mountains or the tropical gardens (complete with koi carp-filled lake) that surround the hotel. All come equipped with Loewe flat-screen TVs, free Wi-Fi, marble bathrooms and balconies. Some suites have outdoor whirlpool tubs.
- “An ultimate go-to for relaxation” -- Condé Nast Johansens
- “Opulent, Thai-styled luxury hotel with superb service, exquisite subtropical gardens and arguably the best spa on Tenerife” -- The Telegraph
- Newspaper / magazines
- Hot Tub / Jacuzzi
- Pool bar
- Roof terrace
- Sauna / Steam Room
- 24-hour front desk
- 24-hour room service
- Baby-sitting service on request
- Hair salon (fees apply)
- Laundry / dry cleaning
- Safe in reception (fees apply)
- Business center
- Mini bar
- Flatscreen TV
- Complimentary Wi-Fi in guest rooms
- Complimentary valet service
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Check-in: Standard check-in time: 2pm
Checkout: Standard checkout time: 12pm
Pets: Pets allowed
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Pets allowed Check-in time starts at 2pm Check-out time is 12pm Know Before You Go
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Know Before You Go
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet deposit: EUR 50 per stay
- Pet fee: EUR 15 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Have a Question?1-877-966-0000 Email Us Check the F.A.Q.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.