The Swan at Hay Hotel

Travelzoo Staff

Why We Love This Hotel

  • This Georgian hotel is a former coaching inn on the edge of the Brecon Beacons National Park in Hay-on-Wye
  • The hotel has two AA Rosettes and serves local and seasonal cuisine; even the crockery is from a local craft store
  • You can enjoy scenic walks, discover antique treasures and then head back to the hotel and cwtch up in a corner, with your nose in a good book

"Excellent food and charming staff"
Mar 22, 2018 - Llanellil, United Kingdom
See All 13 Member Ratings

Rooms & Rates

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The Swan at Hay, part of the Interesting Hotels group, is in Hay-on-Wye, famous for its book shops, cafés, antiques and bric-a-brac shops. It is also home to the Hay Festival of Literature & Arts, which this year celebrates its 30th anniversary.

The property, one of the oldest pubs in Hay, is a former coaching inn, built in 1812. Today it combines modern décor with olde-worlde features, having recently undergone a £2-million refurbishment.

The AA awards the hotel two Rosettes, praising the "innovative menu showcasing the talents of the chef and his team". There is a choice of dining options including the 1812 Restaurant, the Market Bar and the Garden Room.

Previous guests who have bedded down here include poet Seamus Heaney, Hollywood star Kathleen Turner and comedian Johnny Vegas.

Hay Castle, a medieval fortification and 17th-century mansion house, is less than five minutes' walk away. The River Wye, which runs through Hay-on-Wye, is great for canoeing and kayaking.

Offa's Dyke Path, Britain's longest ancient monument, is 10 minutes' walk away and follows the border between England and Wales. The route runs along the ridge of the Black Mountains, passes through Hay and continues towards Kington. There are lots of watering holes and tea rooms along the way.

Crickhowell, a picturesque town nestled in the Usk Valley, is approximately 30 minutes' drive away. Abergavenny, a market town in Monmouthshire, is 40 minutes' drive away. This food mecca has an annual autumn food festival as well as regular food and craft markets.



  • Infant cots / cribs
  • Bar
  • Extra beds / roll away beds
  • Restaurant
  • Pet-friendly
  • 100% smoke-free
  • No elevator / lift


  • 24-hour front desk
  • 24-hour room service

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Complimentary parking


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: An extra child, aged 14 or under, is allowed in Deluxe rooms only. Extra beds and cots are available on request at an extra charge of £45 per night. This includes breakfast but other meals will be charged as taken. Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices. Please use the Special Request field on the checkout page to request an extra bed/cot and confirm the age of the child.

Pets: Dogs are allowed on request and will be charged at £15 per night. Supplements are not included automatically in the total price and will be charged directly by the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(13 Member Ratings)
Ratings & reviews reflect verified member feedback for The Swan at Hay Hotel over the past 15 months.
4.3 Ambiance
4.9 Location
4.3 Rooms
4.5 Quality of Service
4.6 Value for the Money
Show Reviews
Enjoyed Most
Excellent food and charming staff
Other Comments
The hotel policy on pets needs to be established, clarified and disseminated
Haydn Mar 22, 2018 Llanellil, United Kingdom
Enjoyed Most
Cont position. Good breakfast.
Other Comments
Small adjustments to Room would be welcome, i.e. hook on bathroom door,bin in bathroom, complimentary water. Room and bed on small side. On arrival were told they could not find our booking but it was soon rectified.
Michael Mar 17, 2018 Looe, United Kingdom
Enjoyed Most
Staff were very friendly. Lovely choice of food and well presented.
Other Comments
Ask for a first floor room if you have mobility problems as there is no lift. Whole hotel was spotless...well positioned for visiting the town. Would go back again.
Phillip Mar 12, 2018 Llanelli, United Kingdom
Enjoyed Most
We liked the laid back atmosphere, the staff were very friendly and willing to help. The restaurant menu was a little limited but the food was cooked and presented very nicely.
Other Comments
There was confusion over the booking but this was resolved quickly and professionally. The staff were excellent albeit a little unorganised during Saturday breakfast but the rest of the weekend was very good
Alan Feb 26, 2018 Crickhowell, United Kingdom
Enjoyed Most
A wonderful place to stay
Other Comments
The Swan is an outstanding place to stay in the heart of Hay. The room was spotlessly clean, well-appointed and spacious, with exceptional facilities. Dinner was excellent value for money, being a very tasty, well-presented three courses, and wine was reasonably priced. The breakfast menu was one of the best we had seen. All members of staff were very pleasant, helpful & courteous. To be recommended without hesitation.
TIMOTHY Feb 20, 2018 Llanelli, United Kingdom

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