River East, Chicago

Swissotel - Chicago

Karl Klockars
Deal Expert

Why We Love It

  • Spacious, contemporary rooms feel like condos 
  • AAA 4 Diamond hotel with fantastic views of the lake and the city skyline
  • Two restaurants on-site include the Palm Steakhouse, a favorite with locals
  • Overlooking the intersection of Lake Michigan and the Chicago River, just a 10-minute walk from Michigan Avenue

"Jaw-dropping views" -- Time Out

98% (97 Member Ratings)

"The view from room."
Jan 03, 2016
chicago, IL, United States


Map & Directions

The Swissotel Chicago is approximately 37 minutes from Chicago’s Midway International Airport. A taxi is approximately $42 plus tip.

The Swissotel Chicago is approximately one hour from Chicago O’Hare International Airport. A taxi is approximately $45 plus tip.

Rooms & Rates

Check Rates


Merging European hospitality with downtown élan, the Swissotel Chicago occupies an enviable site at the intersection of the Chicago River and Lake Michigan. This prime position means that every room in the triangular reflective tower has lake and/or river views as well as a broad panorama of the city.

The glass exterior has modern insides to match. The contemporary lobby has chandeliers of cascading glass bubbles and the graphic patterns on the carpeting resemble jellyfish. Light-colored walls are smooth and unadorned. Guest rooms are similarly chic in shades of cream and tan with framed black-and-white urban scenes on the walls. Practicality over plushness attracts business guests, and high prices for parking and Wi-Fi seem to put off leisure guests. 

The hotel is a 10-minute walk to the upscale shopping along Chicago’s Magnificent Mile, a five-minute walk to the lakefront and a five-minute drive to Navy Pier shopping and entertainment complex.

From the press:
  • "Jaw-dropping views of Lake Michigan” – Time Out
  • "Comfortable, contemporary rooms feel like condos” – Fodor’s 



  • Infant cots / cribs
  • Bar
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in public areas
  • Wi-Fi in guest rooms (fees apply)


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Luxury toiletries


  • Valet service (fees apply)

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard check-in time: 3pm

Checkout: Standard checkout time: 12pm

Pets: Pets allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets allowed Check-in time starts at 3pm Check-out time is 12pm

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 14.95 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 30 per person (one way)
  • Self parking fee: USD 36 per night
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question?

1-877-966-0000 Email Us Check the F.A.Q.
Agents available Mon-Fri 9am-9pm & Sat-Sun 12pm-8pm ET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

97 Member Reviews
(98% Positive)
The reviews below reflect feedback for all deals offered by this business.
Quality of Service
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Posted By
Enjoyed Most: The view from room.
Imelda Jan 03, 2016 chicago, IL, United States
Enjoyed Most: Location
Other Comments: Our room temp was 61 degrees could not even sleep
Donna Jan 02, 2016 Bloomingdale, IL, United States
Enjoyed Most: The lake view and the service.
Susan Dec 29, 2015 La Grange Park, IL, United States
Enjoyed Most: Location
Other Comments: Bathroom had mold on shower curtain, room chair scuffed and torn, two requests had to be made to get it corrected. The place nickel and dimes you for everything: Wi-if costs $15 a day: parking $70.00 a day!! Will be our last stay-these aren't problems that should happen at at a hotel that holds itself out to be high-end.
Lenard Dec 21, 2015 Herscher, IL, United States
Enjoyed Most: The Swiss is very close to all Magnificent Mile and the "Bean" sculpture. The had a gym and pool on the 43rd floor, which was an amazing view. The room average, but the bathroom was nice, because it has a separate shower and tub. I was come back again. Our trip to Chicago was very relaxing and we stayed in our room a lot and just chilled out. I wouldn't spend over 200.00 dollars a night to stay here, but I guess the location makes it worth it. Chicago is a beautiful city with amazing food! =)
Holly Dec 04, 2015 Ashland city, TN, United States
Enjoyed Most: Room was comfortable and clean - great location.
Louis Nov 30, 2015 Sagamore Hills, OH, United States
Enjoyed Most: location
Other Comments: Room wasn't ready but others were getting their rooms on time.
Thomas Aug 10, 2015 Spring Lake, MI, United States
Enjoyed Most: Very upscale and contemporary
Deborah Jul 27, 2015 Zionsville, IN, United States
Enjoyed Most: The bed.
Mark Jun 15, 2015 Lake Villa, IL, United States
Enjoyed Most: Aside from the hotel being beautiful, the people we encountered working there were so amazingly friendly and professional. Definitely stood out! Felt very welcomed to be there.
Other Comments: I'd go back in a second! Great hotel, great staff, great experience!
Theresa Jun 14, 2015 Orland Park, IL, United States

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