The 4-star Hallmark Hotel The Welcombe is set in 157 acres of Italian-style landscaped gardens on the outskirts of Stratford-upon-Avon. The Grade II-listed Jacobean-style hotel, which was originally built in 1886, features an oak-panelled lounge with a large fireplace, and some of the rooms feature 4-poster beds.
The property is around 10 minutes' drive from Stratford-upon-Avon, a historic market town and the famed birthplace of William Shakespeare. The town is home to The Royal Shakespeare Theatre, the Swan Theatre and the scenic River Avon.
Warwick Castle is less than 15 minutes' drive away, and Anne Hathaway's Cottage -- a picturesque timbered farmhouse that was the childhood home of Shakespeare's wife -- is in the nearby village of Shottery, about a mile west of Stratford-upon-Avon.
The edge of the Cotswolds Area of Outstanding Natural Beauty is around 20 minutes' drive from the hotel, while Birmingham city centre is around 45 minutes' drive away.
The hotel's restaurant has views of the gardens where, weather permitting, guests can dine al fresco on the hotel's terrace. As well as an 18-hole golf course, facilities include a spa with an indoor swimming pool, a health club with a gym, and a range of health and beauty treatments (extra charges apply).
Superior and Executive Rooms are more spacious than Classic Rooms. Wi-Fi is free.
Amenities
General
Infant cots / cribs
Bar
Indoor pool
Restaurant
Sauna / Steam Room
Spa
Services
24-hour front desk
24-hour room service
Laundry / dry cleaning
Room amenities
Coffee / tea-making facilities
Internet
Complimentary Wi-Fi in guest rooms
Complimentary Wi-Fi in public areas
Bathroom
Hair-dryer
Parking
Complimentary parking
Policies
Check-in:
Minimum age required to check in: 18. Standard Time is 3pm.
Checkout:
Standard Time is 11am.
Children and additional guests:
Crib/Pack 'n Play available upon request, free of charge, for children 2 and under. Extra bed available upon request, for older children and adults: £20 per night. Please use the Special Request field to confirm the age of the third guest. Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices. Meals are not included in the supplement and will be charged as taken.
Pets:
Pets are allowed on request and will be charged at £15 per pet per night. Supplements are not included automatically in the total price and will be charged directly by the hotel.
Cancellation:
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(200 Member Ratings)
Ratings & reviews reflect verified member feedback for Hallmark Hotels Ltd t/as Hallmark Hotel The Welcombe over the past 15 months.
very nice spa ,lovely staff very helpful, golf great, very nice location
elaineJan 17, 2020Colchester, United Kingdom
Enjoyed Most
THE SPA FACILITIES ARE GOOD AND UP TO DATE. THE HOTEL IS FADED IN PARTS AND THERE IS A CLEAR NEED TO RENOVATE/UPDATE ROOMS. THE BREAKFAST ON THIS OCCASION AND PREVIOUSLY WAS NOT GOOD. THE EVENINF MEAL IN COMPARISON WAS ACCEPTABLE
GEOFFJan 12, 2020ShrewsburySHREWSBURY, United Kingdom
Enjoyed Most
We had a two night break in order to take in a Shakespeare Play. The hotel was in a great position for this without being in the town. We enjoyed the food and the communal seating area. Our room however, felt rather tube like having a very high ceiling and being rather small! Overall we had a great time!
RobertJan 09, 2020Bournemouth, United Kingdom
Enjoyed Most
One of the best spas in the area with a generous sized swimming pool. Rooms are warm and comfortable. The food was of a high standard. Plenty of areas for relaxing. We will definitely be looking out for another Travelzoo deal here.
ANNEJan 09, 2020Leamington Spa, United Kingdom
Enjoyed Most
The hotel, staff, restaurant, spa was all very good. We were disappointed with our room.
The toilet seat did not fit, no draws big enough to take clothes, tear in net curtain (room 301).
PhilipJan 08, 2020Edenbridge, United Kingdom
Enjoyed Most
Food very good . Location very good 2 miles from city centre, 5 mins in car
LouiseJan 06, 2020Bury, United Kingdom
Enjoyed Most
a very relaxing stay all round, the spa facilities were lovely.
TimJan 05, 2020Stratford-upon-Avon, United Kingdom
Enjoyed Most
Lovely break between Christmas and New Year. Nice dinner and breakfast. Staff (in all areas) were welcoming, friendly and helpful.
