The Charles Hotel
Niagara wine country Georgian manor w/dinner
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Save now and choose your dates when you're ready. Vouchers are refundable for 14 days, or you can extend the refund period when you buy them. Learn more.
Why We Love This Deal
Expect "unparalleled serenity coupled with unimpeachable service" (Luxe Magazine) when staying at The Charles Hotel in Niagara-on-the-Lake. Our package takes you there for $279 per night including a three-course dinner this fall or early winter.
What's Included
Check in through Jan. 31:
$279 per night ... Sundays-Thursdays
$299 per night ... Fridays
Accommodations in a Petite, Club, Classic or Deluxe Guestroom
Travelzoo member perk:
One three-course dinner for two from the Feature Menu at either Zees Grill or the HobNob restaurant ($160 value)
Note: Guests can upgrade to the regular a la carte menu for an additional $30 per person once in the restaurant
It's an 1832 Georgian manor with period features including crystal chandeliers and fireplaces
On-site restaurant HobNob has "some of the best food in the area" (Fodor's)
Located in Old Town, the hotel is within walking distance to nearby shops, galleries, theatres and the golf club
Travelzoo tip: This deal is part of a larger exclusive offer on Niagara's Finest and Vintage hotels in Niagara-on-the-Lake, with member pricing and special perks.
How to book: Purchase this deal from Travelzoo then follow the instructions on the voucher to make a reservation for your desired travel dates. You will be required to present your credit card upon check-in for preauthorization. Guests can combine multiple vouchers for longer stays, subject to restrictions. The number of rooms available at this discounted rate is limited and dates may sell out; we highly recommend booking early to get your desired dates. Any unused Promotional Value will be forfeited upon checkout. Voucher(s) must be used in 1 visit. This offer is not valid on Saturday evenings or on any black out dates. Additional dates will sell out as reservations are made. Advance reservation are required for dinner, and we encourage you to make those at the same time you make your room reservation. The three-course dinner is from the feature menu. You can upgrade to the regular a la carte menu for an additional $30.00 per person plus tax.
This is payable to the hotel directly. Please ask your server in the restaurant. In addition, you will be required to present your credit card upon check-in for preauthorization.
Voucher cancellation & refund policy: Within 14 days of purchase, Travelzoo will give you a full refund if you change your mind or can't find dates that suit you. Once you book your dates, changes and cancellations are subject to the hotel's cancellation or rescheduling policy and may result in a fee or voucher forfeiture. You must cancel your reservation directly with the hotel prior to refunding your voucher. Vouchers can be refunded online by going to "My Account.” After 14 days your voucher becomes non-refundable.
Hotel cancellation & rescheduling policy: Once you’ve made your reservation, changes and cancellations are subject to the hotel’s cancellation policy, and must be made at least 72 hours prior to arrival. If you cancel or change your booking in violation of the hotel's cancellation policy, you may be subject to additional fees or voucher forfeiture.
Occupancy rules: Price based on up to 2 guests per room. Maximum occupancy is 2.
Additional hotel-specific charges: 13% HST and 3% MAT per night is not included and will be paid directly to the hotel. Parking is complimentary.
Other hotel policies: Accessible rooms are available at this hotel; contact the hotel directly for more details. Our hotels have a few dog friendly guestrooms at each property. Please ensure you secure a dog friendly room at the time of reservation if it is required. Dogs will not be permitted to stay in non-dog friendly rooms. Additional fees will apply. Review hotel’s pet policy on its website or call to inquire. (Must be of legal drinking age to consume alcohol.) Guests must adhere to hotel rules and policies.
It was changed to the Shaw club hotel sister hotel. The location was better close to main st Niagara on the lake. Food and service at the Zee restaurant was excellent. We always enjoy our experience here
IrmaNov 29, 2023thornhill, Canada
Enjoyed Most
The Charles Hotel was in a great location in the village. Our room was so nice and cozy. The restaurant is beautiful and a ton of character. Staff were very friendly.
StevenNov 27, 2023Vaughan, Canada
Enjoyed Most
Girls shopping weekend.
Fabulous meal at Hob Nob
Other Comments
Lovely historic home. Only 12 rooms. Very cozy.
MARYMay 22, 2023Hannon, Canada
Enjoyed Most
We enjoyed the charming Inn, and the HobNob restaurant is one of our favorite restaurants in the town.
LindaNov 19, 2023Kitchener, Canada
Enjoyed Most
the staff was wonderful with customer service their priority. Our room was cosey and very clean. I liked that the Charles is a small boutique hotel with lots of character. We are looking forward to coming back.
SusanNov 08, 2023Bloomfield, USA
Enjoyed Most
Great experience after a Shaw performance. Hob Nob was a great restaurant and with it being on site it was an added bonus!!!
