Niagara Falls
$58 & up – Niagara Falls Escape w/$70 Steakhouse Credit
Wyndham Garden Niagara Falls Fallsview
Great Price
About the Hotel
Varuni Sakhalkar
Deal Expert
Why We Love This Deal
Great Price
Cancel without Fees
Secure your travel dates now and, if you need to cancel your booking, you can do so 72 hours prior to check-in without fees.
Sitting near the Niagara River and within a 15-minute walk of the Falls, the Wyndham Garden Niagara Falls Fallsview is conveniently located to explore the iconic tourist destination.
Save over 55% on stays into March that include a beer tasting, wine tasting and dining vouchers for the whole family to enjoy.
What's Included
- Accommodations in a Deluxe Two Queen or One King City View Room through March 10:
- $58-$66 per night ... Sundays-Fridays
- $82 per night ... select Saturdays
- Upgrade to a One King Whirlpool room starting at $74 per night
- All stays include:
- Dining vouchers: $70 at Ruth's Chris Steak House, $20 at Vittorio's Italian Eatery, $20 at TGI Friday's Restaurant and $15 at IHOP Restaurant
- Wine tasting for two at Lakeview Winery Co. ($16 value)
- Beer tasting for two at Blackburn Brew House ($5 value)
- Stay with confidence — read more about the hotel’s enhanced safety and cleaning procedures
What You Need to Know
- Cancellation Policy: Cancellations must be made by 3 p.m. local time 72 hours before arrival; first night (room and tax) will be charged for cancellations received after this time or no shows
- Note: Due to local guidelines, some amenities and services, including the indoor pool, may be limited or closed during your visit; please contact the hotel for more details
- The province of Ontario requires proof of vaccination for certain services starting Sept. 22, 2021
- Price based on two adults sharing a room; extra adults are $8 per person, per night
- Children 17 and under stay free of charge when using existing bedding; do not include children in the total number of guests when booking
- A nightly facility fee of $4.99 (plus tax), Municipal Accommodation Tax of $2 plus 13% tax, per room, per night, totaling $2.26, and a 5% plus tax Daily Mandatory Charge (listed as Service Charge) is additional, and will be applied to the total bill upon checkout
- Credit card will be preauthorized 72 hours before check-in for full-stay amount
- The resort/facility fee covers Wi-Fi and pool access (Note: The indoor pool is temporarily closed due to local health restrictions)
- On-site parking is available for $16 (plus tax) per night
- Not pet-friendly; service animals only
- Some of the included vouchers come with usage restrictions or requirements; for more information on these or the hotel itself, see "Policies" and "Amenities" sections
Enjoyed This
(See All 572 Member Ratings)
"Room was clean and nice. Great proximity to lots of places and restaurants"
Joanne
Dec 3, 2021 - Woodstock, ON, Canada
Why We Love This Hotel
- The hotel is located a 15-minute walk from Niagara's main promenade, Clifton Hill; Casino Niagara and Rainbow Bridge are a scenic 20-minute walk and Fallsview Casino is two blocks away
- Guest rooms have plush beds, mini-refrigerators, microwaves and Wi-Fi is covered by the resort fee
- Amenities include a fitness centre and an arcade room
- An IHOP is on-site and there is a plethora of dining options nearby
Overview
Sitting near the Niagara River and within a 15-minute walk of the Canadian side of the Falls, the Wyndham Garden Niagara Falls Fallsview is conveniently located to explore the iconic tourist destination. Casino Niagara and Rainbow Bridge are a scenic walk just 20 minutes from the hotel, and Fallsview Casino is two blocks away.
Rooms at this hotel have plush, pillow-top beds for tucking in after a day of entertainment at nearby attractions. The family suites have pullout sofas, minifridges and microwaves, or splurge on the Jr. Presidential Suite for a room with a whirlpool tub.
Amenities include a heated indoor pool with a hot tub, a fitness centre and an arcade room. A brand new IHOP is on-site and there is a plethora of dining options nearby. Free Wi-Fi is available for all hotel guests.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Games room
- Gym / fitness center
- Hot Tub / Jacuzzi
- Indoor pool
- No pets allowed
- Extra beds (fees apply)
- 100% smoke-free
Services ATM
- 24-hour front desk
- Express check-in / checkout
- Laundry / dry cleaning
- Business center
- Safe in reception
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Kitchenette in some rooms
- Jacuzzi in some rooms
- Pay-per-view / movies on demand
- Flatscreen TV
Internet
- Internet access
Bathroom
- Bathtub
- Hair-dryer
Parking
- Parking (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- ADA compliant rooms
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Policies
Check-in:
Standard Time is 4pm. Valid credit card required.
Minimum age required to check in: 19.
Checkout: Standard Time is 11am.
Children and additional guests:
Children 17 and under stay free of charge when using existing bedding. Maximum of one crib/ pack 'n play per room.
Crib/Pack 'n Play available upon request, free of charge, for children 2 and under.
Extra bedding available upon request: C$15 plus tax, per night.
Extra guest charges will apply as follows:
C$10 for older children and adults.
Pets: Only service animals allowed.
Fees:
Car park fee: C$20 plus tax per night. The resort/ facility fee includes:
A resort/facility fee of C$4.99 plus tax, per night will be added to the total price of your stay upon check out.
A Municipal Accommodation Tax of CA$2.00 plus tax per room per night applies and will be included in the total rate messaged.
Additional details:
In compliance with the Niagara Falls bylaw, masks must be worn in all public spaces.
The health and safety of our guests and colleagues is our top priority. For more information please visit:
https://www.niagarafallswyndham.com/pdf/wyn_travel_safety.pdf
Restaurant/ Voucher Information
About the Hotel
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(572 Member Ratings)
(572 Member Ratings)
Ratings & reviews reflect verified member feedback for Wyndham Garden Niagara Falls (ON) over the past 35 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for Wyndham Garden Niagara Falls (ON) over the past 35 months.
3.8
Ambiance
4.3
Location
4.0
Rooms
4.3
Quality of Service
4.2
Value for the Money
Enjoyed Most
Room was clean and nice. Great proximity to lots of places and restaurants
Joanne
Dec 03, 2021
Woodstock, ON, Canada
Enjoyed Most
Location
Other Comments
Dirty microwave and floors
Linda
Dec 02, 2021
Ajax, ON, Canada
Enjoyed Most
Location was good, rooms were clean. Bed was quite comfortable. Bathroom was very small but adequate. Mask policy for patrons was not enforced in the lobby by staff. Note: the view towards the calls area was the IMax theater which is closed/falling apart and several parking lots. If you are after a view, this is not the place for you. We didn't eat at the iHOP onsite.
J
Nov 22, 2021
Harriston, ON, Canada
Enjoyed Most
Great experience. The hotel is centrally situated, so we were able to walk to most things that we wanted to do. Margaritaville and the Casino were only a 5-minute walk away.
Alan
Nov 22, 2021
Waterloo, ON, Canada
Enjoyed Most
Excellent room size. Quiet stay. Very friendly helpful staff.
Marsha
Nov 24, 2021
Port Dover, ON, Canada
Enjoyed Most
Close to casino and restaurants.We were able to see the beautiful lights of Niagara Falls .
Frances
Nov 24, 2021
Port Dover, ON, Canada
Enjoyed Most
Exceptional room, large and comfortable in every way
Peter
Nov 11, 2021
Scarborough, ON, Canada
Enjoyed Most
Upon checking in we noticed that there were no block out curtains or blinds, just shears. We enquired and maintenance came by to check on it. We needed curtains and they weren't sure what happened. We waited till 8:30 and called back downstairs. We were then given another room across the hall.
Other Comments
If there is any way that we can be compensated for our inconvenience of waiting, and then being moved, that would be great. Upon leaving there were too many people in the lobby to mention it. We just wanted to leave.
Nina
Nov 15, 2021
Barrie, ON, Canada
Enjoyed Most
Our only complaint is the price of parking. Should be less or free for guests.
Judy
Nov 09, 2021
Moffat, ON, Canada
Enjoyed Most
It was okay but did get the wrong wine
Amandip
Nov 22, 2021
Oakville, ON, Canada
Enjoyed Most
Very nice room, someone hit our car in the parking lot and they had the front desk call us to tell us, we were woken up for that but glad we were told.
Besides that it was a nice time.