JaneDec 30, 2019Worcester, United Kingdom
Enjoyed Most
Apart from a catastrophe with the Travelzoo booking put right by the hotel we had a wonderful weekend, apart from the first night (Travelzoo's error)
Other Comments
The staff are exceptionally helpful and friendly and it makes sthe whole hotel a friendly and hospitable venue. Good spa facilties too
BernardDec 30, 2019Stanmore, United Kingdom
Enjoyed Most
The evening meal on both evenings was really lovely but the breakfast was disappointing and basic for a four star hotel.
The rooms are very tired but were clean.
What made this hotel stand out was the staff. Everyone we met during our two night stay was extremely professional, polite and friendly and are the reason we would return.
The rooms are very tired and
AlisonDec 30, 2019Oxford, United Kingdom
Enjoyed Most
great over night stay with leisure facilities
nickDec 30, 2019Gloucester, United Kingdom
Enjoyed Most
Spa was lovely very warm welcome at reception . Breakfast was a little disappointing as had to que and needed topping up x otherwise no complaints
SusanDec 29, 2019Worcester, United Kingdom
Enjoyed Most
Superb comfortable room, pleasant view, excellent comprehensive breakfast.
Other Comments
Staff very helpful, impressive location, grounds very special. Prosecco etc. equals first-class hospitality.
A really pleasing stay.
ChrisDec 29, 2019Honiton, United Kingdom
Enjoyed Most
Evening meal
Other Comments
Hotel was extremely tired looking
LesleyDec 29, 2019Coventry, United Kingdom
Enjoyed Most
Outstanding building and grounds. Lovely spa.
Other Comments
My favourite hotel
CarolDec 26, 2019Lincoln, United Kingdom
Other Comments
Staff very helpful and polite
FionaDec 22, 2019Leicester, United Kingdom
Enjoyed Most
Wonderful location, amazing hotel, very friendly staff.
ALEXANDROSDec 22, 2019Prenton, United Kingdom
Enjoyed Most
The hotel was beautifully decorated for Christmas and we had a warm welcome with mince pies on arrival. The staff were very friendly and efficient.
Other Comments
We had a beautiful room overlooking the lovely gardens. The food in the restaurant was very good.
MARGARETDec 22, 2019DERBY, United Kingdom
Enjoyed Most
Staff were welcoming and helpful. Very comfortable room and access to the spa made for a very relaxing stay. Warm atmosphere and a lovely place to visit especially at Christmas time. Easy walking into Stratford on Avon. Would definitely recommend.
SusanDec 19, 2019Chippenham, United Kingdom
Enjoyed Most
A very Grand building and grounds. Lovely and cosy. The evening meal was all perfect and breakfast was also of a high standard. The spa is great except it is in a different building which I hate as you have to dress after swimming etc and it was cold & rainy so was not pleasant
Mrs Teresa GDec 18, 2019Middx, United Kingdom
Enjoyed Most
Excellent one night deal. Staff friendly and room excellent. Great being able to use Spa facilities and excellent breakfast
Other Comments
Due to Xmas lunches car park was full on arrival and had to park on very middy grass getting mud all over our shoes. Wasn't best start to experience but soon forgotten once checking in
Michael JDec 14, 2019Goole, United Kingdom
Enjoyed Most
We loved it. Great location. Excellent reception welcome. Restaurant served wide range of great food. Ambience so welcoming ~ we loved the roaring open fire in main lounge.
Other Comments
Staff so efficient professional and nothing was too much for them. Thank you so much
PatriciaDec 13, 2019Romford, United Kingdom
Enjoyed Most
All Excellent from start to finish.
nigelDec 08, 2019Swindon, United Kingdom
Enjoyed Most
T to he gardens look beautiful
Other Comments
Freezing cold draughty room; room service didn’t come after waiting for 45 minutes- apparently receptionist didn’t put order through-so cancelled it as it was going to be too late to eat then. Breakfast selection was ‘ordinary’ an dc no Th in v special.