PatriciaNov 16, 2023Burlington, Canada
Enjoyed Most
Staff were really nice, location was good, supper was good.
The only complaint we had was that the room was very small and a bit dark. The room temperature was controlled by the front desk and it was a good while before it warmed up. I thought that was strange to have to call the desk to adjust the temperature. Otherwise the hotel , grounds and staff were lovely....
RaymondApr 03, 2023Toronto, Canada
Enjoyed Most
Great one night stay.
Other Comments
Loved the veranda off the room. Nice view of the golf course.
KennethMay 15, 2023West Henrietta, USA
Enjoyed Most
Such a beautiful hotel. So much charm. Great food. Great staff.
Other Comments
The only problem was that you had no control over the heat in your room. The staff had to come in to adjust it and they wouldn’t set it below 68C. We like it cool at night so we had an uncomfortable sleep.
JaniceApr 07, 2023Hamilton, Canada
Enjoyed Most
Lovely hotel and dinner overall. The hotel is a bit creaky but it is a very old place and it retains the charm that comes with creaky! Booking was easy and they accommodated our request for a Friday night near the end of the voucher validity period without any problem.
MarkApr 02, 2023Milton, Canada
Enjoyed Most
Starting to seem outdated and some disrepair but very clean
JacquelineMay 20, 2023St. Catharines, Canada
Other Comments
This hotel is the only place to stay in NOTL. We love everything about it: location, rooms, dining room, service. We were introduced to The Charles through Travelzoo and sure glad we did. Thanks Travelzoo.
nickMay 14, 2023Mississauga, Canada
Enjoyed Most
We were married there 3 years ago so we feel a real connection to this hotel. The staff are so very friendly and the food always top notch.
JenniferMay 16, 2023Whitby, Canada
Enjoyed Most
I had a great time staying at the Charles Hotel. The hotel is beautiful and is in a prime location. We sat out on the second floor balcony that overlooked the golf course and it was beautiful.
The restaurant was delicious and had two choices for appetizers, three choices for mains, and three choices for dessert.
I highly recommend this package for anyone looking to visit the area!
AlexanderApr 21, 2023Burlington, Canada
Enjoyed Most
I would say that the service in all areas of the hotel was exceptional
PeterNov 23, 2022Oakville, Canada
Enjoyed Most
Great service and facility.
LarryNov 30, 2022Stratford, Canada
Enjoyed Most
This was a beautiful hotel and the staff were excellent. My husband and I enjoyed our stay beyond words and we will be looking forward to returning
Other Comments
Our room was just perfect and decorated lovely for Christmas
KennethNov 25, 2022Toronto, Canada
Other Comments
Dinner was fabulous! All the staff were extremely friendly.
JOANNADec 22, 2022Woodstock, Canada
Enjoyed Most
Great staff. Lovely atmosphere. Great location.
Other Comments
Our room was frigid. Could not get heat all night. The dining room looked lovely but our meal was average at best and that was a stretch. Ended up having to move us for our second night to a sister hotel. They were very helpful that way but our first night there was not a pleasant experience.
CindyNov 18, 2022Quinte West, Canada
Enjoyed Most
Food was great and the service was superior at the Hob Nob Restaurant. It's a very nice quiet facility to have a leisurely meal and food was delicious.
Other Comments
Our stay was canceled by the Inn. Apparently there wasn't enough rooms booked to warrent bringing in staff. Our reservation was changed to The Harbour House where we had stayed before and were quite satisfied with our stay at that time.
I was surprised to learn that the Charles Inn didn't have an elevator which would have found to be a difficult situation. Had we known at the time of booking, we would not have made the reservation in the first place. The fact our reservation was changed to The Harbour House was fortunate for us.
The no elevator situation should have been highlighted more when we made our original booking at The Charles Inn.
I would make sure to tell anyone about stairs only before I gave a recommendation about staying there.
LarryJan 19, 2023Guelph, Canada
Enjoyed Most
Travelled with my husband and another couple. Had dinner and breakfast at The Charles Hotel and it was great. Our room was beautiful spacious and comfy.
Other Comments
The location is perfect as you can walk to shops and restaurants and also have a nice view the golf course. Staff were amazing and service in the restaurant was first class.
CassandraDec 01, 2022Cambridge, Canada
Enjoyed Most
The service and staff at The Charles was very good. The restaurant service was excellent but the food was disappointing especially the tomahawk porkchop.
Our room was disappointing; it was very, very small, no coffee maker, the television was incredibility small with limited volumn, and the bed was very uncomfortable. Space was passable for one night but certainly not for a weekend or longer stay. The stairs going up to room were very steep and almost could be described as treacherous. I did see an older lady almost trip coming downstairs. I don't think we would stay there again; NOTL has so many different options to choose from .