Melissa
Nov 15, 2021
Ingersoll, ON, Canada
Enjoyed Most
nice hotel for a get away. close to everything by walking or car.
Other Comments
very clean and staff very welcoming
Maureen
Nov 10, 2021
Port Colborne, ON, Canada
Enjoyed Most
Proximity - 5 minute walk to anything.
Other Comments
Hotel lobby does NOT look like it does in the photo - it's papered throughout with signs for the onsite IHOP, as well as warnings and loads of advertisements. Super Niagara tacky. Staff were unfriendly - not welcoming, no thank you for your business and then a surprise parking fee of $25. (once all the taxes etc. were added to the base $20 fee.) Expected to pay $99 plus taxes and instead, walked out of there paying over $145. and the girl who barked it at me obviously had spoken to MANY surprised travellers. Should have included parking as clearly, no one is walking to a hotel.... Elevator is very slow and sounded like it was on its last legs. Not restful and even on the backside of the hotel, we could hear all the street noise and people talking in other rooms.
Laura
Nov 15, 2021
Waterloo, ON, Canada
Enjoyed Most
It was a Mom and me get-a-way. The hotel was convenient to everything. All the staff from the front desk to the caretakers and housekeeping - everyone was so friendly and helpful. Our room was spacious and above all the beds/pillows were comfy….very very important. Was great that the IHOP was right in hotel too.
Other Comments
We had a really enjoyable stay.
Kimberly
Nov 18, 2021
STONEY CREEK, ON, Canada
Enjoyed Most
Exactly what we were hoping for; clean, comfortable, close to all the major attractions - a very good value!
Other Comments
Guest check-in was friendly and quick and they were able to provide an upgrade for a reasonable price as one was thankfully available.
Craig
Oct 25, 2021
Elmira, ON, Canada
Enjoyed Most
We had fun
Other Comments
Really pleasant staff
Kate
Oct 31, 2021
Windsor, ON, Canada
Enjoyed Most
They charge you for parking they offered free breakfast and it was not given to you
Other Comments
They charge you for parking they offered free breakfast and it was not given to you
victor
Nov 05, 2021
Amsterdam, NY, USA
Enjoyed Most
Front desk staff were super friendly and efficient. Excellent location with an easy walk to the Falls, close to many restaurants and activities. Beds were comfy. Bathroom needs an upgrade. The wine included in the deal was very good.
Linda
Oct 24, 2021
Victoria, BC, Canada
Enjoyed Most
Clean hotel in a central location, great value
annette
Oct 25, 2021
HamiltonDundas, ON, Canada
Enjoyed Most
Hotel is in a very good location. Short walk to the falls as well as Clifton Hill. Parking is very convenient. Nothing negative about the hotel at all! IHOP is a different story though! Extremely over priced, very average breakfast! Walk or drive somewhere else and find something decent for a much better price!
Other Comments
Very friendly staff and perks when going through Travelzoo... highly recommend!
Luc
Oct 25, 2021
Ottawa, ON, Canada
Enjoyed Most
Overall good experience, however shower in one of 2 rooms was not functioning properly. Also don’t feel that there should be extra fees for amenities that are not open due to COVID restrictions. Pool, gym, hot tub not open but extra charges still apply.
Randy
Nov 08, 2021
Toronto, ON, Canada
Enjoyed Most
Great check in, Raymond was very helpful and eager to assist. Great Value Pack included with the room booking. Blackburn brewery, Lakeview winery and The Keg were all great! We had an awesome time for just an overnight getaway..We will go again when PCRs aren’t required to come home from a day visit to the States!
Michael
Nov 09, 2021
Burlington, ON, Canada
Enjoyed Most
We enjoyed the hotel and the location.
Other Comments
The IHOP restaurant was not good at all. The server was fantastic but the breakfast was processed food that should have been super cheap but was super expensive. Even with the coupon, we felt like we were being ripped off.
Rosemary
Nov 04, 2021
Combermere, ON, Canada
Enjoyed Most
The fridge and microwave were so handy. We used them to keep our food/drinks cool and to make popcorn. This hotel is so nice. It is absolutely the best value for money and its sooo close to the casino. Only a 5 minute walk
Ankica Anne
Nov 09, 2021
Vaughan, ON, Canada
Enjoyed Most
Good value especially for Niagara Falls. Package deal from TravelZoo had coupons which were a let down because only valid with 2 entree purchase so we didn’t use them. Appreciated the bottle of wine though and the room rate was great.
Sherry
Nov 01, 2021
Burlington, ON, Canada
Enjoyed Most
Easy quick check in, rooms nice and clean. Breakfast pricy but tasted good. Lots of restaurants in walking distance.
Wendy
Oct 25, 2021
Roslin, ON, Canada
Enjoyed Most
We needed to move rooms due to hockey tournament guests on our floor - but the main building was very accommodating to our request. It appears that the "second tower with the balconies" is still under renovation, so that's something to keep in mind.
Allison
Nov 08, 2021
Chatham, ON, Canada
Enjoyed Most
Very nice
Other Comments
Staff at front desk very efficient
Barbara
Nov 04, 2021
Burlington, ON, Canada
Enjoyed Most
It was nice to feel somewhat normal for a couple of days.
Other Comments
All staff encountered were great. All had smiles.
Gary
Oct 25, 2021
Oshawa, ON, Canada
Enjoyed Most
Booked for the wine tasting special -great coupons for The Keg (delicious) IHOP and a winery. Hotel was clean, safe and comfortable. Staff was helpful and efficient. 2 day stay- we appreciated all the towels provided.
Other Comments
It would be nice if there were a mat in the tub to prevent slipping.
Karen
Oct 23, 2021
Kitchener, ON, Canada
Enjoyed Most
We had a lovely few days. The rooms were large and clean. Very little interaction with staff, no housekeeping due to COVID. Great location, close to everything we wanted to see and do. Very disappointed that the pool was closed, especially when other hotel pools in the region were open. If I had known in advance, I would have probably tried to book a different hotel.
Monique
Sep 26, 2021
Sarnia, ON, Canada
Enjoyed Most
Great view. Clean rooms. Location is great
Grace
Oct 09, 2021
Scarborough, ON, Canada
Enjoyed Most
This is a great location. It’s walking distance to everything but without the higher price.
Mary
Oct 23, 2021
Kincardine, ON, Canada
Other Comments
Our room was ground level with a road beside it. You can hear cars driving by all night long. Then we were awoken at 8 am on a Saturday to to big lawn cutting machines right outside our window As they were cutting the lawns on the property. No idea why it would have to be at 8 AM on a Saturday morning. The IHOP breakfast was ridiculously expensive at $60 for two people after our $15 off voucher
timothy
Oct 03, 2021
Hamilton, ON, Canada
Enjoyed Most
I usually stay at another Wyndham property. This was my first time staying at the Wyndham Garden. I will consider staying here again. Loved the king bed.
Maureen
Oct 05, 2021
Mississauga, ON, Canada
Enjoyed Most
Every thing was okay
Ali
Oct 07, 2021
Laurel, MD, USA
Enjoyed Most
All was great except check in was very slow. Front desk needed more assistance.
Other Comments
We are not tourists and I'm sure those who are must be frustrated with the extra Hotel fees, not to mention the unusual policy of a $50 returnable security deposit.
Barry
Oct 20, 2021
Cambridge, ON, Canada
Enjoyed Most
Great time
George
Oct 06, 2021
Toronto, ON, Canada
Enjoyed Most
Rooms were very clean and spacious. Jacuzzi wonderful. Bed comfortable. Staff extremely friendly and accommodating. Have already recommended to friends and will definitely return.
Cassandra
Oct 04, 2021
Fisherville, ON, Canada
Enjoyed Most
The package was value for money
Rose
Oct 05, 2021
Markham, ON, Canada
Enjoyed Most
The booking, checking in and room provided, exceeded my expectations. It was also good value for what was paid and the freebies particularly the bottle of wine, winery tour voucher and discount coupons were appreciated and improved the value.
Tahir
Oct 22, 2021
Richmond Hill, ON, Canada
Enjoyed Most
Service not so efficient, because maybe pandemic so understaff.
Marie Olive
Oct 02, 2021
North York, ON, Canada
Enjoyed Most
Excellent value. Great to have microwave and fridge. Spacious. 5 min walk to casino.
Other Comments
Parking should be free. That is the only negative.
