Newcastle upon Tyne

Crowne Plaza Newcastle

Travelzoo Staff

Why We Love This Hotel

  • The hotel has a city-centre location, five minutes' walk from Newcastle Central station
  • The Gin Bar has a collection of more than 45 gins, including some that are locally produced
  • Grainger Town, the city's main shopping area, which is full of elegant Neoclassical buildings, is 10 minutes' walk away

77%
Enjoyed This
"Lovely overnight stay.excellent value for money.very pleasant staff.will most certainly return."
Stephen
Oct 8, 2019 - Scarborough, United Kingdom
See All 22 Member Ratings

Rooms & Rates

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Overview

Crowne Plaza Newcastle - Stephenson Quarter is a modern 4-star hotel in a newly regenerated area of the city centre, with easy access to Newcastle's shopping, entertainment and nightlife.

The Crowne Plaza’s central location puts it in walking distance of many of the city’s landmarks, including Newcastle Cathedral, Grainger Market and St James' Park. A 15-minute walk along the River Tyne brings you to popular landmarks such as the Tyne Bridge, Sage Gateshead, the BALTIC Centre for Contemporary Art and the Millennium Bridge. In this area, you’ll also find the Quayside flea market, which showcases the very best in local independent traders of handcrafted goods and homemade foods every Sunday.

The hotel's Hawthorns restaurant offers an à la carte menu of brasserie-style dishes prepared with locally sourced ingredients. The Gin Bar has a collection of more than 45 gins, including some locally produced varieties, and also serves cocktails and a menu of sharing boards, small plates and more. The hotel's Mineral House Spa has a 10-metre swimming pool, a gym and a steam room. A range of facial and body treatments are available for a supplement.

Bedrooms are "calm and understated" and "generous in size", says The Daily Telegraph. Standard Rooms at the hotel have a queen-size bed, a 40-inch television, an aromatherapy kit, bathrobes and more.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • No pets allowed
  • Spa
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Chauffeur service (fees apply)
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Bathtub (in some rooms)

Parking

  • Public car park (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 2pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra bedding not available for older children and adults.
Please use the Special Request field to confirm the age of the third guest.

Crib/Pack 'n Play available upon request, only in Superior Rooms, free of charge, for children 3 and under.

Pets: Only service animals allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

77%
Enjoyed This
(22 Member Ratings)
Ratings & reviews reflect verified member feedback for Stephenson Hotel Limited (T/A Crowne Plaza Newcastle Stephenson Quarter) over the past 15 months.
4.2 Ambiance
4.4 Location
4.5 Rooms
3.8 Quality of Service
4.4 Value for the Money
Show Reviews
Other Comments
Lack of Service and they don't cater for nut allergies Waitress in restaurant didn't have a clue what she was doing
JACQUELINE Nov 21, 2019 NEWCASTLE, United Kingdom
Enjoyed Most
The rooms were lovely, a bit dark but very clean.
Other Comments
Although we found it value for money, the service of the staff in the restaurant was very poor. No one seemed to know what they were doing and we waited 45 minutes from starter to main even though there were only 5 couples dining. At breakfast we sat down and got two pots of tea, poured my tea and then we left to get some breakfast. We returned to our table to find they had cleared it, again very disorganised. I was left feeling very disappointed as it was my birthday and supposed to be a treat.
Marie Oct 15, 2019 Carlisle, United Kingdom
Enjoyed Most
Lovely overnight stay.excellent value for money.very pleasant staff.will most certainly return.
Other Comments
leisure facilities a little crowded but still very enjoyable
Stephen Oct 08, 2019 Scarborough, United Kingdom
Other Comments
The room wasn't ready when we arrived at 3.30pm - it was meant to be a 2pm check in. We requested an ice bucket and glasses in the room - we were advised this would be delivered, but it never arrived. At breakfast the following day the cold plates of meats and cheeses was empty and despite asking and waiting for over 15 minutes it was not refilled. Overall a poor experience.
Carolyn Sep 23, 2019 Carlisle, United Kingdom
Enjoyed Most
Great stay very comfortable hotel. Good very good. Staff were excellent.
Other Comments
A great place to stay. Will certainly return .
Michael Sep 22, 2019 Whitby, United Kingdom
Enjoyed Most
Fantastic hotel, lovely staff, great food ideal location
Irene Sep 04, 2019 Sandhurst, United Kingdom
Enjoyed Most
Lovely hotel great staff. Bit of a problem with evening meal we had to wait 2 hours for any food after we had ordered, however, this was an IT glitch. However, management were most apologetic and gave us complimentary food and drinks.
Other Comments
Location right next to a car park and not too bad for city centre car parking prices. Walk out of the car park in to the hotel. A short walk to the city centre, but good facilities in the hotel, nice restaurant. A good gym and a small pool with steam room and Jacuzzi, very relaxing! Staff polite and very helpful.
Jayne Sep 03, 2019 Middlesbrough, United Kingdom
Enjoyed Most
good value offer at a nice hotel
Michael Sep 03, 2019 Beckermet, United Kingdom
Enjoyed Most
check out
Other Comments
problem with dinner, took 2 hrs ! Was given wrong wine, more expensive and had to pay for it !
colin Sep 03, 2019 Penrith, United Kingdom
Other Comments
We were a group of six adults and very impressed with our deal., bed, breakfast and evening meal. A bottle of prosecco late checkout and 20% discount for the spa for £109 per couple. The only grievance we had was how slow the restaurant staff were serving our evening meal. We booked in at 7.30pm and finished at 10.30pm...but they were very pleasant...
Deborah Aug 27, 2019 Hartlepool, United Kingdom

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