HeatherDec 07, 2019York, United Kingdom
Enjoyed Most
The staff are very welcoming and helpful. Unfortunately we had to move from our original, comfortable room because of the intermittent sound of either airconditioner or plumbing coming from the vent above the entrance to the bathroom, which we feared might keep us awake. We were offered a choice between 2 other rooms, the one we chose being comfortable although smaller. Sleep quality was enhanced by the firm mattress, but we did have the bin collectors outside the next morning. The dinner was delicious and well presented, and breakfast provided us with a great choice of fruits, breads, cereals and cooked options. Worthy of special mention is the swimming pool and gym: really clean and modern, a pleasure to use.
Other Comments
Lovely grounds for walks! Although we are not golfers, we thought the course was well maintained and attractive.
GarethDec 07, 2019Stroud, United Kingdom
Enjoyed Most
Really lovely relaxing couple of days , great location .
Other Comments
Value 4 money
PaulineDec 07, 2019Newport, United Kingdom
Enjoyed Most
Can not fault anything about our stay. Nothing was too much trouble for staff. Would definitely stay again.
Other Comments
Lovely peaceful setting with exceptional service
DaphneDec 05, 2019Chipping Norton, United Kingdom
Enjoyed Most
staff were very welcoming , and real value for money, the only slight disappointment was the room , clean but a bit dated , example chair definately needed replacing
JulieDec 04, 2019Bridgwater, United Kingdom
Other Comments
Sylvia at Reception was still in training but we found her customer service to be first class.
DavidDec 04, 2019Gerrards Cross, United Kingdom
Enjoyed Most
Staff were friendly, welcoming, knowledgeable and professional.
RobertDec 04, 2019Sherborne, United Kingdom
Enjoyed Most
It was wonderful we had Locxley room but it not 5 star needs renovation and restaurant service was very slow but food was tasty
DDec 04, 2019Leigh-on-Sea, United Kingdom
Enjoyed Most
Lovely room with views of beautiful garden. Friendly welcoming staff. Excellent pool and gym facilities. Dinner fine but breakfast excellent.
VivienneDec 03, 2019LewesLewes, United Kingdom
Enjoyed Most
Enjoyed the large formal reception rooms to relax in
NiallDec 03, 2019Shoreham-by-sea, United Kingdom
Enjoyed Most
Excellent value, very welcoming staff and atmosphere. Felt luxurious without being formal. Beautiful hotel and we loved the gardens and spa. Very good quality
SarahDec 03, 2019Oxford, United Kingdom
Enjoyed Most
The manager Anna was extremely helpful when I requested that we change our room, it was for my husbands Birthday and the room we were given was fabulous with beautiful views. Thankyou Anna !
JulieDec 01, 2019Banstead, United Kingdom
Enjoyed Most
The hotel is beautiful, however the room that we had smelled strongly of damp and mildew. The paint was lifting off the bottom two inches of the bathroom door, due to damp.
The staff were welcoming , friendly and helpful and the main building is beautiful.
OlgaDec 01, 2019TELFORD, United Kingdom
Enjoyed Most
PARKING NOT SO GOOD VERY BUSY BUT REALLY NICE STAY
LESLIEDec 01, 2019Brentwood, United Kingdom
Enjoyed Most
Excellent Experience
Excellent Staff
IanDec 01, 2019Market Harborough, United Kingdom
Enjoyed Most
Excellent Experience
Excellent Staff
IanNov 30, 2019Market Harborough, United Kingdom
Enjoyed Most
This was our first visit to the Welbourne. We had a lovely welcome and the deal we had with meals included and a bottle of wine as well as use of spa facilities was excellent value. Our room was nicely decorated and furnished in keeping with the building which had such character. We had an additional dressing room which created more space. The food was delicious with a good choice and the breakfast was tasty with a good variety. The spa facilities were the best we have had in a Hallmark hotel- clean with lots of choice of swimming, jacuzi, hot pool open to the elements, sauna and steam room. It was my husbands Birthday and he even had a card and chocolates in the room. Everything was excellent and we would definitely return. Stratford is only a mile away which is great location wise.
Other Comments
The best hotel we have stayed in for the price we paid. Lovely building and gardens. Very friendly Staff.
DeniseNov 28, 2019Sutton Coldfield, United Kingdom
Enjoyed Most
Lovely location for a romantic trip away.
ALISONNov 28, 2019Worcester, United Kingdom
Enjoyed Most
Very good value for money, all food available was excellent, spa facilities also excellent. Impressive building set in lovely grounds.
Other Comments
Shame about piped Christmas music being played most of the time, especially before December!
