"Variety of summer activities were great: golf, tennis, swimming, water-skiing and canoeing.......what more can you ask for during our summer months? Even the weather was good."
Located in the heart of Muskoka by Wallace Bay, Clevelands House Resort welcomes guests with fun seasonal activities. As the snow melts away and warm-weather months approach, take a canoe and sail through the bay, or play a game of pingpong as you hear the waves lap on the beach.
There are amenities to suit every taste at the resort. Golfers will love hitting the links at Maple Hills Golf Course. Guests can play other sports such as pingpong, badminton and volleyball. Nature trails are an option for more adventurous guests. Children are guaranteed to love the place, as it's equipped with several pools and playgrounds.
Start your day waking up to calm and soothing views of the lake from your queen bed. The spacious rooms and suites are furnished with comfortable bedding, sofas, a minifridge and television.
Amenities
General
Bar
Kids' club
Extra beds / roll away beds
Fitness classes
Games room
Golf course (on-site)
Hot Tub / Jacuzzi
Outdoor pool
No pets allowed
No elevator / lift
Services
24-hour front desk
ATM
Baby-sitting service (fees apply)
Room amenities
Air-conditioning
Coffee / tea-making facilities
Fridge
Iron and ironing board
Kitchenette in some rooms
Outdoor space for some rooms
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Bathroom
Luxury toiletries
Bathtub or shower
Parking
Complimentary parking
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible pool area
Accessible restaurant
Wheelchair accessible
Policies
Check-in: Standard Time is 4pm.
Minimum age required to check-in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: Children 17 and under stay free of charge when using existing bedding. Extra bedding available upon request: $25 plus tax, per night. Crib/Pack 'n Play available upon request: free of charge.
Charges will be added to your bill at the hotel. Extra person fees are CA$50 (subject to tax) per person per night.
Pets: No pets allowed.
Fees: A resort/facility fee of $25 plus tax, per night will be added to the total price of your stay upon check out.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(89 Member Ratings)
Ratings & reviews reflect verified member feedback for Clevelands House (ON) over the past 15 months.
Variety of summer activities were great: golf, tennis, swimming, water-skiing and canoeing.......what more can you ask for during our summer months? Even the weather was good.
Other Comments
Their "Pie" Pizza's are just the BEST. We'll be back next year. Thanks for a great time. C.&G.
GeorgeAug 27, 2018Toronto, ON, Canada
Enjoyed Most
The views, the restaurants and use of canoes, paddle boards and kayaks
Other Comments
Be aware there are many young children and families
LisaAug 25, 2018Kitchener, ON, Canada
Enjoyed Most
I liked the location and the setup.
Other Comments
Although I enjoyed the location and the surroundings, the room was dingy and dated.
Aletta MariaAug 22, 2018Burlington, ON, Canada
Other Comments
At 1am a security guard entered our room unannounced giving us a major fright especially as we have our kids with us. Instead of having a relaxing night away we were fatigued from not sleeping due this event. The general manager did his best to accommodate afterwards but this wasn’t until we had already been brushed off by three of his staff.
anthonyAug 21, 2018Hamilton, ON, Canada
Enjoyed Most
the foods was good, and the beach was nice.
dieuhongAug 16, 2018Pickering, ON, Canada
Enjoyed Most
location; atmosphere
Other Comments
food options were very limited; only options after 6pm was the 2 restaurants in the resort which were fully booked.
hanifAug 16, 2018Markham, ON, Canada
Enjoyed Most
The beach and water park area were great. Also nice that we could take out the kayaks and stand up paddle boards without an extra cost
Other Comments
The resort is looking tired. Rooms were as clean as they could be. Huge stains in the carpets in the room. Old window air conditioner...kept the room a bit cool but certainly not cold. Staff were all very nice.
Aug 10, 2018Almonte, ON, Canada
Enjoyed Most
water park and activities, and the monday night show is fantastic
ZaldyAug 08, 2018Ancaster, ON, Canada
Other Comments
The resort needs upkeep. The bed was very uncomfortable. The air conditioner was from the 90s and made so much noise it kept us up both nights. It would be good if they have beach umbrellas.
