Shap Wells Hotel

Amy Lindsay
Deal Expert

Why We Love It

  • The hotel is in a secluded valley surrounded by fells
  • It's on the eastern border of the Lake District National Park and is five minutes' drive from the Yorkshire Dales National Park
  • The popular Lake District towns of Troutbeck, Bowness-on-Windermere and Ambleside are within 45 minutes' drive

Enjoyed This
(194 Member Ratings)
"Nice location and had a Red Squirrel sanctuary close by, which was lovely to see"
Apr 20, 2018
STOCKPORT, United Kingdom

Map & Directions

The hotel is a 10-minute drive from Junction 39 of the M6. Penrith railway station is around 20 minutes' drive away. Parking is free.

Rooms & Rates

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According to The AA Hotel Guide 2018, "this hotel occupies a wonderful secluded position amid trees and waterfalls" in the Cumbrian countryside. Visitors have been coming to the area since the 1800s, when they used to take in the fresh air and bathe in the well waters for their health. Today, this hotel is surrounded by peaceful countryside crossed by bridleways, and woodland that's home to red deer and a colony of red squirrels.

The hotel is 20 minutes' drive from Lowther Castle and Gardens. This ruined country house was designed by Robert Smirke, the architect of the British Museum and has gardens that The Daily Telegraph describes as "glorious". Alternatively, indulge in mint cake at Kendal, which is a 25-minute drive away, or head to Grasmere, which is around 50 minutes' drive away and is popular for its gingerbread and gift shops. The village is renowned for its connections with William Wordsworth; we recommend visiting the poet's forme home, Dove Cottage, and the Wordsworth Museum next door. National Trust property Hill Top, the former home of Beatrix Potter, is an hour's drive.

The Birkbeck Restaurant serves à la carte and set-menu dining options, and carvery lunches are served every Wednesday and Sunday from 12:15-2pm. The Art Deco Riverside Lounge and Bar boasts views of the beck and the surrounding fells. You can also unwind in the Salterwath and Fell Bar lounges, or in the hotel foyer with its roaring log fire.

There is a games room with a full-size snooker table, a pool table, and table tennis and darts equipment. You can also use the small gym. Wi-Fi is free.



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • 100% smoke-free


  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathtub
  • Hair-dryer


  • Complimentary parking


  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 11am.

Children and additional guests: Breakfast for children is:included.

Extra guest charges will apply as follows: £7 per night for children aged 3 to 15. Infant's cot/crib are available, free of charge, for children aged 2 and under. Extra beds are not available for older children and adults. Extra beds are on request and must be requested upon booking. Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices..

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(194 Member Ratings)
Ratings & reviews reflect verified member feedback for Skyland Hotels Ltd (t/a Shap Wells Hotel) over the past 15 months.
3.8 Ambiance
4.1 Location
3.7 Rooms
4.1 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
Nice location and had a Red Squirrel sanctuary close by, which was lovely to see
Other Comments
Like to mention "Verity" the receptionist on arrival, she was most helpful and very informative about the Hotel and Area - nice to receive some old fashioned service in this push button world
Alan Apr 20, 2018 STOCKPORT, United Kingdom
Enjoyed Most
Steve Apr 20, 2018 Preston, United Kingdom
Other Comments
Arrived at 3.40. Room not ready. Had to ask 3 different members of staff if our room was ready. Not ready until 4.30. Bought a drink in the bar whilst we waited. We had a long journey. Should have been offered a complimentary tea/coffee whilst we waited. Had requested a twin room on the booking form & over the telephone & we were allocated a double room. Our room was changed after complaining. Had to ask for everything at breakfast. No one was there yobshowcusctobs table/ask for our drinks order. There did not seem to be anyone in charge although the staff were friendly when approached.
andrea Apr 20, 2018 Woodlesford, United Kingdom
Enjoyed Most
Clean comfortable room
Other Comments
It's a pity there is no entertainment-also no food until after 6pmnso it means you have to go to other pubs in the area
Peter Apr 17, 2018 Gateshead, United Kingdom
Enjoyed Most
The hotel was just too busy perhaps through promotional deals and the quality was not the same as my last experience staying there
Other Comments
We stayed at the hotel 2 years ago and a very good stay, accommodation, evening mail and breakfast. We decided to book the two night special deal through yourselves. The room was small and not particularly clean i.e. dusty. The bathroom had mould round the bath and the washbasin. We had a meal when we arrived which was very good but the breakfast was a big disappointment. Although we had booked for two nights we only stayed one night and just decided to go home.
Hamish Apr 17, 2018 AviemoreAviemore, United Kingdom
Enjoyed Most
Food and relaxation
Other Comments
Very friendly and helpful staff. Thank you.
Christine Apr 17, 2018 Bishop Auckland, United Kingdom
Enjoyed Most
Other Comments
Mould in the bedroom Food expensive and very bland.
Simon Apr 16, 2018 Sheffield, United Kingdom
Enjoyed Most
Loved the location and seeing the red squirrels in the grounds
Other Comments
The first time we stayed we had a nice room. This time the rooms were small. Our bathroom was very small and had a bath and toilet but no sink - the sink was in the bedroom. There was some mound but not as much as our friends room next door - there was a lot of mould and smelled damp and fusty. They only had a shower and no bath and it was mouldy in the bathroom. We mentioned it in reception but she just wrote it in a book!
Jo Apr 16, 2018 Silsden, United Kingdom
Enjoyed Most
the location and the staff
Other Comments
the restaurant is lovely, however if ou are veggie or vegan th choice is extremely limited
Barbara Apr 16, 2018 Manchester, United Kingdom
Enjoyed Most
Wonderful location with great walks in the hotel grounds
Michael Apr 15, 2018 Nottingham, United Kingdom

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