Ankica Anne
Oct 21, 2021
Maple, ON, Canada
Enjoyed Most
Perfect room, bedding, microwave, minifridge and coffee maker at best possible price. 5*
Ankica Anne
Sep 22, 2021
Maple, ON, Canada
Enjoyed Most
Easy check in and out. Clean large room, very comfortable.
Cheryl
Oct 14, 2021
Burlington, ON, Canada
Enjoyed Most
Good deals.
Other Comments
The size of the room is perfect, but the bedside table, desk, and TV cabinet are full of dust. I think the room may not be too full due to the Covid, so they did not keep it clean. All in all, they are pretty good.
Rebekah
Oct 01, 2021
Toronto, ON, Canada
Enjoyed Most
We were pleasantly surprised with the view of the City , easy walking distance to Falls and casino. IHOP breakfast was convenient and great service. Hotel was very clean , on-site parking a plus . Nice bottle of wine awaiting
ELKE
Sep 28, 2021
Kitchener, ON, Canada
Enjoyed Most
really appreciated how clean it was and the friendly staff
Cheryl
Sep 24, 2021
Stratford, ON, Canada
Enjoyed Most
We had an easy check in and the room was large and clean. Unfortunately there was a flood in our closet from the floor above. We had a new room in about 15 min. They were very helpful.
Dwight
Oct 21, 2021
Chatham, ON, Canada
Enjoyed Most
The hotel is great location to the falls the inside of the rooms starting to show ware and tare
Other Comments
I think it’s time to give the rooms a face lift the rooms are outdated the carpets need changing and the beds are showing Thor age. I’ve stayed here many times In the past 4 years so not much has changed outher than painting.
Joseph
Oct 08, 2021
Notre Dame de l'ile Perrot, QC, Canada
Enjoyed Most
No
Other Comments
Cleansing is Next to Godliness
Cleveland
Sep 28, 2021
Ajax, ON, Canada
Enjoyed Most
Parking is reasonable. Staff were very pleasant, helpful and responsive. Location is okay relevant to the rest of the city but the immediate surrounding area is bordering on “rundown”.
Other Comments
Overall, the room, i.e., size, location, bed, room amenities were a bit dated but acceptable for the money, albeit we had to turn off the air conditioning unit because of the loud fan. Bathroom needs to be cleaned better. Even my husband noticed unsatisfactory areas. The IHOP is ridiculously overpriced (even with the discount coupon) especially for what is obviously just “keep warm”, minimal serving size, poor quality food. The restaurant is a spartan box that I can only describe as “scuzzy”.
Arlene
Oct 15, 2021
HamiltonHamilton, ON, Canada
Enjoyed Most
Even the weather cooperated, we had a gorgeous sunny day. Reception, service, the rooms everything was excellent.
Other Comments
Parking a few steps from hotel entrance. Walked to the falls, enjoyed a delicious steak at the Keg, after dinner a brief visit to the casino where we had a good time.
Jacques
Oct 08, 2021
Toronto, ON, Canada
Enjoyed Most
The hotel and the staff were excellent. What was a disappointment was the coupon with IHOP, as even after the discount the cost was very high for what was served.
Darayus
Oct 10, 2021
Brampton, ON, Canada
Enjoyed Most
Check in and staff were wonderful. Love our stay and would highly recommend this. The only disappointment was the IHOP. Food was mediocre, service was OK but the server couldn't handle her tables and actually said I am done with this instead of smiling and thinking I have this wonderful opportunity to make great tips and give great service. The price of the food is also jacked. I checked other IHOPS in Canada and the hotel one was jacked around different $6.00 per meal.
Other Comments
I was really pleased. I also recommend dinner at the Keg Fallsview, fabulous.
Sandra
Oct 09, 2021
Capital, BC, Canada
Enjoyed Most
Fantastic location, easy walking distance to everything.
Agnes
Oct 20, 2021
Woodstock, ON, Canada
Enjoyed Most
Had an amazing time, great rooms great staff!
Other Comments
Same as above
Maria
Sep 29, 2021
Pickering, ON, Canada
Enjoyed Most
The prices at the IHOP was exagerated so the $15 coupon really didn't do much
Other Comments
We were put in a wheel chair accessory room where the shower head was lower than usual. The room was plain; nothing special.
Silvia
Oct 18, 2021
Toronto, ON, Canada
Enjoyed Most
Easy early checki in ,pleasant gentleman the manager checked us in very nice man.
Frances
Oct 17, 2021
Port Dover, ON, Canada
Other Comments
They should not be charging ANYONE the “Facility Fee” until they reopen their facil.
Roberta
Sep 29, 2021
Grand Haven, MI, USA
Enjoyed Most
Tour around the Niagara Falls
Cuong
Oct 03, 2021
NewmarketNewmarket, ON, Canada
Enjoyed Most
Dcided to upgrade and th staff was very helpful in doing this
Michael
Oct 15, 2021
Wallaceburg, ON, Canada
Enjoyed Most
thoroughly enjoyed our visit, the room was great, great location and view
Other Comments
thoroughly enjoyed our visit, the room was great, great location and view
Ken
Sep 22, 2021
Spencerville, ON, Canada
Enjoyed Most
Everything was good.would return
Norman
Sep 03, 2021
Sarnia, ON, Canada
Enjoyed Most
Location was convenient.
Other Comments
Our first room had a huge lump in the mattress. They did move us - to an upgraded room - but it was definitely well used. Did not follow up with desk as a second move was too much of an inconvenience. Staff were great and friendly but not impressed with overall stay.
Keith
Sep 18, 2021
Coldwater, ON, Canada
Enjoyed Most
It was a great place to stay, close to everything, rooms nice, staff very friendly, and great deal and extras were a welcomed bonus!
Chris
Sep 08, 2021
Langton, ON, Canada
Other Comments
Bike was stolen while on a locked, bike rack. Their surveillance cameras were useless. Take your bikes up to your room!
Angelo
Aug 06, 2021
Milton, ON, Canada
Enjoyed Most
great hotel, great location, and clean.
service at front desk was excellent too...
Other Comments
the fridge and microwave oven is a great addition.
Francie
Aug 18, 2021
Whitby, ON, Canada
Enjoyed Most
clean hotel.
staff was friendly and professional.
Francie
Sep 15, 2021
Whitby, ON, Canada
Enjoyed Most
Great value, very good location. It was clean and had everyone needed.
Giovanna
Feb 10, 2020
Vaughan, ON, Canada
Enjoyed Most
Staff was excellent and helpful the hotel does need some upgrading
Lynn
Sep 23, 2021
Beamsville, ON, Canada
Enjoyed Most
awesome
Other Comments
only complaint was children running and screaming down the halls all night, called the desk twice but we had to go out and tell them to go to bed.
Karen
Aug 06, 2021
Formosa, ON, Canada
Enjoyed Most
room is spacious
Other Comments
The room was not clean-dusty. The bed is not comfortable and not well made-bed skirt was crumpled and not properly made.
Claire
Aug 23, 2020
London, ON, Canada
Enjoyed Most
I was very impressed at all services provided at this place.
Other Comments
Elevator is limited to not more than two persons at a time. But many people do not care. Can you do something to this area ?
simon
Aug 05, 2021
Toronto, ON, Canada
Enjoyed Most
Easy check in and check out. Rooms comfortable and clean. Short walk to the falls.
Other Comments
The in hotel IHOP is a big disappointment. We went for breakfast, we’re seated and brought a printed menus with extremely small print. The print size was probably planned so the ridiculous prices wouldn’t be obvious. When I read the prices my wife and I got up and left! Even with a $15 discount coupon the prices were outlandish.
Anyone familiar with IHOP prices in the US would be shocked.
Stephen
Aug 28, 2021
Belmont, ON, Canada
Enjoyed Most
Room and hotel in general were very nice and clean.
Other Comments
We were in room 417. It’s a handicap accessible room. Neither of us have any issues. As a first responder I have to question why you would put someone possibly in a wheelchair on the fourth floor? Also for me being 6’3”, the shower head being at a height of 5’3” was not great.
Ron
Sep 04, 2021
ChathamChatham, ON, Canada
Enjoyed Most
We had a wonderful time and the staff were great!
