Gold Coast

Ambassador Chicago

Anika Maiberger
Deal Expert

Why We Love This Hotel

  • The hotel underwent a top-to-bottom renovation in 2017 — nowadays, you'll find chic all-white interior décor and trendy low-slung bedding in guest rooms with killer views of the Gold Coast
  • The on-site restaurant (formerly the iconic Pump Room) was also reimagined as the Ambassador Room; here, you'll find hand-made pastas and a solid roster of craft cocktails
  • Let's not forget the location — from its Gold Coast address, the Ambassador is walkable to top sites, including Mag Mile and the John Hancock, Oak Street Beach and Lincoln Park Zoo (which, by the way, is free to enter)
  • Stay with confidence — read more about the hotel's enhanced safety and cleaning procedures

97%
Enjoyed This
"Very friendly and helpful staff. Room was clean."
Jessica
Mar 2, 2020 - Howell, MI, USA
See All 36 Member Ratings

Rooms & Rates

Check Rates
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Amenities

General

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour security
  • Concierge service
  • Currency exchange / ATM
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Central heating
  • Iron and ironing board
  • Mini bar
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra bedding available upon request: $50 plus tax, per night.
Extra guest charges will apply as follows:
$25 plus tax per night for older children and adults.

Extra bedding available in the Deluxe King, Loft, One Bedroom Suite and Celebrity Suite only.

Pets: Pets are allowed on request and will be charged at $75 per pet per stay.

Guests must sign a pet agreement at check-in.

Fees: A $100 per night incidental hold will be placed on the debit/credit card provided at check-in.
Valet service fee: $58 inclusive of tax per day.
A resort/facility fee of $17 plus tax, per night will be added to the total price of your stay upon check out.

The resort/ facility fee includes: 

  • Daily cup of La Colombe brewed coffee or assorted hot teas in The Library from 6:30am – 11am
  • Premium high-speed WiFi
  • Fitbod app for customized workouts
  • Unlimited local and 800 calls
  • Use of Shinola bicycles
  • Access to exclusive discounts at Gold Coast neighborhood boutiques, spas and fitness studios
  • Society of Architectural Historians museum/tour discounts
  • Discounts and customized PAWesome experience package at Tails in the City-swanky supply store for cats and dogs
  • Priority access to Luxe Dog Nanny concierge services

Additional details: Due to local and state guidelines, some amenities and services may be limited or closed during your visit; please contact the hotel for more details.

Please visit: https://www.hyatt.com/en-US/info/care-and-cleanliness-americas for more details.

  • The Library is open 6:30am - 11am for breakfast, and is open throughout the day for snacks and beverages.
  • Ambassador Room restaurant is open daily from 4pm - 11pm.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

97%
Enjoyed This
(36 Member Ratings)
Ratings & reviews reflect verified member feedback for Ambassador Chicago over the past 35 months.
4.5 Ambiance
4.7 Location
4.1 Rooms
4.7 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
Easy check in and Kenya R. was fantastic to work with!
Other Comments
Loved this area and I felt very safe.
Jessica Nov 19, 2021 Lafayette, IN, USA
Other Comments
The staff was excellent from valet to front desk.
Lawrence Nov 17, 2021 Detroit, MI, USA
Other Comments
We booked a room with two queen beds but the rooms were not queens they were full so we had to move to a suite with a king bed and a pull out couch cost an additional $40 a night.
Thomas Mar 09, 2020 Athens, MI, USA
Enjoyed Most
The bathrooms are tiny, beds are real low to the floor just not a great room-however, the people who work at the hotel are all really nice and helpful. What was once a grand hotel is no longer
Sharon Mar 09, 2020 Brighton, MI, USA
Enjoyed Most
Our 3 adult children joined us to celebrate my birthday. Location and accommodations were just perfect.
Marina Mar 09, 2020 Milwaukee, WI, USA
Enjoyed Most
Great hotel. Beds are very comfy. Staff was extremely pleasant. However I feel coffee should be complimentary...
Other Comments
Well, we checked the rates and were very disappointed to see the actual hotel rate was $86, when we paid $99. I have never really checked this before, and we've used TZOO plenty of times. Other than that, I was pleased with the entire experience.
Carrie Mar 09, 2020 Omro, WI, USA
Enjoyed Most
Had elderly MIL with us. Small bathroom, tall and deep bathtub only. All furniture was low to ground making it difficult for here.
Barry Oct 28, 2019 Neenah, WI, USA
Enjoyed Most
Great stay. Staff very friendly and awesome location.
Jim Oct 21, 2019 Hilliard, OH, USA
Enjoyed Most
Very friendly and helpful staff. Room was clean.
Jessica Mar 02, 2020 Howell, MI, USA
Enjoyed Most
We came for 2 days of Christmas shopping in Chicago and chose the Ambassador for our stay. It was much farther from the Michigan Ave. shops than we thought it would be. There was no ambiance as far as the room was concerned. It was stark white, beds were very low to the floor, bathroom very small. Everything was very clean and the staff were all very nice. Although we will not go back, I would never tell anyone not to stay here. It just was not the right fit for us.
Other Comments
Each time we walked into the foyer we were hit with an obnoxious sweet, flowery scent, particularly noticeable when coming in off the street. We were sure they were trying to cover up an unpleasant oder. KUDOS TO THE KITCHEN!!! Our breakfasts were delicious - best Avocado Toast ever. Thank you.
William Dec 10, 2019 Colgate, WI, USA

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