EmmaAug 08, 2018Newmarket, ON, Canada
Other Comments
The resort was outdated
The room’s air conditioning was too loud
There weren’t many safety jackets available
FARAZAug 08, 2018Maple, ON, Canada
Enjoyed Most
Water park
xiaomingAug 07, 2018Woodbridge, ON, Canada
Enjoyed Most
Waterpark in the lake.
SusanAug 06, 2018Pickering, ON, Canada
Enjoyed Most
It's a very nice resort, lot of things to do for the kids and the lake is amazing
IbolyaAug 04, 2018TorontoT, ON, Canada
Enjoyed Most
Room was adequate and the bed was fairly comfortable. The Wood Pozza restaurant on site was good. People were able to get wood fired pizza during power outage but we had it the night before and leftovers for lu ch so didn’t want pizza again.
Other Comments
The staff were not very accommodating. Desk clerk gave us incorrect information regarding our room phone that it would not work. Needed to call golf course and she just gave us the number and would not call for us so we had to call and pay long distance from our cell phone. Advertised activities were not as advertised. Paid extra (quite a bit) for an ice cream sunset cruise. They changed it from a ice cream cruise to regular sunset cruise. Driver did not speak or give any information about the lake and was on his phone and at one point in time looked asleep. Cruise was not at sunset. Started at 4:45 and only lasted a little under an hour. BINGO was advertised to start at 3:30 and person did not show up until 3:45 and by then we were the on,y two people still there. Not much fun to play BINGO on our own., Wifi was supposedly included but did not work well at all. Lost power and could not get anything to eat from the dining room and had to drive off site to get dinner. They did have a propane baroque they could have used. No hangers in room. Carpets. In hall and on stairway were filthy. Really needed to be cleaned.
DebbyAug 04, 2018Simcoe, ON, Canada
Enjoyed Most
The water park
Other Comments
Everything is good except the front desk staff/girl never smile, always maintaining her flat face to customers.
JeannieAug 02, 2018Markham, ON, Canada
Enjoyed Most
Yes. The Pie restaurant was excellent. The pizza was really good and the wait staff were all terrific.
Other Comments
I found the room to be very tired and dated. There were several locations around the resort that were 'under renovation' or closed. The staff were all very young and often not that helpful. I don't think the staff at the pool and water craft area were very motivated. The check-in experience was not great, and the desk seemed to be under staffed when we arrived. The public bathrooms in the welcome office/reception were filthy.
BrianAug 01, 2018Toronto, ON, Canada
Other Comments
They did not know that water park passes were included with the travel zoo booking. Airconditioner was super noisy.
steveJul 30, 2018Minesing, ON, Canada
Enjoyed Most
scenic, canoeing, tennis and the atmosphere
DarshaniJul 23, 2018Burlington, ON, Canada
Enjoyed Most
Water activities
Lee fangJul 22, 2018Toronto, ON, Canada
Enjoyed Most
Waterfront setting, kayaking, PIE restaurant.
Other Comments
Although the property is in need of many updates, at the Travelzoo discount, a stay here is good value for money.
LisaJul 21, 2018Toronto, ON, Canada
Enjoyed Most
location - the lake is amazing.
Other Comments
Staff were extremely pleasant and accommodating
SandraJul 20, 2018Carleton Place, ON, Canada
Enjoyed Most
Location
JudithJul 19, 2018TorontoToronto, ON, Canada
Enjoyed Most
easy lifestyle, good food, good amenities
Other Comments
would suggest that there should be help available for seniors who are staying on 2nd level. no elevators available and difficult to get luggage up and down the stairs.
LindaJul 19, 2018Burlington, ON, Canada
Enjoyed Most
The view, the ski show.
DianeJul 19, 2018Hamilton, ON, Canada
Enjoyed Most
The water park
Other Comments
I booked a 2 queen bed for $149 a night. It was $99 for a 1 bed. I chose the more expensive option because i have kids and needed another bed. I get there and travelzoo registered it as a 1 bed. This ruined my experience and was very uncomfortable to sleep and had to pay an additional $50 for a cot. It ruined my first impression of cleveland house as well as travelzoo. Please fix this bad experience. I only did this for the deal and it came to $450 for 2 nights.
