Sofitel Hamburg Alter Wall

Travelzoo Staff

Why We Love This Hotel

  • Sleek hotel on Alster Canal, in the historic heart of Hamburg
  • Walking distance from Alster Lakes, HafenCity & museums 
  • You can order cocktails on the hotel’s terrace, which has lovely views over the canal
  • A gorgeous indoor pool -- it looks like a glittering river & ends in a waterfall


Sofitel Hamburg Alter Wall is a canalside property, just around the corner from the City Hall in Hamburg’s historic heart. Once a post-office building, it has been sleekly renovated with monochrome furnishings and plenty of marble.

The hotel’s location is within easy reach of most city-centre sights -- the Deichtorhallen (a modern art and photography gallery) and Kunsthalle (for German Old Masters) are within a 20-minute walk. The brand-new HafenCity development is 30 minutes’ walk away, past the restored port buildings in the Warehouse District. A pleasant 20-minute walk north of the hotel is the picturesque Lake Alster. Transport connections around the hotel are also excellent -- it is five minutes’ walk from Rathaus underground station and Jungfernstieg station.

The hotel’s restaurant, Ticino, serves a respected fine-dining menu, and there’s a bistro for informal weekday lunches. Guests can grab breakfast here, or opt for the full buffet spread in the main restaurant -- and don’t forget the bar, with its canal views. The spa houses a sauna, hammam and treatment rooms (charges apply) but the heated pool is the real highlight -- it takes the form of a glittering river that meanders along the room and ends in a waterfall.

Rooms are calm cocoons, decorated in pale shades and charcoal grey. All have Bose Wave radios and Lanvin toiletries -- Luxury Rooms have Nespresso machines and bathrooms with both a shower and a bath. The best rooms overlook the canal. Wi-Fi is free in all rooms.

Rooms & Rates

Check Rates
Check Rates



  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Indoor pool
  • Pool bar
  • Restaurant
  • Sauna / Steam Room
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Mini bar
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer
  • Luxury toiletries
  • Slippers


  • Parking (fees apply)


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets allowed Check-in time starts at 3pm Check-out time is 12pm

National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star.

Know Before You Go

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Fee for in-room wired Internet: EUR 6 per day (rates may vary)
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property will be renovating from 02 January 2020 to 12 January 2020 (completion date subject to change). The following areas are affected:

  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Your Recently Viewed Deals

More Great Deals & Tips

Sofitel Hamburg Alter Wall