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San Francisco

Hotel Diva

Member rates available
Ryan Haase
Deal Expert

Why We Love It

  • Less than two blocks from Union Square and less than 10 minutes on foot from Market Street -- two of the city's main shopping zones
  • Past guests highlight the friendly staff and the sexy rooms, although space is a bit tight in this part of the city
  • Great transit connections for exploring: Within a couple blocks of the cable car to Fisherman's Wharf, the streetcar to the Castro, and the BART train to the airport

76% (33 Member Ratings)

"The location and the polite, prompt service."
Feb 13, 2017
Lincoln, CA, United States


Map & Directions

The Powell Street BART station is less than 10 minutes by foot from the hotel. Guests can take BART to get to San Francisco International Airport or Oakland International Airport. 

Rooms & Rates

Check Rates


A shopper and theatergoer's delight, this chic boutique hotel is located two blocks away from all of the action of Union Square. Shop until you drop at Saks Fifth Avenue, Neiman Marcus, Macy's and the Nike Store -- all within walking distance of the property. BART, cable cars and buses are all within a couple blocks of the property, granting access to other areas of the city.

Outside the hotel, walk along the "Diva Sidewalk of Fame," which displays signatures of celebrity guests. Rooms are modern and sleek, though can be a bit small, which is common in this part of town. All rooms have air conditioning and windows that open for some fresh air. 

An evening happy hour serves free cosmopolitan shots from 5-7 p.m. Delicious Mexican food can be found at Colibri Mexican Bistro, located in the lobby of the hotel. Room delivery can be ordered from 11 a.m. until 10 p.m. Inquire when booking about pet-friendly rooms, additional fees and certain restrictions. On-site valet is available for $55 per day. 

From the press:
  • "Favored by mid-budget fashionistas and traveling club kids, industrial-chic Diva's stainless-steel and black-granite aesthetic conveys a sexy urban look" -- Lonely Planet
  • "Many guests have commented positively on the rooms' cool decor, cleanliness, and comfortable beds, but have been unimpressed by their small size" -- Oyster.com


General The gym / fitness center is off site.

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free


  • 24-hour front desk
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Shuttle service (fees apply)
  • Business center

Room amenities Some rooms offer ceiling fans.

  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station


  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)
  • High-Speed Wi-Fi (fees apply)


  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard check-in time: 3pm. 

Checkout: Standard checkout time: 12pm.

Children and additional guests: Children ages 17 and under stay free of charge when sharing parents’ room and using existing bedding (on request). Infant's crib (pack-n-play) available on request, free of charge for one child up to age of 2.
Extra bed available on request and in King Bed rooms only; $20 (subject to tax) per night. 
Rates are based on double occupancy. Extra person charge is $20 (subject to tax) per night.
Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request (Maximum weight: 50lbs) and will be charged $50 (subject to tax) per stay. Charges will be added to your bill at the hotel.

Fees: A service fee of $15.00 per night (subject to tax) applies and will be included in the total price displayed on the checkout page. This fee includes Unlimited High-Speed Internet, Unlimited Local and Domestic long distance calls, Bottled water in guest rooms, 24-hour fitness center, 24 hour business center including copy and fax services, social hour 5-7p nightly, 20% off California Academy of Sciences, Union Square Shopping discounts.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $55.00 (subject to tax) per day for standard size vehicles and of $65.00 (subject to tax) per day for oversize vehicles applies, includes in and out privileges, and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

76% Positive
(33 Member Reviews)
Ratings & reviews reflect verified member feedback for Hotel Diva, San Francisco (CA) (Highgate Hotels) over the past 15 months.
3.8 Ambiance
4.5 Location
3.7 Rooms
4.6 Quality of Service
4.1 Value for the Money
Show Reviews
Enjoyed Most
Comfortable beds
Other Comments
Dirty and noisy
kimberly Mar 16, 2017 Phoenix, AZ, United States
Enjoyed Most
Location was great, staff was very nice
Other Comments
The decor was very dark and we were put in a room that looked at a wall
Janis Feb 16, 2017 Portland, OR, United States
Enjoyed Most
The location and the polite, prompt service.
Other Comments
I enjoyed the location and the ease of check-in/check-out. The room was nice and modern. No view but that was expected. Valet was $55 which appeared to be about average for hotels in the area. However, I did not realize that parking was not included, so be prepared to pay for it.
Dan Feb 13, 2017 Lincoln, CA, United States
Enjoyed Most
Unpretentious, quiet, centrally located, comfortable room, good value for the location.
Karen Feb 08, 2017 Rohnert Park, CA, United States
Enjoyed Most
I thought the staff was friendly.
Other Comments
Rooms were dirty. You can hear the bums rolling there shopping carts with bottles at night. Staff was friendly.
patrick Jan 31, 2017 murrieta, CA, United States
Enjoyed Most
The person st the front desk was polite and sometimes they had someone there to open the door for guests.
Other Comments
It was a very dark (and small) hotel. The desk employee didn't know anything about the Travelzoo special so I had to show him a print out of the deal in order to get the discount. The parking cost us almost as much as the room--$65 plus tax of almost ten dollars which came out to just under &75 for parking alone.
Terri Jan 29, 2017 Modesto, CA, United States
Enjoyed Most
Other Comments
not very good insulation, can hear up stair clearly.
Pamela Jan 18, 2017 Chico, CA, United States
Enjoyed Most
Robert Jan 17, 2017 Stockton, CA, United States
Enjoyed Most
Hotel is located in the middle of Union Square very convenient for dining, or shopping. Staff was very helpful.
Juan Jan 16, 2017 lodi, CA, United States
Enjoyed Most
No one was unfriendly
Other Comments
The dark and slightly rundown feeling of the hotel. Also when I first go to my room there was rap music blaring on the radio next to the bed. I couldn't even get close enough to see where the off button was because it was so loud. I ended up just blindly batting at it until the music stopped.
Sanji Jan 10, 2017 fairfield, CA, United States

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Hotel Diva