Why We Love It
- Reborn in June 2016 after a multimillion-dollar renovation
- Iconic boutique hotel nestled in the quiet Garden District
- Famous guests include Tennessee Williams, Truman Capote and Luciano Pavarotti
- Celebrity chef John Besh operates the hotel's four restaurants, including the famous Caribbean Room
"The grand dame of Crescent City lodging" -- Garden & Gun
Map & Directions
Rooms & Rates
Built in 1927, the Pontchartrain Hotel has been a New Orleans treasure for decades and has played host to both celebrities and heads of state. After changing hands and serving as apartments for a number of years, the hotel has been completely restored as of mid-2016 for a new generation of Garden District guests.
Marble hallways and vaulted ceilings are an opulent nod to the hotel’s namesake, Count de Pontchartrain, a member of Louis XIV’s court. The hotel's 106 rooms, which are surprisingly spacious for a historic building, are decorated in mint and ivory tones with European- and Caribbean-style furniture. Rooms also include flat-panel TVs, Le Labo bath products, bathrobes and complimentary Wi-Fi.
Positioned on historic St. Charles Avenue, the hotel is far enough from the revelry of the French Quarter that guests can be assured of a quiet, comfortable night’s sleep. With the Josephine Street streetcar stop right outside the hotel, exploring the Big Easy is a breeze -- in a half-hour ride you can find yourself immersed in the vibrant French Quarter (or in 15 minutes by car).
The hotel's famous restaurants received a full makeover with the renovation, with all three original outlets revived by legendary New Orleans chef John Besh and his team. The Caribbean Room with its fine-dining creole options, the Bayou Bar (reportedly a favorite of Sinatra back in the day) and the Silver Whistle Cafe all have fresh menus, though the classic Silver Whistle blueberry muffins remain.
If you have time to visit just one spot, grab a cocktail at Hot Tin, the hotel's new rooftop bar with "the best view in town" (Eater.com), where you can let your gaze wander over the downtown skyline and the Mississippi River.
- "A recently reopened landmark hotel" -- Conde Nast Traveler
- "Stands out for its new old-fashioned feel" -- Times-Picayune
- Infant cots / cribs
- Newspaper / magazines
- Roof terrace
- 100% smoke-free
- 24-hour front desk
- 24-hour room service
- 24-hour security
- Concierge service
- Express check-in / checkout
- Laundry / dry cleaning
- Business center
- Central heating
- Iron and ironing board
- Mini bar
- Flatscreen TV
- Complimentary Internet access
- Complimentary Wi-Fi throughout
- Separate shower
- Off-street parking (fees apply)
- Valet service (fees apply)
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- ADA compliant rooms
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Standard check-in time: 3pm. Minimum age required to check-in: 21.
Standard checkout time: 12pm.
Children and additional guests:
Children up to age 18 stay free of charge when sharing parents’ room and using existing bedding (on request). Cribs are not available but Pack and Plays are provided on request, free of charge for one child. Extra beds are not available.
Pets are allowed on request, and will be charged $75 (subject to tax) per stay at check-in to allow thorough cleaning and sanitizing of the room after your departure. No pets over 50 lbs. are permitted and no more than two pets are allowed per guestroom. Charges will be applied by hotel.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: A Valet Parking Fee of $30.00 (subject to tax), per night applies and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.
Have a Question?1-877-966-0000 Email Us Check the F.A.Q.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.