Tracy
Aug 24, 2021
Brantford, ON, Canada
Enjoyed Most
Rooms were very clean and comfortable, staff was very friendly, location was perfect an easy walk to many amenities
Susan
Aug 10, 2021
Woodstock, ON, Canada
Enjoyed Most
Great
Kim Cheung
Sep 14, 2021
north york, ON, Canada
Enjoyed Most
room was clean and staff helpful good value for the money. We will definitely be back thank you
Linda
Aug 26, 2021
Cambridge, ON, Canada
Enjoyed Most
Lovely people, not the best location. Overall better than first impression.
robert
Aug 28, 2021
Oro Medonte, ON, Canada
Enjoyed Most
Perfectly acceptable falls hotel, good view and nice whirlpool tub. Good service overall.
Jeremy
Aug 20, 2021
Waterloo, ON, Canada
Enjoyed Most
Was as expected
Other Comments
Had to re-key twice
william
Aug 12, 2021
Toronto, ON, Canada
Enjoyed Most
We had a wonderful time the service was great and the room was very clean and comfortable
Deborah
Sep 18, 2021
SaginawSaginaw, MI, USA
Enjoyed Most
Great customer service! The room was clean and well stocked. I would definitely book again.
Bill
Aug 19, 2021
Bradford West GwillimburyBradford, ON, Canada
Other Comments
Nice location very clean close to everything .The best customer services from all employees .
Ready to go back to it again
BERNADETTE
Aug 12, 2021
Essex County, ON, Canada
Enjoyed Most
Very good..
Other Comments
Very convenient and accessible to Casino and attractions which is all walking distance.
Efren
Sep 09, 2021
Toronto, ON, Canada
Enjoyed Most
The staff at the hotel were very kind. Allowed us to park early and do a pre-check in before our morning excursion. The hotel was quiet, the rooms were clean. Parking was right in back. Location was just a short distance to the falls and attractions
Jozelle
Sep 15, 2021
Toronto, ON, Canada
Enjoyed Most
Had a great stay . Beds very comfortable.
Carla
Aug 10, 2021
Hamilton, ON, Canada
Enjoyed Most
The Room was comfortable. Location was very good. Room service was good.
Other Comments
Parking was overpriced at $23/day. On further inspection there were several parking lots close by for only $10 all day
Allan
Sep 24, 2021
Toronto, ON, Canada
Other Comments
Reservation was not as booked - thank heaven I had printed a copy of the first reservation, cancellation and the rebooking. Took a bit of discussion with hotel front desk to only charge my credit card for one night stay.
Linda
Sep 19, 2021
Halton Hills, ON, Canada
Enjoyed Most
The location is perfect and the staff was helpful.
My Vi
Aug 31, 2021
Etobicoke, ON, Canada
Enjoyed Most
Very clean and quiet. Covid protocol followed. Close to everything.
Jennifer
Sep 11, 2021
Dieppe, NB, Canada
Enjoyed Most
Very happy that coupons for meals made our trip...very expensive to eat out...we used 3 coupons and wine tasting experience was very nice
Hotel spacious and staff very nice
Sharon
Sep 24, 2021
Oshawa, ON, Canada
Enjoyed Most
It was perfect, very clean and updated. Had a good night sleep, nice sheets. Bed was very comfy, had everything we needed for the room. Also had a fridge and microwave which was nice. Good location close to casino and everything we needed.
Janet
Aug 07, 2021
Courtice, ON, Canada
Enjoyed Most
Everything went well, we love the stay at the Wyndham Garden
Robert
Feb 03, 2020
Vaughan, ON, Canada
Other Comments
The front desk staff
Abraam
Aug 24, 2021
Etobicoke, ON, Canada
Enjoyed Most
Great friendly service and the perfect location. Close walk to the casino and also close walk to Clifton Hill.
Larissa
Aug 21, 2021
Brampton, ON, Canada
Enjoyed Most
The experience of staying here could be enhanced if there wasn't so many surcharges, taxes, fees and taxes on fees. What is the DMS charges for $4.45 per day and then an addition $1.00 DMS surcharge daily?
Other Comments
The room is quite spacious and the flat screen TV was super.
Donald
Aug 11, 2021
St. Thomas, ON, Canada
Enjoyed Most
Loved the bed. So comfortable. Walls are a little thin. Heard people fighting in the middle of the night. Also a door slammed every half hour most of the night. Didn’t sleep great but the bed. Pillows sheets location were perfect
Adrienne
Sep 13, 2021
Barrie, ON, Canada
Enjoyed Most
Good location, it was a comfortable room.
Other Comments
They didn’t clean our room even though we were staying 2 nights. Had to empty our own garbage and get towels and toilet paper from the ladies down the hall. Pool was closed. Thought like other hotels you would be able to book a time slot.
Michael
Aug 28, 2021
Bowmanville, ON, Canada
Enjoyed Most
Easy booking, comes with vouchers and a bottle of local wine! Hotel is at a nice location, walking distance to the falls. Will recommend it.
Ruikun
Aug 27, 2021
Montreal, QC, Canada
Enjoyed Most
Fairly good location, parking was easy and hotel room was perfectly fine.
Great hotel to spend the night and explore Niagara Falls
Ana-Maria
Aug 23, 2020
Whitby, ON, Canada
Enjoyed Most
Good location; easy access from the Niagara Parkway. Clean and spacious room. Friendly staff.
Mina
Sep 18, 2021
Ottawa, ON, Canada
Enjoyed Most
It was a nice size of a very clean room. Staff were helpful.
John
Aug 22, 2020
Hamilton, ON, Canada
Enjoyed Most
Nice location and clean hotel. Front desk staff need better customer service skill training.
Hidden cost like parking should be advertised at time of booking and NOT be a Surprise at the final bill.
Doodnath
Aug 13, 2021
Ajax, ON, Canada
Enjoyed Most
For a relative new hotel, it looked like a felt like a much older hotel!
Other Comments
Had many problems with the room. Toilet didn’t flush at times, shower glass door had to be left open because if you closed it sounded like glass was going to break. Heating/Cooling very loud, to the point where I couldn’t sleep!
George
Sep 09, 2021
Wasaga Beach, ON, Canada
Enjoyed Most
The hotel was okay. No complaints. Once again the coupons you have attached to this deal is a joke. Never again.
Other Comments
The coupons you have associated with your niagara deal. Example you have the 15 dollar coupon for ihop inside the hotel. My God their breakfasts prices are insane. With the coupon my wife and I still paid 49 dollars for breakfast. Absolutely ridiculous.. I heard other people complaining as well. That coupon is not worth having. Its a lure. Nothing more. There so many breakfast places around there at less than half the price. And you don't need a coupon.
Mario
Sep 04, 2021
Thunder Bay, ON, Canada
Enjoyed Most
GREAT room ...nice view ....
Other Comments
SHUT DOWN POOL..20 dollars a day for parking.....could of waived it considering they closed the pool hotub etc....
Michael
Aug 05, 2021
Toronto, ON, Canada
Other Comments
Staff was nice and the room was nice it was a nice experience overall!
Russell
Aug 18, 2021
Aurora, ON, Canada
Enjoyed Most
First time in 2 years to get away. knew the location and access to everything. Felt safe with the protocols you had in place. enjoyed stay
Thomas W
Sep 13, 2021
Windsor, ON, Canada
Enjoyed Most
Very good stay
Sep 10, 2021
Woodbrigde, ON, Canada
Enjoyed Most
AAAPlus!
Richard
Aug 18, 2021
Toronto, ON, Canada
Other Comments
Very nice room, great staff, well organized. Close to all amenities. Will definitely stay again.
Denise
Sep 10, 2021
TorontoScarborough, ON, Canada
Enjoyed Most
We enjoyed except the beds were not comfortable
Other Comments
The accessible washroom did not have any grab bars
Scherazade
Sep 18, 2021
Toronto, ON, Canada
Enjoyed Most
The room is clean.
Diane
Aug 10, 2021
Mississauga, ON, Canada
Enjoyed Most
Good service with clean rooms.
Other Comments
Good location to downtown.
Steve
Aug 29, 2021
St. Thomas, ON, Canada
Enjoyed Most
Good location walked to all attractions
Big rooms
Meena
Aug 15, 2021
Markham, ON, Canada
Enjoyed Most
Good
John
Aug 06, 2021
Cambridge, ON, Canada
Enjoyed Most
Wahsroom was renovated, standing shower
Other Comments
The hotel was advertised with pool and that was the main reason we booked it. Unfortunately, pool was closed and our kids were disappointed.
