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West London

Crowne Plaza London - Kensington

Travelzoo Staff

Why We Love This Hotel

  • Victorian townhouse in Kensington, with an acre of private gardens
  • Great location, 10 minutes' walk from three museums & Hyde Park
  • Public transport links are excellent
  • It's home to Umami, the highly regarded pan-Asian restaurant


Set in an upscale corner of West London, the Crowne Plaza London Kensington is a well-equipped townhouse hotel with a boutique feel. Behind its Victorian façade hides a sleek sports bar, a gym with a sauna and -- unusual for a city property -- a leafy acre of private gardens.

The well-reviewed restaurant, Umami, is open daily for dinner and weekday lunches. Dishes are available in two sizes -- small and sharing -- and the London Evening Standard describes the menu as "a brilliant gathering of the best of the pan-Asian table".

The location is excellent for sightseeing and shopping. Ten minutes' walk away is Kensington Palace, the Natural History Museum, the Victoria & Albert Museum and the Science Museum, with Harrods and the shops on Kensington High Street a further 10 minutes on foot. Gloucester Road Tube station is just around the corner, bringing you to the heart of the West End in 10 minutes. Business travellers will be a 10-minute taxi journey from Olympia exhibition centre and the City is 30 minutes away by Tube.

Those looking for exercise in the great outdoors can explore Henry VIII's old hunting grounds in neighbouring Hyde Park, a short stroll away. It's ideal for jogging or walking, but there's also a boating lake and open-air swimming at the Serpentine Lido.

Modern rooms are city slick, with pinstripe carpets, rolling desk chairs and double-glazed windows overlooking the garden. Families can be accommodated in Deluxe rooms with two double beds, and connecting rooms are available on request. Upgrade to a split-level suite for longer stays -- they feel more like an apartment. Guests staying in Club rooms also get access to the Club Lounge, where breakfast, beverages and snacks are complimentary. The hotel also has a Quiet Zone, away from ice machines and lifts to ensure a good night's sleep.

Rooms & Rates

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  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Restaurant
  • Sauna / Steam Room


  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Laundry / dry cleaning
  • Pillow menu
  • Business center

Room amenities

  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Hair-dryer
  • Slippers


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: No rollaway/extra beds available

Pets: Pets not allowed

Additional details:

Know Before You Go

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Cash not accepted. Debit cards not accepted

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Crowne Plaza London - Kensington