MatthewJul 18, 2018Mississauga, ON, Canada
Enjoyed Most
the locations is beautiful.. The lake is clean and lots of water sports available. Food is awesome too
Other Comments
would highly recommend visiting this resort. Lots of golf as well.
wayneJul 18, 2018fort erie, ON, Canada
Enjoyed Most
The view it is beaitiful and peaceful there on the beach
Other Comments
The lakeview rooms are beautiful with amazing views my girls would br happy just sitting at the beach all day..
StephanieJul 18, 2018St. Catharines, ON, Canada
Other Comments
Evening staff has no knowledge of amenities or nearby attractions. Broken mini golf and chess pieces. Seems like not much maintained.
NormanJul 17, 2018Markham, ON, Canada
Enjoyed Most
Waterfront, beach, water park, meals next to water, equipment availability, ambience
Other Comments
Bathroom not cleaned at all, 1st complain about hair on the floor brifly looked and left not checking all B/R, later we realized toiled soaked in urin, covered in dust, shower not cleaned at all young girls not care at all, matteres not cover applied, though nice bedding and comfortable bed
DragoJul 17, 2018Wasaga Beach, ON, Canada
Enjoyed Most
lovely renovated restaurant 'dining room' and meals were delicious...staff very friendly
Other Comments
beautiful property but other than the newly renovated restaurant, buildings all in complete state of disrepair...they look neglected with peeling paint & even big holes of rotting wood....only 2 tennis courts open & even those shabby with grass coming through the cracks...cars even allowed to park on some of the tennis courts...had been looking forward to playing on the resort's golf course & it was completely dry & yellow....no maintenance/upkeep has been done in a long time...even the ping pong table's net was broken & hanging limp...staff friendly but not very knowledgeable at the front desk especially about the activities at the resort & there was conflicting information on the website vs what staff said vs the posters that were posted up around the 'resort'....if it wasn't for the absolutely gorgeous view and clean air conditioned rooms, we would have left...it is very sad to think that what was once such a grand hotel visited by generations of families over more than a century is being neglected to the point where other reviews of the resort reflected our same experience...really disappointed overall
MicheleJul 16, 2018Kitchener, ON, Canada
Enjoyed Most
The food..cranberry appetizer was delicious. Server was great as well as hostess. The Monday night ski show was the best!!!
Other Comments
Very, very outdated and tired looking. Very, very limited wifii..available only in the main office. The grounds needed to be weeded, raked and swept. Sports facilities were in need of repair. One pool out of service. Unisex washroom above The Diningroom is completely unacceptable. Although there is a cubicle, the sink is opposite the urinal. No privacy. Unbelievable setup that needs to be changed ASAP.
LaurieJul 11, 2018Chatham-Kent, ON, Canada
Enjoyed Most
Boat cruise, Pie restaurant
Other Comments
Change times for swimming to an earlier time.
Offer complimentary coffee to all guests.
SandraJul 10, 2018PickeringPickering, ON, Canada
Enjoyed Most
Setting
Other Comments
Tennis courts are run down. Lots of duck drops on beach grass
joanJul 10, 2018toronto, ON, Canada
Enjoyed Most
The food was of a high standard and the setting is just beautiful!!! The availability of all the watersports is great. The room was not so great, but perfectly adequate. My husband found the mattress not up to standard. The staff was very friendly & acoomodating. A great stay!!
YvonneJul 06, 2018Cambridge, ON, Canada
Enjoyed Most
The location, resort activities, food was excellent!
Other Comments
We could not check in until 5 pm as the room was not ready. No hangers in closet, and little space to store clothes, personal items. The cleaning staff never came to the room to restock or empty the garbage for 3 days we were there.
TammyJul 05, 2018Hamilton, ON, Canada
Enjoyed Most
We hadn’t been in twenty years so it was great to go back
JeffJul 04, 2018Brockville, ON, Canada
Enjoyed Most
If restored the Cleveland house would be a lovely nostalgic place to visit for all (families, couples and seniors)
Other Comments
Rooms were extremely small, old, dingy and poorly laid out. The carpeting in the room and hallway was filthy.