Bed sheets were the wrong size, did not cover beds at all. Carpet was dirty, found crums behind luggage stand and wet carpet by thr Ac. Although reservation came with coupons, the deal was not good. At most establishmen, we needed to purchase 2 entrees which ended up more expensive. We only ended up using 1 of the 6 coupons. Called twice prior to arriving and both time staff were not nice. The agent did not even ask for my name nor address me as guest.
Would rather stayed elsewhere, wont return and wont recommend it to any of our friends.
AGUS
Aug 15, 2021
Hamilton, ON, Canada
Other Comments
The booking promised a bottle of wine (red/white) and indicated a retail value $35. We received a $10.69 bottle of Henders.
Richard
Aug 11, 2021
Oshawa, ON, Canada
Enjoyed Most
I was pleased with the hotel itself, but when advertised at $ 89 per night and end up paying $ 137.51 - with all the hidden costs. I thought the cost of parking $ 23 was high and other hidden taxes / charges should have been advised before the booking not after.
Other Comments
Although you get coupons - example: Breakfast $ 15 off and then see pancakes for $ 22.99 - too costly.
Richard Paul
Aug 13, 2021
Hamilton, ON, Canada
Enjoyed Most
Great outing
Patrick
Aug 31, 2021
Ottawa, ON, Canada
Enjoyed Most
Easy check in and checkout perfect location for us. Excellent size room. Very clean. Nothing bad to say
Robert
Aug 28, 2021
Toronto, ON, Canada
Enjoyed Most
Good hotel stay. Clean and good staff.
Lou
Sep 10, 2021
Woodbridge, ON, Canada
Enjoyed Most
The hotel was fine but the IHOP was way overpriced. The coupons were ok but the requirement to buy two adult entrees diminished their value.
Beth
Aug 28, 2021
Aurora, ON, Canada
Other Comments
Shower had no shelf for soap,shampoo etc. ,no grab bars and the water was not hot enough
William
Nov 12, 2019
Orillia, ON, Canada
Other Comments
We were put near the staff room and we can hear door closing/slamming very often.
Maribeth
Apr 09, 2019
Mississauga, Ontario, Canada
Other Comments
no chair in my room and it is a refurbish old motel
Christopher
Jul 28, 2021
Mississauga, ON, Canada
Enjoyed Most
The staff were wonderful!
Mary
May 15, 2019
Ajax, ON, Canada
Enjoyed Most
We had a very pleasurable time celebrating our 50th anniversary with our kids and grandkids.
Other Comments
We didn't like there Covid restrictions of not having any mini fridges or microwaves or coffee in the rooms.
Dan
Oct 12, 2020
Ohsweken, Ontario, Canada
Enjoyed Most
Midweek getaway - enjoyed walking in the area, seeing the sights. Plenty of places to eat despite mid January and a lot of touristy stuff not open.
Other Comments
There is construction going on south of the hotel, though great windows, so hardly heard much at all. Go there before their view is blocked.
Family
Jan 24, 2020
Brampton, ON, Canada
Enjoyed Most
and me being a Wyndham member for a long long time we had to pay for parking for which we never did at any other Wyndham hotel other than that it was okay but we liked the Victoria better thanks John.
Other Comments
well this is the first hotel we have stayed that did not serve breakfast and we have stayed in hundreds plus they put a $160 00 fee on our master card and said it would be repaid in 2 to 3 weeks which we did not like maybe you could speed up the process
Apr 06, 2019
London, ON, Canada
Enjoyed Most
Check in was a breeze.
Other Comments
We just arrive in the room and the bed looked like someone literally just got off the bed. Bed did not look like it was made up. The sheets were just tucked under the corners of the bed. Room are not cozy or appealing. You get what you pay for.
Donna
Aug 04, 2021
Mississauga, ON, Canada
Enjoyed Most
Front desk people were very helpful . Booked us into the Keg and helped with coupons. Very friendly.
Other Comments
The rooms were nice but a frig would have been useful.
Pamela
Sep 12, 2019
Pickering, ON, Canada
Enjoyed Most
Nothing
Other Comments
Yes
Hirbhai
Mar 14, 2019
Maple, ON, Canada
Enjoyed Most
Awesome rooms very comfortable beds and clean.
Other Comments
Staff was very friendly and helpful.
Faye
May 21, 2019
Utopia, NB, Canada
Enjoyed Most
overall good
Jacqueline
Aug 18, 2020
Toronto, ON, Canada
Enjoyed Most
Very positive.
Karin
Oct 30, 2019
Hamilton, ON, Canada
Enjoyed Most
The location was good.
Other Comments
You showed a picture of a relatively new property but when we arrived we were given a room across the parking lot in an old building that Wyndham had purchased from an old Motor Inn. It was called “Tower B” but it was very old and grimy. We were very unhappy that we were lured in with the promise of something different. Your information also told us not to add a child but when we arrived they tried to charge us for a cot for our son. Overall this was very disappointing compared to our usual travelzoo experiences.
Gary
Sep 01, 2019
Kitchener, ON, Canada
Other Comments
Excellent location,fun location.
catherine
Oct 25, 2019
Tecumseh, ON, Canada
Enjoyed Most
the location was good, close to many of the activities, but a ways from the craziness of Clifton Hill
Other Comments
We don't know the reasons, but it was extremely busy, taking a good half hour to check in. This may have been because it was the Sunday of the Easter weekend...but saying that, it was great of them to offer their deal during this time.
Mark
Apr 25, 2019
Lambton Shores, ON, Canada
Other Comments
Room was on the small side. Only 1chair, and could not supply another
James
Oct 02, 2019
Brockville, ON, Canada
Enjoyed Most
We had a great time especially it’s very close to everything (sceneries). Our son loved the room because it’s very spacious. He said he can run around.
Leah
Aug 04, 2020
North York, On, Canada
Enjoyed Most
Lobby is tight and has such a strong chlorine smell but the rooms are great and the staff were great.
Wendy
Jun 25, 2019
Hamiltonundas, ON, Canada
Enjoyed Most
Great
Tanya
Nov 18, 2019
Toronto, ON, Canada
Enjoyed Most
the deals and discounts that came with it. location
Barbara
Mar 19, 2019
Penepanguishene, ON, Canada
Enjoyed Most
Location
Other Comments
Walls are paper thin. Kids screaming running up and down hallways all hours. Construction next door. Room were still bit dirty especially fan in bathroom.
Melissa
Nov 12, 2019
Woodstock, ON, Canada
Enjoyed Most
Loved the king jacuzzi room we had
sheila
Aug 04, 2020
Stayner, ON, Canada
Enjoyed Most
Staff were friendly.
Other Comments
Fire alarm at 1am woke up my little kids. Had to pack everyone up and evacuate the bldg.
Sharmin
Oct 28, 2019
Mississauga, ON, Canada
Other Comments
Excellent staff
Louis
Sep 22, 2020
Innisfil, ON, Canada
Enjoyed Most
everything, it was very nice, loved the pool.
pat
Feb 24, 2019
Dutton, ON, Canada
Enjoyed Most
Location is between Clifton Hill and the falls so it's easy to walk to either one.
Stephen
Dec 02, 2019
Florence, SC, USA
Enjoyed Most
close to falls
Other Comments
low budget...toilet paper, kleenex, towels, very poor quality...no soap dish in shower in our king room...very small room...others who stayed in double said no grab bars into tub
gerry
May 31, 2019
McMurray, PA, USA
Other Comments
There were so many add-ons to the advertised price and it was hard to find.
Barbara
Nov 14, 2019
Saugatuck, MI, USA
Enjoyed Most
IT was as expected.
william
Jul 29, 2021
Toronto, ON, Canada
Enjoyed Most
We enjoyed our overnight stay here. A very pleasant experience.
Jennifer
Oct 02, 2019
Ithaca, NY, USA
Enjoyed Most
Hotel was awesome, Travel Zoo deal was good but I should've read all the fine print on "EXTRA" expenses. And Coupons that were given for food and such, wasn't worth it. Even with $30.00 off at just Outback, it still cost 70.00 which was ridiculous at Outback but unfortunately everything is very expensive in Canada. So we didn't even bother with rest of Coupons.
