Iberostar Heritage Grand Mencey
About the Hotel
Why We Love This Hotel
- It's set within a colonial-style building in the centre of Santa Cruz
- There are loads of facilities, including a pool, a gym & tennis courts
- It's next to García Sanabria Park & less than a mile from the sea
- Previous guests rave about the quality of the breakfast buffet & the spa facilities
The luxurious Iberostar Grand Hotel Mencey is a colonial-style building in the centre of Santa Cruz. Tenerife's capital city is home to brightly painted buildings, museums and shops. According to Frommers, this city is also "the best location for sampling imaginative local cuisine in ultra-stylish restaurants".
The 5-star hotel is in a quiet residential area, adjacent to García Sanabria Park, described as "a tropical oasis of birdsong, fountains and greenery" by Lonely Planet. It's also less than a mile from the ocean and a 19-minute drive from Playa de Las Teresitas and the city’s ferry port, where there are regular crossings to the other Canary Islands.
This palatial property has two acres of landscaped gardens, a pretty courtyard and an outdoor pool surrounded by sun-loungers and palm trees. There's a plush spa with a sauna, a Turkish bath and a dry thermal area, as well as float tanks, a hydrotherapy pool, a whirlpool tub, sensation showers and a relaxation room. Guests have a choice of gourmet restaurants, or can whip up their own meals at the hotel’s cookery school (a surcharge applies). A cocktail bar with a garden terrace is a tranquil spot to unwind, while sports facilities include a fully equipped gym and tennis courts.
There are 261 stylish rooms with a minimalist design. According to The Daily Telegraph, "all rooms are uncluttered, bright and open-plan". In-room amenities include free Wi-Fi, MP3 docking stations and mini bars.
- Hot Tub / Jacuzzi
- Outdoor pool
- Sauna / Steam Room
- 24-hour front desk
- 24-hour room service
- Airport transfer (fees apply)
- Baby-sitting service on request
- Business center
- Mini bar
- Complimentary Wi-Fi in guest rooms
- Complimentary Wi-Fi in public areas
- Parking (fees apply)
Check-in: Standard Time is 3pm.
Checkout: Standard Time is 12pm.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Pets not allowed Check-in time starts at 3pm Check-out time is 12pm Know Before You Go
Know Before You Go
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
- Facilities fee: EUR 18 per person, per day and includes use of:
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Have a Question? Contact Travelzoo.
Customer Service available Mon-Sun, 9am-9pm ET
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.