Santa Cruz de Tenerife, Spain

Iberostar Grand Hotel Mencey

Travelzoo Staff

Why We Love It

  • It's set within a colonial-style building in the centre of Santa Cruz
  • There are loads of facilities, including a pool, a gym & tennis courts
  • It's next to García Sanabria Park & less than a mile from the sea
  • Previous guests rave about the quality of the breakfast buffet & the spa facilities

"Stylish" -- Lonely Planet


Map & Directions

From Tenerife South Airport you can catch the Route 111 bus to Santa Cruz, costing 7.35€ (£5.20) per person.

It's a 45-minute drive from Tenerife South Airport to Santa Cruz. A taxi costs around 100€ (£71). There is parking available at the hotel for 12€ (£9) per day. 

Rooms & Rates

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The luxurious Iberostar Grand Hotel Mencey is a colonial-style building in the centre of Santa Cruz. Tenerife's capital city is home to brightly painted buildings, museums and shops. According to Frommers, this city is also "the best location for sampling imaginative local cuisine in ultra-stylish restaurants". 

The 5-star hotel is in a quiet residential area, adjacent to García Sanabria Park, described as "a tropical oasis of birdsong, fountains and greenery" by Lonely Planet. It's also less than a mile from the ocean and a 19-minute drive from Playa de Las Teresitas and the city’s ferry port, where there are regular crossings to the other Canary Islands.

This palatial property has two acres of landscaped gardens, a pretty courtyard and an outdoor pool surrounded by sun-loungers and palm trees. There's a plush spa with a sauna, a Turkish bath and a dry thermal area, as well as float tanks, a hydrotherapy pool, a whirlpool tub, sensation showers and a relaxation room. Guests have a choice of gourmet restaurants, or can whip up their own meals at the hotel’s cookery school (a surcharge applies). A cocktail bar with a garden terrace is a tranquil spot to unwind, while sports facilities include a fully equipped gym and tennis courts.
There are 261 stylish rooms with a minimalist design. According to The Daily Telegraph, "all rooms are uncluttered, bright and open-plan". In-room amenities include free Wi-Fi, MP3 docking stations and mini bars. 

From the press:
  • "A fabulously stylish hotel where contemporary design and extreme comfort combine with old colonial charm, superb facilities and top-notch dining." -- The Daily Telegraph



  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Sauna / Steam Room
  • Spa


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Business center

Room amenities

  • Air-conditioning
  • Mini bar
  • Safe


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer


  • Parking (fees apply)

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard check-in time: 2pm

Checkout: Standard checkout time: 12pm

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-in time starts at 2pm Check-out time is 12pm

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 9 for children (approximately)
  • Self parking fee: EUR 12 per day
  • Rollaway beds are available for an additional fee
  • Facilities fee: EUR 15 per person, per day and includes use of:

  • - Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question?

1-877-966-0000 Email Us Check the F.A.Q.
Agents available Mon-Fri 9am-9pm & Sat-Sun 12pm-8pm ET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

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Iberostar Grand Hotel Mencey