New Orleans

Pontchartrain Hotel

Karl Klockars
Deal Expert

Why We Love It

  • An iconic boutique hotel nestled in the picturesque Garden District
  • Reborn in June 2016 after a multimillion-dollar renovation
  • Famous guests have included Tennessee Williams, Truman Capote and Luciano Pavarotti 
  • Celebrity chef John Besh operates the hotel's four restaurants, including the famous Caribbean Room

"Elegant and cool in equal measure" -- Travel + Leisure
100%
Enjoyed This
(23 Member Ratings)
"The History, the waitstaff... everyone was very nice and friendly."
Timothy
Aug 20, 2017
San Antonio, TX, USA

Map & Directions

The Pontchartrain Hotel is approximately 24 minutes from the Louis Armstrong New Orleans International Airport in good traffic. Taxi fare is approximately $40.

Rooms & Rates

Check Rates

Overview

Built in 1927, the Pontchartrain Hotel has been a New Orleans treasure for decades and has played host to both celebrities and heads of state. After serving as apartments for a number of years, the hotel has been completely restored for a new generation of Garden District guests and, in 2017,the hotel was named to Travel + Leisure's list of the Best New Hotels in the World.

Marble hallways and vaulted ceilings are an opulent nod to the hotel’s namesake, Count de Pontchartrain, a member of Louis XIV’s court. The hotel's 106 rooms, which are surprisingly spacious for a historic building, are decorated in mint and ivory tones with European- and Caribbean-style furniture. Rooms also include flat-panel TVs, Le Labo bath products, bathrobes and complimentary Wi-Fi. 

Positioned on historic St. Charles Avenue, the hotel is far enough from the revelry of the French Quarter that guests can be assured of a quiet, comfortable night’s sleep. With the Josephine Street streetcar stop right outside the hotel, exploring the Big Easy is a breeze -- in a half-hour ride you can find yourself immersed in the vibrant French Quarter (or in 15 minutes by car).

The hotel's famous restaurants received a full makeover with the renovation, with all three original outlets revived by legendary New Orleans chef John Besh and his team. The Caribbean Room with its fine-dining Creole options, the Bayou Bar (reportedly a favorite of Sinatra back in the day) and the Silver Whistle Cafe all have fresh menus, though the classic Silver Whistle blueberry muffins remain. 

If you have time to visit just one spot, grab a cocktail at Hot Tin, the hotel's new rooftop bar with "the best view in town" (Eater.com), where you can let your gaze wander over the downtown skyline and the Mississippi River.

From the press: 

  • "The grand dame of Crescent City lodging" -- Garden & Gun
  • "Stands out for its new old-fashioned feel" -- Times-Picayune

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Restaurant
  • Roof terrace
  • Pet-friendly
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Central heating
  • Iron and ironing board
  • Mini bar
  • Safe
  • Flatscreen TV

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout

Bathroom

  • Hair-dryer
  • Separate shower

Parking

  • Off-street parking (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 3pm.

Minimum age required to check-in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children up to age 18 stay free of charge when sharing parents’ room and using existing bedding (on request). Cribs are not available but Pack and Plays are provided on request, free of charge for one child.
Extra person charge is $25 plus tax per person, per night.
Extra beds are not available.
Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request, and will be charged $75 (subject to tax) per stay at check-in to allow thorough cleaning and sanitizing of the room after your departure. No pets over 50 lbs. are permitted and no more than two pets are allowed per guestroom. Charges will be applied by hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $30.00 (subject to tax), per night applies and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

100%
Enjoyed This
(23 Member Ratings)
Ratings & reviews reflect verified member feedback for The Pontchartrain Hotel over the past 15 months.
4.7 Ambiance
4.8 Location
4.7 Rooms
4.7 Quality of Service
4.7 Value for the Money
Show Reviews
Enjoyed Most
The History, the waitstaff... everyone was very nice and friendly.
Other Comments
Hopefully, we can stay there again in the future.
Timothy Aug 20, 2017 San Antonio, TX, USA
Enjoyed Most
Comfy beds in the Family Suite
Daniel Jul 20, 2017 Austin, TX, USA
Enjoyed Most
Cleanliness: staff hospitality: superb double room
Other Comments
Staff kind, over the top cordial and accommodating
judy Mar 11, 2017 san antonio, TX, USA
Enjoyed Most
The room set up
Other Comments
I'd recommend using the safe in the closet as someone took my money.
Laura Jan 22, 2017 Indianapolis, IN, USA
Enjoyed Most
Bayou Bar and Tin Whistle Cafe.
Other Comments
This hotel "grew on us". We visit New Orleans often and usually stay in the French Quarter. We found the hotel's location a bit inconvenient for our needs, but that made us seek out new places to eat and enjoy.
Nancy Jan 15, 2017 Temple, TX, USA
Enjoyed Most
The people! Their customer service was exceptional and made our stay that much more enjoyable.
Other Comments
What a unique place. We loved the rooms and all the details that made you feel like you were somewhere else.
Sarah Jan 09, 2017 Graham, TX, USA
Enjoyed Most
Friendly service...convenience to the trolley and old town charm
Lisa Dec 24, 2016 Sycamore, IL, USA
Enjoyed Most
The staff and location were wonderful, it is a beautifully renovated historic hotel in the Garden District. The rooftop bar, Tin Roof, has amazing views and cocktails. The Pontchartrain is right on the St. Charles streetcar line and is convenient to the Quarter, Canal Street, WWII museum, Magazine Street, Audubon Park, etc. I definitely recommend this hotel and will stay there again.
Sydney Dec 13, 2016 McKinney, TX, USA
Other Comments
Add coffee to the rooms
Cindy Dec 13, 2016 Pasadena, CA, USA
Enjoyed Most
Watching the sunset from the Hot Tin Bar. Braekfast in the Whistle Stop was fun too.
Other Comments
Small things could be better. As soon as we got off the elevator on floor 4, the windows were dirty and not inviting to look out at New Orleans through. Ditto in the Hot Tin Bar, all of the glass table tops looked like they had been wiped with a greasy or dirty rag and put back on the tables tops. Unappealing. Also, the "valet" left A LOT to be desired. Didn't help at check-in with any bags. Had to ask them on two occasions to come get our car at streetside to park it. Once I was told, just leave it there, we'll get to it. Either give us a place to park it ourselves(which we had pre-paid for), or have a responsive valet.
Melanie Dec 13, 2016 New Orleans, USA

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