Playa del Carmen

Fairmont Mayakoba

Karl Klockars
Deal Expert

Why We Love This Hotel

  • The luxe, eco-friendly resort is sprawled over miles of mangrove-lined canals and a powdery private beach
  • Waterslides, adventure camp and free meals for those five and under make it a paradise for kids
  • Grown-ups hide out at the adults-only infinity edge pool or the mammoth spa

95%
"Everything! the food was great, the staff was great. I can't wait to return."
Dionna
Mar 14, 2019 - Washington, USA
See All 42 Member Ratings

Rooms & Rates

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Overview

Nestled among 45 acres of protected mangroves and canals, and running along 1,180 feet of white sand beach, the Fairmont Mayakoba is a private, eco-conscious resort for those travelers who want to be immersed in pure, undiluted nature.

Just a few minutes north of Playa del Carmen, tranquility is king at this oceanfront resort. Each guest room comes with a private balcony overlooking a lush sprawl of lagoon, mangrove or powdery beach.

The six on-site dining options are pricey but well-reviewed by TripAdvisor members; two of the restaurants are rated AAA 4-Diamond. The decadent Willow Stream spa is roughly half the size of a football field with two mineral soaking pools. Free bikes, tennis courts and five pool options keep the scenery fresh. Venture to nearby El Camaleon Golf Club or Tres Rios Ecopark for an off-property excursion.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • Pet-friendly
  • Spa
  • Extra beds (fees apply)
  • 100% smoke-free
  • Sauna
  • Steam Room

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu
  • Business center
  • Safe in reception
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Slippers
  • Bathtub or shower

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.

Minimum age required to check-in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: One child under age 17 stays free of charge when sharing parents’ room and using existing bedding (on request). Cribs available on request, free of charge for one child up to age 2. Extra bed available on request: $55 (subject to tax) per night. Extra person charge is $30 (subject to tax) per night. Charges will be added to your bill at the hotel.

Pets: Pets (maximum weight: 40 pounds) are allowed on request, and will be charged
$25 (subject to tax) per stay. Charges will be added to your bill at the hotel
Must be on a leash when in public areas. Not left unattended in guest room-in, Not allowed In Food and Beverage outlets, pool-beach areas. Guest travelling with a Service Animal please contact the hotel. Service Dogs/Animals are allowed free of charge.

Fees: A nightly $1 Tourism Fee will be added to your bill at the hotel.

A Resort Fee of $20 per person, per night is additional and will be added to your bill at the hotel.
d

  • Free Premium High Speed Internet
  • Fitness Center
  • Valet Parking
  • Bell-Luggage Delivery
  • House Keeping twice daily
  • Transportation Shuttles
  • Daily Boat Tours
  • Non Motorized Water Sports
  • BMW Bikes
  • 3 Hours of Kids Club daily
Children Supplements for the Appetite for Luxury offer are as follows:
  • 0-5 free
  • 6-12 $70 USD per day tax and service included
  • 13-17 $100 USD per day tax and service included
Charges will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

95%
Enjoyed This
(42 Member Ratings)
Ratings & reviews reflect verified member feedback for Fairmont Mayakoba over the past 15 months.
4.8 Ambiance
4.7 Location
4.6 Rooms
4.9 Quality of Service
4.7 Value for the Money
4.8 Ease of Booking
Show Reviews
Enjoyed Most
Everything! the food was great, the staff was great. I can't wait to return.
Dionna Mar 14, 2019 Washington, USA
Enjoyed Most
Beautiful resort. Great food and drinks! Friendly staff.
Other Comments
The rooms are nice but our room was very musty and everything felt wet. We were expecting a better view than garden view with our signarure casita. The AC in the room doesn’t get that cool, it was more like normal RT (we woke up sweating almost every night). Maybe we just had a bad room. We didn’t complain about it because we didnt feel like dealing with the change of room hassle.
Lauren Mar 10, 2019 San Diego, USA
Enjoyed Most
Beautiful - amazing food and service. The resort was high quality in every way.
Karen Mar 10, 2019 Appleton, USA
Enjoyed Most
Service quality was excellent, setting is incredible
Matthew Mar 09, 2019 Atlanta, USA
Enjoyed Most
Service
Other Comments
Children took over the main pool area. Food inconsistent from ok to very good. Another guest compared it to very good cruise cuisine. We still enjoyed it.
anuj Mar 09, 2019 San Diego, USA
Enjoyed Most
Beautiful setting, lovely hotel, exceptionally helpful staff.
Leslie Mar 09, 2019 Piedmont, USA
Enjoyed Most
Wonderful staff. Always pleasant snd accommodating .
Willis Mar 09, 2019 Atlanta, USA
Enjoyed Most
All enclusive package was outstanding! Great food and service as well!!
Other Comments
Beautiful property
Mary Ann Mar 08, 2019 Houston, USA
Enjoyed Most
The room and food quality of their all inclusive package
Other Comments
Such a beautiful resort we never left!
Jennifer Mar 06, 2019 Alpine, USA
Enjoyed Most
Service and food
Other Comments
Amazing!!!
Isela Mar 06, 2019 Torrance, USA

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