DorothyNov 27, 2019Sturminster Newton, United Kingdom
Enjoyed Most
Cold food at breakfast, informed hotel!
PatricaNov 26, 2019Telford, United Kingdom
Enjoyed Most
Pleasant stay, location good , service and staff overall very good and attentive , slight problem with dinner, order mix up led to quite a delay in service possibly due to large group also dining however accept a genuine mistake and didn’t put us off a lovely stay
MariaNov 21, 2019Wallsend, United Kingdom
Enjoyed Most
From arrival to departure, our experience of The Welcombe hotel was top notch. Glorious location, gardens and accessibility to Stratford were spot on. The staff were all grreat, helpful, friendly and knowledgeable about the area. Thomas on reception was exceptionally helpfull and always happy to help. Spa was lovely. Room was comfortable, warm and for the most part quiet.
karenNov 20, 2019Bishop Auckland, United Kingdom
Enjoyed Most
Good
michaelNov 20, 2019Poole, United Kingdom
Enjoyed Most
Our experience at this hotel was very good overall. There was a problem in the bathroom as the water pressure wasn't very good and the cold tap in the bath didn't work. On checking out after explaining our problem to the reception desk the balance payable on our bill was wiped off. The food was very good and the deal with Travel Zoo was exceptionally good quality.
SusanNov 19, 2019Worksop, United Kingdom
Enjoyed Most
The grounds were good
Other Comments
The room was small and the bathroom needed a good clean the evening meal was not as advertised on menu.
vivianNov 17, 2019Gloucester, United Kingdom
Enjoyed Most
Generally a good stay, great location, staff very attentive.
Would be helpful to have signposting to walk to the monument.
Room only partially serviced, toilet roll and tissues and toiletries not refilled.
Ordered newspaper I -I - but not ordered or delivered.
Spa disappointing as problem with heating - pool rather cool, outdoor spa cold, ladies changing room cold. Not all foot spas or heated loungers working.
Bar food very good
DorothyNov 17, 2019Cheltenham, United Kingdom
Enjoyed Most
absolutely beautiful hotel and surroundings and the staff couldn't have been more welcoming
rosamundNov 15, 2019Cheltenham, United Kingdom
Enjoyed Most
The breakfast was excellent, the dinner was well-presented and delicious. The staff were all nice ,friendly and helpful. The surrounding gardens were pleasantly organised and well looked after.
Other Comments
The atmosphere was very relaxing. It was a memorable experience for both of us.
AbdelrahmanNov 14, 2019Greenford, United Kingdom
Enjoyed Most
Very Good
barryNov 05, 2019benfleet, United Kingdom
Enjoyed Most
Lovely building. Lovely location. Room was ok but with the grandeur of the building I was expecting a little bit more.
Grounds would have nice to have walked around if it hadn't been raining. Staff were friendly. Rooms clean.
Other Comments
The only thing I would say is to make it more clear that you can eat of off both menus when on the Travelzoo package.
JaneNov 03, 2019Stroud, United Kingdom
Enjoyed Most
Very impressive building set in a superb location well away from the road. Room was very good, large comfortable bed, nicely decorated and spotlessly clean.
Other Comments
Highly recommended.
ChristopherOct 30, 2019Newport, United Kingdom
Enjoyed Most
Beautiful old mansion and grounds. Good service from staff. Very convenient location for Stratford-upon-Avon (one mile) the reason for our booking.
Other Comments
When approaching on the A439 Warwick Road entrance on right, board shows Hallmark Hotel but is only to the golf course. The hotel entrance is further along the road which can cause confusion and a potential accident on a fast stretch of road.
RobertOct 26, 2019Maldon, United Kingdom
Enjoyed Most
We had a very enjoyable stay - beautiful hotel, excellent food, stunning surroundings and very polite and helpful staff.
AndrewOct 26, 2019Lutterworth, United Kingdom
Enjoyed Most
A most enjoyable stay at this imposing Hotel.The spa was great but the most outstanding element were the exceptional staff!!
KimOct 23, 2019Craven Arms, United Kingdom
Enjoyed Most
It was fantastic service, wonderful stay in an idillic setting. Nothing was too much trouble! Will definitely be back.
