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Madrid

Hotel Hospes Puerta de Alcalá

Travelzoo Staff

Why We Love This Hotel

100%
Enjoyed This
"We felt very spoilt. The staff looked after us very well."
Melanie
Feb 13, 2020
See All 5 Member Ratings

Rooms & Rates

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Check Rates

Amenities

General

  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Laundry / dry cleaning
  • Pillow menu
  • Shuttle service (fees apply)
  • Business center
  • Safe in reception

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Mini bar
  • Safe
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Parking (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible restaurant
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra beds are not available.

Pets: Pets are allowed on request and will be charged at 30€ per pet per night.

Fees: Car park fee: 39€ per day.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

100%
Enjoyed This
(5 Member Ratings)
Ratings & reviews reflect verified member feedback for Hospes Hoteles SL (Hospes Puerta de Alcalá) over the past 15 months.
4.2 Ambiance
4.6 Location
4.6 Rooms
4.8 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
We felt very spoilt. The staff looked after us very well.
Melanie Feb 13, 2020
Enjoyed Most
Very friendly staff
Karen Jan 31, 2020

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