Travelzoo Staff

Why We Love It

  • Excellent location near Puerta del Sol & walking distance to the Old Town
  • There’s a rooftop pool -- a rarity in Madrid -- & an impressive antique collection
  • Guests get a free glass of bubbles to enjoy in the well-rated bar
  • On-site restaurant is among the city’s best

​"Right in the heart of where it’s all happening" -- Elle

Map & Directions

The journey from Madrid Airport will take around 40 minutes on the metro and cost 5€ each way. You’ll need to change lines at Nuevos Ministerios. Alternatively, take the express bus (40 minutes) or Renfe train (20 minutes) to Atocha Station. The hotel is a 15-minute walk from here or you can catch the metro (line 1). For those driving, parking is available on site (extra charge applies).

Rooms & Rates

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With an ideal location, rooftop pool and highly regarded restaurant, Hotel Urban is an excellent choice for a short break in Madrid. You’ll be staying near the Gan Via, Puerta del Sol, and within walking distance of Old Town, the museum district and Retiro Park. The property was named in the Top 100 Southern Europe Hotels by Condé Nast Traveler’s Readers’ Choice Awards in 2011. Guests are welcomed with a glass of bubbles in the stylish Glass Bar, which “serves some of the best cocktails in the city” (Elle).

Inside, the design is bold and contemporary with unique touches and antiques from the owner’s own collection scattered throughout the hotel. There is also a small museum area in the lobby with an impressive array Egyptian pieces. Upstairs in the bedrooms, the décor is less dramatic although you may come across a sculpture or two. Expect bronze bedspreads, dark wooden floorboards, free Wi-Fi, and powerful showers. The Loft Suite is particularly impressive with a separate mezzanine living area and 4-metre high window overlooking Carrera de San Jerónimo

In the morning a varied breakfast is on offer, with hot dishes prepared to order, an array of juice and good coffee. The Europa Decó Restaurant is widely regarded as one of the city’s favourite venues and while it may be pricier than a local tapas restaurant, it is not extortionate. Try the confided filet of black cod with a basil pil pil and red pesto, or the Iberian loin with peaches from Calanda. Plaza de Santa Ana and its tapas restaurants is also nearby and Sevilla and Puerta del Sol metro stations are a short walk.

During the summer, don’t miss the rooftop terrace with views over the city and a rooftop pool (unheated and only open in the summer). Cocktails and tapas are served until late. There is also a small gym and a steam room. 

From the press:
  • "Right in the heart of where it’s all happening" -- Elle
  • "This is the hotel that best conveys Madrid’s new cosmopolitan spirit" -- Fodor's



  • Bar
  • Gym / fitness center
  • Outdoor pool
  • Restaurant
  • Sauna / Steam Room


  • 24-hour room service
  • Concierge service
  • Laundry / dry cleaning
  • Business center

Room amenities

  • Iron and ironing board
  • Mini bar
  • Safe
  • DVD / CD player & library
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathrobes
  • Hair-dryer
  • Bathtub (in some rooms)


  • Parking (fees apply)


  • Facilities for guests with special needs

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: 1:00 PM

Checkout: 12:00 PM

Children and additional guests: Cot/crib available on request, free of charge, for children aged 2 and under. Extra bed available on request in specific room types: 44€ per night for children aged 12 and under. Charges will be added to your bill on checkout.

Pets: Small dogs are allowed on request. Charges will apply.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets allowed Check-in time starts at 3pm Check-out time is 12pm

Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 26 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self parking fee: EUR 27 per day
  • Pet fee: EUR 18 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

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