EleanorOct 22, 2019Knaresborough, United Kingdom
Enjoyed Most
Beautiful Setting & Building very conveniently situated near to Stratford Town Centre
Other Comments
We went as a group of ladies for a Spa Break there were not sufficient sun beds to lie on around the pool .
We had to share two lockers between four of us as some apparently were broken & the rest full .
We unfortunately were not able to relax & enjoy the experience which was a huge disappointment
KirstieOct 21, 2019Sutton Coldfield, United Kingdom
Enjoyed Most
Hotel nice disappointed no bed available at spa very busy
SylviaOct 21, 2019BirminghamB, United Kingdom
Enjoyed Most
Great location close to Stratford and lovely gardens.
Other Comments
The spa facilities were too busy, no lockers no sunbeds. Not relaxing at all. Bedrooms were tired and dated.
SallyOct 21, 2019Cheltenham, United Kingdom
Enjoyed Most
On Arrival - friendly staff. I'd booked out table for dinner but they didn't have the booking, but it was dealt with and sorted very quickly
Other Comments
Waitress staff very friendly and polite, breakfast good, great location and grounds. Sadly didn't have time to spend any time in the spa.
JulieOct 21, 2019Wareham, United Kingdom
Enjoyed Most
Lovely hotel in beautiful grounds
BarbaraOct 20, 2019Tamworth, United Kingdom
Enjoyed Most
A group of 4 women came for a spa break. The hotel and spa has a lovely atmosphere and very friendly staff.
The only problem is it's now getting a bit tired. For example in our room the hair dryer , heated towel rail and bedside light did not work. The tiles in the spa area have been re-grouted in places but "bodged up", missing tap in the changing rooms, old and sad looking lockers, rust around pole in jacuzzi.
Please Welcombe hotel, keep your maintenance up too date, this is such a lovely hotel with beautiful grounds aswell.
Other Comments
See Above
WendyOct 20, 2019Birmingham, United Kingdom
Enjoyed Most
Located 2 miles outside of the town. Confusing signage as both the golf course and hotel called Hallmark. But with two separate road entrances and a long drive without being able to see these buildings. On eventually locating the hotel was allocated a bedroom on the top floor, no lift and it had no view. Got it changed to a Garden view room and excellent, although a long walk back to reception etc. The house is a magnificent old pile. Lovely and warm with huge public rooms. Food was very good. The Travelzoo deal bottle of Prosecco was very welcome after all that walking!
Other Comments
pool and spa looked great in the photos but did not try either
SteveOct 19, 2019Frome, United Kingdom
Enjoyed Most
Beautiful location and enjoyed being in historic building. All staff excellent.
Food quality variable. Spa pool area very well equipped.
ChristineOct 18, 2019Doncaster, United Kingdom
Enjoyed Most
A night away with friends, we enjoyed the Spa and an excellent dinner. Rooms are a little tired but we would recommend hotel.
TheresaOct 13, 2019Winchester, United Kingdom
Enjoyed Most
excellent staff, service and surroundings
davidOct 13, 2019Liverpool, United Kingdom
Enjoyed Most
Good dinner and average breakfast.
Room upgrade was very much enjoyed.
Other Comments
Special thanks to Jean-Luc on reception - very positive manner.
ROYOct 11, 2019Stratford-upon-Avon, United Kingdom
Enjoyed Most
A really lovely grand old hotel. With bags of character and the most beautiful gardens.Staff were brilliant and nothing too much trouble. Wonderful food and a wonderful short stay break.Would thoroughly recommend it
Other Comments
Just really lovely,
PatriciaOct 09, 2019Aylesford, United Kingdom
Other Comments
The rooms were very warm and quite dated, but that didn’t affect our stay. We visited the spa in late afternoon and the changing rooms were a state!
HannahOct 08, 2019Woking, United Kingdom
Enjoyed Most
Enjoyed our stay . Hotel seemed particularly busy staff did well to keep up.
We had a wait in the restaurant as it looked like it was understaffed . We are in the catering trade so could see the signs . We did not complain as we were away relaxing and in no hurry. Some residents may not have been so understanding
Other Comments
We would have loved to have seen the fire lit in the bar . Autumn had set in early being a wet and cold weekend but also it is so welcoming.
JaneOct 07, 2019Spalding, United Kingdom
Enjoyed Most
Was nice, meals very good
MatthewSep 30, 2019Nottingham, United Kingdom
Enjoyed Most
Excellent stay, service at dinner was very slow,
AndrewSep 29, 2019Leighton Buzzard, United Kingdom
Enjoyed Most
Had a marvellous time at this hotel could not find fault with anything .
