Crowne Plaza Newcastle - Stephenson Quarter is a modern 4-star hotel in a newly regenerated area of the city centre, with easy access to Newcastle's shopping, entertainment and nightlife.
The Crowne Plaza’s central location puts it in walking distance of many of the city’s landmarks, including Newcastle Cathedral, Grainger Market and St James' Park. A 15-minute walk along the River Tyne brings you to popular landmarks such as the Tyne Bridge, Sage Gateshead, the BALTIC Centre for Contemporary Art and the Millennium Bridge. In this area, you’ll also find the Quayside flea market, which showcases the very best in local independent traders of handcrafted goods and homemade foods every Sunday.
The hotel's Hawthorns restaurant offers an à la carte menu of brasserie-style dishes prepared with locally sourced ingredients. The Gin Bar has a collection of more than 45 gins, including some locally produced varieties, and also serves cocktails and a menu of sharing boards, small plates and more. The hotel's Mineral House Spa has a 10-metre swimming pool, a gym and a steam room. A range of facial and body treatments are available for a supplement.
Bedrooms are "calm and understated" and "generous in size", says The Daily Telegraph. Standard Rooms at the hotel have a queen-size bed, a 40-inch television, an aromatherapy kit, bathrobes and more.
Amenities
General
Infant cots / cribs
Bar
Gym / fitness center
Hot Tub / Jacuzzi
Indoor pool
Restaurant
Sauna / Steam Room
No pets allowed
Spa
100% smoke-free
Services
24-hour front desk
24-hour room service
Airport transfer (fees apply)
Beauty treatments / massages (fees apply)
Chauffeur service (fees apply)
Express check-in / checkout
Laundry / dry cleaning
Pillow menu
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Fridge
Iron and ironing board
Mini bar
Pay-per-view / movies on demand
Safe
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Bathroom
Bathrobes and slippers
Hair-dryer
Separate shower
Luxury toiletries
Bathtub (in some rooms)
Parking
Public car park (fees apply)
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible path of travel
Accessible pool area
Accessible restaurant
Accessible spa
Roll-in shower
Wheelchair accessible
Policies
Check-in:
Standard Time is 2pm. Minimum age required to check in: 18.
Checkout:
Standard Time is 12pm.
Children and additional guests:
Extra bedding not available for older children and adults. Please use the Special Request field to confirm the age of the third guest.
Crib/Pack 'n Play available upon request, only in Superior Rooms, free of charge, for children 3 and under.
Pets:
Only service animals allowed.
Cancellation:
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(22 Member Ratings)
Ratings & reviews reflect verified member feedback for Stephenson Hotel Limited (T/A Crowne Plaza Newcastle Stephenson Quarter) over the past 15 months.
Ratings & reviews reflect verified member feedback for Stephenson Hotel Limited (T/A Crowne Plaza Newcastle Stephenson Quarter) over the past 15 months.
Lack of Service and they don't cater for nut allergies
Waitress in restaurant didn't have a clue what she was doing
JACQUELINENov 21, 2019NEWCASTLE, United Kingdom
Enjoyed Most
The rooms were lovely, a bit dark but very clean.
Other Comments
Although we found it value for money, the service of the staff in the restaurant was very poor. No one seemed to know what they were doing and we waited 45 minutes from starter to main even though there were only 5 couples dining. At breakfast we sat down and got two pots of tea, poured my tea and then we left to get some breakfast. We returned to our table to find they had cleared it, again very disorganised. I was left feeling very disappointed as it was my birthday and supposed to be a treat.
MarieOct 15, 2019Carlisle, United Kingdom
Enjoyed Most
Lovely overnight stay.excellent value for money.very pleasant staff.will most certainly return.
Other Comments
leisure facilities a little crowded but still very enjoyable
StephenOct 08, 2019Scarborough, United Kingdom
Other Comments
The room wasn't ready when we arrived at 3.30pm - it was meant to be a 2pm check in. We requested an ice bucket and glasses in the room - we were advised this would be delivered, but it never arrived. At breakfast the following day the cold plates of meats and cheeses was empty and despite asking and waiting for over 15 minutes it was not refilled. Overall a poor experience.
CarolynSep 23, 2019Carlisle, United Kingdom
Enjoyed Most
Great stay very comfortable hotel. Good very good. Staff were excellent.
Other Comments
A great place to stay. Will certainly return
.
MichaelSep 22, 2019Whitby, United Kingdom
Enjoyed Most
Fantastic hotel, lovely staff, great food ideal location
IreneSep 04, 2019Sandhurst, United Kingdom
Enjoyed Most
Lovely hotel great staff. Bit of a problem with evening meal we had to wait 2 hours for any food after we had ordered, however, this was an IT glitch. However, management were most apologetic and gave us complimentary food and drinks.
Other Comments
Location right next to a car park and not too bad for city centre car parking prices. Walk out of the car park in to the hotel. A short walk to the city centre, but good facilities in the hotel, nice restaurant. A good gym and a small pool with steam room and Jacuzzi, very relaxing! Staff polite and very helpful.
JayneSep 03, 2019Middlesbrough, United Kingdom
Enjoyed Most
good value offer at a nice hotel
MichaelSep 03, 2019Beckermet, United Kingdom
Enjoyed Most
check out
Other Comments
problem with dinner, took 2 hrs !
Was given wrong wine, more expensive and had to pay for it !
colinSep 03, 2019Penrith, United Kingdom
Other Comments
We were a group of six adults and very impressed with our deal., bed, breakfast and evening meal. A bottle of prosecco late checkout and 20% discount for the spa for £109 per couple. The only grievance we had was how slow the restaurant staff were serving our evening meal. We booked in at 7.30pm and finished at 10.30pm...but they were very pleasant...
DeborahAug 27, 2019Hartlepool, United Kingdom
Enjoyed Most
Hotel & spa fantastic. Helpful reception staff.
Other Comments
Restaurant couldn’t cope and restaurant staff poor
DeborahAug 17, 2019Derby, United Kingdom
Enjoyed Most
Very good hotel,the staff were helpful and friendly
Other Comments
I enjoyed my stay, although the service during our evening meal was slow and they forgot to bring our desserts, the staff at breakfast were much better and friendlier
NigelAug 06, 2019Kendal, United Kingdom
Enjoyed Most
Fabulous staff
Other Comments
Fabulous staff..
PiersJul 29, 2019Carlisle, United Kingdom
Enjoyed Most
Jason was a star. He put us in another room which had big windows and provided excellent customer service. First night in restaurant we waited ages for our food but second night they made up for it with Stephanie doing a great job.A few blips such as newspaper we ordered not arriving and card keys not working a few times but overall very good.