Other Comments
KEEP THE BAR OPEN......bar/coffeebar was ONLY open a few hours in the morning. Never in the evening so you could go and enjoy a cocktail after a day of sightseeing so we spent our money elsewhere. Hotel was awesome other than that. Staff very friendly, room very clean and roomy and walking distance to everything which was great.
TINA
Sep 11, 2019
Farmers Branch, TX, USA
Enjoyed Most
Pretty basic, nothing amazing
Other Comments
Definitely the fact that you take $50 off my credit card when charges... that’s pretty stupid
gareth
Oct 04, 2020
Pickering, ON, Canada
Enjoyed Most
Location was good able to walk not worry about having to park a car
Carolyn
Jun 01, 2019
Hudsonville, MI, USA
Enjoyed Most
Rooms walls are paperthin. You can hear everything feom one room to the next
Krystal
Feb 23, 2020
Burlington, ON, Canada
Enjoyed Most
Bed was comfy
Other Comments
Price was way more expensive than advertised
Laura
Jan 23, 2019
Peterborough, ON, Canada
Enjoyed Most
Spacious, clean rooms, comfy king bed, location central. Enjoyed the pkg deal.
Other Comments
Staff go the extra mike to ensure your stay is memorable
Cindi
Apr 18, 2019
Windsor, ON, Canada
Enjoyed Most
It was good. No complaints. Would have liked it if the weather had been on our side but nothing any of us can control. lol
Lyne
Nov 12, 2019
Kitchener, ON, Canada
Enjoyed Most
on top floor of hotel. Good view for location
Other Comments
The hotel was "fine" nothing very exceptional -good or bad. Basic amenities; clean, but plain room; no breakfast. I experienced a weather related delay and the hotel changed my reservation dates twice -which was very good customer service and appreciated. But they raised my per night price which I did not appreciate especially considering the hotel had less than 2 dozen guests 3 of the 4 nights I was there.
Rose
Feb 09, 2019
PINELLAS PARK, FL, USA
Enjoyed Most
Overall the room was adequate. The air conditioner needs servicing as you can smell mould and it’s very Clunky sounding when it engages.
Also a few black hairs were found in around the bathroom that were a bit of a turn off.
Other Comments
For us the weekend was about getting away, and it was just a place to sleep while we enjoyed Niagara area.
Christina
Aug 17, 2020
Belleville, ON, Canada
Enjoyed Most
Went to hotel quite early to get our vouchers. Room was ready they let us check in
Unfortunately I had to use the business center. Was impressed.
Other Comments
If you dont mind a bit of a hike, and have comped parking ant the cadino, can park there to save the hotels overnight parking fee.
Ronald
Sep 10, 2019
Mississauga, ON, Canada
Enjoyed Most
The rooms are clean and modern.
Richard
Oct 19, 2019
Parkersburg, WV, USA
Enjoyed Most
Lobby was very nicely decorated, comfortable and clean. We spent more time there than in the room! Our room was clean.
Other Comments
The location of the room. Very noisy. Felt unsafe so close to the door so close to the street. Door to hallway very noisy opening and slamming shut all night. Air/heat very loud. Very small room. Wifi did not work well in our room. Kept dropping. Very disappointing when they advertise Free Wi-Fi
Charlene
May 07, 2019
Hamilton, ON, Canada
Enjoyed Most
The location was perfect, right between the Falls and the entertainment area!
Other Comments
The hotel was clean and quiet. Parking was convenient.
Timothy
May 14, 2019
Kansas City, MO, USA
Enjoyed Most
Privacy and quiet
Got what we wanted and enjoyed the comfortable.rooms
Other Comments
Friendly staff, clean and on point
DONATO
Feb 17, 2019
Tottenham, ON, Canada
Enjoyed Most
Please contact me if there is anything you can do to rectify this. Thank you Angela Zekkou. azekkou@rogers.com 416792-7381
Other Comments
I purchased a refundable room. Unfortunately, my husband fell and broke his hip. I called both the hotel and travelzoo and was told that I would not get a refund, partial refund nor voucher.
angela
Apr 13, 2019
toronto, ON, Canada
Enjoyed Most
It was a great experience we arrived before our check in time and we were given a room right away. The rooms were very clean. The hotel was very clean and they paid great attention to sanitization during COVID19 I would defineatly recommend this hotel.
antoinette
Aug 25, 2020
Markham , Ontario, Canada
Enjoyed Most
Great room. Location.
Other Comments
At checkout I was told I would receive an email statement. This has not been sent.
This is not the first Wyndham location that I have not received a statment after I stayed there.
There should be a frig in the room !!!!
Alex
Jun 20, 2019
BowmanvilleB, ON, Canada
Enjoyed Most
Great location within walking distance to many restaurants and bars.
Rooms were clean and comfortable. No coffee maker or fridge due to Covid, but overall no complaints.
Other Comments
Wish there were towel racks or hooks. No place to dry a towel.
Linda
Aug 16, 2020
Halton Hills, ON, Canada
Enjoyed Most
bed was compfy
Other Comments
ihop closed so had to go else where for breakfast when voucher was included..we stayed 2 night and the 1st morning housekeeping came to room at 930 am..we asked them to come back..we left at 10am and returned at 415pm....they still hadn't came...then they came at 430pm which was crazy..they had all day also no mini fridges in room which most hotels have now
Diane
Oct 08, 2019
Listowel, ON, Canada
Enjoyed Most
Great value with this Travelzoo package!
Vahid
Oct 04, 2020
Toronto, ON, Canada
Enjoyed Most
Clean room, hot shower, close proximity to attractions.
Other Comments
Parking is very expensive, instead of $17 it should be $10
freddy
Apr 22, 2019
Toronto, ON, Canada
Other Comments
Our stay was very good .We booked a room with no view and got a room on the top floor with a jetted tub.... clean and very nice !
Don
Sep 06, 2020
Denfield, ON, Canada
Other Comments
The only short fall is for the package that comes with the hotel deal, the check in staff gave us the dinner coupons, I have to go back to ask for the wine tasting & slushies coupon, then after dinner at the Keg, we found out that we weren't given the casino $25 slot machine coupon, we have to go back to get that before going to the casino again. They should have give all of these when check in.
Winnie
Dec 30, 2019
Mississauga, ON, Canada
Enjoyed Most
Best value with meal coupons and a bottle of wine.
Carmen
Sep 13, 2020
Whitchurch-Stouffville, ON, Canada
Enjoyed Most
The spacious room, warm pool and pool area (nothing worse than a cold pool) and the proximity to Fallsview Casino, Niagara Fun Zone, and restaurants.
Kelly
Mar 03, 2019
Collingwood, ON, Canada
Enjoyed Most
Travelzoo deal is $79 but in reality with parking it came to $125- so please be careful to not assume it’s $79. The rooms were clean and staff were all very nice. There’re no mini fridges or microwaves only coffee machine due to Covid. As well pool is open by reservation only. Walk to the falls is 5 mins... during holiday season the Festival of Lights is a must! Only disappointing factor was the IHOP restaurant downstairs serving breakfast at $25- / plate!!! This is really strange as there’re gouging customers. I told the staff for a 3 star hotel they can’t have 5 star pricing menu and not to mention the food was not great at all! We ordered 3 eggs to share the plate looked like one egg. Also the taste of the egg was not fresh ... most likely pre made in a box!
Vathsala
Dec 21, 2020
Toronto, ON, Canada
Enjoyed Most
Nice, clean room although it was lacking a refrigerator. Hot tub was a nice benefit and the location is excellent.
Other Comments
There is no breakfast included but a $15 coupon is provided for I-HOP - which is a ridiculously over-priced breakfast location.
June
Apr 03, 2019
Toronto, ON, Canada
Enjoyed Most
The staff were very helpful. My husband asked for another chair for the room and it was there within a few minutes. The room was very clean and tastefully decorated.
Other Comments
Despite booking 2-3 months in advance, we were given a room on the first floor facing a busy street. The mattress was very uncomfortable. It was lumpy and sank in the middle. The room was quite small. The heater/AC was blowing in my husband's face every time it came on. There was no shelf or ledge in the shower to put soap or shampoo on. They had to go on the floor of the shower. Also, there was no safety bar in the shower and the floor was rather slippery. The towels were like Motel 6, small and not very absorbent. We were charged for parking automatically. It wasn't until I questioned why the price was more than what Travelzoo had quoted, was I told we were paying for parking. On the plus side, they refunded the parking as soon as I told them we weren't parking there.