SusanDec 02, 2022Hamilton, Canada
Enjoyed Most
Excellent experience. Food was fantastic. Service was exceptional
AliceNov 17, 2022Toronto, Canada
Enjoyed Most
Nice hotel, meal was delicious, rooms were quaint
Other Comments
Room could have a few more amenities. Coffee Maker or a continental breakfast.
DrewDec 12, 2022Thorold, Canada
Enjoyed Most
Beautiful rooms, delicious food
JoanneMar 29, 2023Mississauga, Canada
Enjoyed Most
Lovely charming historical building -we liked the atmosphere
Small bed, washroom had no place to put your essentials. Couldn’t adjust temperature in the room
Ate at the Hobnob, food was mediocre
WandaMar 09, 2023Guelph, Canada
Enjoyed Most
A lovely time and space. I look forward to spending another weekend at the Charles.
Other Comments
My husband had a birthday while we were there - the reason we had booked - the Charles staff made it so easy to celebrate.
DORISDec 20, 2022WATERLOO, Canada
Enjoyed Most
it was a great stay!
LipingJan 16, 2023Mississauga, Canada
Enjoyed Most
Our room was very large with a sofa, 2 chairs, coffee table and a Queen sized four-poster bed. The washroom was modern with a heated floor. Our dinner at HobNob restaurant was delicious. All staff members were friendly and efficient. We would highly recommend the Charles Inn…great value for the money.
BonnieNov 16, 2022Mississauga, Canada
Enjoyed Most
Everything was wonderful- room was a little small but we had a screened in porch that made it so special!
JackieOct 29, 2022Elora, Canada
Enjoyed Most
Wonderful stay and service
BruceNov 10, 2022Whitby, Canada
Enjoyed Most
My wife loved very much the ambient...location...food...
Wants to go back again in the near future.
Other Comments
Their Customer Service exceeded our expectations .
GREAT SERVICE including Manager as well...
Well done all....Bravo
ReginaOct 26, 2022Mississauga, Canada
Enjoyed Most
we rnjoyed
enjoyed our visit
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our visit
JanuszOct 26, 2022Belleville, Canada
Enjoyed Most
The food in the HobNob restaurant was very good.
As well, the location of the facility is convenient.
Other Comments
The Daisy room was extremely small and cold. We were not given a remote to adjust the temperature but had to go and ask the front desk to come and raise the temperature in the room.
It also took for ever to get hot water in the bathroom sink. The shower was ok.
Impossible to figure out the thermostat for the bathroom floor heater and no help or guidance was provided.
AnthonyOct 19, 2022Ajax, Canada
Enjoyed Most
A little better Oder venue, but excellent bar/restarant facilities and truly wonderful staff at all levels
LyndaOct 24, 2022Oakville, Canada
Enjoyed Most
Fabulous!
Other Comments
Wonderful charm abounds! Great people and service..front desk and James in HobNob
caroleOct 20, 2022Tweed, Canada
Enjoyed Most
Lovely hotel, beautiful area.
SharonNov 02, 2022Windsor, Canada
Enjoyed Most
Fantastic dinner with excellent service.
Other Comments
Room needs space for laptop use.
Beautiful location.
NancyOct 21, 2022Guelph, Canada
Enjoyed Most
The staff and food were excellent. Close to shops so that was a nice.
Other Comments
Room was small and dusty. We were close to the road so we didn't get much sleep. Where we were sitting for dinner, there was cobwebs on the wall and the light fixture was full of them.
SusanOct 25, 2022Tottenham, Canada
Enjoyed Most
Excellent, fog day of arrival but lifted later in day. Beautiful drive to nearby Niagara Falls with sunshine in afternoon. Great martinis before dinner.
FinnNov 04, 2022Toronto, Canada
Other Comments
Our overall experience was great! Staff were very helpful and tried to Make it special. The hotel was stunning and had so much charm and very clean. The grounds were well kept and we had a nice view of the golf course.
The food was delicious and our server Matthew and maître’d were very attentive and knowledgeable. The tables in the dinning rooms were very warm and inviting with white linen, candles and a single red rose.
However the room was extremely small. We couldn’t place our luggage anywhere except on the floor. The bathroom had a double shower which was very nice however there wasn’t anywhere to place toiletries or toothbrushes.
So we placed a clean towel on the top of the closed toilet seat and used that. during our stay We weren’t made aware that there was complimentary coffee until after we asked. When we went to the coffee station there weren’t any cups. we asked at the front desk but never ended up getting them. We got tired of waiting and left.