Other Comments
would defiantly stay again
malcolmSep 19, 2019Machynlleth, United Kingdom
Enjoyed Most
Spot on, great pool and a big room with a big bed.
Other Comments
Will stay again for at least 2 days next time
DavidSep 18, 2019Newtow., United Kingdom
Enjoyed Most
Comfortable and pleasant stay.
Other Comments
Room in annex was a bit far away from restaurant/main lounge. Slight mix up made over our spa massage booking.
AdrianSep 15, 2019Esher, United Kingdom
Enjoyed Most
The house and the grounds were beautiful. A very peaceful experience. Good for the soul.
WendySep 15, 2019Bloxham, United Kingdom
Enjoyed Most
Wonderful service and beautiful setting loved the spa also.
Other Comments
Reprinting your menus to look a little classier in the dining room would make a difference to the dining experience. Other than that it was all lovely. Thank you.
ClaireSep 15, 2019Leamington Spa, United Kingdom
Enjoyed Most
very comfortable room meals were very expensive but nice Spa I would like to have used the swimming pool but didn't know they had one
carolSep 10, 2019Rugby, United Kingdom
Enjoyed Most
A lovely hotel, Room was superb
LorraineSep 10, 2019Sutton Coldfield, United Kingdom
Other Comments
Beautiful hotel. Only downside, plates cold at breakfast and the buffet food also on the cool side
ANNSep 10, 2019Northallerton, United Kingdom
Enjoyed Most
Magnificent building, grounds, and common areas. Friendly staff. Rooms a bit drab and food was only 7/10
DavidSep 09, 2019London, United Kingdom
Enjoyed Most
Excellent pool in the spa. Great views from the dining room.
Other Comments
Choice and quality of the food.
BobSep 08, 2019Orpington, United Kingdom
Enjoyed Most
Friendly staff, a great location and a very nice spa!
ChristineSep 06, 2019Middlesbrough, United Kingdom
Enjoyed Most
We needed to change rooms because of stairs however the rooms available offered were not as nice as the first original one allocated for us. The reception staff were the most helpful I have ever encountered so friendly and willing to please a rarity these days. We did move back to the first room which was spacious and modern having a very large bed compared to the older rooms. I put up with the stairs to have a nicer room.
Other Comments
The service was excellent bar staff in particular very friendly and helpful.
EleanorSep 06, 2019South Shields, United Kingdom
Enjoyed Most
My sister & I have just spent a Spa weekend at The Welcombe - from the time we arrived at-check in to check-out we had an amazing time!! We couldn't fault a thing - the room, staff, food were excellent & the staff in the Spa were so friendly & helpful.
We loved everything about our stay but I think the Spa & walking in the beautiful grounds were my favourite! Would definitely go again & am in the process of booking for my son & his girlfriend as a Christmas present.
I would just like to say a huge thank you to the reception staff for all their help in looking for my sisters Satnav that we thought she had lost - luckily we found it tucked under a seat in the car :).
Many thanks again
Debbie Atkinson
DebbieSep 05, 2019Bracknell, United Kingdom
Enjoyed Most
Great hotel. Staff very pleasant and helpful. So relaxing. Just what the doctor ordered.
And as Arnie says WE WILL BE BACK.
Thanks for the experience.
Mr and Mrs Mc
ROBERTSep 03, 2019STOCKTON, United Kingdom
Enjoyed Most
Perfect setting, beautifully maintained grounds with very friendly and helpful staff.
AbbySep 02, 2019London, United Kingdom
Enjoyed Most
Very relaxing weekend easy to get to Stratford town centre. Very helpful and friendly staff. Comfortable room with plenty of space and the hotel had wonderful gardens and lovely views.
Other Comments
The only disappointment was the food. The food served in the restaurant wasn’t as hot as it could have been. The eggs at breakfast were also cold, they did offer to re do them, but they were just as bad. Probably having cold plates didn’t help. They seriously need to re think how they can keep the buffet food hot. It was a shame as everything else was brilliant.
