Puerto Vallarta-Riviera Nayarit

Hotel Mousai Puerto Vallarta - Adults Only

Karl Klockars
Deal Expert

Why We Love This Hotel

  • Every room at this all-suite property has a private plunge pool on the balcony 
  • The ocean views from the rooftop infinity pool on the hotel's 18th floor are genuinely stunning 
  • The rooftop area is exclusively reserved for hotel guests during daytime hours 
  • Close to downtown Puerto Vallarta but far enough down the coast to feel well-hidden

96%
"Everyone was very nice and helpful!"
Bruce
Oct 14, 2019 - Land O Lakes, FL, USA
See All 78 Member Ratings

Rooms & Rates

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Overview

From the luxury suites to the dining to the rooftop views, there are plenty of reasons numerous celebrities have made the luxurious Hotel Mousai their home away from home when they visit Puerto Vallarta. This adults-only property, on an 85-acre nature preserve, is the only AAA 5-Diamond award-winning hotel in Puerto Vallarta, and one of just 24 hotels to earn the designation in all of Mexico. 

With just 73 suites on the property, every floor of the hotel feels quiet and exclusive. Each suite has a private terrace with a jetted plunge pool, Italian porcelain floors, and all rooms feature outdoor hammocks for leisurely afternoon siestas. Guests can control the lights, order room service and close the curtains from bed via the in-room iPad. Mousai Suites start at a ridiculously spacious 1,069 square feet; upgrade to an Ultra Suite for a stay in a higher floor, butler service, complimentary hydrotherapy circuits at the spa and little luxe touches like in-room aromatherapy.

A cocktail at the Rooftop bar is a must, if only to take in the sweeping views of Banderas Bay from the 18th floor (a visit during sunset is highly recommended). Other dining options at the hotel include the Terrace for breakfast and Japanese cuisine at Hiroshi. Elsewhere on the resort grounds is the steakhouse BocaDos, Mexican cuisine at Blanca Blue and lighter fare at the poolside Aquazul. All-inclusive-package guests have access to all of these. 

Guests also receive access to the full Garza Blanca property, whose other hotels surround Mousai; this includes access to the ground-level panorama-view pool and a private beach with a breakwater for more relaxed swimming. A trolley runs throughout the day to carry guests between buildings and the beachfront. Downtown Puerto Vallarta is just a 10-minute drive north; we recommend at least one evening spent wandering the famous Malecon beachfront, pier and the city's Romantic Zone. 

Amenities

General

  • Bar
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Roof terrace
  • Sauna / Steam Room
  • No pets allowed
  • Spa
  • Extra beds (fees apply)

Services Safes are available in all rooms.

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Butler service
  • Concierge service
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning

Room amenities Private terrace with a Jacuzzi in all rooms.
IPads available in all rooms.

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet Basic Wi-Fi is complimentary, upgraded Wi-Fi will be charged an additional fee.

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa

Policies

Check-in: Minimum age required to check in: 18.
Standard Time is 4pm.

Checkout: Standard Time is 11am.

Children and additional guests: Extra bedding available upon request: $45 plus tax, per night.
Children 18 and younger are not allowed at this adults-only property.

Rates are based on double occupancy, additional charges (in USD, subject to tax and per person, per night) apply for extra persons in the Mousai Suite only and will be added to your bill at the hotel:
Extra person rates for the European Plan:
Jan 4th to Dec 20th - $129
Dec 21st to Jan 3rd - $170
Extra person rates for the All Inclusive Plan:
Jan 4th to Dec 20th - $269
Dec 21st to Jan 3rd - $349

Pets: Only service animals allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

96%
Enjoyed This
(78 Member Ratings)
Ratings & reviews reflect verified member feedback for Hotel Mousai - Puerto Vallarta (Villa Group) over the past 15 months.
4.9 Ambiance
4.8 Location
4.9 Rooms
4.9 Quality of Service
4.7 Value for the Money
Show Reviews
Enjoyed Most
Everyone was very nice and helpful!
Bruce Oct 14, 2019 Land O Lakes, FL, USA
Enjoyed Most
Great experience with the staff and hotel. Only drawback was the construction noise and generator running and that interfered with my sleep.
Sasha Oct 11, 2019 Portland, OR, USA
Enjoyed Most
My wife and I wanted to take a special vacation to celebrate our 43rd wedding anniversary and we found the 5 Diamond Hotel Mousai to be the perfect destination. Hotel Mousai is situated at the high end the Garza Blanca complex and is the shining star amongst the other accomodations on site. The tower is modern contemporary and is the tallest of the adjacent buildings. Our Ultra Mousai Suite was on the 10th floor and the view of the ocean was incredible. The customer service in every venue of the hotel was exceptional. From the Pool Concierge Ivan, to the servers in the restaurants Miguel and Daniel, to our Butler Luis, and our housekeeper Flor, they all provided exceptional service and anticipated our every need. The restaurants were all 5 diamond quality including the breakfast restaurant, The Terrace. We were so impressed by the accomodations and service that we are going to schedule a vacation in 2020 at one of the sister resorts in either Cabo or Cancun.
Lawrence Oct 05, 2019 ,
Enjoyed Most
Good location. Great service.
Other Comments
Flights extremely expensive and flights were changed last minute to three connecting flights. Over twelve hours of travel for a 4 hour flight. Would not book flights and hotel together with travel zoo again.
Oct 04, 2019 ,
Enjoyed Most
Everything was wonderful except for the flight back to Seattle, both flights got delayed, total of 4.5 hrs, didn't got home until 3 am.
Other Comments
Excellent hotel with amazing hospitality
Dahlia Oct 04, 2019 ,
Enjoyed Most
Absolutely unforgettable bday trip in the books for my daughter and I. Did not want to leave.
Priscella Oct 03, 2019 ,
Enjoyed Most
Great property, excellent service!
Snezhana Oct 01, 2019 Renton, WA, USA
Enjoyed Most
Amazing all around. Great food, drinks, service and accommodations! The spa was the best I’ve ever been to!
Nancy Sep 29, 2019 St. Petersburg, FL, USA
Enjoyed Most
Superior customer service. All staff members were attentive, gracious, and accommodating. I cannot praise each employee enough for their intuitive assistance in helping us enjoy a restful and relaxing few days.
Other Comments
The property is beautiful and well appointed, but it's the staff that truly makes this resort stand out. Every single person we encountered, and there were many every day, seemed to make it their personal goal to assure our experience was the best it could be.
andrea Sep 17, 2019 Savannah, GA, USA
Enjoyed Most
Amazing experience with great customer service. Best vacation experience I've heard so far!
Chinonyerem Aug 27, 2019 Seattle, WA, USA

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