Elizabeth
Jun 22, 2019
Charing Cross, ON, Canada
Enjoyed Most
The room was clean, spacious and comfortable, but the AC kept me awake all night long. The pool was very nice and the arcade was really fun.
Other Comments
The visual presentation of the hotel, and the location on Fallsview Boulevard, were underwhelming to say the least. The hotel itself would have been ok however they recently added a former Best Western to it, which is not connected to the taller Wyndham, not branded at all, and looks like a squat motel in the middle of a parking lot which is a demolition zone. They call this "Tower B", but it's not a tower, and within the building there were signs directing you to the South Tower via the 3rd floor walkway, but that part of the hotel was demolished. The location of both hotels is 2 blocks from the rest of the action on Fallsview Boulevard, does not overlook any part of the falls, and just on the outside looks really run down and seedy. I wasn't impressed with the whole town at all -- felt like old Vegas. I will say that the room itself was very nice and the facilities within the hotel itself were good -- see additional comments -- but overall, in Niagara, the food is mediocre to bad, it's VERY overpriced, and it's hard to get a table overlooking the falls. I am glad we saw the falls but I never need to go back to Niagara Falls again.
Deborah
Jun 20, 2019
Stroudsburg, PA, USA
Travelzoo Deal Expert
Enjoyed Most
The staff, from the front counter to housekeeping were excellent. The room was comfortable and clean, except in places not often noticed, like behind the TV.
Fred
Aug 28, 2020
St. Jacobs, ON, Canada
Other Comments
Got different coupons then advertised.
Steve
Apr 09, 2019
Kitchener, ON, Canada
Enjoyed Most
Every staff member we encountered were helpful, friendly, and upbeat.
Linda
Apr 10, 2019
Kent, OH, USA
Enjoyed Most
Enjoyed whirlool room. Quite spacious.
Other Comments
Shower stall quite small, A mini fridge would be a plus
Cathy
Nov 25, 2019
Gueloh, ON, Canada
Enjoyed Most
It was clean, staff was friendly and without asking, our view was phenomenal
Other Comments
Walking distance was a bonus also to full amenities
Angela
Feb 24, 2019
Burlington, ON, Canada
Enjoyed Most
The lady who checked us in was wonderful the best experience yet. She was very nice and helpful and explained everything to us. The only negative thing was that the air conditioner was making a thumping noise which was annoying especially when you are trying to sleep. The room was clean however and we had everything we needed.
Lynne
Sep 04, 2019
Courtice, ON, Canada
Enjoyed Most
The service was excellent and location very good as well.
Allison
Apr 09, 2019
Waterdown, ON, Canada
Enjoyed Most
This deal was perfect. Great price for a good room. It was a about a 5min walk to main attractions and a 7min walk to the falls. The room was clean and the staff was polite and helpful. We didn’t have a fridge in our room and it was brought up immediately. I’d go again!
Shari
Aug 22, 2020
Lachine, QC, Canada
Other Comments
The room was large 4 adults were comfortable in it.
There is construction going on right behind the hotel so it was noisy very early in the morning not conducive to sleeping in at all.
There is a very strong smell of chlorine from the pool when you enter the hotel
nancy
Nov 12, 2019
GuelphGuelph, ON, Canada
Enjoyed Most
The Hotel Experience was Great the staff was well manners and very help full with no complain the room was very nice and huge satisfying we will go back again to this Hotel.
Charlie
Aug 03, 2020
Ottawa, ON, Canada
Enjoyed Most
Easy access to all area attractions
Other Comments
Challenged with the double charges on my credit card.....
Apr 06, 2019
Oil Springs, ON, Canada
Other Comments
All costs to much inc paying for parking. Your site said $17.00 but bv they charged $20.00. Your site said room fee $71.00 and they charged $79.00
RANDALL
Sep 27, 2019
P C, FL, USA
Enjoyed Most
Stayed one night and everything went very smoothly. Check in and out were quick and easy. Room was clean and well kept. Pool was great but the air in the pool room was very warm so made sitting out of the pool uncomfortable. Would go back for sure :)
Natalie
Aug 30, 2019
Woodville, ON, Canada
Enjoyed Most
Dirty towel was found in closet on floor, no coffee maker in room due to Covid but they had irons, makes no sense
J Christine
Oct 27, 2020
Sarnia, ON, Canada
Enjoyed Most
Location and housekeeping were great
Other Comments
When we registered when we arrived there was no mention of twenty dollars each day for parking
We were also told that our deluxe room was overlooking the city it was overlooking the back of the hotel and told all rooms are called deluxe even though we paid extra when booking threw you
We were overlooking the parking lot
You were misleading on your email about the deal
JOE
Oct 27, 2019
Fenelon Falls, ON, Canada
Enjoyed Most
Walking distance to falls
Other Comments
The Dunham garden is very nice and the food coupons were a nice touch but the restaurants are ridiculously overpriced. Spent $150.00 on dinner at the leg with one drink and no dessert. The breakfast place was overpriced so we got up and left. Heading home we stopped at a quaint breakfast restaurant and saved $50 by eating there. Btw the food was excellent. Also too many additional taxes added to hotel bill. We will definitely shop around next time.
Sue
May 26, 2019
Wilsonville, ON, Canada
Enjoyed Most
Bare bones hotel for bare bones price ( for Niagara falls). Third floor rooms (we had 2)were large and spotless. Comfortable beds and pillows. In room coffee maker. Large modern bathroom. Common hallway carpet filthy and badly stained. Self parking $20 a night.
Sandra
Oct 19, 2019
Waterloo, ON, Canada
Enjoyed Most
we arrived over an hour early for check in and the room was ready. Fast and friendly service. All staff were helpful. Once we got our bearings, attractions and restaurants were easy to find and within easy walking distances.
Doug
Feb 12, 2020
Middlesex County, ON, Canada
Enjoyed Most
Price was good, location was perfect walking distance to all tourist locations
Victoria
Feb 19, 2019
Kitchener, ON, Canada
Enjoyed Most
Location was great. Within walking distance of everything we wantedto see / do.
Other Comments
Overall a good experience. Although hot water was not hot whether using sink or shower. For this reason alone, we would not consider staying here again.
Linda
Feb 16, 2019
Brownsville, ON, Canada
Enjoyed Most
Great experience parking was a little expensive per night and I wish we had a fridge in our room.
TAMMY
Aug 31, 2019
Cache Bay, ON, Canada
Enjoyed Most
Easy to walk around to all sites
Gordon
Mar 02, 2019
Saskatoon, SK, Canada
Enjoyed Most
Close to the falls. Rooms were clean. Staff at desk very friendly
Richard
Dec 16, 2019
Brampton, ON, Canada
Enjoyed Most
Great location within walking distance to falls, Clifton Hill and casino
Other Comments
Great visit - my boyfriend is from New Zealand so we enjoyed a wonderful evening when we spent the night at your hotel and he got to see a sight on his bucket list - thanks!
Sheila
Feb 25, 2019
Port Colborne, ON, Canada
Other Comments
We ended up in the Tower B which was not very nice. charged me more than I was quoted by Travel Zoo and said they couldn't do anything about it. Very disappointing.
Lois
Jun 15, 2019
Gatineau, QC, Canada
Enjoyed Most
The room rate was reasonable. The hotel is within walking distance to a lot of places. The bonus vouchers were great!!!
Christina
Oct 31, 2019
Embro, ON, Canada
Enjoyed Most
I was surprised and disappointed there was no fridge in the room. Room was great. Price was great. Reservation/ overall experience was great. Their swimming policy was questionable: we were told to make appointment, 30min, then they clean. -We made 2 appointments, each time they seemed surprised we had made an appointment, they weren't expecting us. First: pool area did not look like it had been cleaned recently, but was clean enough. 2nd: people were in pool before first appointment time (but pool undercapacity, so it was fine). Then people were knocking on door before our time was done, not sure if it was cleaned after we left either time. ...Pool policy not clearly communicated not sure if it was enforced.
Christy
Aug 20, 2020
Hamilton, ON, Canada
Enjoyed Most
very pleasant
ken
Oct 09, 2019
Guelph, ON, Canada
Enjoyed Most
Location
Other Comments
You can hear everything in the hotel room
Jaime
Apr 20, 2019
Gatineau, QC, Canada
Enjoyed Most
Rooms were good. Lobby small, dark, crowded, busy. Would hesitate to book again after reading the Tripadvisor comments about Tower B ( I was in tower A, which was fine.)