Laura miekoJun 29, 2018Toronto, ON, Canada
Enjoyed Most
The location and facilities are excellent; there are lots of things to do or you can just relax and enjoy the view. The staff were extremely helpful and friendly.
MonicaJun 28, 2018Mississauga, ON, Canada
Enjoyed Most
We enjoyed the view. the walk to Abbey's and the ski show. the room was fine - the resort is tired in places. When we arrived the room we received was very tiny and looked out on the parking lot. My husband went and upgraded to a room with a view of the lake. The pizza place was good food - pricey, but good. The meal in the restaurant was o.k. - not stunning, but good. The day we were there 2 bus loads of kids from the local school arrived with day passes and took over the beach and the hot tub was being jack-hammered all day; however, I asked if there were any other lounge chair locations and they allowed us to go to the Terrace Dock because of the circumstances - I appreciated that! It was a good break for my husband and I. He loved the ski show and tried flyboarding.
;
Other Comments
Prepare the whirlpool before June.
WendyJun 28, 2018Niagara Falls, ON, Canada
Enjoyed Most
Location was excellent
Other Comments
The resort was very rustic which added character but the is some areas that could be updated for safety reasons alone
BethJun 27, 2018London, ON, Canada
Enjoyed Most
Shuffleboard. Proximity to The Rock golf course.
Other Comments
Room was extremely small. Bed was behind the door and up against the wall. No night table or lamp on either side of bed and no room for one. Only one pool open and water was greenish. Hot tub not available. Dining room and bar closed at around 9pm with no other food or snacks available on site except from vending machine. Canoes not available day of our stay. Dining room building in need of maintenance - ballisters missing from patio railing, needs paint job, eaves were bent and falling away from building and paint was peeling. At breakfast, server did not know type of muffins available or type of cold cereal available. At checkout, clerk did not ask how things were. Entire resort looks very tired and appears as though owners not willing to invest in proper upkeep.
MaryJun 22, 2018Brantford, ON, Canada
Enjoyed Most
The views are awesome (however we had a parking lot view!)
Other Comments
Very run down. No pool, hot tub, etc available but still charged the Resort Fee.
Flooring coming up in our room; lamps did not work in our room; no blowdryer; cobwebs in the room.
We only paid $99 but it wasn't even worth that. I don't know how people pay hundreds of $ to stay there!
AlineJun 20, 2018Brantford, ON, Canada
Other Comments
the dining room wait staff could use some additional training
AnitaJun 18, 2018Bradford West GwillimburyBradford, ON, Canada
Enjoyed Most
Many activities available for use, friendly staff
Other Comments
Service at front desk was very slow (we requested to switch rooms - our original room was far too small, funky smell, condensation on windows and was above a gut job construction zone). Wish the restaurants were open layer (we missed dinner).
hollyJun 16, 2018Courtice, ON, Canada
Enjoyed Most
The view....beautiful
Other Comments
Needs a little TLC..1.pool looks yellow orher no water. No hot tub....tennis courts are unkept restaurants are great food was good. Bayview suites was great
annaMay 22, 2018Bradford West Gwillimbury, ON, Canada
Enjoyed Most
The staffs were friendly and glad the manager upgraded us into a 2 bedroom cabin
Other Comments
Wished the pool was open.
MayMay 22, 2018Markham, ON, Canada
Enjoyed Most
The location of the resort and the amount of things that you can so with in the resort and outside.
Other Comments
The only bad thing is the restaurant service. For breakfast on our last day we waited 20 minutes for coffee and another 45 minutes for breakfast. After 45 minutes i called the waitress and asked what is going on with out breakfast and she then told us sorry for the delay we had a bit of an issue in the kitchen. Its hard to believe because there were 5 other tables that they were bringing food and fruit cups for except ours.
MirkoMay 22, 2018Mississauga, ON, Canada
Other Comments
Although staff at the restaurants were great, the service and wait time from waiting to be seated to getting the meal served took a lot of time - especially the breakfast. Place seeemed to be understaffed.
BorisMay 22, 2018Toronto, ON, Canada
Enjoyed Most
not too crowded and staff are very friendly. My mom celebrated her birthday in advance and the resto staff in the Dining Room arranged for a yummy warm brownies for her as a cake with candles.