SandraSep 02, 2019Exeter, United Kingdom
Enjoyed Most
Exceptional- we travel extensively in the UK and it’s unusual we are so delighted with the building, the room and the service - cannot recommend any stronger the hotel and the excellent team who run it
ChrissySep 02, 2019Ipswich, United Kingdom
Enjoyed Most
Amazing experience. Beautiful setting, good customer service
AbigailAug 31, 2019Didcot, United Kingdom
Enjoyed Most
Beautiful setting and building, lovely ambience and friendly staff. Food also very good in restaurant. We booked a standard double room but were upgraded to an executive room, with a four poster bed and views overlooking the garden, fabulous. Can’t wait for our next visit, will probably be in September.
GlynisAug 31, 2019Cwmbran, United Kingdom
Enjoyed Most
Staff helpful approachable only complaint TZ advert is misleading it says inclusions count for each day booked but it doesn't you get breakfast each day but only one bottle of prosecco per stay regardless your ad needs to state that.
Other Comments
Staff very helpful including golf staff no sad faces, spa pool gym excellent clean and good layout best l've used in a hotel
StephenAug 31, 2019Birminghammingham, United Kingdom
Enjoyed Most
Have been before, it didn't disappoint. Professional service, well trained staff --- excellent buffet style breakfast in a lovely dinning room.
ColinAug 30, 2019Hornsea, United Kingdom
Enjoyed Most
A very interesting building, lots of character. Staff very helpful. Food, top class.
TrevorAug 29, 2019Kingswinford, United Kingdom
Enjoyed Most
Service excels
AlanAug 25, 2019Sheffield, United Kingdom
Enjoyed Most
Wonderful.
Other Comments
A superb location and exceptional staff.
Mrs P JAug 23, 2019Shrewsbury, United Kingdom
Enjoyed Most
The terrace and the garden lovely and the food was good
Other Comments
The room was unbearably hot no opening windows and a very noisy fan we were obliged to use - also a used sock. Ot belonging to us was in the folded bed cover - insufficient trained staff
PatriciaAug 22, 2019Sutton Coldfield, United Kingdom
Enjoyed Most
we had a lovely time, facilities excellent as was the position about a mile from Stratford-upon Avon town centre. Spa facilities wonderful. Only comment on the room was maybe in need of decoration, but clean,tidy and spacious. Breakfast was a buffet and good choice but hot food not hot enough, needed hot plate for eggs! Otherwise ambience was lovely. Staff always helpful, welcoming and with a smile. Will go back when in need of a hotel in the area.
TREVORAug 22, 2019HorshamHorsham, United Kingdom
Other Comments
Peaceful hotel, comfortable beds, lovely staff, and a really excellent evening meal.
RichardAug 21, 2019Mansfield, United Kingdom
Enjoyed Most
Wonderful setting. Great spa facilities. Good breakfast
Other Comments
My only slight criticism would be to have a better fruit selection at breakfast and the air conditioning fan is a little noisy in the room
MartynAug 21, 2019Solihull, United Kingdom
Enjoyed Most
1. Only 3 very small containers of Semi Skimmed milk. Not enough for 2 people.
2. Only 2 very small containers of shampoo.
3. No lift available.
4. Table arrangement for a couple in the Dining room was such that only one person could look out at
the garden.
5. No Salt & Pepper in the pots on the Dining table!
6. No Dressing Gowns in bedroom. You had to pay extra for this!
7. No identification between Shampoo /Shower Gel in Changing room of Spa.
8. Abrupt attitude of Staff in Spa. Not Customer orientated at all.
9. Some of the locks broken on the doors to the lockers in Spa Changing room.
JohnAug 21, 2019Coventry, United Kingdom
Enjoyed Most
Good reception on arrival, view from room was lovely
Customer service in the bar was patchy - We were left to open our own prosecco which wasn't a problem but unexpected. Waiters perhaps need a bit more training but were perfectly pleasant all the same
Other Comments
Lovely hotel in peaceful setting - good value
fionaAug 19, 2019Huddersfield, United Kingdom
Enjoyed Most
Staff very helpful and polite. Beautiful venue and excellent food.
GlynisAug 10, 2019Cwmbran, United Kingdom
Enjoyed Most
The standout for this hotel is the workforce. All staff were welcoming, courteous and attentive. Excellent service.
LindaAug 09, 2019Bristol, United Kingdom
Other Comments
the settling of the bill in the restaurant was not made clear to me on requesting the bill.
at the table, our bill came to 85.00.
less the 35.00 per head allowance- I paid an additional 15.00 to settle the bill -plus 15.00 tip, at the table.