Diana
Sep 05, 2019
Woodstock, ON, Canada
Enjoyed Most
Good
Other Comments
The casino was disappointing. I went with my $25 voucher, instructions on how to use it were hard to understand and I lost $23.60 of it and casino would not do anything about it so my benefit for this gift from you was $1.40.
Brenda
Jun 22, 2019
Wasaga Beach, ON, Canada
Enjoyed Most
Great location
Other Comments
Towels were thin & not soft, no fridge in room.
Maria
May 04, 2019
Walford, ON, Canada
Enjoyed Most
very clean, great staff
Donna
May 15, 2019
Whitby, ON, Canada
Enjoyed Most
parking your vehicle is convenient
Other Comments
The towels were small and thin
Carla
May 03, 2019
Brampton, ON, Canada
Enjoyed Most
Location
Other Comments
Quality of the hotel was poor.
Joan
Jun 27, 2019
Branford, CT, USA
Enjoyed Most
The beds!!
Daniel
May 22, 2019
Courtice, ON, Canada
Enjoyed Most
The whirlpool tub and location
Other Comments
Didn't know I had to pay on arrival, was advised my credit card I used to book the reservation would be used and charged 3 days before my arrival. Towels in the room weren't very good quality. Room wasn't as nice and modern as I expected. $20/day for parking seems high for hotel guests. Also, there wasn't any room service which I didn't know about and that really was the most disappointing part.
ANDREA
Jun 01, 2019
Mississauga, ON, Canada
Enjoyed Most
Room was clean and comfterable, friendly staff always willing to help. Perfect location, walking distance to the falls and some great restaurants.
Other Comments
Cost of Parking was expensive $20 per day, everyone in the area is charging for parking and many parking lots sit empty?
Ben
Aug 17, 2020
Midland, ON, Canada
Enjoyed Most
The beds were comfortable. The room was suited for restricted mobility, which we didn't require, but allowed much space. The shower was very large.
Other Comments
Picture shown on Travelzoo was of high-rise hotel. We were in a basement room in a second-rate property. There was no reception in this "Tower B" property. The toilet plugged twice to the point we were frightened to flush the solid waste that was in the bowl. The AC blew the fuse both days of our stay. Water pressure in shower was poor.
Margaret A
Jul 20, 2019
Collingwood, ON, Canada
Enjoyed Most
My husband enjoyed the pool.
Other Comments
The rooms were not clean. There was hair and stains on the comforter. There was no refrigerator or microwave in the rooms. The front desk did not answer the phone.
Rhonda
Aug 10, 2019
Middletown, DE, USA
Enjoyed Most
i am not agree for the parking pay t0 20¢ by day
Other Comments
payement the parking
abdi
Jun 28, 2019
Montréal, QC, Canada
Enjoyed Most
No. Would never return nor suggest to friends or family.
Other Comments
Disrespectful and rude staff.
Kristin
Sep 24, 2019
Brampton, ON, Canada
Other Comments
Run down poor customer service.
Todd
Sep 13, 2019
Champion, PA, USA
Enjoyed Most
yes, everything else
Other Comments
After booking, my credit card was charged. $1 by Travelzoo, then $107.85 by Wyndham Garden, then $73.73 by Wyndham Garden. The Wyndham Garden receipt included, the stated price of $84 for the room, plus a room charge of 4.20, a DMC? charge of 4.45, facility fee of 4.99, municipal accommodation tax of 2.00 and finally the expected sales tax of 12.41. talk about nickel and diming!!!!!
Nick
Sep 09, 2019
Markham, ON, Canada
Other Comments
There was no indication when booking that that was a "Tower B." All photos are of the main and newer building. Tower B is old, run down and frankly quite sketchy. Loud construction began outside my window at 7am.
Trevor
Sep 16, 2019
Ottawa, ON, Canada
Enjoyed Most
Had no issues and the staff responded very quickly and also very amiable.
Michel
Oct 27, 2019
Saint-Lazare, QC, Canada
Other Comments
VERY DISAPPOINTED...Rooms are very very small, group of 6 adults, no room in the rooms to get together. We were there for a birthday celebration and one party flew from Nova Scotia, unable to socialize with them, only one chair as well in the room, but then that is all that would fit.
TV in our room did not work, called repair guy twice was not fixed.
Had to pay for parking when other hotels in the area were free.
Snack bar, breakfast station not available - No coffee service in the morning no one showed up for work , someone did prepare coffee on Sunday morning.
Coupons that were offered to us did not work. We had made birthday reservations at the Keg, to find out it had to be used at the Fallsview location, when someone in our party does not do elevators, we chose the Other Keg location where our coupons were not honoured. Coupons should be able to be used at either locations in the are. TGIF as well
Margaret
Nov 18, 2019
Innisfil, ON, Canada
Enjoyed Most
Location
David
Jan 27, 2019
Guelph, ON, Canada
Enjoyed Most
Great location. Very close to the casino, and walk able distance to many other location (unless it's freezing cold or snow storming) Main tower is neat, clean. Although there are lot of "fees", but they are all listed clearly before we pay, so I'm ok with that. We booked two rooms and asked for both rooms closer together, and NOT at tower B, and the receptionists was very friendly and accommodated my request. With all the coupons included in the package, this is an awesome deal for a winter break!
Cheuk
Jan 01, 2020
Markham, ON, Canada
Other Comments
We had a group with about 12 rooms. Some rooms had trim falling off but in general clean rooms. Simple hotel fairly close to most everything
CHRISTINE
Feb 03, 2020
Halton Hills, ON, Canada
Enjoyed Most
Rooms had one fault on top of the bed boards it was dusty
Cathy
Sep 07, 2020
Hamilton, ON, Canada
Enjoyed Most
Our stay was awesome until my husband talked me into go into the jacuzzi and I ended up getting stuck in it because I couldn't get out I have no strength in my legs I had to call EMS
Other Comments
This is our second time going to the Wyndham hotel it is really clean the staff are friendly and the manager on the night we were there was very concerned
Cathy
Dec 22, 2020
Hamilton, ON, Canada
Enjoyed Most
Location
Other Comments
Towels in the bathroom were quite small and scratchy, and hair dryer wasn't very powerful or hot.
Sharon
Apr 27, 2019
Bradford, ON, Canada
Enjoyed Most
No. The beds were very uncomfortable and the pillows were so fluffy and stiff that they caused us neck problems.
Other Comments
The other guests staying at the hotel were mostly party people (there were families as well). They felt comfortable drinking openly in the hot tub and stood in groups smoking by the hotel entrance.
Lisa
Feb 26, 2020
TorontoToronto, ON, Canada
Enjoyed Most
No fridge or microwave. Keys kept deactivating never had that happen and stay at hotels at Least 5 times a year.
Other Comments
No fridge or microwave in room. Other than that good stay. Cleaning staff were fantastic and helpful when needed extra stuff.
Dana
Mar 09, 2020
Caledonia, ON, Canada
Enjoyed Most
It was a great stay! Rooms were very clean and new, staff was very pleasant and professional.
Kai Alexandrea
Aug 14, 2020
Baden, ON, Canada
Enjoyed Most
Nice clean rooms
Aug 10, 2020
etobicoke, ON, Canada
Other Comments
Bathroom toilet was not clean, bed was uncomfortable and the extra charges of facility tax, service tax etc. Plus parking fee, just a LOT!
Jennifer
Oct 26, 2020
Kitchener, ON, Canada
Enjoyed Most
Beds were comfortable
Other Comments
Service at check in was okay even though there was a line up at 11 pm. Hotel smelled a little musty. There was a used towel hanging in our bathroom when we entered the room. The vending machine in the lobby only took US cash (the hotel Is in Canada) and to add Insult to injury only gave Canadian change back (additional profit for hotel)
Sandra
Jul 17, 2019
Laval, QC, Canada
Enjoyed Most
Staff was friendly and accommodating.
Other Comments
Towels smelled moldy when they got wet. Not pleasant after a shower.
Jul 27, 2021
Mississauga, ON, Canada
Other Comments
Rooms had no tissue paper and were very ibviously not properly cleaned. The garbages had no bags in them either.
Zu
Aug 01, 2021
Waterloo, ON, Canada