On checking out I was represented with the additions at the table, 15.00.
I did not challenge the bill as I couldn't be bothered over 15.00.
the sirloin steak in the restaurant at 26.00 was a joke and they need to get a handle on that one.
the pool was out of use on Saturday afternoon until Sunday morning.
It was a shame really because of the above, otherwise, it would have been very good.
thanks
raymondAug 19, 2019middlx, United Kingdom
Enjoyed Most
Generally, we enjoyed our stay at The Welcombe. Our first visit was 44years ago on our honeymoon, it was grander then and less dusty! Lovely surroundings. Our room was ok but the hotel could do with a bit of refurbishment. The evening meal was very good. Little things were disappointing such as, at breakfast the plates were cold so the food went cold very quickly.
PatAug 17, 2019Sheffield, United Kingdom
Enjoyed Most
Receptionist and other staff were very good. The bed very comfortable. We had breakfast in the room and the full English portions were smaller than we’ve received in other hotels.
Other Comments
The windows in the bedroom opened but would not stay open due to broken cords. The toilet had a very poor flush. Windows needed cleaning & blinds required attention.
IanAug 17, 2019Farnham, United Kingdom
Enjoyed Most
Very impressed with everything
Other Comments
The location was great The facilities were smashing. Every member of staff were exceptional
AlanAug 17, 2019Longfield, United Kingdom
Enjoyed Most
Superb all round experience
IoloAug 17, 2019Swansea, United Kingdom
Enjoyed Most
The Spa except staff. Historic building and view across the rear grounds / golf course.
Other Comments
Rooms clean and tv did have some paid channels. Our room was in the basement of one wing but limited access meant you had to go up 2 flight of stairs and long walk. Buffet breakfast ok. Reception staff in Spa unwelcoming. Limited access for walking around extensive grounds due to private golf course.
ZekaAug 16, 2019Ashtead, United Kingdom
Enjoyed Most
We enjoyed our stay, we had an upgrade to an executive room which was roomy and comfortable. Dinner was very good, though the choices rather limited. It's a shame that breakfast is buffet, eggs were barely warm. The staff are friendly and helpful.
CathyAug 14, 2019Shrewsbury, United Kingdom
Enjoyed Most
Excellent
StephenAug 13, 2019Enfield, United Kingdom
Enjoyed Most
Lovely hotel, quiet and comfortable with great menu and reasonably priced. Didn’t get a chance to use the spa as we only had one night.
NicAug 13, 2019Epsom, United Kingdom
Enjoyed Most
Exceptional surroundings and service. Our room was extremely comfortable and we thoroughly enjoyed the golf and spa. Thank you for looking after us....we shall return x
FleurAug 11, 2019Pevensey, United Kingdom
Enjoyed Most
lovely location for a short break, and lovely surroundings..
KatherineAug 11, 2019Milton KeynesMilton Keynes, United Kingdom
Enjoyed Most
Stayed here many times and do love it, although the rooms are very varied. This time ours was on the poky side and very hot which had obviously been mentioned before as they had left a temporary air conditioning unit in it. The spa is a real treat but breakfast was a bit disappointing. A few healthier options like granary bread, avocado or a better selection of fruit would be appreciated. Stunning location though and always feels special.
ArwenAug 11, 2019Buckinghamshire, United Kingdom
Enjoyed Most
Really enjoyed it, liked having a quiet room overlooking the garden, enjoyed food
Other Comments
To keep breakfast warm, needs a sign telling guest's to close lids after use
SandraAug 11, 2019Hinckley, United Kingdom
Enjoyed Most
Beautiful building
Other Comments
Dreadful room smelt of smoke right near a generator asked to be moved and were upgraded free of charge but disappointing room. Breakfast was cheap and nasty ghastly bread and pastries cold mushrooms tomatoes barely cooked very unimpressed
DeborahFeb 16, 2019Welwyn, United Kingdom
Enjoyed Most
Room very quiet and good size. Public rooms stylish. Bearded bar person very personable.
Other Comments
No reference made to the Exclusive Extras at all by reception staff, had to contact your Customer Service. Hotel obviously not fully booked but told no capacity re: upgrade or late check out. Food vastly overpriced.
